Serve wasn't the best, said there was new cooks but food took forever, 80% sure she forgot to put it in. Took forever to do anything said system went down but saw other people using the machines. We were there for 1 1/2 hours. She said she has had a long which and I understand that but only to a certain degree. Also the pasta was awful tased old. read more

Dont listen to any of the other reviews. My burger was good. Wings were good. Service was nice. The tap water was depressing though, kinda chemical like read more

Applebee's Grill + Bar - Singular plain boneless wing - American Near Me - Marion, Illinois

This place will be closed soon by the way it's neglected and untrusted, Really sad state here, dirty tables, a person in regular clothes in and out of kitchen area staring at customer, popping head in and out of kitchen oddly, handling plates. Food was just as weird undercooked beef, overcooked chicken. Distressed and worn out deco, looks like 1 dollar hasn't went into fixing anything, Only 3 people there at 12:10pm, guess it was empty for a reason. read more

The salad was big, the chicken and shrimp cooked perfectly. The server was friendly and efficient. More people need to come here for a good meal and a competitive price. read more

I'm at a loss for words. They say a picture says a 1000 words. Look at the picture of my French Onion soup. What words does this picture say? All I can say about this soup is piss. My piss is warmer, more pleasing to the eye and probably taste better. Shame on entire staff at this location for allowing this crap to be served. read more

Applebee's Grill + Bar - American Near Me - Marion, Illinois

See all

While our server Jamie was pleasant the food and drinks were extremely slow in arriving. The food was mediocre at best, limp fries, tasteless salad bowl with chicken. Will never order the margaritas again, all mix and syrup. A place to avoid in the future read more

Short staffed.Appetizers came before drinks,no forks or plates given.Waitress was real blah and food wasn't that great.Wanted to not tip,but did anyway. read more

Our bartender was good but embarrassed by other staff. It seems similar in many locations I've been in. The bar and tables are always sticky and dirty. Your staff doesn't take pride! If you want to reinvent Applebee's (I say this because of all the new places your advertising) take half the advertising budget and put that into staff. Bring in better managers and have better training. Bring back the pride in a job for the neighborhood bar and grill. It's really sad what you all have become. read more

My appetizer arrived to the table at the same time as my meal which already took quite some time to get to the table. I asked for my steak to be cooked medium and it was so over well done. I asked for another and it took a while to get to me just for it to be even worse than the first. I was starving and ate half, asked for the check. With the check came a 3rd steak to take home. I declined and asked if this was the only option seeing that I would not be eating that steak. It was removed from the check. Not a local was just passing through thankfully. read more

The food gave me stomach problems for a Full 24 hours. (Cheeseburger with fries). The waitress took two 15 minute smoke breaks. There were several drunks hollering at the bar. Welcome to Applebees. read more

short staffed and the Mac and cheese was old and took forever to get our food. But I give this a one star review. Try it out some time.

Like all restaurants need more staff. We were seated quickly but about 10 minutes later people coming in were told 25-30 min wait. There were several open tables but not enough wait / kitchen staff to service customers. Food was good. Our food was delivered to our table timely. We had no complaints read more

Horrible experience at applebees today. On thanksgiving.. first thing my waitress Kristina said to me was yeah sadly I work today. Then the fish I ordered was cold. And she didn't offer a to-go drink. PLUS she sneezed on my table when I was getting up. Um ma'am covid? Cover your face. 1 star read more

wings are busting but my waitress pantsed me mid meal. the whole staff pointed and laughed. all i can say is mawmaws birthday was a failure read more

Applebee's Grill + Bar - he was screaming obscenities at me and the literally pooped in front of me - American Near Me - Marion, Illinois

I have lived in Marion for quite a while and have always liked Applebees up until now. This place is repulsive and, as others have stated, there are not many choices for dinner in this area. It's sad to see this place has gone downhill so badly and I think if management doesn't change, this establishment will not make it. The service, cleanliness, food and atmosphere needs an entire makeover. Food and dirt all over the floor, the bathrooms were worse than some seedy gas stations I've been in, dirty tables and bad service assured a rating of 1. Only because I can't give it a zero. If you like hot beer and cold food, this place is for you!! read more

We were passing thru The state of Illinois in June 2018. The restaurant was half full of patrons, yet the hostess seated us in the coldest empty section. Request for a relocation of seating was met with equally icy reception. New seating area was warmer but service and dining experience was downhill from there. Food quality was mediocre. Feedback was provided immediately to their local management and I will not repeat them here. Needless to say, will not patronize another Applebeebee's ever. read more

NO LAVA IN LAVA CAKE,,,, WHAT,, THE HECK! However,,, i found a rainbow pai ted.. rock in the parling,,zz lot.. regular food was ok service was ok but NO LAVA! read more

