The food was ok but my server was amazing!! I believe his name was Jerry but he was fast very nice and made sure we were taken care of from the time we arrived to the time we left. He was overall just an amazing server with very positive energy, it made the entire experience worth it. THANK YOU AGAIN! read more

I have eaten here in Independence Applebees in the past and food and service was hit and miss. My wife and I got some coupons in the mail since they remodeled it in September of 2026. Come in and see our newly renovated restaurant the brochure said. So my wife and I figured maybe Applebees got better there now. Well things didn't get any better there. In fact it got worse. After waiting 30 minutes from ordering, our food came out cold. When we told our waitress she rolled her eyes and said the food from the kitchen has been off tonight. She took the food back and brought it back within minutes warmed up in the microwave. My full rack of ribs were dry but like most guys I ate them anyway. My wife's food was also dry and she waited 20 minutes for our waitress to check back on us but she never came. My wife had to go to her at the kitchen to tell her that her chicken breast was overcooked and very dry. She said she will send out the manager to see us. After 15 minutes he still didn't come to our table. Again flagging another employee and telling them we were still waiting for the manager he showed up with his oh well story. 25 minutes later she got her meal back that was better but still not as advertised. I was 60 minutes done eating my meal and now had to wait for my wife to eat her meal. He wasn't concerned with our inconvenience at all like we did something wrong not him and his restaurant. I have been to other Applebees in my area and will NEVER GO BACK TO THE INDEPENDENCE LOCATION. read more

The food was ok. No problems with the bacon cheeseburger and fries. Service was slower than expected but sufficiently friendly. I was turned off by the wait person wearing long, painted nails. Ok, it was weird that a guy was wearing them. However, whether male or female, Health and safety regulations strongly support short, clean nails. Food‑service rules emphasize that nails must be short, clean, and easy to sanitize. Long nails -- whether natural, acrylic, or gel -- can trap bacteria and are harder to clean thoroughly. This increases the risk of cross‑contamination. The FDA Model Food Code (which states and counties base their rules on) also stresses the importance of keeping nails trimmed and clean for anyone handling food. Also, the wait guy addressed me as "hon." That was offensive. I don't know whether Applebee's adheres to the FDA Model Food Code but, if not, I prefer not to dine at this location. read more

So, now I understand why the place was nearly empty during lunch time and has low yelp ratings. My online order was ready when I arrived. It was brought to me quickly. Nothing was wrong with the service. It was fast and efficient. I had the bacon cheeseburger lunch special. How do you mess up French fries? I couldn't eat them There is a reason why I'm on Weight Watchers. It's because I love to eat. They were terrible and honestly difficult to describe. Sort of gummy, no crunch and a few minutes from being too cold to consume. The burger was over cooked but I still ate it. I had two choices when ordering, pink or no pink. I didn't want to leave it up to the discretion of the cook so I chose no pink. I usually get my burgers medium well. The burger wasn't too bad. It is sitting kinda heavy in my gut right now so time will tell how I feel this afternoon. So, lesson learned. I will go next door next time. Their burgers are the same price. read more

1 hour,it took them 1 hour to get the food and the food was so stale and overcooked .apart from that they kept talking under their breath that we shouldn't have came so late even though we came at a reasonable time that would've left us enough time to leave well before closing had the food not came so late and that its our fault she had to stay extra when it took them 1 hour to bring the food out don't come here unless you want your time wasted and night ruined. read more

Waited 20 mins just for to go boxes. The restaurant doesn't favor african american people. first & last time here. 0/10 highly do not recommend. read more

I've eaten at a lot of different Applebees that are routinely good but this one was probably the worst restaurant I've ever eaten at. ! We chose to eat at the bar due to a 30 minute wait even though the place was less than halfway full. The bartender was overloaded but did his best to get us drinks and take our order. It was 45 minutes before our food came out and my medium rare steak looked and tasted like a piece of leather. My veggies were cold as well as my partner's chicken wings. We had limited time and could not send food back. The only thing good was the margarita! Highly do not recommend! read more

