Surprisingly great...I don't typically have high expectations for franchise restaurants but The Rail in Strongsville surprised me. We went for a birthday celebration and the menu wasn't too big, they had a decent amount of appetizers , salads, entrees including pasta, and plenty of burgers and chicken sandwiches. I went with the fish taco, minus the cilantro, and I couldn't believe how fresh they were, great portion size and cooked perfectly. The sweet potato fries were amazing, simple and golden with a tangy sauce on the side. Make a reservation today. read more

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Quick review this time as I only had an appetizer. Nice decor inside. Long bar with ample seating. I liked the look of the place. Had the tots appetizer and that was very good. Looked to be a good selection of cocktails and beers. My bartender was fun and talkative, maybe a little too much to be honest as I was getting some things done for work. I will be back to have a true meal. read more

We have been meaning to try this spot out for awhile. We were greeted with a smile. We sat indoors as it was very hot that day. They do have outdoor seating. The food was not a hit for us, fries served to us not hot or fresh. The Smashburger's needed some love too. The buns were not toasted. The burger itself not flavorful. Glad we tried it. It's off my list. read more

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I generally visit this place once every couple of months. We always sit at the bar for lunch usually to watch a football or a basketball game. the service is not good at all. It's tough to get anyone's attention. I don't know where everybody disappears to but they really need to improve their greet time, menu drop, order time, quality check, and check drop time. There's one girl in particular who has long, dark hair she's a mom and she's the best that this place has in terms of bartenders. However, I would still go because it's a great location it's clean. It's kind of unique. read more

The Rail - Burgers Near Me - Strongsville, Ohio

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An intriguing 2nd visit to a local hot spot. The burgers here are great. Flavkrs are top notch. And the previous time the food was excellent. We went on off hours because thats when we're hungry, and we find we usually get immaculate service. This is wrong. While the place was mostly clean, and the atmosphere very fun, the wait staff is borderline rude and never want to help. We were one of two couples in the place and in an hour we got one refill and were unable to get dessert because we were too irritated to wait even longer. Two times the service has been awful. Not sure I will bother a 3rd time. read more

The Rail - Smashburger - Burgers Near Me - Strongsville, Ohio

don't recommend, $100 dinner for two and it was so mediocre. I got the steak salad and I swear the cabbage and carrots came out of a plastic package from the grocery store. It was $25 and so lame. I wish I would have bought $100 worth of groceries or literally anything else besides eating here. Their pickle chips were bad too, and the menu said they were great. Lol. OK. Service was fine. I would not come back because of food quality. read more

We had been given a gift card to The Rail, as there was a location near us in Akron. We decided to finally get around to use the gift card, because you know they just sit in those drawers forever, and discovered that the Akron location had closed. We didn't want to lose our money, so we made the trip to Strongsville so that we could use up our card. This location is in a strip mall near a large shopping mall. Plenty of parking, and the restaurant had lots of great seating options. The wait staff was very friendly, and attentive. We both got the smash burger special and it was delicious! Definitely recommend! read more

Food - All dishes were on point! First time there and looking forward to going back to try the other dishes. The Burgers all looked amazing. Service - Attentive and Respectful Ambiance - I love a restaurant with good ambience lighting and that's what this place had. The music was on point and not obnoxious. Great bar area too! read more

The Rail - BBQ Chicken Salad - Amazing - Burgers Near Me - Strongsville, Ohio

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We were craving burgers and decided to try The Rail in Strongsville. Everything was absolutely delicious--the burgers were juicy, the app was great, and the beers hit the spot. Just a heads-up: it's definitely on the pricier side. Our meal for two, including an appetizer, two beers, and two burgers, came to about $100 with tip. Great food, but something to keep in mind! read more

Super yummy shrimp with spicey sweet sauce, and the best tasting burger around. We always know the food is going to be delicious and the wait staff is so fun. I haven't tasted a beef flavor this good in any restaurants in Cleveland. The fried pickles and pretzel with honey mustard are super yummy. read more

The Rail - Sweet spicey shrimp - Burgers Near Me - Strongsville, Ohio

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The food is amazing, i always LOVE to go here, great food, would DEFINITELY recommend.

