I am really surprised at some of these bad reviews but most are older reviews. I have been renting…read morean apartment for my college student at UVM them since June 2025. They have been nothing but really responsive and fix things right away. They ask if they can enter your apartment within a 48 hour window for anything they need to fix. They do address any tenants who are loud and obtrusive. I think that many of these apartments are old multifamily homes (such as Victorians) and you can only do so much with them. I am own multi families myself in another state and I have no complaints.

Would not recommend this rental company. Enjoyed my apartment although it was in crap condition…read morewhen we moved in. We left it 100x cleaner and nicer than when we moved in and they took almost half of our security deposit. Completely ridiculous as we could not have left it in better condition. Extremely dissapointing as it was extremely overpriced to begin with.

Tom Rotella was my property manager for over two years. He is friendly and personable and quite…read moreknowledgeable about the VT rental market. During the two years that Tom worked for me, I was mostly satisfied with his work. Our phone communication was always good; his email responsiveness, however, was not always the best. However, after my recent experience with him, which resulted in the termination of our working relationship, I must say I have come to question his judgement, integrity as well as accountability. Problems arose when I decided to raise the rent in one of my units this past summer and asked Tom to notify the tenants in spring. For months he assured me that everything was fine, the tenants had been notified and, when renewal time came, a new lease had been signed. However, after we failed to collect the new rent amount for several months in a row, I contacted my tenants, at which point it became clear that Tom had never pursued the lease renewal. Tom Rotella has let me down in a big way by failing to have my tenants sign an agreed upon lease renewal with a rent increase, which resulted in their tenancy becoming month-to-month as well as hundreds of dollars in lost revenue. Once I confronted him with the evidence and asked to see the lease, he stopped responding altogether. I wrote Tom one last email, giving him a chance to clarify and possibly rectify the situation. He has not responded to my email to this day. I therefore cannot recommend Tom Rotella to anyone looking for a reliable and dependable property manager.

Tom Rotella was the third property manager I had for an investment property in downtown Burlington…read more I wish he had been the first. After an extremely negative situation with another firm that I think is now out of business, I was referred to Tom, who got my property back on track and made it profitable for the very first time. He is efficient, courteous, professional and maybe most importantly, ACCOUNTABLE. If you're looking to take care of your tenants and get the hassle of owning rental property off your back, call Tom.

Read the listing here for this company. Tried to call them about handling the mgmt of our…read moreBurlington condo, which we are going to rent out soon. Called at 2pm, which I saw is outside their (strangely limited) business hours, but thought I'd leave a message and they'd later call me. However, got: "This call is being recorded." Then on-hold music which I hung up on after a minute. So I can't say I've done business with these folks, but I can say it's kinda sad when a business is "open" only about 8 hours a week and can't even get their phone system to handle voicemail messages. Seems Fusion isn't a serious company and should be avoided when practical.

Fusion is the management company for Burlington and surrounding areas. Ricky is communicative,…read moreresponsive and pragmatic. I can trust that any problem, emergent or not will be handled swiftly. At any moment there are multiple ways to reach someone - email, text or call.

Renting from Redstone at Catamount Lane was livable, but not worth the $1200 for a one-bedroom with…read moreno utilities (except water) and communal, coin-operated washer and dryer. We also had to pay an extra $50/month for a second parking spot, even though there were always plenty of available spaces. It certainly was not exceptional and unpleasant at times. The apartments themselves are dated and cramped with no A/C (window units are allowed) so it was hard to keep clean at times. There was plenty of closet space though and lots of green space around the apartment complex. Upon move-in, there was a weird smell under the kitchen sink that never went away and some of the cabinets had a sticky residue in them that took a lot of scrubbing to finally get rid of. Some of the doors were also chipped and paint-stained. During our lease, it seems like Redstone was trying to make improvements (i.e. replacing the carpet in the entranceway, fixing the entryway door so it shut fully, paving the parking lots and sidewalks, and replacing the laundry machines). The outdoor lighting in the complex was broken for most of our time renting there so, for the Vermont winters, it was VERY dark. It took them a while to even notify us that something was wrong and then eventually tell us it would take even longer to repair the issue. By the end of our lease, the lighting had been replaced but that led to dirt all throughout the complex and then mud during Vermont's spring. The interior hallway lighting was also broken sporadically and was eventually fixed. Some maintenance issues took a while to fix in the apartment, some they didn't even fix at all. A fixture fell off our light and they just said to leave it off. We had to send a follow-up email for two issues (a month after filing the request) to actually get them fixed. The snow clearing was decent. There were times during big storms that the sidewalks weren't well cleared and salt was minimal. It is also pet-friendly, which is nice (no pet rent, just a deposit), but the dog bag bins weren't cleaned regularly and they would just let full doggie bags pile up below it. There didn't seem to be an enforcement of the rules around the complex in general (i.e. the misuse of the garbage). Cigarette butts were also left throughout the complex. We were able to get our full deposit back minus a carpet cleaning fee, which is required if you have pets. The staff was always professional, helpful and responsive. I was locked out a few times (once after hours) and they were able to get to me promptly.

