Not the greatest experience. Frankly I feel relieved to have moved out after only 6 months. I'll…read moreexplain... I am originally from Southern California and never experienced a property management company as eager to take money without actually doing worthy in return. Their apartments flood Craigslist and comprised the majority during the time I was looking prior to my move. Ultimately I felt like I got a good deal on a studio that was listed as fully renovated. Bissonette also offered to give me a virtual walk through while was still in CA so I could get a better idea. I thought it was a great idea, obliged, and got a pretty good glimpse (or so I thought). I signed the lease and sent them the deposit quickly so I could have something in place for when I arrived during the winter. After the 6 day drive from CA to VT, I was shocked to find that the building was a complete dump and the apartment was severely misrepresented in the photos. It was about 20% accurate of what I expected. To make matters worse, little things like simple communication to residents was never made a priority. Often times I would wake up on a Saturday morning to the wonderful sounds of construction right above my head, construction workers shouting profanity, missed package deliveries (because one half of the building is completely different than the other half), residents whining about parking spaces (even though nothing was clearly assigned), and overall price when compared to the quality of the living space. I just feel like this company has really overstretched the scope of what they are capable are doing given the staff size. They are polite when you speak to them over the phone or email, but I just don't think they are equipped to provide the best experience to residents and it doesn't help that their listings are really exaggerated for what you pay for.

I lived at a building managed by Bisonette properties from 2025 through 2026. I have dealt with…read moremany shady and unethical landlords, but I have never had as negative an experience as with Nichole Delong. The quality of the building was disgusting, there were bugs, mice, holes, crumbling walls, etc. Be warned, you will be charged a large amount out of your deposit even if you take good care of your crumbling apartment. The laundry was constantly broken and the price for laundry increased SEVERAL TIMES across one year with NO WARNING. The premises are horribly maintained and if you have an issue, Nichole will either ignore you, be slow to respond, and/or be extremely rude. The top of the stove was hot constantly despite not being in use. I was told this was normal for gas appliances so my monthly gas bill was astronomical despite rarely using the stove and oven. My cat developed horrible asthma while living in this apartment and their asthma has completely cleared since moving. It is truly shameful the way Bisonette and Nichole treat their tenants. DO NOT RENT FROM THEM.

Tom Rotella was my property manager for over two years. He is friendly and personable and quite…read moreknowledgeable about the VT rental market. During the two years that Tom worked for me, I was mostly satisfied with his work. Our phone communication was always good; his email responsiveness, however, was not always the best. However, after my recent experience with him, which resulted in the termination of our working relationship, I must say I have come to question his judgement, integrity as well as accountability. Problems arose when I decided to raise the rent in one of my units this past summer and asked Tom to notify the tenants in spring. For months he assured me that everything was fine, the tenants had been notified and, when renewal time came, a new lease had been signed. However, after we failed to collect the new rent amount for several months in a row, I contacted my tenants, at which point it became clear that Tom had never pursued the lease renewal. Tom Rotella has let me down in a big way by failing to have my tenants sign an agreed upon lease renewal with a rent increase, which resulted in their tenancy becoming month-to-month as well as hundreds of dollars in lost revenue. Once I confronted him with the evidence and asked to see the lease, he stopped responding altogether. I wrote Tom one last email, giving him a chance to clarify and possibly rectify the situation. He has not responded to my email to this day. I therefore cannot recommend Tom Rotella to anyone looking for a reliable and dependable property manager.

Tom Rotella was the third property manager I had for an investment property in downtown Burlington…read more I wish he had been the first. After an extremely negative situation with another firm that I think is now out of business, I was referred to Tom, who got my property back on track and made it profitable for the very first time. He is efficient, courteous, professional and maybe most importantly, ACCOUNTABLE. If you're looking to take care of your tenants and get the hassle of owning rental property off your back, call Tom.

