Ordered online and waited much longer than the system predicted. No one acknowledged me for over 10 minutes and it took another 10 to actually get my food. No host working; overworked wait staff had to find time to seat the people waiting for table service. read more

Poor attention to service and poor quality food. Sauteed onions should be soft. Should not have the outer leather skin when prepping. When brought up to server/bartender not met with much attention. No discount no offer to fix. read more

Applebee's - American Near Me - Redmond, Oregon

Severe Food Safety Issue & Mocking Staff Avoid this location if you value kitchen hygiene and basic customer service. During our visit, we found a long blonde hair baked directly into a breadstick. When we pointed it out to our server, Elyse M., she took the contaminated food behind the bar wall to show who may have been a manager, and both of them stood there openly laughing at the situation within my full view and earshot. The rest of the experience was just as hostile. Elyse was overheard loudly trash - talking customers behind the bar (saying "This isn't McDonald's"), refused to clear dirty appetizer plates before ( not our server) cramming our entrees onto the table, never refilled our water, and was aggressively rude to a person waiting to pick up an order. We paid our $41.18 bill, but the total lack of food safety standards and the unprofessional, mocking attitude of the staff is completely unacceptable. Management needs to address this immediately. read more

Cold food, messed up french toast just don't cook one side. Took over 1.5 hours to get food. Gave us wrong food.

I got the chicken Alfredo and my chicken was pink and slimy. My friend got a burger and the meat was bloody and cold in the center. After we both requested new meat my friend got his burger and by the end of everyone's meal I had yet to receive my chicken. Even after he received his burger he went home and threw up due to the meat. One star is generous. I've never had such a bad experience at a restaurant. read more

Applebee's - American Near Me - Redmond, Oregon

Only complaint, order my vegan burger with no cheese. So my fingers got a little gross with my takeout burger. It was alright! Thank you!

Steak was over done the portions sucked price was overpriced for all of this will never come back and it tasted horrible

Food wasn't great, didn't come out how I wanted it and now I have an upset stomach. Service was great but the cooks in the back need to do a better job. read more

You've got to be kidding! The restaurant was 2/3 empty, and there was a wait of 15 minutes? We left!

Everything I go to an Applebees's for happened today. Friendly accommodating host, attentive friendly waitress, food was good, vibe was chill. I had the shrimp Tex-Mex bowl and bf had bourbon steak and shrimp, we were both full and happy! Thanks guys - we will be back! read more

My first experience here went very well. I'm a returning customer for the 2nd time. Unfortunately the waitress Bethanie took our drink orders and forget about us for 30 min. She told us to move tables closer to the center and apologized she forgot. It was almost a joke to her as she laughed about it. She did take our drink and food orders promptly. The food came out very fast. I asked for their new garlic steak skillet that she charged me for and did not receive. I asked if this was the new garlic steak and she said oh I mis heard you and later apologized when she saw I was charged that. I told her I would just take the steak they gave me and it was wonderful 5 star great chefs :) They were so fast and the steak was seasoned and cooked so well. Bethanie asked if we wanted A1 but exclaimed they were out of it so she said she would bring us Heinz 57. She forgot our friends ranch so we asked and she jokingly complained about having to walk back and forth so many times. I can understand that maybe she has had a long day but so did we. To forget about us for half an hour and still provide inadequate service just upset me. I do understand she was also waiting on other customers. I think they could use more staff than what seemed like two waitresses. Another waitress had shown up for their shift after we were reseated to ask if we had ordered so that was nice. Bethanie gave us a 10% discount for the inconvenience, after I had asked. Overall, great food. Just customer service could be improved. If a waitress is mentally tired after a long day and "not all there" as she told us, she should go home early for the next staff coming in. I wouldn't say it was an awful experience because the food really was wonderful + very quick. read more

Applebee's - 6 oz. Sirloin with Broccoli + Mash - American Near Me - Redmond, Oregon

I always find it amazing how people pay go to one of these train restaurants and expect anything other than mediocre food. No reason for SERVICE to be bad because servers live off their tips and if they don't take care of you, not going to compensate them. However, Many customers, unfortunately penalize the server for the lousy food and ambience. read more

Door dash was fast and efficient. However the food from Applebees was satisfactory. I ordered 2 entrees and the shrimp salad. The lettuce was black and slimy. I started to pick out the bad lettuce and realized it was everywhere in the salad. Also NO salad dressing on or with the salad. Ended up throwing the whole thing away. Waste of money. read more