This restaurant should be 5 stars, but every time we come, something goes wrong. Service was not great taking over 20 minutes to get a few waters and fountain drinks. Patio had a good ambiance with it being covered, but could still feel the breeze. Food was good and came out quickly. The skinny fries now have some sort of seasoning on them and I wasn't a fan of that read more

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Excellent food! Loved the ambiance, it was drizzling and cool so they opened the "garage doors", just so cool! We were seated super quick, make sure you call ahead and just add your name to the list, not a reservation, but you'll get seated before those who don't call in! Our waiter was training and he did excellent! Our food came timely and accurate and oh so yummy! Never felt rushed and enjoyed our time!!!! Will be back! Their milkshakes were to die for!!! read more

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Unfortunately, this was not it for us. We assumed it was more of an upscale dinner kind of restaurant. It was more on par with Olive Garden or Applebees. The food was boring and lack luster. My Caesar salad had bag croutons and enough dressing for 6 salads. Burgers were meh. Appetizers were ok. Restaurant was sticky and unkept looking. Overall it was a bummer. We had high hopes! read more

The service left a lot to be desired, but the food was excellent!! You shouldn't have to constantly be searching for your server. The burgers are wonderful and they have some amazing new entrees. Of course the atmosphere in this place is unique with hand hewn beams hanging everywhere. Very cool place to eat. read more

The tacos were good and plenty! Good flavor.... I love my food real hot - they were not but the flavor made up for it. read more

The Rail - Shrimp tacos - Burgers Near Me - Strongsville, Ohio

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Understaffed. Many people waiting on a weekday around 2p. Many other choices nearby. Too bad.

Pretty good burger. Service was fantastic. Just wish the fries were a tad better but everything was great

Yuck The bacon on my burger was burned to a crisp and didn't balance out the excessive amount of jam on the burger. My wife's fried chicken was burned dark brown. The cocktails were watered down and close to tasteless. The fries were edible. No one asked us how our meal was. read more

Went to The Rail for the first time Sunday afternoon. The restaurant itself was very clean. The staff was amazing too. The food... best crispy chicken sandwich I've ever had. Food was unbelievable. Can't wait to come back. read more

What's great about the Rail is that the food is always constantly delicious. Great appetizers, great flat bread pizzas, great burgers. Onion rings are amazing here. My wife always gets the Blue Bessie burger, she loves it, on a side note, if you're looking to save calories, ask them to make it protein style, they will bring it lettuce wrapped instead of a bun. Im a little disappointed that they took away my favorite burger, crouching tiger hidden bacon. Other burgers don't hit the spot like this one did. Our service has always been great. Waitress is always on top of her stuff, very attentive and works quick. This is great place to bring your whole family. Great atmosphere, great food, great times. read more

Second time here. More than likely will not return. Macy was not welcoming, very snappy, not patient, and just not worth it. I returned on good faith in giving service another chance but after today. I will never return. I'll definitely find another restaurant to support. Do better with treating everyone the same, give the service you would want. read more

Not planning to go back due to restaurant service being short staffed and taste of food wasn't worth price. Also there was no way to differentiate between regular milkshakes and white Russian milkshake... I think ours was missing alcohol. We like sitting in booth and watching ballgame. read more

If your in Strongsville and looking for a bar/restaurant, you need to try this place. We stopped through at the right time on a busy Saturday evening. We got seated right away and our food came out in a very timely manner. My wife had a salad that she truly enjoyed. I had a build your own burger and it was cooked to my liking and very tasty! The beer selection is on point and the atmosphere is great! I highly recommend stopping in. read more

The Rail - Draft beer menu - Burgers Near Me - Strongsville, Ohio

Our server (Michael) totally saved our experience. We chose this restaurant for a family lunch, a rare thing we get to do all together. We had a nice table by the window. The decor is cool. Lots of wood and nice lighting throughout the restaurant. Ordering: no issues at all, Michael was great with a couple of allergy issues. Bar: (seriously, skip spending your money on a cocktail) We each ordered a Tanqueray martini. Welp, they were out of Tanqueray. The other options were kinda gross. The annoying thing was that we weren't offered a discount or anything on the gin we had to choose. MOST annoying was thaT the glasses were really chintzy amounts. They barely reached half of the glass. Food: really delish! They have *good* gluten free buns which was a huge plus for me. Our table ordered lamb burgers and a couple of other varieties and everyone was quite happy. There were take away boxes all around. I forgot, We also ordered apps. The buffalo chicken dip was tasty and there was enough to share. The red pepper hummus was huge and it was good also. No dessert. The price was pretty reasonable, our server was awesome and the food was good. Skip the annoying cocktail ordeal and I would go back. read more