Jason was awesome. I usually go to Ridge Park but they were overbooked so I went to my second choice on Rockside. Rockside needs to STOP stretching their bartenders so thin. They can't take care of a full bar ordering food and properly service tables too! read more

Great service in and out! The food was amazing tonight I had quesadillas out of this world! The bbq wings were also bomb tonight. Great manager very present and our waitress was literally the best! read more

Applebee's Grill + Bar - American Near Me - Independence, Ohio

Avoid To Go Orders at This Location Twice now, our Applebee's To Go orders have been a complete disappointment. Both times, the food was not ready anywhere near the scheduled pickup time. We sat in the car for 10-15 minutes before finally going inside to ask the manager. On our most recent visit, we learned the order hadn't even been started--15 minutes after it was supposed to be ready. Management knows they are short-staffed for To Go orders, yet nothing has been done to fix the problem. If you value your time, skip ordering To Go from this Applebee's. read more

This location rocks! A group of friends dined in for dinner before seeing a play. Every one of our meals were tasty and delicious, The onion rings were out of this world delicious. The restaurant was packed and people were smiling, so we knew they were enjoying their meals too. There was a great selection of food on the menu. Service was not up to par & the hostess crabby but, the meals were very tasty. We will dine in again at this location. read more

Its Apple bees was close to my hotel, and was there to celebrate my birthday. I was a little bummed that they couldn't get the Bills game, but thats ok. Service was excellent, enjoyed my Berry Merry Colada. read more

Applebee's Grill + Bar - American Near Me - Independence, Ohio

Service was excellent! Staff was super friendly and professional! My dinner was ready on time!! This made my day!!!

This Applebee's was the closest restaurant to my hotel. The staff was very nice, and I ordered the 6oz sirloin to go. The meal was good, not great for the money. I really wish they would serve baked potatoes as an option. read more

Applebee's Grill + Bar - 6oz Sirloin - American Near Me - Independence, Ohio

Terrible service. Walked in and nobody was standing at the door to greet & seat customers, was waiting over 20 minutes along with 3 other groups of people while other workers just looked at us and walked away. Ended up walking out and taking my business elsewhere, very disappointing. read more

Great Boneless BBQ Wings. I'm always craving the honey chicken pasta or whatever it's called. I may or may not have forgot... Anyways, the service is great and I always feel very welcomed here. Great spot to chill, eat some food and talk with family or friends. My mom always loves coming here with me too. Food is a bit pricey, but I don't really expect restaurant food to be the cheapest. I recommend coming here any day of the week. read more

I have been to many Applebee's over the years, but the bartender is what made this experience worth the 5-stars. I sat down at the bar and was quickly greeted by the bartender who appears to be well-known by a lot of the locals. She was very polite, called me dear, and was quick to fixing my drink. You could tell the locals liked her because she knew what they drank before they ever sat down and was already working on their drinks. I enjoy establishments who get to know their customers and learn their drink and order habits. The food was tasty, but the friend chicken was a bit overcooked on the exterior. You can tell their oils temperature is too high, but it cooked the chicken to a good temperature. If you like a good gravy, try their stout gravy and always ask for extra. It is that good! read more

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Got a big order and picked up thru grubhub - lemonade was good - smoothie was ok too Icy. Got salads and pastas for the whole family . My sister liked the Asian salad and my brother liked the three cheese pasta - don't eat here very often but they have happy hour on appetizers at the restaurant - one of my sister's fave dine out places. read more

Went to the Xenia Ohio location. Arrived at 6:30pm, told there was a 25 minute wait. Already waiting was the Benedict College Mens Volleyball team. Kitchen had taken their orders. The head cook/manager was the ONLY person to bring their orders out. Only after the team got their orders were the 8 patrons who were waiting to be seated were we seated. Shown our table. When the server arrived to take our drink orders no silverware was brought, nor napkins. Once our appetizer arrived we had to get our own napkins...after about 15 minutes we got our drinks. When our entrees arrived one order which had french fries was brought out to us WITHOUT the fries. The quickest item we ordered was the last to come to our table. INEXCUSABLE. When one of us talked to the Head cook/manager he acted and expressed no real apology for our long wait. We walked out after eating, and it was 8:50pm. Applebees has a REAL PROBLEM in this location. It needs to be shut down or EVERYONE in the store needs to be retrained or FIRED! read more