Redstone Property Management is honestly one of the worst property management companies I have ever…read moredealt with. They send emails at ridiculous hours late at night, but somehow still manage to be completely useless when you actually need them to do their job. The whole process feels backwards. They want you to pay application fees and background check fees before they will even properly show you the property, which is absolutely insane. Why would anyone want to hand over money before even being able to see what they are applying for? They are also completely unwilling to work with people on even the most basic, simple requests. I asked for a small amendment that every other landlord I have ever had would have made in about five minutes, and they just flat-out rejected it. No flexibility, no compromise, no common sense, just a hard no for something that should not have been a big deal at all. If you have any kind of actual life, school, work, military obligations, travel, or need to leave town for more than a week or two, I would stay far away from this company. They act like any small request is some massive inconvenience and make the entire process way more difficult than it needs to be. I would never rent from them, never recommend them, and never consider any of their properties again. Zero stars if I could. Complete waste of time.

Everyone at park place is hard working and dedicated to their work. The services they provide in…read moreaddition to management set them above the rest in overall value and commitment to the customer. I highly recommend them for any and all services they provide, they are worth every penny.

Park Place recently took over management of my condo complex, and their work so far has been…read moreoutstanding. They are incredibly responsive, know and follow the rules for proper condominium governance, and exude a professionalism and competence that I have really appreciated.

There's a reason they have 1 star rating on YELP... We…read moreapplied for a home we absolutely fell in love with. We waited a couple of weeks. We're under the assumption they were processing the lease not just the application. We asked questions, which never got answered. They called our landlord and recieved an excellent reference. Calls/texts/emails never answered. They showed a lack of professionalism and experience regardless of their years in the industry, we were treated like garbage. These people missed out on a family who desperately needed the home, had the money, and qualifications as well as willingness to negotiate on how to make us work out. We received a letter stating we were denied (after we were under the impression we were approved) and I asked for an explanation and got no response. Upset is an understatement. The biggest complaint I have is the lack of communication, and not having the courtesy to answer our questions. If you're looking for good people to work with DO NOT give these people your money. Don't even try to, they'll ignore you. Apparently the manager is apparently "going through personal issues" which was the reasoning we got whenever we asked for updates. so for anyone looking to rent, if you see Yana as the manager, expect to be ignored and brushed off, better yet just run, don't walk.

You could not ask for a better property management company. All tasks are done with friendly…read moreprofessionalism and striking expertise. 3 gents I have had the pleasure to work with are Josh Terreberry, Matt Hagen, and Spencer Lefebvre. They show up on time, get the task done well and leave the area clean and complete. Such a wealth of experience.

Called Jacob the Proerty manager and vs beeing polite on the phone and knowing how to comunicate,…read morehe just hangs up and is compelty rude. Recomendo ppl stay far way from this company when i called back he said and i quote Take a hint i hanged up on purpose get lost

Lived here for one year and it was fantastic. There were some dings noticed on the first night I…read moremoved in and they were fixed by the next morning. This is a theme that continued throughout my stay: anytime I would have a problem, the team would be extremely timely and thorough in their responses. The apartment itself was also very nice for its size, well maintained, and had just had its floors and windows upgraded as I moved in. I would 100% rent from them again!

Courtney and Lynna care. They show up, they answer calls, and they make you feel like family…read more That's rare in this business. -- Barre Landlord

From the owner: Building Blocks LLC makes property ownership stress-free. We help overwhelmed and retired owners…read moremaximize returns with hands-off management, local expertise, and a mission to build stronger Vermont communities. Free onboarding walkthroughs included.

We needed a repair of the sheetrock on a wall, and Yellow Dog Enterprises did a fantastic job! He…read morewas prompt responding with an estimate, arrived on time, and did the work perfectly. Now the wall looks like nothing ever happened. Highly recommended!

From the owner: Small Jobs Done Well. Jobs that most Contractors aren’t setup to address, because they are working…read moreon larger jobs. They are jobs that seem to not get done for lack of time or experience. For me, they are jobs that typically can be completed in as little as an hour, and likely, not more than a day or two. What can I do for you?