This restaurant needs attention from corporate. Horrible management. Maybe staff needs more adequate training to know the menu and how to serve customers. Also staff needs to be educated on appropriate fingernail length. Not impressed will not be back. read more

Second time I've gone here, first thing the Hostess tells us is there is a 20 minute Waite due to being short staffed? Lousy management, they should just close this location! read more

Food is good. Chicken wonton tacos are my favorite!But the service is terrible. They are so slow and none of the servers know the menu. Anytime you ask for something "extra" most of the servers seemed annoyed. Would definitely be 4 stars if they improved their service and food out to table time. Last month me and my friend came and she waited 1 hour for her steak, even with us asking once about where it was at, and by then I was already finished with my food. read more

They had Karaoke night. It was too loud and obnoxious. If they have it again, just leave .

Went for the Riblet special. Believe me, not so special. Just was not very good. Stringy and tasteless. The table based POS system was dead, so has to wait for check. Waitress was pretty good, attentive and courteous, but did not make up for food. read more

Not so good ! Fries were Salty! Chicken had no taste . Shrimp was not great. Know what not to order if ever return

Applebee's, the apex of the lower end chain restaurants. Typical sports bar with a variety of decent food. Staff is friendly and attentive and it is a clean place. This location is smack dab in the middle of happening area of Bethlehem, which consists of 2 large plazas. Applebee's is to chain restaurants like what MTV is to legitimate award shows. It's the lower end of the chain, but still edible. This location is pretty good though, the food is fresh and comes quickly. Local Guy tip- order the 2 for $20.00 read more

We've been here a few times. The food is fine and so is the service. It's always cold as a meat locker in the place. Don't get why. Hey management! What's up with the thermostat. Newsflash: They ARE adjustable! This is too short of a blurb for Yelp's taste, so ill close as follows: Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! Too cold!!!!! read more

This is place is a disaster. Came to lunch with friends and we waited 20 minutes for our drinks, and the server gave us an attitude for asking. The manager looked like a deer in headlights not helping out with any of the issues surrounding him. Will not be dining back here again. Undoubtedly the worst experience!! read more

We had to wait ten minutes for our party of two to be seated. There were only 3 tables with guests! We watched multiple servers playing on their phones without even acknowledging we were there. Took another 20 minutes for someone to come around to take our order. Once the food came... there was a hair in my food. The manager saw me pick it out of my bourbon street chicken and shrimp so she offered to remake it. She came back 3 minutes later with the exact same food on a new plate! We also ordered ribs that were TERRIBLE. I expected to at least have the chicken discounted for the hair, but we were charged full price for everything we didn't get to eat. I left hungry and pissed. I will never go there again. The food and service were both SHIT. read more

Don't do it. Save your money and time! I was served raw boneless wings. It took about 30-40 minutes to get our food. Not to mention, all we ordered was appetizers. They are slow to seat you, take your order, and the food is decent. We literally heard one of the waitress say "I'm not seating them" while looking at the people at the door waiting. Those people eventually left because they stood there forever waiting. They just need to close down! read more

It wasn't terrible, but it wasn't great either. I got a bacon cheeseburger, asked for Swiss cheese and no lettuce/onion/tomato, and when the burger came, it had no cheese and all the vegetables, plus it was pretty well-done. The service in general was on the slow side. read more

WORST SERVICE EVER!!! Waiting for 30 min. The manager give us a apologized and said is because the food is fresh. WAS cold . Go to other restaurant. Y si eres Hispano... no te pares ahí... read more

I used the new online ordering with curbside to-go and it was great. Everything was warm and prepared just as ordered, and I even had an item I forgot but a quick phone call after the order was placed and everything was added. If you're ever in need of a quick but good meal and don't have time to sit down I would definitely recommend this. Same delicious Applebee's food but at your convenience and setting of choice. Great job! I will definitely being using this option again! Edit: just to give a timeframe I ordered my dinners at 6:35 on a Saturday night and it gave a pickup time of 6:55, the food was at my car a few minutes early. Service with a smile to boot. read more

I gave one star, zero is not an option. Looks like they have a string of one stars going. If you enjoy terrible food and terrible service then this place won't disappoint. Workers are social misfit. Waitress half hid behind the wall staring at me while I looked for napkins and silverware. This place is lost in space. read more

Manager was rude and mean to the hostess whos first day was today. I get it theres a lot of people in your restraunt but you cant be considerate to it being pouring rain outside and people being mad. I came into the restraunt and made the waiting list. But instead of me being say they skipped over me and completly took me off the list no call no text no nothing. Thanks manager of applebees!! read more

Good food and good service. Usually go on Wednesday night during Karaoke. Now the singing used to be really good. Lately not so much. HAHA. Clean and fun like a sports bar should be. read more