Food was horrible.. I got the sample platter appetizer and everything was bad and cold.. Old chips, burn boneless wins and saggy mozzarella sticks. Server very nice but food bad read more

Took 40 minutes for my mom to get just a bowl of soup. When asked about it we were told that they were defrosting or thawing it. Did you know that they freeze their food? I didn't know they freeze their food. Then when the soup finally came, the bowl was only half full. Since my mom wasn't feeling well, she ate it before we had a chance to say something to the manager, and when we did he said "well she ate it." Will never go there again. read more

I visited this Applebees twice in the last two days. First let me tell you about the staff. Two different severs both were fantastic, polite and not intrusive. Very friendly both. Now the food that was delivered super fast, floored me. I had steak the first night, cooked perfectly and tender. The garlic mashed potatoes pared exceptionally well. Second I had crispy shrimp. Great favor, I prefer no sauce. It was accompanied with good cole slaw a bunch of fries. Since I quit adding salt at the table I get a good taste of the food. This Applebees is well worth the visit. They also have a really nice bar area and tv's mounted everywhere. Check this Applebees out I don't think you'll be disappointed. The prices are average restaurant prices. I paid 40 bucks both evenings. read more

I ordered lunch to go and after paying for it was told they had no silverware!! I was working on the road and had no silverware the answer was yea we don't have any . And when I asked how I was supposed to eat it I was told " I don't know" . Well I didn't know either!!! They didn't even care! read more

Well the server seemed off from the very beginning. We couldn't figure it out. But eventually it showed its ugly head in an ugly way. We heard a plate fall and hit the ground. In the kitchen. And then some commotion. Then a minute later we heard another plate and silverware hit the ground and shatter. Then an even bigger commotion. A fight had broken out in the kitchen and then spilled out into the dining area. It appears that several mistakes at this restaurant had happened. I'll break them down. In hopes that this restaurant learns its lesson. Problem one. Don't hire family members. Problem two. Don't hire people in relationships Problem three. Don't let all three of these people work together. So here is what happened. In quick terms. Girl finds out boyfriend is cheating. Throws plate number one. Brother gets involved and punches boyfriend and gf throws second plate. Kitchen staff intervenes and kicks both out. Police are called. Guess I got lunch and a movie. Oh btw. The food was mediocre. I received my food before the commotion. read more

Waited over 10 minutes for a shot and a margarita... Service sucked and was slow and was not attentive at all. read more

As good as it gets for an Applebees. I've been here twice and have gotten good service from Courtney at the bar both times. Very clean and enjoyable experience. read more

This was Monday for lunch. They offer a lunch combo of 2 items for a 3 tier price. Pick an item from the classic (cheaper) column and/ or signature (pricier) column. Either way you combine it, the combo comes out to ~ $7-10 per person. I had French onion soup with oriental chicken salad (8/10 taste). My wife had tomato soup with shrimp salad. Throw in an iced tea and a lemonade, the lunch bill came to $26 for two people. Dining room was well kept and mostly empty at 1:30 pm. Only negative is the bathroom floor is really slippery from condensation and tile pattern. If you have a walking disability be careful. Waitress was friendly and attentive. A separate, unkept looking woman brought the bill and slammed down the bill "Here's your check" and walked away. No hello, no good afternoon, no thank you. Hence 4 of 5 stars. read more

This place is horrible. The only thing worse than the service is the food. Ordered a bacon cheeseburger rare. They said they won't cook it rare. Best they could do was pink inside. It came burned to a crisp. In case my review is in question check out how many one star reviews they have. I wanted to say a few additional things but I know my review would be deleted. read more