Applebee's Grill + Bar - American Near Me - Marion, Illinois

Horrible even for Applebees, avoid at all costs. There is no place to eat late at night in Marion that also serves alcohol, so this location gets customers no matter how bad they are. The other reviews here spell it out well. There was trash and dropped food all over the dining room floor. Service was slow. Our waitress gave me the impression that she had come directly from prison, which honestly would not bother me if anyone had ever trained her to be a waitress. They also tried to tell us that Caeser salad is really supposed to be made with iceberg lettuce. If you really want Applebees, drive to Carbondale. Theirs is much better. read more

I am glad Applebee's Restautant is still open for carry out in Marion. On November 11, 2020 we ordered the Bourbon Street Chicken & Shrimp and Beer Pub Pretzels and both were delicious. Was so pleased to see the honey mustard was included with the pretzels and cheese sauce. We also ordered a Fish and Chips meal which was to include cole slaw, however it was not with the order. Since we were not eating until we arrived home, we did not notice it until after a 30 minute drive. Too late to go back and get it. Staff needs to check orders carefully to make sure all items are included. I will order again as food was very good, but will also check order before leaving. This has been a problem with other restaurants as well, which is very frustrating for the customer. read more

Unexceptable. We drove 6 hours to take my mom out for coffee and a dessert, to celebrate by sister's birthday today, who passed away in February. Our 3 coffees came in styrofoam cups, warm, and no cream. They were out. The waitress did give us a small container of milk, but plopped a handful of sweeteners and silverware in the middle of the table. We ordered ONE dessert and then, waited over 40 minutes!! The waitress was vacuuming and never gave us an update, or checked if we needed anything! It's was a horrible disappointment. We told her we were canceling our order and just walked out. Horrible, horrible. The waitress just said, "ok". No apologies read more

We arrived fairly late after a long day of travel. Our large party was seated promptly at a comfortable 8 top. It has been a while since I've been to an Applebees and i was pleasantly surprised by the updated ambiance. The walls are no longer covered in cheap, crappy antiques. Instead the decor is now clean and sophisticated with a touch of homespun comfort. You truly feel at home in this Applebees. BUT, this is not your average neighborhood bar. The margaritas are a dollar and they have cheeseburger egg rolls. While the menu may be a bit challenging for dining novices, there is most definitely something for everyone . AND ... I don't know what's going on around here, but they're basically giving away appetizers. Everything is 2 for 1. Our waiter actually returned to the table after we placed our order to inform us that we did not order enough appetizers. We in fact still had restaurant credit for one more free appetizer. Not sure how this place is making money. Wow. A different waiter just delivered a free beer to our table for no reason. After finishing the meal, there wasn't very much steak in the steak quesadilla, the deep fried foods were a touch too crispy and the water tasted like it came from the river. This was solid B+ performance from an iconic American food chain. Next time i'm in marion illinois, i'll be sure to thoughtfully consider this establishment. I think i'm going to throw up read more

This was the worst carry out food we have ever had. The Fiesta lime chicken was dry, tasteless and lacking the sauce it normally has. The rice was hard and dry. The chinese chicken salad wrap had no dressing. It was dry and flavorless. No condiments were included with the order and the Food was cold. Do not eat here. read more

When we make plans to go out, this is where we go to dinner. I am absolutely addicted to their chicken won ton tacos (as noted in a previous Yelp review - different location). The won ton tacos keep me coming back and if I could go there everyday for them, I would. I also really love their pub pretzels and they make very nice mixed drinks. The staff is so amazingly friendly and conversational. I never regret coming here and always have a great time. read more

I've came here a few times and have always seemed to get pretty good service. I've never had an issue with the food or service, but the beer prices can be kind of pricey for my taste. Overall, it's a good environment. read more

Traveling a lot and eating out don't usually go hand in hand but I always seek out Applebee's because they have an under 550 Calorie selection that is really actually very good. Have not had a bad meal on the 550 selection - the rest of the stuff looks like average and ordinary artery clogging choices. I would eat here again. read more

Slow service, cold food,no offer to refill drinks. My new rule is to not eat at any place that has less than 3 stars. read more

Applebee's Grill + Bar - Chicken Cavatappi. - American Near Me - Marion, Illinois

Ordered take out 2 $15 steak fajitas and got 4 little strips of steak for each meal...when I went to drive it all the way back and show them I would like more than what I was given they said no straight up lol I knew there was a reason i haven't been to applebees in years. read more

Worst dining experience I've had in Southern Illinois. Service was slow and unapologetic. A friend and I went prior to the lunch rush when the restaurant was only about 20% full. We waited 10 minutes for someone to seat us and another 25-30 minutes for someone to take our drink order. We were told by our server that someone had called in that morning and that's why it took so long. Okay, not really an acceptable excuse, but not surprising due to assumption she wasn't trained on customer service. Another 25-30 minutes had passed before we received our food. After requesting to speak to the manager, it was the manager himself, that brought out our food. After sharing my concern with him, his only reaction was to comp our food. Okay, thanks for the free meal, but you're missing the point. He provided the same explanation about an employee not showing for work. So really? One absent employee impacts the level of service you're able to provide?? As a consultant, I offered him some advice on dealing with customer complaints. Poor guy was in over his head, no wonder the staff were offering up excuses. I hope anyone that eats here has a better experience than I, otherwise be prepared for incompetent management and dis satisfactory customer service. read more