I don't expect a free meal and did not want one, but when I find a hair (blonde) in my food as well as pull another piece out of my mouth, that clearly did not belong to anyone at my table, I expect the restaurant to make it right. Whether you bring out another plate or deduct a few dollars from the meal this is just what you do. You don't come to the table express fake sympathy because I know if you were to eat someone else's hair you would flip out. I'm just 1 out of hundreds of customers but I won't be back to that location, but to anyone going I hope you like hair. read more

Terrible service and the food was inedible. We started out with the meatball appetizer. The four tiny meatballs tasted like generic frozen meatballs that you get at low end grocery stores. They were drizzled with institutional Marinara sauce and served with a half piece of stale bread. My husband ordered the Salmon and it was decent. I ordered the steak, medium rare, with grilled shrimp and Parmisan sauce, with baked potato and Ceasars Salad for my meal. I got my entrée before my salad. The steak was ice cold raw and the potato was not done.....hard as rock and barely warm. I rarely send food back, but $19, I expected a whole lot more, so we politely sent it back and asked that a properly cooked steak and DONE potato be served instead. And I had to remind our waitress that had ordered a salad. She brought it out on a warm plate. I ate it anyway. While I was eating my salad, I noticed another server in back of the restaurant wipe her nose, bare handed and proceed to smear whatever she retrieved from her nose on the wall and then go directly to one of her tables. When our waitress finally brought my steak entrée back, it was quite obvious that the kitchen staff had just stuck the whole plate in the microwave. The steak was extra well done to the point it curled up around the edges. The shrimp had been vulcanized into rubber, the potato was still raw and the sour cream had boiled into a leather substitute. That was it. We sent it back and had it removed from our tab. The manager came over and apologized and gave me a card for a free meal. I gave the card to my husband. He travels for work, so maybe he can use it. I won't be going back. read more

When we arrived, we were expecting the hostess, 3 of them, to take our name and one of them said it was not needed. As customers started to arrive she got her list out and started taking names of all those now waiting, didn't make any sense to me... Then we started counting the amount of tables available and we counted six until my wife told the hostess and she finally sat us down to a wet table and no utensils... My wife asked to speak to the manager and much to our surprise he encouraged the no seating rule so that the kitchen can catch up to the orders??? Never heard that one before... Told him from the customers point of view, we are standing and waiting for no reason... I would prefer to be seated right away and take my time to look at the menu, order drinks, chit chat then to be standing by the door blocking those trying to come in and out... Needless to say as we were leaving their were even more tables available and more customers standing and waiting, blocking the entrance going in and out... Unfreaken believable!!!! read more

Great customer service. The food comes out in a timely manner. The only downfall to the place is that sometimes the servers are outside smoking with their guests on the patio. I find that weird and to some degree, unprofessional. But overall, I always have a good time there. read more

Drinks are awesome n so are the servers. They always have specials on alcoholic beverages n it's never crowded

Yolanda the bartender is very unprofessional, she didn't want us to seat by the bar because she didn't want to serve us, however Ashley was great, she is very personable, and know what she is doing, if it wasn't for her, I would've given them 1 star!! read more

The chicken and onions had an after-taste of soap bubbles that can only be attributed to an incomplete wash cycle. My wife's 8oz steak had a seasoning taste of coffee grounds, and my son's fish and chips plate was simply microwaved frozen fish from the local Walmart. Seems all chain restaurants located in or around Winder, Ga are a few notches below the same name locations in other areas. Almost like slightly less money was spent because the demographic just doesn't seem to care as much. IDK. The final nail for us was a bill approaching $60 for 2 adults, 1 child and for a thoroughly unenjoyed experience. Never again. read more

Horrible service!! I ordered a 8oz steak and it came out to my table as a 4oz steak. I sent the steak back it was so called a compact 8oz steak. This place is a joke and will not be back! And the place stunk like a burnt cast iron skillet. Hope management reads this because you need to quit cheating people out of their things that they pay for... Don't waste your hard earned money here! read more

Curbside service is usually pretty good, but we never go in after witnessing nonsense at the bar a few times. Bartenders don't cut people off and it gets rowdy, why would I want to bring my family in that environment?Horrible service, people standing and blocking the door when there are empty tables everywhere. Management doesn't seem great. It's a shame because we would come here more often if it wasn't so blah. read more

With the exception of one visit where a distracted bar tender ruined our experience we have had very good service and food every time. I will say if you want a good steak go to a steakhouse but everything else has been great. read more

