My fiancé and I recently got engaged and went to Applebee's to celebrate, but unfortunately the experience was disappointing. After initially being told there was a 30-minute wait, we left to wait in our car. When we called to make a reservation to ensure our spot in line, where they told us we could be seated immediately. Upon returning, we were seated in Brandy's section. She appeared to be serving tables, bartending, and running food on her own, which led to long wait times... About 10-15 minutes for drinks and nearly 40 minutes for food. The food arrived hot and tasted okay, but the broccoli was overcooked and mushy, and my 6oz sirloin ordered medium came out very well done. I also ordered a Shark Bowl, which took a while to receive and tasted as if it contained no alcohol whatsoever. We also noticed no servers checking on tables and a line at the door that went unacknowledged. I understand staffing issues happen, but the service felt disorganized, especially for a special occasion. Servers shouldn't take on as many tables as possible if they can't maintain the ones they have. hope this feedback helps improve future experiences. read more

Such an unadulterated ----show of a restaurant. I admit, I only go here because my parents invite me to join them, they never leave happy, but they're old, so I don't think they remember by the next time. Still, I do end up here from time to time as a paying customer, and let me just tell you, the place is a trainwreck. The service is awful, usually incompetent, not rude, sometimes rude, but usually just incompetent. Like it's everyone's first day there, forever. I'm not sure how many years it's been since we got appetizer plates with an appetizer. Usually you need to ask at least two times to get silverware. We have been served entrees multiple times before receiving silverware or napkins. And I don't mean the server who brings us the entrees has these things either, they just bring the entrees and walk off for us to eat with our hands. The food is always lousy, not worth the price, even though their prices are not high, it's still not worth it. There's something too about the plating, I never think about plating other than when I go here, somehow the food just looks terrible on their cheap white plates. And it never tastes all that great, and meat is usually gristly, and often things are served somewhat lukewarm to cold. I never give them a hard time or complain, it's a terrible restaurant, if you know, then you have no reason to complain that everything is terrible. But still, if you don't want a terrible experience, don't eat here. read more

Whaaaaaa?! 4 stars??!!! You crazy??! My wife and I have not been to this restaurant in years....until today and I was pleasantly surprised. We got the 2 for $30 and it was great. Spinach and artichoke dip with a side of salsa with a pile of taco chips was really good...seriously. The wife got chicken Alfredo and I got the half slab of ribs with spicy Asian sauce. Both were good! The waitress circled our table like a buzzard, asking if we needed anything. At the end she asked if we wanted "go cups"......for our water...whaaaa? Hmm no ma'am we have water at home. Seriously and amazingly this was good for both the price and taste. read more

Eventhough wickedly understaffed they rally! The margaritas are good and the steaks are awesome.

Hey management, you need a new bartender or more servers! We waited way too long for our bar drinks Watched the bartender (tiny thing with dark hair) take care of her section but not her fellow employees orders. (I'm a long time server so I was watching this going on) shame on management for letting this happen. Besides that, our server was great and food good. read more

I can't recall the last time I walked out of a restaurant ... I can now. Terrible service, management was non existent.... We were seated... waited 15 minutes to order drinks ... 15 minutes later, no drinks or service we walked out. No idea what's going on here... dine at your own risk. read more

One server ruined me and my girlfriend's stay then the manager gave a false promise. Loved it, now never will go back to marysville location. I have been a customer at this location many times over the past few months as I am fond with their drink and food prices. I went in with my girlfriend and we are both over the legal drinking age. Every server I've had there has been wonderful except for the most recent time I went where me and my girlfriend got very rude and unprofessional treatment from this bigger blonde female server who I forget the name of. She was training a young girl at the time and you could tell she was also uncomfortable with the way she was treating us. We sat down and ordered an appetizer. Our server was, quick, forceful, and impolite. Me and my girlfriend noticed but looked past it. I then ordered an alcohol beverage and she instantly has an attitude and said that she will need to see both our ID's with a rude tone. I had my ID but my girlfriend didn't. I told her that and she said that I couldn't get the drink because it had to be split by two people. I complied although unsure of why she is limiting how much I drink as an adult considering I don't drink there often and it was my first drink. So I asked if I could just get another drink that had less of an alcohol content in it for me. She then made a sly remark about how if she sees me give my girlfriend a drink of what I get then we will be kicked out with no refund as if either had done anything remotely suspicious to garner a response like that. She never replied to my thank you comments or my nice gestures. Our appetizer came quick but I had to wait 30 minutes before my drink ever came. She gave me my drink and I replied thank you which she replied with rolling her eyes. I felt very uncomfortable and disrespected to the point to where I wasn't even hungry anymore. I contemplated because I struggle with confrontation and hate getting people in trouble but I got the strength to go to the front and ask for the manager to explain what happened and that we just want to leave. The manager then told me after I explained the situation that he would give me a gift card for free and had me write down my information. I did that and after I left I never got an email, call, or anything. Terrible customer service. Most servers have been wonderful but my server that day does not have the skill set required to work in customer service and the manager lies and holds false promises to make you feel heard in the moment. read more

