I've alway. Gotten the hamburger with fries and salad. My husband had the chicken pram. And he's also had a burger. Love their hamburger and the roll is the best. Staff and manager are very friendly. The restaurant has always appeared clean . read more

Went in with my companions and were not served properly AT ALL. Drinks were slow to be received and wrong. We were seated for about an hour with no service while other patrons that arrived AFTER US were served drinks AND food!! Part of the menu was unavailable with the excuse that the Easter rush cleaned them out. I will NEVER return. Perhaps the Applebee's in Wilmington was closed for the same reason? If so , it's no wonder! read more

A while ago i came here. 45 minute wait for food. Alfredo pasta dish came out ice cold in center. Waitress was nice and took it back and i had to wait another 20 min for them to heat it up while my friend ate her food in front of me. No discount on inconvenience or apologies from manager. Wont be back. read more

We stopped at Applebee's in leland nc last Friday March 6. My husband and I ordered. Got food he bit into this chicken sandwich and juice shot out and blistered his lip. Manager and general manager took all information. Our food was compted snd was good. But his mouth was blistered. Gm said we would hear from corporate. Never did. Will not be returning read more

food was good, good late night deals on apps, our server, was very inattentive and did not check on us for almost 25 mins after our entree came out. we sat without eating until then waiting on boxes and a check as we were in a hurry. spoke with the manager and she apologized and said she would speak with her about the situation, but offered no resolution to our issues and simply told us to have a good night. both me and my partner work as servers and deal with these issues all the time and we believe the way this was handled was extremely unprofessional and did not live up to any sort of food service standard we have ever experienced personally. you really get what you pay for here. the managers name was Bree and the server never introduced herself. read more

Walked in, sat down and after waiting for over 10 minutes we were greeted by a waiter that stunk of pot. Unappetizing and gross.

6/29/25 Got here around 915, and there was about a 15 minutes wait. Sat down at 930. I'm 6' and how do you not see me sitting in the bar at a high table. If I want to get served, I'll just get mcdonalds and come back and sit down Cause atleast I'll get noticed. it was NOT busy at all. multiple reviews showing poor service. Why not just shut the place down. People need to be held to a higher standard read more

Worst Applebees EVER. Wish I didn't have to give a star. The service is so slow, did an online curbside order for a soup and a salad that took over 45 minutes after it was said to be done. The poor guy at curbside apologized like 5 times and was really nice so I feel bad, may this 1 star go to him! The Total came out to $17.15 and this is what I have to show for it. The onion soup: was barely there, it was 2 tablespoonfuls and if you add half the bread or cheese it's one bite due to how fast it absorbs. The sip we did get of soup was really good but the portion size is ACTUALLY RIDICULOUS. The oriental chicken salad: was literally almonds and crunchy noodles, we could only count the amount of lettuce on one hand. (I didn't dress or toss it in the picture for reference) Update: My boyfriend felt so bad he called the manager Dave and said he was very helpful in helping resolve the issue. Thanks Dave. read more

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I talked smack about Applebees for years and hadn't gone to one for well over 10 years. Wife and I went on a whim one day and it exceeded our expectations. Food and drinks were great! Server was super nice, and the bar had a few games on. I will definitely be back. read more

We tried the Applebees in Leland NC today ( December 16, 2024). The one in Wilmington closed months ago. The staff that was working today were absolutely perfect ! They were very friendly and mindful of everything we ordered. I would recommend this Applebees to anyone! It was well worth the drive from rocky Point NC. Did I mention, the food was also amazing. read more

My recent experience at Applebee's was extremely disappointing. Upon arrival, the restaurant was almost empty, and yet, when we asked to be seated in the bar dining area, the hostess informed us we couldn't be seated there for at least 30 minutes due to a "shift change." This was frustrating, as there was clearly plenty of space, and it felt unreasonable to make us wait just because of scheduling. The hostess was neither accommodating nor understanding, and she seemed completely unwilling to make any effort to help us. Her tone was unwelcoming and dismissive, which only added to our frustration. Despite the empty restaurant. We went as a family still in uniforms ro celebrate my sons soccer win. After the hostess has nothing left to say but stare at us. We left and spent our money elsewhere. read more

I ordered the new BACON burger and there was absolutely no bacon anywhere on my sandwich. Sick of spending money at these resturant and not getting everything in the pick up order, treat the pick up order as if I'm dining in! Leaving this review because I spent $32 in all getting a half ass order, annoyed! Also wanted a lettuce wrap and the lettuce is old as fuck! read more

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The sign on the building says they open at 11 and it's after 11 and the doors are locked with lights on inside so we had to go to Outback Steakhouse instead! read more