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We've been going to the rail for years now, like when there was one in great northern. Once this one opened up closer to us we were regulars. They used to have Long Island iced teas for $3! But fast forward to 2022 things change. But The burgers always have been and always will be good with their all Ohio beef recipe. They also have awesome sides! I love their sweet potato fries with the chipotle Mayo and their tater tots. We've tried almost all their apps and they are good!! Last time we went the service wasn't great, our server was very apologetic, but it took a long time to get a Diet Coke. Regardless the food was good! Everything changes over time so I understand why this place isn't what it used to be, but if you're looking for a good burger check this place out! read more

The Rail - Pretzel bites! - Burgers Near Me - Strongsville, Ohio

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Service was good and attentive, and the food was quite good. An easy choice for a good meal if you're in the neighborhood!

This review is for the Dublin Location The husband and I decided to give this place a try, from the outside it looked pretty swanky and fun. When we walked through the doors the décor suggested I was correct. Nothing kills a vibe faster that an unwarranted grumpy host. The young man who walked to the host stand waited for me to say hello to him then when I asked him how he was doing he replied with "I'm really tired, I've been her since 10:30am"...... it was 1pm. It was such an awkward exchange. He sat us in a booth, I shook it off and was getting excited again to try this place. The decor was so cool and the concept of locally sourced was very inviting. I have to say, and I mean this in the nicest way possible, I was very disappointed. The Bloody Mary was average. The fried pickles were pretty good, I did like the jalapeño ranch. But the protein bowl left something to be desired. The chicken was dry and over cooked, the marinated tomatoes and onions had a weird aftertaste and the corn and black bean salsa was pretty bland. The Brussel sprouts were pretty good and i enjoyed the balsamic vinaigrette it came with. The husband got the 7th heaven burger, I can not review the taste since I didn't try it. However I did see it and it just looked sad. A sad piece of bacon placed on a hamburger patty that was absolutely drenched in truffle butter. I could see from across the table the absurd amount of butter it was sitting in. It did not look appetizing in the least. For the price I would have expected much more from a place like this. I'm not writing this place off yet and will be back to give it another try in the hopes that my first experience was just a one off situation. read more

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We went to The Rail this week with 7 in our party; they were able to seat us immediately. It was a Monday night around dinner time. The Rail is a very clean, inviting establishment. They have a large bar area, but it is more of a "restaurant" feel, which was good. The server was very attentive and very nice. We started with appetizers: the buffalo chicken dip, which was good, but not completely hot, and the pretzel bites, which were awesome - we actually ordered a second helping. I ordered a hot chicken sandwich that was excellent. If you order fries, you get a choice of style. The skinny fries are the way to go. Other people in our party had burgers and everyone was satisfied. The kids had mini corn dogs and enjoyed them. At the end of the meal, three of us ordered Nutella shakes - these are a must if you are a Nutella fan. Overall, I'd give this visit not quite a 5, but probably a 4 1/2. The location is great, right by the mall, so it's an ideal place to grab a bite while Christmas shopping over the next week or two. The Rail is a quality restaurant and we will be back. read more

Overall experience at this establishment was very good!! I ordered a salad ( that I sadly forgot to get a picture of) and an apprised of Mac n cheese bites and both were great and fairly priced in my opinion . The waiters were quick with getting our orders and refills for drinks. The location is good and close to a lot of stores and entertainment in strongsville. One thing I liked a lot was that their appetizer plates are all like tiny little serving plate from different vintage dining sets. It was just a fun quirk I noticed and appreciated!!! read more

We come to Strongsville often to get out of the downtown area and go to the mall for a movie and shopping. It was 11am and some of us wanted breakfast and others wanted a burger so we decided to try this place near the mall. We are VERY GLAD we did! Two of us fully enjoyed the brunch menu and the other loved her burger! The wait staff was very nice and helpful and recommended the mimosa flight. I decided to try it and was really impressed and happy with it!! The food was flavorful, hot, served quickly and all of us were very happy! We will definitely return soon! read more

