Just truly terrible. Listen, I love Applebees. I worked there all through high school in Texas. To this day I still stop by for an Oriental Chicken Salad. We have been to this location four times and each time we say we will never be back. This time, we mean it! The service is so slow. No one there cares at all. One time we waited for 10 minutes after our food came because there was no clean silverware in the whole restaurant. It's always something like that when we come in. It's worth the drive into town to get something better. read more

We went on New Years eve and the place was packed. They told us the wait would be 30 min But if we went into the bar it was 1st come 1st served. We lucked out and got a table right away. The service was great. We had planked chicken and it was super. I would go back just to get the chicken again. All together we where in and out within an hour. read more

This is the second time we have been here, and this is the second time in a row that a steak has been over-cooked. The rest of the dish was good, though the flavor was lacking and the salt was a tad heavy. We didn't see much of our server, and he did eventually get our refills... One of which wasn't even what I was drinking. The manager had to take our drink orders when we were first seated, and she did discount the ticket for the messed up steak. The manager was helpful and very friendly- even offering to remake the steak herself. I added the third star simply because of the manager. Because of that, I might go back a third time, but I'll skip the steak read more

Great food. Great service. Couldn't be happier with every order every time. Recommend curbside to go service. Always on time and never delayed. read more

A great restaurant, friendly staff, and great wines, fresh food. I definitely recommend this app of these to people!

Left wanting answers to why Applebee's is no longer a good option to eat out at. Turns out 98% percent of the company is franchises. This particular owner does not car about us as customers and we are getting shorted on the quality of food and service!!! read more

Simply sitting at the bar you'll have a great time. The staff are all very personable and approachable. The bar staff are always busy, but will continue to engage and have a good time with the bar patrons, while making spectacular specialty drinks. The food is served perfectly as requested and portions just right. Lotza fun whenever I arrive. Thank you ! read more

So went there for dinner last night. It started off well then went down hill. Why would you think I wanted the appetizer brought out w my dinner? Ribs were way over done. The manager did give us a discount but not worth the inconvenience. Was there a few weeks before n the fries were cold n old but waitress didn't come around till the end so didn't matter by then. Won't be going back. One time is a hiccup. 2 times it shows management is screwed up. read more

My wife and I have eaten here a few times over the years. We were pretty happy the first few times but it seems to me the last few times have left us wanting. Tonight we went on a date night. We went during happy hour at around 5:00. The place was very busy. We were seated in about 5 minutes at a dirty table. The waiter, David, was there quickly to take our drink and appetizer order. The drinks arrived after the appetizer (15 minutes). No water or anything. The food arrived about 47 minutes later. My wife ordered grilled salmon, green beans, and garlic mashed potatoes. I ordered an 8 oz sirloin, fries, and 4 cheese mac and cheese. The salmon was over cooked and dry, the green bean were over cooked and limp, and my macaroni and fries were both cold. The waiter was so inattentive that I had to order our second round of drinks and pay my tab using the kiosk on the table. (The drinks arrived faster that way anyway). While we were waiting we also got to enjoy hearing our waiter have loud conversation with his coworkers and as he walked past our table he fairly shouted " where the f**k is that beer". Our tab including tip was just shy of $80. Lousy food, lousy service, and too much money for it. At least I had good company. read more

My wife and I arrived here at 6pm and were promptly seated. Our server didn't show up until 10 minutes later and took our drink order. 10 minutes later she came by to take our food order. 30 minutes later nothing even people who came in after us were eating. Our server came by twice to say she was checking on our order. After 35 minutes we decided to walk out. I left money on the table for our drinks and told the hostess at the door why we were leaving and she said sorry and continued on chatting with three colleagues. We have plenty of patience but it was worn to a frazzle especially after other patrons who arrived after us received their orders. This is our first and last visit. read more

I love this Yuma Foothills location. The Happy hour deals are great as well as the $1 mixed drinks that change monthly.