Walked in prior to 90 minutes before closing time (4 people), there was no one ahead of us, and 75% of the restaurant was empty (and it appeared few of the empty tables were cleared/cleaned up). A lady came up and asked how many of us were in our party and reached for menus, then she turned back around and told us with their waiting list we'd not be able to eat there with the number of people that were already ahead of us. NO ONE WAS IN LINE, NO ONE WAS WAITING IN THE LOBBY AND 75% OF THE TABLES & BOOTHS WERE EMPTY. It seemed quite obvious to us that some employees were looking to close up early and leave. Not sure if there was even a manager on duty. We simply walked out kind of shocked at how ridiculous the excuse was. I'd never trust the food in such a poorly run, dirty restaurant. Best advice... STAY AWAY. read more

Every time I order from this Applebees it takes over an hour to prepare my order. Horrible service

Highly disappointed. Walked in at 6:20 was told there was a 20min wait . Came at 645 jus to be safe .. server served the kids their food and brought out our drinks way after . Time passed and 8:25 came still no food for us adults . Im literally sitting here typing this review still waiting on our food . Got so bad i told them bring the food in a togo box. Manager offered deserts for the kids and to compliment our meal. We just wanted to grab food and watch the all star game at home. Get it together applebees read more

Awesome, good food here. Don't say this often about Applebee's. Had the bourbon chicken and shrimp and it was to die for. Just delicious. Our waiter Shanel was excellent. She took very good care of me and I couldn't complain at all. I will definitely come back here again..... A++ in my book read more

Applebee's Grill + Bar - American Near Me - Independence, Ohio

Visited Apple-bee's - Rockside Rd. (9763) Tuesday April 23, 2019 This is the second time in two weeks the first time we had trouble getting a server to get order for drinks then15 minutes to get drinks and then over 25 minutes to get food we oredered drinks and food at same time. Tuesday we had to wait for hostess for over 5 minutes to be seated drinks came fine had trouble with food order first initially said that we couldn't sub grilled vegetables for rice my daughter cannot have rice and have done this at other Apple-bees Second my wife and i substituted Grilled vegetables and roasted red potatoes for fries and coleslaw we got fries and coleslaw had to remind waitress she apologized and ordered correct sides. we had rib-lets and the sauce was very strong with vinegar taste my wife complained to manager and his reply was that every one was quitting on him he is new also the thing is that we had spent day at Cleveland clinic and was hoping to get a decent meal. If we had guessed this we would have eaten there for less money and food was better and less money. read more

Excellent choice! Well-managed facility with tasty food, solid service, and pleasant atmosphere.

will never order from this place again. can you ever make an order correctly? you charge people for stuff but don't include it? my dear gosh!!!!! will never eat here again!!!! read more

Ordered wings on wing day. Got both boneless and regular. Both were excellent. Meaty, hot and fast. I don't think I ever had your wings before so this was a good time to try them. I will definitely order them again. BBQ bone in were my favorite followed by no sauce boneless. Enjoyed them outside on our patio. Nice not to cook and enjoy such meaty and delicious wings. Be back soon. read more

Told my waiter to keep the sangrias coming and that he did! They were made perfectly and before I was empty there was another on its way. Didn't really order food this was an emotional day hence the flow of drinks. I will also add he made sure I wasn't driving before hand. read more

Alright the tea is we came in at 11 with a group of 20 and they were so accommodating and nice to all of us! Talia and Chris were EXCELLENT! The food was fresh (I got the sampler with the breadsticks, salad, and quesadillas)! Mango frozen lemonade was tasty as well. Great staff that accommodated us in a short time read more

Good food, fast attentive service and reasonable price. Had the chicken and shrimp with broccoli instead of potatoes, well cooked and tasty. Thanks! read more

Covid is not an excuse!! It was empty and we waited to get someone to greet us!! I counted 4 employees that all saw us at the door along with another 2 guests and it still didn't motivate them!! We walked out and went to Red Robin! read more