Redstone Property Management is honestly one of the worst property management companies I have ever…read moredealt with. They send emails at ridiculous hours late at night, but somehow still manage to be completely useless when you actually need them to do their job. The whole process feels backwards. They want you to pay application fees and background check fees before they will even properly show you the property, which is absolutely insane. Why would anyone want to hand over money before even being able to see what they are applying for? They are also completely unwilling to work with people on even the most basic, simple requests. I asked for a small amendment that every other landlord I have ever had would have made in about five minutes, and they just flat-out rejected it. No flexibility, no compromise, no common sense, just a hard no for something that should not have been a big deal at all. If you have any kind of actual life, school, work, military obligations, travel, or need to leave town for more than a week or two, I would stay far away from this company. They act like any small request is some massive inconvenience and make the entire process way more difficult than it needs to be. I would never rent from them, never recommend them, and never consider any of their properties again. Zero stars if I could. Complete waste of time.

unfortunately the lowest this goes is one star. I wish I was exaggerating, but I would consider…read morethis place heartless and beyond disgusting. They do illegal things and claim that the "lease" has the terms in it. The law is the law and if you cannot abide by it then you shouldn't be in business. They caused absolute destruction and devastation to my families lives and leaving us no choice to flee out of state with public humiliation. After no attempt at communication they left us with nothing but the clothes on our backs. -I felt like I needed to warn others of this devastation so that it could hopefully be avoided for others. -I also am using a fake name due to I don't need to be harassed by a company that has already done extreme damage to our lives. We are still building on getting our lives back together and cannot do anything about this due to being thousands of miles away.

Everyone at park place is hard working and dedicated to their work. The services they provide in…read moreaddition to management set them above the rest in overall value and commitment to the customer. I highly recommend them for any and all services they provide, they are worth every penny.

Park Place recently took over management of my condo complex, and their work so far has been…read moreoutstanding. They are incredibly responsive, know and follow the rules for proper condominium governance, and exude a professionalism and competence that I have really appreciated.

There's a reason they have 1 star rating on YELP... We…read moreapplied for a home we absolutely fell in love with. We waited a couple of weeks. We're under the assumption they were processing the lease not just the application. We asked questions, which never got answered. They called our landlord and recieved an excellent reference. Calls/texts/emails never answered. They showed a lack of professionalism and experience regardless of their years in the industry, we were treated like garbage. These people missed out on a family who desperately needed the home, had the money, and qualifications as well as willingness to negotiate on how to make us work out. We received a letter stating we were denied (after we were under the impression we were approved) and I asked for an explanation and got no response. Upset is an understatement. The biggest complaint I have is the lack of communication, and not having the courtesy to answer our questions. If you're looking for good people to work with DO NOT give these people your money. Don't even try to, they'll ignore you. Apparently the manager is apparently "going through personal issues" which was the reasoning we got whenever we asked for updates. so for anyone looking to rent, if you see Yana as the manager, expect to be ignored and brushed off, better yet just run, don't walk.

You could not ask for a better property management company. All tasks are done with friendly…read moreprofessionalism and striking expertise. 3 gents I have had the pleasure to work with are Josh Terreberry, Matt Hagen, and Spencer Lefebvre. They show up on time, get the task done well and leave the area clean and complete. Such a wealth of experience.

Called Jacob the Proerty manager and vs beeing polite on the phone and knowing how to comunicate,…read morehe just hangs up and is compelty rude. Recomendo ppl stay far way from this company when i called back he said and i quote Take a hint i hanged up on purpose get lost

Lived here for one year and it was fantastic. There were some dings noticed on the first night I…read moremoved in and they were fixed by the next morning. This is a theme that continued throughout my stay: anytime I would have a problem, the team would be extremely timely and thorough in their responses. The apartment itself was also very nice for its size, well maintained, and had just had its floors and windows upgraded as I moved in. I would 100% rent from them again!

Courtney and Lynna care. They show up, they answer calls, and they make you feel like family…read more That's rare in this business. -- Barre Landlord

From the owner: Building Blocks LLC makes property ownership stress-free. We help overwhelmed and retired owners…read moremaximize returns with hands-off management, local expertise, and a mission to build stronger Vermont communities. Free onboarding walkthroughs included.

We needed a repair of the sheetrock on a wall, and Yellow Dog Enterprises did a fantastic job! He…read morewas prompt responding with an estimate, arrived on time, and did the work perfectly. Now the wall looks like nothing ever happened. Highly recommended!

From the owner: Small Jobs Done Well. Jobs that most Contractors aren’t setup to address, because they are working…read moreon larger jobs. They are jobs that seem to not get done for lack of time or experience. For me, they are jobs that typically can be completed in as little as an hour, and likely, not more than a day or two. What can I do for you?