We had a fantastic visit tonight. Our server Kelly was super attentive. All of our food came out delicious and correct. The margarita was perfect. It was a little cold in there but cozy. We will definitely be back. read more

After 5 weeks I decided to call again to see what's going on with my refund on the way. Was able to talk to Terence(GM) and offered me cash if I can stop by in their restaurant. When I got there few hours after no one knows what I'm talking about. The District manager I believe Brian is the name said that he'll get in touch with Terence. The manager that I dealt with 5 weeks ago was there also. Other guy showed up and handed me the cash finally. Never I'll stop by in this facility ever again. So Disappointed read more

The Southwest Chicken Bowl was awesome (I love how all of the flavors blend together) and our server, Kelly, was great too. Kelly was very friendly and personable, something that was very much appreciated after being on the road for ten hours. Out of all of the places where we could have chosen to eat I'm glad we settled on this restaurant. read more

Applebee's Grill + Bar - Southwest Chicken Bowl - American Near Me - Marysville, Ohio

I stopped in while traveling to grab a bite for dinner because I figured it would be a safe bet. The place was almost empty so I figured I would receive great service.....but boy was I wrong. It all started with a drink order gone wrong. I selected a drink from their menu but neither bartender had a clue how to make it. After spending countless minutes rifling through index cards and asking managers, I asked to switch my drink. My second drink order was very basic but they didn't have the ingredients. I opted for a third selection (draft beer) which I figured would be easy only to be given a glass of half foam. I ordered a small appetizer for my meal which took forever to receive. The quality of the food was lacking and the place was absolutely freezing inside. When I asked for my receipt, I had to remind the server that I actually didn't get the drink that was listed on the ticket. I would skip past this place and look for another option if dining in the area again. read more

Service horribly slow and the blaring rock music was ridiculous. Couldn't even have a conversation with people sitting with us. Then the burger came out raw, fries weren't even warm. Sent it back and walked out. read more

sat there for 10 minutes a waiter named Brandy was supped to serve us but continued to count her drawer while we waited no concern for us. terrible service we left. crappy service read more

Our server Renee was great. Very unimpressed with the draft beers being down. After a long work week a nice cold beer is needed. Applebees wouldn't substitute bottle for draft. Just 86 draft and most of the happy hour menu. DISAPPOINTED read more

I went there yesterday going to set at the bar there was a waiting on tables I went to the bar a total of 4 people at the bar the lady at the bar was rude and told me if there are waiting at tables there is waiting at the bar I have not even hard of anything like that before I left I will never go to that place again read more

Applebee's Grill + Bar - American Near Me - Marysville, Ohio

My wife likes to come here and so I get to come here too. The service is usually pretty good and they are friendly here but the food is just not that good. I'm not saying it's terrible because it's not, but I don't think it's worth what they charge and honestly they don't charge a lot. The food mostly seems like it's been frozen and reheated is my first issue with it and the second issue with it is that often times the food is not served hot and rather just barely warm. There are a couple of good things we get when we come here and that is the boneless BBQ wings with Bleu cheese, the French Onion soup and their mozzarella cheese sticks. If you get dragged here by friends or family that is what I'd recommend but honestly I'd recommend heading elsewhere here in Marysville. read more

Applebee's Grill + Bar - 25 cent buffalo boneless wings - American Near Me - Marysville, Ohio

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My husband and I thought we would try Applebee's for lunch today, 9/3/2023, and we're waiting for them to open. At 10:59am, we went to the doors and waited for them to open at 11:00am. By 11:07am, the doors were still locked so we decided to go to another restaurant. In my opinion, if you can't open your doors when you are supposed to, you don't deserve my business. By the way, the other restaurant was Buffalo Wild Wings and it was delicious and our server, Morgan, was the bomb! read more

I ordered the new Quesadilla Chicken Salad from the Marysville, Ohio Applebees and was very disappointed. The lettuce was old and wilted and I had to eat around it and try to only get the toppings. There was no dressing included (I didn't see an option when ordering through Door Dash to pick a dressing unless I wanted extra) so it was also very dry. The quesadilla on top of the salad was very good and really the only enjoyable part of this experience. read more

Horrible. Shrimp was raw, grilled vegetables were not cooked and covered with some "smoke" powder.

