The staff at Applebee's Herkimer are always super professional and accommodating. Megan and Chelsey are great at the bar. The French onion soup is really good. The steaks are good and reasonable priced. It is consistent and clean. Burgers are great. read more

Have come here multiple times while visiting my Grandma and have had a nice experience each time. It's an accessible space (easy to navigate with a walker) and I appreciate that it's not too loud. Food and service have been consistently good and it keeps us coming back! read more

We came for the unlimited fries deal and we got unlimited fries. We didn't even have to ask for more, they just kept coming, it was glorious. The waitress, Rachel, was speedy and very polite. She made sure we were taken care of at all times. The blue moon beer cheese that came with the pretzels was delicious and the pecan blonde was a great way to finish off the meal. read more

Good Service with Racheal, she was very kind and my lime chicken was very good, and waited not very long

I fully understand that this is a chain and we we're certainly not looking for five star cuisine, but heck this was beyond awful. Rude and I mean rude wait staff, rare burger, and an up charge of .69 cents for bbq sauce that came with the meal but we had to ask for it because it was forgotten. Definitely a location we won't be back to. Also we were told that there was a wing special with the burger, $1 for 12 and got charged $5. And no we didn't speak to management since they couldn't even bother to come over and speak to us about our burger ‍ read more

Had dinner tonight at Applebee's in Herkimer, NY. I ordered the grilled chicken, garlic mashed potatoes and broccoli. Broccoli was overcooked and mushy. Mashed potatoes had several chunks of potato not mashed. Chicken was a frozen, pressed chicken filet, like eating boiled plastic. I asked for some butter and when I got it, it looked like someone else had already been using that container of butter. While the service was good and our server was pleasant, my dinner was anything but good. Sorry, I can't recommend this item no matter how I look at it. Get some decent chicken filets, mash the potatoes properly and don't cook the broccoli to death. read more

Solid food and solid service. Have had several issues that have been followed up on by the management in timely fashion, but have still had issues. read more

My son and I visited Applebee's tonight and were pleasantly surprised by our experience! We had a great server names Bill, and a perfect meal. We've been to this location before, and this was by far our best experience, and our first time with Bill; we hope to have Bill as our server again! read more

Applebee's Grill + Bar - Spinach and Artichoke - American Near Me - Herkimer, New York

Server was slow. Only came back once before the bill came. And the server felt the need to add to the already 20% tip. She may of thought that she could get away with it because of our age or something which is even worse. So I will be contacting the card company and I hope the restaurant makes it clear that steal isn't allowed. read more

I'm usually pretty happy with the curbside to go but today was just not it. We got drinks with no straws and no utensils, but the thing that made me mad was how i ordered an extra side of sauce for $2.99 for my 3 cheese chicken penne, and i did not get my sauce. I thought maybe I forgot to select that in my order but i checked the receipt and i was charged for the extra side of sauce. Now i have a dry breadstick with no extra sauce and dry pasta because they don't put enough sauce on the pasta. I'm extremely disappointed. read more

Applebee's Grill + Bar - My receipt that shows i was charged $2.99 next to my dry pasta - American Near Me - Herkimer, New York

1 star for service; 1 star for speed; 1 star for convenience. It's Applebee's. I'm not expecting a melt-in-your mouth steak served on a 500-degree plate. What I am expecting is not for the waitress to offer me A1 out of an expectation that the steak won't taste good (although it was a bit too salty for my taste). At least the steak was cooked to temperature, albeit a bit chewy. The pasta could have done without the artichokes and mushrooms, and perhaps a bit more flavor (read: salt) could have been added. The salad was the highlight of the Take Two. The berries were fresh and the chicken was the perfect protein for this otherwise typical spinach salad. We did have a sweet waitress who was speedy in getting our orders in, bringing them out 10 minutes later, and closing our check as soon as we finished eating. The best thing about this Applebee's? It's right off 90W, so if you're heading towards Syracuse or Buffalo, it's a good resting point. Just be careful of roadblocks they have under the bridge on summer Fridays. read more

Applebee's Grill + Bar - Take Two: 4 oz blackened sirloin and seasonal berry salad - American Near Me - Herkimer, New York

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We stopped here for a quick lunch on the way out from MA. When they brought the silverware out it had left over crusty food on it. The server was nice and brought us a different set. I got a buffalo salad. The description said it was chicken topped with the buffalo sauce. It was more like the person who made it dumped the container all over it. The person I was with, their food was just what was ordered. All together it wasn't an amazing experience, but I might give them another chance. read more

Came in tonight after several hours of driving from vacation. The service was great and friendly, the food came out quickly and was delicious! Husband ordered his favorite- Fiesta Lime Chicken and I ordered a new one- Cedar Lemon Chicken. It was good! There were a lot of surprising flavors involved and they really came together well. The piece of chicken was thick and tender, no fatty/gritty pieces like I usually find in thicker cuts. I wish there were more options for vegetarians/vegans, but that's a corporate issue, not the individual location's, so I won't fault them for that. After the initial post-dinner checkup, it was awhile until we saw the waitress again. We could've used refills but it wasn't an emergency and she was super nice throughout our entire visit, so it's no big deal. This is a nice location right off the thruway. I'm happy we stopped in! read more

This place is a hit or miss kind of place. Sometimes it's good and others it's like what's wrong the cooks. The interesting thing is that, even though is a chain, the food tends to taste differently depending on where you go. Their menus offer deals such as 2 for $20 or 2 for $25. Which is cheaper if you are only going to eat and drink tab water. But once you add drinks the bill sky rockets! Their tropical margaritas are completely water down with tons of ice and sugar. Their kids drinks are super expensive and extremely sweet like their lemonades. Ah well! It's a good place for when there is nothing else around and don't feel like traveling far away! read more