I have noticed a deterioration of service in this establishment. The service staff seems too busy bickering amount themselves to serve customers. I will no longer make this a choice for dining. It is overpriced and lacks the feel of friendliness. read more

Every now and then I need to remind myself why I don't go to Applebees. Having not eaten in an Applebees in over ten years, I stopped by this one in Yuma the other night, with nothing else open nearby on a Sunday night but a Flying J across the freeway (don't ask). I had the Shrimp and Parmesan Sirloin, and it was exactly the culinary modus operandi that I've experienced at Applebees in years past: a thousand calorie, fat-laden, over-flavored sauce intended to mask the fact that the steak is not fit to serve a dog. Service was fine. Staff was friendly. The failure with the food was not specific to the Yuma franchise; it is systemic to all of Applebees. See you in another ten years. read more

How does anyone get 2 1/2 stars in Yuma? Every restaurant has incredibly high ratings for average food. I'll tell ya how. Slow service, less than average food and dirty silverware. How can a national chain be like this? read more

The best of the best! Amazing deals, great food and incredible customer service! Thank you Luis for running a great place!

very unhappy with the meal that I received. Baked potato was cold enough that the butter would not melt. Riblets were so overcooked that dried out come to mind. The sauce on the riblets had no flavor and was burnt. I would not recommend this business to anyone. Was very disappointed in this visit and do not believe I will be returning. read more

My company uses a hotel for travel to Yuma right next door so I've been here 8-10 times. I can't express how bad this place is. Bad food, horribly prepared, and the service isn't terrible but it's subpar. Do yourself a favor and go to Da Boys Pizza and Pasta in the same parking lot. 100,000,000,000 times better. read more

Today we went in for early dinner and I ordered the shrimp Thai salad. EVERY PIECE OF MY SHRIMP WAS RAW. The staff didn't seem to even act like they cared of how big of a deal it was. After explaining to two different people my shrimp was RAW the GM came over and said "you wanted to speak with me?" This is not acceptable, who the hell do they have cooking in the back, SHRIMP literally takes two minutes to cook to an opaque White color. Even if you use lemon or lime juice. I seriously hope I don't get sick now. Don't worry, they surely grabbed my husbands card to charge us for everything else and said "but we took off the salad." I'm not looking for a free meal but atleast have some quality control and use empathy. We will never go here again and I will tell everyone I know about our experience. Had you treated us a little differently rather than like we did something wrong, this out come would have been different. read more

Applebee's Grill + Bar - RAW SHRIMP served, not just one but every single piece in my salad! - American Near Me - Yuma, Arizona

If I could give zero stars, I would. Bad service...waitress had the personality of a gerbil. Bad kitchen...no quality control, four people and all four orders were messed up, THEN brought 2 of them back wrong AGAIN! Food wasn't even that good. Not much else to choose from in the immediate area, so if you must come here, be prepared to WAIT for your drinks, appetizers, and food and don't have even mediocre expectations on service or food. However, the full comp made it somewhat worthwhile. read more

The customer service sucks here. Like, consistently sucks. But I keep coming back, because it's practically the only restaurant in my neck of the woods that is open late. read more

1/2017 Came here last night from Southern California visiting family in Yuma. Well......all I can say is the General Manager Luis and the food quality were excellent, but.... our lousy waitress damaged our pleasant dining experience. We'll most likely come back because we love Applebees and we understand one bad waitress doesn't write off the whole restaurant. }:-) read more

One star is being very generous. Very slow service. A table that was seated after us by 10 min got food before us. Both party of two. Food was cold but taste was good. Pub Philly and Burger. Will never go back again and to bad cause it's in our neighborhood. read more

Went to watch some football at the bar and there were two unoccupied dirty tables and everything else was full. Stood around for a couple minutes waiting for at least one high top to be cleaned since there were people who acknowledged the fact we were waiting but nothing after five minutes we decided to just leave I understand this is just an Applebee's but c'mon that's ridiculous! read more