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We decided to go to The Rail for dinner. My husband had the Naked Burger, they give you two embellishments. He ordered pull pork and bacon. The burger and the fries were too salty. I ordered the Chicken sandwich. We wanted to sub the fries for veggies and we would have paid a little bit more, but the waitress said that we would need to purchase sides at the regular price. The prices were average, we paid $23.76 for both, no drinks. In the past husband has had their Reuben Sandwich and it was pretty good. I do see families with children. The Rail is right in between The Vitamin Shop and Core Life. The atmosphere is ok, I enjoyed the music. It's a nice place and service was ok, but I would like if they offered healthy substitutions for the fries (ex. Cup of fruit, vegetables or small side salad). I completely understand adding a little more for the substitution, not the entire cost of the side. Glad that they used local beef. read more

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The burgers are always amazing here. This last time I got a chicken sandwich and it was even better. The location and the seating are good, the biggest issue is exiting the parking lot, that can be a pain. Service was top notch, you get your food fast and always Cooked perfectly. The French fries are those thin small ones...love those! read more

First time here. Seating took only 20 min on a Tuesday at 7pm. They sent me a text so we could shop next door while waiting. We ordered Diet Coke and water to start we had the chicken/bacon nachos. 10/10 they are probably one of the best we've ever had. The chicken was perfectly seasoned and cooked. The cheese a perfect amount with exceptional flavor. We got the sour cream tomatoes and jalapeños on the side since my hubby isn't a fan. I added them on mine only. The heat was perfect. They were finely chopped. We should have stopped there but we ordered a CROUCHING BURGER, HIDDEN BACON OMG so good but we were so full. Took half home. We will be back. Server was Nora she didn't let our drinks get empty and was outstanding. read more

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Today is National Cheeseburger Day and they are having $5 Burgers!! Supposedly ANY burger for $5. So I stopped in. I was alone, but I also came during Happy Hour so I ordered an appetizer and an ice tea! The tea was delicious, fresh brewed ice tea. My pickle chips were yummy - they weren't breaded, or if they were, very very lightly. Seasoned and fried and oh so good. I ordered the BeefClaw Burger - it has lump crab meat on it and a house made crab spread. I usually go for a plain type burger, but was feeling adventurous!! Let me tell you, I am SO glad I tried it!! It was delicious and done exactly how I asked it to be!! AND, true to their advertisement, it was $5!! It's a $18.50 burger normally!! All in all, dinner was delicious and I will definitely come back!! read more

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The food was outstanding! The service was exceptional ! The prices very well priced! Greeted with a cheerful attitude! The restaurant was nice and cool inside. We opted to sit outside since the weather was perfect for Ohio! The seating is spaced well with nice sun shade umbrellas. The service was exceptional! Great server and the food was served hot and pretty much point on! - (sent the onion rings back for a bit more crispness). The sauces were delicious! Nachos (i opted for the servers recommendation of the pulled pork - and he nailed it! The dish was hot and plentiful! They did not disappoint! The burger was amazing as well - cooked a bit less than we ordered but still delicious ! $$ pricing was good - with the taste, service and of course my company it was worth it even more! They have a few locations in Ohio - So if you are in the Cleveland area it won't disappoint. Close to the airport (just south)! I would say a must try !!! read more

The Rail - Burgers Near Me - Strongsville, Ohio

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Came for brunch, first time for brunch. I ordered the biscuits gravy with eggs. Wouldn't recommend, not sure where the sausage was, taste was blah, eggs were made as expected but no whites, very little gravy. Mimosa on point can't go wrong with that read more

Food was amazing as always. Waitress was awesome very knowledgeable and helpful. Ambience was very good. Very clean. Music wasn't super loud like most places where you can't hear people talking over it have eaten here a few times have yet to had a bad experience. read more

Great food! Great customer service. I ordered a bacon cheeseburger! Great flavor , size and cooked to perfection. My son had the chicken sandwich which said was excellent! read more

The Rail - Chicken sandwich. - Burgers Near Me - Strongsville, Ohio

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The kitchen is clearly understaffed. Our waiter and his trainee were fine and appeared to handle everything professionally. However, when the food arrived for a table of six, everything was cold; burgers, fries, etc. Management needs to get it together or the good waitstaff will leave. read more