I've been here a few times over the years, and, well, it's Applebee's: chainy, decent for what it is, a safe choice but not amazing. This time, service was very good. The place was half full on a weekday afternoon, mostly with older people. Older than me, and I'm getting old. It's nice inside, dark and comfy. I was indecisive and ended up with a build-your-own app combo. I chose sriracha shrimp, spinach artichoke dip, double crunch wings with Thai sauce, and potstickers. The shrimp were not very hot; there was a slight sriracha flavor, but not enough. They were soggy, and just not nearly as good as I'd hoped they'd be. The potstickers were just okay- small, not very flavorful, and on a bed of salad that may have been just for appearances, but which I ate to try to offset the other stuff I was putting in myself. The wings were pretty good- decent flavor from the sauce, okay otherwise. The dip was the star, and frankly it was only just above average. Nothing was super flavorful. I left full, but not quite satisfied. I was reminded why I don't come in very often- it's just not that special. read more

Applebee's Grill + Bar - Spinach dip, wings, potstickers, sriracha shrimp. - American Near Me - Marysville, Ohio

Used to be a lot better but I still go there when there's deals on margaritas or something.

Horrible. Absolutely horrible. Let's start with lousy parking (shared with others in a strip mall), and slow, uninterested and inattentive service, awful food (do they have a grill or it is all microwaved), slow to nonexistent bar service, and when you ask about allergies, they give you their training book so you can figure it out yourself. I've been to other Applebee's; this is one is by far the worst I'll found. After several tries, we're done. Every single time we've come, hoping for a better experience, they find new ways to disappoint. Nothing is fresh, everything is frozen, Chef Mic gets a lot of work here. "Steaks" are so thin it's impossible to know what you're going to get. There's a lack of seasoning and flavor across the board. The servers are overly friendly or won't give you the time of day. My guess is they pool tips because none of them have a truly professional profile. It's like perpetual high school, with the servers literally gossiping about each other and guests every chance they get. I wish I could say it's uncommon to see the wait staff clustered together, laughing and carrying on; it's typically the rule. My recommendation is if you're looking to eat at Applebee's, drive another 20 minutes to Dublin. Otherwise, skip this outlet as there are plenty of much better places to go in Marysville. read more

I ordered on your app, a burger and fries. You don't say condiments only if asked for on the app. So I ended up with no condiments for my burger and no ketchup for my fries. And you manager was an ass when I called to ask. You just lost a customer. read more

The worst Applebee's I've ever been to.in fact worst restaurant.food was subpar, waitresses was awful.will never go back. Marysville oh should be closed. read more

We found 2 hairs in our food. there was one in the salsa, and another in the salad. the severs were rude and seemed very uninterested and was complaining to other customers about their job. i would happily never recommend this place to anyone. read more

What a $hit Show!!!!! We went in Saturday night a bit after 7. They close at 8? Went to the bar, there was no wait line and only 5 people at the bar. The bartender ignored us and we didn't even get a beer for OVER 20 Minutes!!! The speakers are in the bar area, there apparently are none in the other parts of the restaurant, were so excessively loud we had to shout our order. I asked for the manager and he explained, much to my chagrin, that whoever was playing the jukebox, from their phone app, controls the volume and he could not turn it down. WTF? We usually eat there 6 to 8 times a year but NEVER MORE!!! The food was average, just a terrible place now!!!!! Find another place!!!! read more

I want to help get their ratings go up! We have eaten here twice in the the last week and everything was very good, we don't eat out all that often we use meal service. However, we are in the middle of a kitchen remodel an we have no complaints whatsoever the service was fine and so was our food. Marysville Applebee's is doing much better the other we have been to. read more

We came at 6:15 on a Saturday night. Considering COVID and the reduction of seating, the wait wasn't long...less than 10 minutes. Was taken to a high table and we asked to move to a booth due to my bad back. They seemed confused and told us we'd have to wait outside longer. We asked for an estimate on time and they shrugged. We advised we would just leave and then suddenly the big booth in the corner was offered. We seated and ordered. The waitress was very nice but the speed tonight was slooooooow! Appetizers came out at 7:15 and entrees showed up at 7:45. Checking out was the fastest part of the meal. Pretty sure they'll be the last place I visit again. read more

The food was very good and Our waiter Maddie was very fun, friendly and got our meals out fast.