I've been here a number of times, never wowed. This is the second time I'd been seated in the back area. Then all the staff gathers around in these back two booths, even the manager. They are noisy, talkative, just a lot of added commotion. Last night and the previous visit this happened it wasn't busy in the store so it just seemed rude and unprofessional. The waitress paid plenty of attention to us and was very friendly, the food was okay nothing amazing. The manager walked by us at least 6 times in our visit last night never with a smile or to ask about our visit. read more

Went for Monday night burger special. Had them last year - great Now they have changed- doughy- small buns overcooked burger patty - no lettuce-tomatoes or other extras Would have preferred Burger King whopper Won't go back read more

Unfortunately top sirloin had more fat than meat, can't remember the name of the meal but it had roasted potatoes an tomatoes. Best part of the meal was the tomatoes which were only 2 bites. Ordered the brownie bite to go and they forgot the hot fudge. Oh well the glass of wine was ok but for $27.00 the value was not there Will not be back read more

Service is always pretty lousy at this location. The food is expensive for the quality and portion sizes. Expect to wait a long time for food, if you need anything extra like a straw or side of mayo, don't be surprised if the waiter never returns with it, even if you ask several waiters (like we did). This has happened to us more than once and we don't eat here that often. Once the waiters were standing around watching a game on TV while we were waiting for something they said they would bring right out. They also tried to charge us for playing a game on their digital point of sale machine at the table. Apparently another table played a game and somehow it got put on our bill? Not sure what that was about, but they took it off after we questioned what that charge was. I would avoid this location if you must eat Applebees, or better yet find a higher quality family restaurant. read more

Standard Applebees fare. Service leaves a lot to be desired; slow even though no shortage of staff and few customers. Seems to be a management problem. If you aren't in a hurry and in the mood for chain restaurant food this might work for you. read more

Haven't been to Applebee's for over 6 months. Now I know why. Table and pay tablet was sticky. Pay tablet was broken at our table, but even if it wasn't we wouldn't have used it because it was so dirty. Food at best was lukewarm. Fries were cold and limp. Had to ask for more to drink from the person that brought our food because the person that took our order didn't seem to have time to stop by the table and when she did she forgot to come back with our drinks. Quite disappointing. Don't plan to return. read more

Food okay, but service was horrid. Had to ask three different people for hot sauce and the first was the manager. Never offered a refill on drinks until we were done. We have given this place too many chances. read more

We had an ehhh experience. The mango tea and raspberry tea were very gross. The macaroni and cheese with honey chipotle chicken tenders was good except for the honey chipotle sauce that soaked the macaroni with sweetness, I had wished it wasn't so sweet. My mom requested her steak as medium well and it was completely cooked through, the man behind us ordered his steak done and received rare and the lady across from us had a similar problem. read more

The manager Leah along with server Kelsey were so amazing. My friends and I came in for dinner (6 adults, 3 kids and 2 babies). My friends ordered steak dinners and the steaks were not cooked as ordered. We told Kelsey and Leah who then made sure fresh and properly cooked meals were brought out. The customer service was great. We will be coming back to eat here again. I highly recommended. read more

Just enjoyed a fabulous dinner at Applebee's! The waitress was knowledgeable of the menu and quick with refills. I enjoyed the special, Bourban Chicken & Shrimp for $9.99. My husband had the pork chop with garlic mashed potatoes and green beans. He enjoyed his meal and can't wait to go back. Next time, I'll save room for dessert. read more

Just left there. Wanted something quick that was close by for Fathers Day. Without a doubt, the worst service ever. It literally took ten minutes for me and my wife's drinks to arrive. The food was terrible and the server never even checked on us after she initially acknowledged our table. Do not eat at this location. I live in the neighborhood. Hopefully they get rid of this location and get a Chilis or something. read more

Personally I've never been to any Applebee's but I was recommended by a friend so I decided to give it a try. First I'd like to say the service here is amazing, the people are very warm and welcoming, secondly they are so on top of everything. The food here is very good, I got the chicken quesadilla and it was very good. I have no complaints I really recommend coming here read more