They had no consideration about my newborn and no signs were made available that outside is a smoking area. No one told us anything. As we were receiving our appetizers several people around us started smoking including employees. Even after speaking to the manager, no one cared that my newborn was a few feet from them. Very heartless. Our server was sweet trying to work with us. As an RN I know the consequences of second hand smoke therefore facilities that allow this on their premises should let all customers know of the potential exposures. Disgusting how Nicole Tanner the manager handle it. No empathy on her part for my baby. God bless them. I WOULDNT RECOMMEND THIS PLACE FOR FAMILIES!!! read more

If you have allergies this is not the place to eat! They provide an allergy menu/book but apparently they don't concern themselves with those pesky details when actually preparing the food. My guest became violently ill after eating the meal she painstakingly ordered from the allergen list and stressed to the waiter. The manager was notified and the result of two conversations "our insurance company will contact you". One week later, three days of pain, missed wages, and detailing someone's car, there has been no other contact. Don't risk it people not worth the results! read more

The service here is horrible. We waited nearly an hour for our food. Apparently they have a staffing problem in the kitchen, if they are having their customers wait that long for their food orders. We had to wait 30 minutes for ice cream for my granddaughter. We won't be coming back to this location. read more

Eating in at this location is pretty pleasant and the food taste up to the restaurant chain standards. The workers are friendly and the place is clean. My only complaint is the drive in pickup. Too many mistakes when ordering online. An example is ordering a custom burger, they didn't get the order right. If I order a burger without cheese, they added cheese. My advice is double check your order yourself. When the host is delivering your order to your car, they have a habit of reading to fast, especially if it's a long list. read more

I am SO done with this place! Several times over the past years I have "given them one more chance". Usually because I was desperate to eat out at someplace that wasn't breakfast, pizza, or Mexican. Next time I'll go to Taco Bell! My waitress - NOT HER FAULT - was a newbie, and we coached her most of the night. Her manager - hid in a back corner away from customers. Her coworkers - maybe 3 of them seemed worth their paycheck, but the rest either hung around the hostess station chatting or sat together at a back table snacking and visiting. Meanwhile the few members of waitstaff who were actually working were being run ragged with no support from the idle staff - and the manager DID NOTHING! Don't get me wrong - the food is standard Appleby's fare, and is usually quite good - but this manger has NO idea of the concept of team or leadership. I MIGHT give them another try - the next time I'm absolutely desperate - but it's going to be AT LEAST 6 months from now - if they're still in business. read more

They're horribly slow. Majority of my families was cold. I recommend longhorn steakhouse over by the carmike movie theater instead.

Unfortunately we did not have a good experience. We had a party of 4 and it took over an hour to get our food. It was 5 o'clock on a Saturday and they were not busy. I ordered a steak medium, what I got was a black chard piece of meat. Another person in our party's food was incorrect and sent back. They received their new food quickly, it was just a baked potato. Because Applebee's food can be cross contaminated and not safe if you have a food allergy, which this person does. My food was brought in a to go bag because everyone else was done eating. This is not what I had expected when I went OUT to dinner We will not be going back. read more

We eat at this Applebee's quite often. The staff is nice and friendly and we rarely have any problems. On the rare occasion that something is not right, it is immediately corrected. I place to go orders here as well on occasion and the order is correct. I recommend this location. read more

We had an order for delivery and the order was messed up so I called the next day and Ashlee who took my order was wonderful she replaced our whole order and had it available for us for pick up within 20 minutes the second order was perfect read more

Despite the bad reviews I gave this place a shot on 2 separate occasions and so far have been very pleased. The service was quick & prompt and the food was great. I had Morgan the first time a few weeks back and Shelby tonight as my waitresses. Both were super friendly and provided great service. Never went without a fresh refill and the food orders were always right. Can't say my experience reflected some of the others so maybe Applebee's upper management has took note and is making the necessary changes. I gave it 4 stars instead of 5 because the first time I came they were out of a few things but Ms. Morgan more than made up for it and made the visit very pleasant. I'll keep returning until they give me a good reason not to. read more

We visited on a Thurs evening around 7pm and business was steady but not crazy, our party of 2 was seated immediately. Our waitress Tabatha took our order by memory and got everything right. My medium steak was perfectly done & juicy. The food arrived in avg amount of time compared to every other Applebee's. The service was great, no complaints here. read more

I will never go there again. I went for the karaoke night on Wed. When I got up to go request a song the manager gave away my table to other people took my phone off the table and then got an attitude when I came back questioning why my table was taken away from me. I had not paid my bill yet and obviously had not left the restaurant. This manager was rude and very incompetent. This by far has been one of the crappiest Apple bees I have ever been to. read more

Attempted to have lunch yesterday. Entering there was no hostess, and after waiting a few minutes a waiter finally came to us and said there would be a 30 minute wait and did we really want to wait. The restaurant was not half occupied. We left and will not be back. read more