Carside to Go is always late. It's like they forget or didn't realize you placed and order....2 hours ago. Currently been waiting 15 minutes past the pick up time. read more

Another example of miserable management during this pandemic. At this time 3/10/21 most restaurants are at least 50%. This restaurant is probably 25%. It's ridiculous. And whatever they tell you for wait time, double it. Great waitress And good food though. read more

What kind of a chain restaurant is not open on a Saturday night?! The website isn't working for delivery, nor is DoorDash, Uber eats and nobody answers the phone when you call. read more

Came here with family for our last night in town from Texas. Went early since we have an early flight and did not want to be up late. Ordered 3 kids meals, served them last. 1 burger with a side of broccoli and 4 orders of their AYCE wings/riblets/shrimp. Seated with no wait. Took 45 minutes for drinks and straws, then another 20 for our food. No drink refill provided. Took 40 minutes for our refill, which was 5 shrimp or sauced nuggets. Riblets were burned. Sauce was not evenly distributed. Sweet tea was weak. Refused the refill since it took so long and my nephews were getting very tired. Waiter disappeared, manager had to cash us out. This was not a good final night. I would not recommend this place. read more

Horrible, went inside and not one person acknowledged that we was in there. We waited 5 + minutes without one person coming up to us. Will never step foot in Marysville, Ohio Applebees read more

I've always liked Applebee's for the food. The past two years however they are always closed before 6 when we get there. I drive from Bellefontaine today cause it said they were open on the website. Got there and they are closed. This is the third time in 3 years they have been closed due to not having enough staff. This is getting ridiculous. If I'm gonna drive that far and see that they closed even tho they are supposed to be open. read more

Have visited this location many times before moving to the area. The food is most always correct and hot but it is the up and down service that keeps them from getting 4 or more stars. Applebees has the best cheese sticks, so I recommend that you give them a try. read more

Absolutely horrible. I have serious allergies to everything they cannot make a burger by itself without burning it. They do not clean their jiggers or anything they use to make drinks. I watched them for an hour make multiple drinks out of the same jiggers and shot glasses without washing them!! How was that safe for people with allergies?! Do not eat here if you are allergic to anything...they obviously cannot grasp the importance of people's allergies. I left with an itchy throat, nose, and eyes!! Don't come out and address your public like you really care Mr. Manager if you walk away and do not hold to your word. I will never come back until allergies are taken seriously!!!! It's a joke there... I can get safe food and better service from a drive thru!! read more

Blame it on the 'chain' mentality or what have you, but this location is terrible and I will never come back to this place. The food is usually terrible, overcooked, and you can almost always count on it being cold from waiting under the heat lamps too long while your server was doing... whatever. What killed it for me was that all of our food was brought out cold from being forgotten about, and the manager fixed this by microwaving them and using the "hot plates" line to signal your food has been overcooked to oblivion.. ENJOY your shoe-leather! Uh... no thanks. Locals would do this place a favor by not eating here, and letting this chain just die out. read more

Usually to food is good .... And the servers are nice ..... But I have had a few poor experiences here .... My order has came out WRONG several times ....I'd give the Marysville Location a 6 out of 10 rating . It's too small .... And the parking lot is too small as well . Gets crowded at night ..... Come before 4pm and you should get better service ..... 3 Meows read more

Applebee's Grill + Bar - American Near Me - Marysville, Ohio

We dropped in on a Thursday night the place was pretty empty. We were seated just before six. Ordered a special with an app and it came out about in about 15 mins. Our entrées didn't make it out until 6:40. My kids got the chicken tenders which look like they had sat under the warmer for a half hour. My wife and I both got beef brisket tacos that were cold. Server was fine and we mentioned these problems to her; manager came over to our table but didn't offer any real resolutions, discounts etc. We're probably done with Applebee's. read more