I waited 10 minutes to be seated and were visibly dead, I said something to the manager that seated us, and was like" I didn't realize you guys were here to be seated", isn't that common sense? I'm waiting in front of the host stand, I even waived him on, he visibly saw me, but made an inherit lie. Steer clear, the table was sticky, and our food was okay, truthfully, but not a home run like is usually is. read more

Beth was an amazing server when we came in for an early dinner. She was super attentive with me and my little. Our food was just as advertised. I felt the kids meal was a great deal and my daughter ate it up (helps it was Kraft mac and cheese and that's a staple for her). Over all it was a nice quiet lunch for us. read more

This particular Applebees restaurant is very poorly managed and I will not be returning though I live nearby and typically like Applebees. I recently went in on a holiday around 4 pm and I was told my wife and I could not be seated until after the shift change which would take about 10 minutes, and the restaurant was only about one third full. After waiting more than 25 minutes and 8 others customers came in an were told the same thing, I finally left as did 4 other customers. read more

Never been a big applebee's fan but we went last week and the food was great! It took a while to be seated otherwise I'd give 5 stars

Manager was very unfriendly and un able to talk to. Wouldn't let us eat because of our party size even though we asked if it would be okay earlier in the day. read more

If you like the Applebee's chain, you won't be disappointed with the one in Leland. As with most chain resturants, the decor is very familiar as is the menu. Whatever your favorite Applebee's dish was when you lived in another state, you will find it here at your local Applebee's. It's like going home. Nothing super fancy... it's just what it is and that's a good thing. Sometimes it's nice to get what you expect without all of the frills and thrills. The Leland property is clean, the staff seem well trained and the overall service is what is expected. And this is where the rubber meets the road in these types of restaurants. If you have seen the other reviews where there are comments that the food was bad, it usually boils down to one or two specific kitchen staff slacking and being tolerated, where there are comments about the service being poor, it usually boils down to one or two particular wait staff being less than customer oriented and being tolerated. Overall, my experience with staff has been a positive. Yes, the food quality can be hit or miss at times. One really big negative! I agree that the air conditioning at this location is out of control. It is always at full blast and there doesn't seem to be a remedy even though staff try to accommodate seating you in different areas. As for the chain, Applebee's is one of my favorites. Would I go back? Yes, but I have to be prepared to freeze. For this reason, I don't go as often as I might like. read more

Food and service was no better than any fast food joint. It was edible but, why would you spend time to eat here when you could spend less time at fast food. read more

Applebee's is a hit and miss! The food is usually good but they definitely need to work on staff. I know that it's hard to keep waitresses but sometimes I feel like they don't try. Food is great. read more

This Applebees sucks. The first time I ordered here to-go it said my order was ready... I ended up waiting an additional 30 mins for it to be prepared. Now, I ordered an hour ahead of time (it said it would take 20 mins to be ready....leaving them an additional 40 mins) in hopes I didn't have to wait.... and when I went to pick it up they accidentally gave my $107 worth of food to another person. Im currently sitting in my car waiting for them to actually make my food.... save your time and money. Go somewhere else. read more

My husband and I went last night to Applebee's in Leland. Our waitress was excellent and very attentive and friendly. Her name was KK. I ordered the classic burger and fries and both were very good. My husband ordered the rack of ribs with fries and coleslaw. He said the ribs tasted good but were overcooked so they were a little tough for him to eat. He said he used to love the ribs there but his last two times ordering them they had been overcooked. Other than that the visit was a pleasant one. read more

Shout out to our server Melissa she was Awesome!! Had a group of 19 and everything was on point including food someone even brought our group desssert... read more

Fourth time giving your establishment a chance. Fourth time very disappointed. 2 waitresses for the entire restaurant. Waiting area packed just to sit down and no one seating people. If you aren't going to sit paying customers,...just close your doors, already. We left after waiting 25 minutes...just to sit. read more

My boyfriend and I came here to have a nice dinner date together, and from the experience we encountered we will most certainly not be back again. After our waitress took our drink order we waited a good minute to actually get the drinks and she didn't come back around to refill them until our food had came out, then proceeds to ask if we wanted refills... when you haven't come to check on us and our cous are full of nothing but ice... it makes you think. When our food came out, the only thing that was warm was my steak. My boyfriend's fries were just completely cold. (Not that this is necessary the waitress fault) but I didn't mention nor did she ask me what size steak so I had received the 6oz steak which was a little disappointing when you're hungry and having to wait what felt like forever. The service and food was terrible and there was no rush or busy time from what it appeared to be. There was plenty of floor staff, however I have no clue what the back of house staff looked like. We had told our waitress we just wanted boxes because our food was cold and all she had said was "oh no. Is there anything else I can do for you guys". I then proceeded to ask for the manager and the manger kept cutting me off and did not really seem to care. She discounted or food 40%. Very disappointing, ESPECIALLY under new management. read more