DON'T FORGET YOUR ID IF YOU WANT ALCOHOL! Stopped for dinner tonight wife didn't bring ID so she was refused alcohol. BTW she is a young looking 61 years old! Our dinner consisted of a turkey sandwich and a spinach salad and two waters = $21.00 Way to go Applebees you lost us ! read more

I came here with my family on a Sunday afternoon. It was mildly busy. We waited for more than 10 minutes and nobody even said " We'll be right with you". Were these people born in a barn? I can't attest to any other part past this as we left irked. I WILL be back. If its better I'll make a 2nd review. read more

Since I've yet to find any good gourmet burgers in the area, I sometimes come here for a decent burger. And they have a few decent burgers. But there is not really anything else drawing me here. I've always had decent service and usually sit at the bar, since I don't want to wait for a table. Every other bit of food I've had is mediocre - I'd rather order the same food at a different place that cooks it better. There's nothing really remarkable about the food or service, aside from the fact that it is nice that you can always be sure you'll get the same of both at EVERY location you visit. Also, this place is a pain in the butt to get into and out of. read more

I have worked at this restaurant a couple of different times. Back in 2011-2013 Applebee's was ran by Corporate and it was definitely the place to be on the weekends! I went back in April of 2019 for a couple months and management does not care about the cleanliness of the restaurant at all. They barley pass any of their inspections done by Applebee's and Ecosure. Most of these problems are because the Franchise owner does not care about his restaurants around here and doesn't give them any money to fix or buy anything. read more

Stopped here in the evening on a road trip from Chicago to Tennessee with my partner. The server and staff were nice and polite. The food on the other hand was not so good. I have been to many Applebee's before and they never disappointed until this one. I always order the cedar chicken and when I received it here it was dry, and the portion was smaller than normal. Being from out of town their water had an unusual dirt like taste to it and I never drink pop/soda but just had to order one because the water tasted so unusual. read more

Eh. Food is decent, but their silverware is dirty. Got replacements but those were dirty too. read more

Applebee's Grill + Bar - American Near Me - Marion, Illinois

Stopped here on Friday night after a late night at work. The waitress was amazing!! But the bartender not so much. A friends drink was definately not made correctly and contained no malibu and when she ordered a margarita with salt, it came out without salt. Food was great! read more

I'd give this place less than one star if that was an option. STAY AWAY!!! Quite simply the worse dining experience we've ever had. Let me start off my saying that my food was OK, I had the sirloin and bake potato which was cooked as ordered . Our waitress was absolutely hustling and working as hard as she could and was the Now I'm gonna get to the bad part(s)... The food took forever to get out, the kitchen as obviously slow because all the surrounding tables were complaining as well. My wife's food first came out and it was totally wrong, she ordered spicy chicken ravioli and they sent out beef. She then sent that back and after another 20 minute wait they finally arrived with the ravioli but no chicken. So, my wife never got the food she ordered and decided to call it quits and had me take her through a drive thru to get a burger. So, we called over the manager and after discussing our obvious frustration with the entire meal, he was "so kind" to discount our meal by $10 which didn't even cover the meal she didn't get. We were like "honestly, you expect us to pay for this meal" and his response was " his meal was OK so that's that best I can offer" WTH!!!! I've never been a big Applebee's fan, but we will NEVER EVER be back to another Applebee's anywhere in the country. I can assure you of that read more

We had been traveling and needed a place to eat something healthy and reasonable. We had salmon and steak, both done to perfection. Our waitress was friendly and attentive. The restaurant was very busy but the few empty tables had been wiped, all seemed clean including the restrooms. Would not hesitate to stop in again! read more

This is most likely the worst Applebee's I have and will ever go to. Unfortunately, I saved this review for later because I like to give grace. I thought I'd go for a second time. Big mistake. The service is nothing short of terrible. The first time, it took a full hour to get an appetizer! The second time, the 12 minutes or less lunch guarantee was not honored, even though it took 25 minutes. The server was rude and the manager was just as bad. I will not be visiting here again and I encourage others to do the same. read more

Lunch meal. Not sure that we will come back. At first back round music was really loud. They forgot about our appetizer and messed up two oriantal Chicken salads with the wrong chicken. Also slow unresponsive service. read more

I hate crapplebees. Just miserable food, I have ate at applebees a couple places around the country out of desperation and food needing where nothing else was available but this particular applebees is the worst. The appetizer sample the cool to th touch as was the spinach artichoke dip when we sent it back they nuked it and it caramelized into inedible crust of disgusting crap. NEVER AGAIN will I eat at Crapplebees. read more