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A few years ago, I wrote a negative review in regards to this establishment. Our visit the last time was horrible and I wanted others to know. However, two weeks ago, my friend and I took our children to Applebee's before going out to an event and I was surprised by the number of staff that greeted us, asked us if we had been helped, the flow of things, and the speed of getting our food. I even told my friend that I wanted to come back and write a review because I can really see that they've worked out some kinks and it makes me want to come back again. Our food was on point, tasted delicious and so were the drinks. read more

Busy Sunday dinner during Fairwell Festival. Had the 6oz steak with the garlic mashed potatoes and broccoli. All were decent but could benefit with better presentation. Staff was attentive and friendly. read more

We had a group of 8 last Tuesday several of us had the special $9,99 fancy hamburgers ( usually $17) sooooooo good best hamburger I've had in years! The service was great!!! Recommended also their happy hour 3-6 specials 1/2 price are very varied and delicious $5-8 bucks and most enough for a meal!!! Great service read more

Service was great! Our waitress (I believe her name was elyse) and the male hostess at the front were extremely nice and helpful. We visited on 8/24/24 around noon. So attentive and friendly, definitely recommend. read more

First off- I went in on a Monday by myself. Not having a good day at all. Sat at the very last table by car side door. The staff were nothing shy of amazing. The manager, Meghan, and chadell sat across from me. We shared laughs & good conversation while they were working back and forth. Really took my mind off my situation. I stayed for hours. Eating and drinking until I ended up with coffee. I wasn't rushed to get out. I finally got to slow down and think. Thankfully, they weren't slammed, though dinner got a little crazy, it was nice. The environment and the ppl. I ended up meeting most of the staff. Manager D'vell is very reserved and was so nice to put up with me. Isaiah had me cracking up. I almost didn't want to leave, although I will definitely be returning tomorrow after work. read more

Applebee's - The Classic Combo* the perfect appetizers that come with dips to compliment the plates contents. - American Near Me - Redmond, Oregon

My husband and I have eaten at Applebees at various locations over the years because of reasonable prices, good service, and consistent quality of the food. Our experience at the Redmond Applebees last night was a disappointment. When one of us ordered a steak, we were informed that they were out of steak. Our Caesar salads were delivered with tortilla strips because they were out of croutons. Given that these are pretty basic menu items, and it was still fairly early in the evening, we wondered why they did not simply send someone to the grocery store to resupply. We ordered the salmon, which did not seem to be seasoned and did not taste fresh. The broccoli was mushy and tasteless. At least the service was good. read more

Christian was a star! Vibes in this bees were immaculate. I've never had a steak that looks like that :D

I have to say Applebee's is not made first choice to dine, having said that... The location of this establishment, here in Redmond highly exceeded my expectations. The staff are absolutely wonderful. The food was great. I highly suggest going there, especially if you are flying out of Redmond, even if your not on the way to the airport, it's worth the trip! read more

It's been awhile since I ate at an Applebee's and it hasn't improved. The warm pretzel sticks with beer sauce were pretty good, but the steaks were soooo over seasoned and tough. Overkill on the salt and pepper. The bourbon sauce and parmesan sauce were gross. The mashed potatoes were gummy and...just not good. Everything tasted like an assault on the taste buds. The AC was turned up so high we were freezing. Our waitress was sweet. In summary, pros: pretzel sticks and waitress, cons: literally everything else. Not going back again even if we someone gifts us another gift card. read more

I ordered my wife and I dinner online this evening! We had entered how the food was to to prepared. I ordered the Shrimp "N" Parmesan Sirloin. The steak was to be per their description "Medium Well-HINT of Pink, with a Hot center". Here is what I got!!! See Pictures! Why do they have us put anything for choices if, they aren't even going to use them! Really getting tired of the lack of commitment from these restaurants. I pay the same amount as if I was dining and get crap quality! Now it goes in the Microwave and toughens up! THANKS!!!! read more

Applebee's - Just how is this, "Medium Well-HINT of PINK, with a HOT center"! - American Near Me - Redmond, Oregon