This restaurant is very slow got here at 2:30 didn't get our food into 3:30 close to 4 Never eat here and the waitress was not doing her job took her 30 minutes to bring out to go plates WORST PLACE EVER!!!!! read more

When a bartender cares more about pouring off-duty staff and her friends shots and drinks than the regulars, then it's time to say that is the last time I will go to Applebees on a Friday night. Food was good as usual, but the service behind the bar was horrendous. The restaurant was well staffed even in lieu of COVID, but the time to pour a beer and get my tab was way too long. I felt like I would have sat there all night if I didn't speak up and ask for something. Jesus, I had to ask for napkins and flatware half way through my meal. read more

Came in around lunchtime with my husband and waited a good 15 minutes with no one even coming to our table to take our drink order. It was not crowded. A lot of waitresses walked by but no one stopped. We left but then a lady who worked at the restaurant came out after us trying to get us to come back in. It was so awkward. There was no way we'd go back. Just a horrible experience. read more

Worst food ever. Salads were drenched in dressing. Food came extremely late. My husband's sandwich finally showed up 10 minutes after our meals. His fries were cold!! Our waitress was extremely sweet and apologetic while training another server. And we had to listen to another server rant about management not having a dishwasher scheduled and she was not doing dishes!! They failed on so many levels. read more

My husband went to the Applebee's in Leland NC to get our favorite dishes for dinner. He has gone there many times instead of doing it online but this day he was told there were no to-go orders being done. We ended up getting pizza but I thought that experience was weird. I then called and spoke to the Manager Melissa who said very rudely, that she told my husband they weren't doing any to go orders and no carside either. I asked how would anyone know this? She said the website wouldn't allow you to place the order. I then said to her she didn't need to be rude. She said she answered my question and after that she hung up on me. Well she lied because right after that I went online to see if I could place an order with carside. You know what happened I was able to place the order. The system went all the way to the end and was looking for payment when I pulled back. Needless to say we won't go back to that restaurant. I would rather go out of my way, even to Myrtle Beach, SC, before I walk back to that restaurant. I also did an online complaint with their corporate office. read more

Restaurant was "freezing" temperatures were too cold, other guests were going to their cars for beach towels to wrap around themselves. Soup came out Luke warm and had to be sent back. Server was apologetic but there is no way it should have left the kitchen. Windows needed a good cleaning inside and out! read more

They have greet food and greet service! They also have yummy dessert and Spinach & Artichoke

I can tell you two of my favorite menu items: Quesadilla Burger & Oriental chicken salad!

Absolutely the worst Applebees!!!! We always go in fingers crossed but the customer service is horrible in the bar area, we go to relax and watch sports but you are completely ignored by all bar staff. We just sat there almost 15 minutes without any acknowledgement at all. Plenty of staff walking around with 2 behind the bar. If you're a regular, family or staff is the only way to get service and one blonde bartender has the most unfriendly & sour face we have ever seen in a customer service environment (never seen her smile all the times we've been there) with Leland growing fingers crossed for a better restaurant of this type read more

I would leave zero stars if this app would let me. We arrived to this Applebees and waited for over an hour and a half for our food that never came before we decided to leave. Waitress never asked if we needed refills, overall probably one of the WORST experiences we have ever had at a restaurant. And it wasn't even busy. Will definitely NOT be back!!!!!!! read more

Two friends and myself came for lunch. The atmosphere was fine, the hostess took us to a table right away and provided menus. The bar tender came a few minutes later to get our drink order and a short while later our food order. The food was great, the service super and the bill reasonable. I short we had a fine experience and were glad we came. read more

We have a great experience at this location every time we eat here. The servers are always very friendly and we receive excellent customer service. The food always comes out quickly and it's very delicious! I love Applebee's so much, we are willing to drive 30 minutes one way just to eat here! read more

Every single time I am so impressed with Applebee's! Everytime the food is always hot and so good! Thank you for providing the best even in these uncertain times! read more

Thought we'd give the Leland Applebee's a try since it it was close by despite the negative reviews. We were greeted rather unprofessionally when we came in the door, seated and basically left to decay at our booth for over 10 minutes while over 4 employees stood around talking. Apparently no one working cared a bit about customer service that day. No one even cared to come ask us what we wanted to drink. It was around 5:30 and it was not busy at all so no real excuses to avoid providing good customer service. We just walked out and would never go to that establishment again. I'd rather give my money to someone who cares about their customers. If they can't even take time to approach a customer while they are basically socializing then there is no telling what kind of corners they are cutting elsewhere. Table was dirty as well. read more