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    Apple Village Pointe

    2.6 (137 reviews)

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    Sara C.

    We are lucky to have this Apple Store in Omaha. Any time we've had upgrades to our phones or want to look at new items, it's always super easy to go look and have great customer service and simple purchase and set up. The store itself is super satisfying feeling, with so much organization and neutral tones, with pops of colors. There are little pods to sit on too if you have a spouse that's taking too long looking at all the gadgets and spending too much money! There are some little classes hosted at the Apple Store too, where you can pop in to learn more about setting up your iPhone, using your Apple Watch, and more. I think that's a really neat, free offering they have for the community. If you are looking for a new iPhone, Apple Watch, Mac or any other Apple products - definitely pop into the Apple Store to take a look at your options, have an assistant show you a few things, or check out all the fun accessories and add-ons you can pick from!

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    25 days ago

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    1 month ago

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    4 months ago

    Don't make people wait 40 min when they have an appt. (Why have an appt if I have to wait 40 min?). Have techs learn basic people skills.

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    1 year ago

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    3 months ago

    They're good we haven't had any issues shopping at Apple and they've been good with warranty

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    2 years ago

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    2 years ago

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    2 years ago

    Genius Bar makes you wait after scheduling an appointment. Seating isn't great, either.

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    9 months ago

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    10 months ago

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    3 years ago

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    11 years ago

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    10 years ago

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    Page 1 of 4

    Ask the Community - Apple Village Pointe

    Can one get a refurbished computer here at a reasonable price?

    No, all refurbished devices are sold through Apples refurbished website, not in store.

    Don’t See Your Question? Ask Away!

    Review Highlights - Apple Village Pointe

    a couple hours later we left while apps downloaded but they explained the process and what to do when we got home..

    Mentioned in 2 reviews

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    Special Touch Computer Repair

    Special Touch Computer Repair

    (25 reviews)

    West Omaha

    Have had two dealings with Special Touch, both good. My wife's computer started to run very…read moreslowly. Robert diagnosed a failing hard drive, was able to save what was on it and replace with a new hard drive that runs like silk. Next was replacing the monitor. Robert provided a refurbished Dell monitor with speakers, sharp picture, money well spent in both cases. For customers who barely know where the gas pedal is on a computer, Robert will steer you straight and find something that meets your needs and budget.

    Wanted to get an idea if it was cost effective to replace a cracked screen or get a new laptop…read more Went to Special Touch, guy said he has replaced "Thousands" of laptop screens, so I asked for an estimate. Said needed to leave for 2 days to open it up, told him I just want an idea to see if was worth replacing and asked since he has done "Thousands" of these repairs, what the highest cost was? This Business Genius tells me "A Million Dollars". I told him that is F'ing crazy. So this place either does not know what they are doing or they are crooks, either way you don't want your business there. Ended up going to 2 other repair shops and both were able to give a high end estimate. Robert, your response is as ridiculous as your "Million Dollars" quote. I did not get frustrated until you gave an obviously ridiculous answer. Yeah, I shouldn't have said your answer was F'ing crazy, but no other words could describe it. Don;t worry, I found Peace when I went to a professional repair shop that had no issue answering my questions. I am sure you will also find peace as your business drops off due to your stellar customer service.

    Schrock Innovations Computer Repair - Omaha Service Center

    Schrock Innovations Computer Repair - Omaha Service Center

    (31 reviews)

    West Omaha

    I was forwarded to this location by another business in the area when my laptop fan decided to stop…read moreworking. I was pleasantly greeted and by signing up as a new customer immediately received one hour of complementary service. I was told that I would receive a call within 24 to 48 hours and they were right on time. The techs are on site so your computers do not get shipped out. I was offered the diagnosis with cost and timeline plus a couple of options that would extend the life of my computer. Great explanation by the support staff that translated to non-computer language for me! The computer was ready on time, at exactly the estimate provided, and no problem with the unit once I picked it up. I can understand why this location has been voted the best of Omaha multiple years in a row and highly recommend this for your computer repair needs as a first stop. FYI. I had stopped somewhere else and was told it would take six weeks, and three times the cost of what this location was offering without even a definitive answer on what the issue was so I was very happy with this local busin

    I have used Schrock Innovations for years, for computer repairs/maintenance. I have also bought a…read morecomputer there and was pleased with it. The techs are very sharp. Damien helped me last week over the phone and was able to have things squared away in just a matter of minutes. Prompt and reliable. Thanks, Damien.

    Apple Village Pointe - computers - Updated May 2026

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