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Oh my goodness it was so bad! I really really hate giving bad reviews but it was so bad! I ordered a medium well steak and almost all of the steak was fat and the whole thing was bloody. My husband ordered the quesadilla burger and fries and asked for the burger to be well done even that was pink and the fries were cold and barley cooked. We ordered a sampler and that was good. If you are brave enough to visit this Applebees stick with the appetizers. The people who got there after you will get theirs first but it's the only things worth eating. As if all of this is not enough they charge you a 2% cc fee to pay with a card. BUT OF COURSE they don't tell you that until you get your bill. We just ate at Applebees in Eugene for Mother's Day and they didn't charge a fee and the food was perfect read more

good ambiance and vibes, can't wait to come back here for the yummy food!! this applebees slays

Crap service, blah food. Worst dining experience. Arrived around 4:20pm. Host sat us at a table with chairs, we requested a booth and he seemed hesitant to clean off one of the many empty booths. Asked our waitress if the wonton tacos were part of the happy hour. Waitress said yes. We ordered two of them. They were brought out. No utensils, no napkins, empty ketchup on table. Then she took our order. We said we will need ketchup as it's empty and a side of butter with our meal too and utensils. We asked for napkins which she brought. We ate our tacos on napkins that we had to ask for. Our Meal comes by two other employees, not our original waitress. No butter, no ketchup, no utensils. We asked for them to bring it. They did. Never saw the main waitress again even during our meal except we saw her on her phone walking into the kitchen area. We needed drink refills, never got them. Never checked in on by anyone since we received or food. Tortilla soup was over peppered the mashed taters were gritty and cold. Went to pay from the table as we barely saw another employee. Didn't know that's the only way to pay now a days as we rarely go out with our special needs kids. Good thing I looked at the table top. Saw our check and the appetizers were not half priced. Asked another waitress if she could fix it. Sometime went by, she came back and said she couldn't find a manager to correct it, that we had to pay it in full as she had no way to correct it. Total time spent was about a little over an hour and an half and barely any service. Spent $66 on crap service. No tip given. Left around 6:10 even though we were ready to leave well before that time. We should have went to Cracker Barrel as we normally do. We will never be back as we visit the area a few times a year. Giving our business to other restaurants instead next time we visit. Bad first impression. I haven't refused to give a tip in over 20 years for crap service. I normally give above 20%. Congrats on being our second no tip for horrible service. read more

I'm honestly not sure why I keep coming back here. Very generic food and average service. This time about froze to death as the temperature was close to the Antarctic. Food was reasonably priced but again you get what you pay for. My friend ordered a house salad and it was all wilted and pathetic. I will say though the desserts were delicious. Maybe next time just cocktails. read more

Applebee's - American Near Me - Redmond, Oregon

Pretty excellent, the best Applebees we have been to! Really enjoyed prompt, efficient service. Great tasty bits included appetizers and soups. Overall, great noshing! read more

If I could give zero stars I would. We walked in and more than half the tables were empty. We were told a 25 minute wait, because the waitstaff needed to catch up. We waited 45 minutes and were seated. We placed our order, drinks and dinner after we waiter made it to our table. It took 20 minutes to get just water after we asked our waiter a second time. There was only one other table in our section that was occupied. Eventually our salads and appetizers made it to the table. When our dinner finally did arrive, the entre I ordered was supposed to come with an au jus dip. After my sandwich was already prepared and on my table, I asked the waiter for the dip. He then goes to the kitchen, and comes back to tell me they are out. Why didn't they tell me when the chef was preparing our food? I would have ordered something different. On top of all this, the 25 minute wait has turned in to a 2 hr wait, and there are only 8 tables occupied in the whole restaurant. I watched 9 parties be turned away at the door because of the wait to eat in an empty restaurant. I understand being understaffed, but there were only 2 to 3 tables occupied in each servers section. Needless to say, Applebees is now on my do not eat there list. read more

We've always loved Applebee's and would always come years ago for our "payday dinners" and made it traditional to get their Brew Pub Pretzels as appetizers before our meals. It's been a few years and after a long doctors appointment, I decided we should come back here because I missed our old date spot. First thing to note when we walked in was the air conditioning was nice and cool, after being seated though and we both were starting to be too cold, to the point we both were shivering and had goosebumps throughout the meal. I don't know why it had to be so cold in there, I like A/C but this was definitely excessive. We ordered our pretzels and noticed they weren't exactly the same as we remembered and no seasoning on top of the beer cheese, but that's ok. Our other food arrived and was decent but it just wasn't the same experience as what we used to love before. Maybe the cold effected us to not enjoy things as much, I'm unsure, but overall we left full. read more