Pretty sure everything is just frozen also one time they messed my car side order up so I called and the manager accused me of lying

Took over a half an hour just to get drinks. (It was not even remotely busy.) Waited almost an hour to get food. Waitresses stood around talking to eachother and screwing around. Our waitress asked 3 times if we needed a box after telling her yes each time. Which took another ten minutes. At this point there were eight tables with people at them amd 4 or 5 wait staff members. Ended up paying the bill on the kiosk amd leaving the food at the table. Absolutley terrible, inexcusable service. Left pissed and will not be back. read more

Onion rings were over done. But riblets were great bbq sauce is just right. Fries had enough to seasoning, even though I didn't want to eat them I did. Hello Applebee's again. read more

The night before good Friday my husband and I wanted to have a drink and dinner. As busy as the restaurant and bar was there was only 1 bartender! She had our back to us the whole time. When she finally acknowledged us to take our drink order and give us menus it was as though we were a nuisance to her. Once served she turned her back to us again, never to return to take our order. Every waitress and customer with a quick pick ticket are the only people who gained her attention. After 30 mins of being ignored we left. The disgusting night manager on duty is never to be seen unless the two blonde bartenders are working. read more

Happy hour is nice. $2 brews and half price appetizers are swell.

Went there for a disappointing lunch. I'm giving it 2 stars for the great waitress we had. Great personality and a great server. The food really wasn't good. The only salad dressing they have is ranch, honey mustard, oil and vinegar, Caesar, Italian and balsamic vinegar. No Russian, French, vadalia onion or anything else. You would think they would have a bottle or 2 on hand. We ordered chicken fingers. They were overlooked. Hard and dry. The Cole slaw tasted old as the cabbage was wilted and limp. The French fries could have been done a little more. The soda was good though. read more

Service was good. Food was terrible. Not sure what I was expecting. Actually, I do know what I was expecting because the menu is full of pictures of delicious looking food. They should really get rid of these pictures. So disappointing. Oh and they have tablets at the table with games. My six year old grabbed it immediately, as kids do. Then they tried to charge us because he used it. Give me a break. read more

Food is outstanding! Apple bees was my first restaurant I went here at herkimer when I moved in. The deals are amazing and I got 2 dishes for me and my boyfriend. My boyfriend got the cedar grilled lemon chicken and I got the shrimp and fries. Our meals also included boneless wings all for just 20 dollars! I'm a broke college student and let me tell you this. If you want to get your Ass out of the house but don't want to go all out for dinner but also want it to be a little classy and go out to eat a restaurant, go to apple bees!! I love the deals and I love bragging about it haha read more

Very good food. Great for a casual lunch or dinner. The waitress was nice and prompt. I had the new all day brunch Burger. It was excellent though the one draw back is that if the egg is not cooked long enough when you bite in it gets a little messy. read more

I recommend going to Applebee's in Herkimer, its very good. Me and my friends like the food a lot. Food: I eat the buffalo chicken, it's really good and spicy. I like the salad too because its really big. Dink: drink the flavored lemonaid I really recommend the fried shrimp because it is really big. La recomiendo ir a Applebees esta en Herkimer. Es muy bueno. Mis amigos y yo nos gusta la comide. Comer: comen pollo "buffalo" es muy bueno y paciente. Me gusta le en salada también porque es muy grande. Beber: beban limonadas de sabores Les recomiendo: probar camarones fritos son muy grande. read more

worst experience ever!! ordered all i can eat shrimp! yummy right??! well first order is 10 shrimp med size if that! ordered seconds right then and there! after waiting 10 minutes out comes 6 shrimp punk manager brandon says thats policy on second order 6 little shrimp i said then order me a few and have them ready i said im not waiting 10 minutes each time for 6 shrimp he gave me an attitudea d was busy flirting with a blonde waitress and walked away....so again the being me out 6 after 10 mins i call brandon over again...i make sure you get some....wait wait wait wait no shrimp what a bunch of crap and a manager that walks away from you spouting that policy.... and the waitress chelsea said we dont want tou taking it home in boxes ....i replied im hungry i will eat them if i wver get them do not ever go to applebees again and just for a comparison red lobster has all you can eat shrimp once a year and they bring them as fast as tou eat them great place i ate 120 shrimp there i barely got 30 at applebees for 14.99 ripoff and a disaster do not go to applebees herkimer ever and stay away from " i just wanna get with my waitresses manager brandon"....TALKED TO MGR VERY NICE APOLOGETIC OFFERS ME GIFT CERTIFICATES TO TRY AGAIN I WILL REVIEW WHEN I GO BACK read more

I ordered the carside to go last night for dinner for my family and after we ate lour meals we all ended up getting food poisoning from your restaurant. I ended up in the ER as a result. Not sure what's going on with you guys but you need to step up your game read more

i went a few days ago with friends and the environment was cozy but the service and food was sub par. our waitress didn't stop to ask if everything was okay once. also, their alfredo didn't have any sauce and when we asked for extra, they served it cold:( read more

My husband and two kids ate here after a trip to Howe Caverns. My son's hotdog came out a good 20 minutes before our food. Then my food came while my husband and daughter just sat there. By the time they received their food we were done with ours. read more

Very disappointed! Waited for about an hour for a fajita roll up and a philly brew. The fajita wrap that had a few minced pieces of chicken, a small amount of cheese, no pico de gallo, however, contained about a head of lettuce. Asked for some extra sauce that I never received. The philly brews bun was so soggy it couldn't even be picked up. When asked why the order took so long we were told it was because of the garlic fries we ordered. Guess if you expect a decent meal in under an hour....don't order garlic fries. We didn't know they were so difficult to make! read more