Organizing to get new customers was done well. There was a short wait. People fooled for then their table was ready. Kind knowledgable waitress. Very friendly. Food and drinks on the table fast. Would check to see if we needed anything often. Thank you. read more

I stopped in here on my way from SD to PHX yesterday. The hostess seated us and I went to the men's restroom. The floor around the urinal was sticky and wet, and the smell was so bad that I passed and moved on to a toilet. Both were disgustingly dirty, as was the floor in both stalls. When I got to the lavatories, there were two soap dispensers- both empty. I imagined the cook staff using this restroom and returning to the kitchen with unwashed hands, and returned to my table. I announced my findings and we all left. read more

It used to be good but the quality and service has suffered the last two months. We are done. Used to go there twice a week, once for the Wednesday Senior discount and spur of moment. True Wednesday's are busy, but "shove that food out, the seniors will eat it". The bar service always seemed better, but lately we chose the dining area. Two weeks ago soggy, over dressed Cesar Salad I couldn't eat and the full salad was taken away before my waitress could return to receive my comment on the poor quality of the salad. Then today my server discreetly grabbed my receipt so I could not comment on the website www.talkapplebees.com. My meal today was dry, cold, half right and took 15 minutes to get my drink. The quality of the two wraps was sub par. Granted they were busy, but solicit comments during the meal from your customers rather than after you shove the bill onto them, hoping they get going quickly due to waiting seniors at the front door. "Feed those seniors tasteless food, they'll accept it". If this is what I get as a senior, I'll stay home. read more

So my boyfriend and I decided that we were not going to eat at home instead we would go enjoy a nice dinner somewhere else.....well..nice it WASNT. When we walked in off the bat there was no one at the front to help seat us..mind you its around 9:30p.m.we got starred at by about 7 employees and we look into the bar area and literally make eye contact with a bartender but she was just too busy flirting with guys at the bar and still didn't help us. SO we decided screw it I guess we will just seat ourselves we walked towards the seating area and by accident ran into a worker and asked where to sit (the dining room was basically empty) and the waiter was like "im not on the clock not me nope not on the clock blah blah" and called ANOTHER waiter to just seat us, then we got ANOTHER waitress.. We ordered our food and got it within a good amount of time. The food itself was good quality definitely a good dinner. I ordered a Margarita and first off I didn't even get a chance to say I wanted strawberry the waitress heard margarita and just left as fast as she could..and it wasn't even good. The alcohol was obviously at the bottom so they didn't mix it. JUST BAD. When we got our food we had no silverware...and no napkins... we were sitting across from a manager who was sitting with a waitress and we kept saying out loud "we need forks, we need silverware " Not one, Not two, Not three times I saw the manager just look at us..not even budge. FINALLY we just turned and looked at her in her eyes and my boyfriend said "HEY we need silverware and napkins" she got up and brought them to us. This applebees is under TERRIBLE management, and unmotivated employees who don't feel the need to take intuitive to help customers. They have tons of waiters/waitress on payroll but no WORKERS, no one there working for there dollar, just a bunch of overpaid lazy people getting paid to sit around. I wish I had a job that easy.. ANYWAYS I don't recommend eating here, the food was good but the service was so bad it made the food bad read more

This Applebee's, & the other one in Yuma serve, VERY greasy, overpriced bar-type food. Cheap meats and cheap cheeses are used in most dishes so expect fat blobs and no taste of cheese. Fries are hard and tasteless. Salads only have iceberg (cheap, not nutritious) lettuce. Loud, stressful atmosphere with servers who are hard to find, disinterested (borderline rude) and offer fake apologies if there's a mishap. If you want a quality, sit-down meal, go to DaBoys (same shopping center) or Denny's, Pizza Hut, Rob's Diner, Donut Corral or Las Palapas Taco Bar, all just 5 minutes away. If you want to try to digest Applebee's disgusting "food" and do so without being sick, good luck to you. read more