Applebee's - Brew Pub Pretzels - American Near Me - Redmond, Oregon

Waited for 15 minutes to be acknowledged, just to be told we had to wait another 20 minutes - there were three tables occupied, and no staff to be seen! I'm amazed this place is still in business. Sadly, this will probably be the last time we support Applebee's. If I could give zero stars, I would. The staff is apathetic, but the food is quite good. Sad really. read more

Excessively long wait before we were even acknowledged... But she was pleasant when did get to us.. There was another family ahead of us that had been waiting for over 10 minutes... The restaurant was definitely NOT full. read more

Went here once and won't be coming back. Ordered a margarita- Was served just the shaker, then waiter comes back with a Martini glass. I ordered a pasta entree and was served a different one. Sent it back and was served the entree I ordered, but was a very small portion and no breadsticks. Pasta itself was missing a topping. Felt like I was punished for the waiter's error. The waiter had the wrong pasta on the bill too.. My kid's tomato's and lettuce was missing from their quesadilla. Literally everything we ordered was wrong. read more

My family and I have had a terrible week due to some family issues. So we decided we needed to go to a place that felt like home! We sat and had drink after drink, and a table FULL of several rounds of appetizers. Afterward, we were cheered up immensely, and feel ready to take on the next few days with our miserable family. Many thanks to Chadell! She treated us like kings, was patient with our numerous orders and drinks, and was really casual and fun to talk to. She was like an Angel on earth. Im not sure if she helps make appetizers or anything, but those wonton tacos tasted like they were made in heaven.... by her. Love you, Applebees. We'll see you soon! read more

Applebee's - BEST TUESDAY NIGHT EVER - American Near Me - Redmond, Oregon

We arrived about 35 mins before closing. Took a few to get any acknowledgment. Everyone would look away and keep cleaning. The drinks were great and the waitress was good. The food was trash. Part of our meal burnt the roof of your mouth while the other part was not even like warm. They locked the doors before closing time. The bathroom was disgusting and was out of paper towels. I didn't notice they were two stars before we came. It was close to the rodeo grounds. The rodeo got over at 9:30 we came in at 8:25. They missed a lot of business by closing at 9 pm on a Saturday with thousand of people just minutes away that are going to be looking for food and a drink. Missed opportunity. Will not be back again. read more

I've never been to an Applebee's before. Considering it's a chain restaurant my expectations weren't super high. We had Bryanna as our server (that's the server name on our receipt anyways) and she went above and beyond to make sure we got the most out of our experience. The drink I ordered wasn't available at the moment and she went out of her way to make me a surprise BLENDED drink. Coming from a bartender that means a lot that someone would go out of their way to make a blended beverage. It looked like she was the only server taking tables at the moment which meant running her own food and making her own drinks. Despite this she was still able to communicate and check in on us often. Thank you again to Bryanna for making our first Applebee's experience a great one :) read more

Service has gone downhill but I don't see it as the Waitress fault but Management's fault. Two waitresses for this place is not enough. Management sitting on their assess. Won't go back read more

Food was very good. It's the only thing saving this place. I'm not sure how they are still in business, maybe the tourists that come to the Expo. But this place has zero training. Service is friendly and they are trying but it's very sad that they are not trained. There was no busser and watching a waiter handle dirty dishes and food then serve food was disgusting. It's common place when waiters just ask for your order vs treating you like a guest. We are treated as a nuance now and that's how the vibe feels here. Short staffed and hurried. Was told the wait would be 10 minutes when it was actually 30. Ordered a beer and waiting 15 minutes for it to get to the table. Like I said, No Training. It's almost better if it was a drive through instead of pretending it's a good restaurant. Be prepared to wait a while; don't come here hungry. read more

Service is awful. Sat at the bar and got a bunch of attitude from the bartender while ordering a drink and food to go. I am not asking for people to be kind, just not rude would be okay. She just complained about everything and everyone. Now when I drive through town I skip by this place and will spend my money where someone appreciates their customers. It isn't the only place in town! read more

Three tables were occupied and we had a 15 minute wait before being welcomed and told there would be a further 20 minute wait. I'm amazed this restaurant is still in business. Sadly, I can't give this place zero stars. read more