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    Apple North County

    2.7 (368 reviews)
    Open 10:00 am - 9:00 pm
    Updated 2 months ago

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    Reviews With Photos

    Dan T.

    I became an instant fan of this store following my visit. Customer service was excellent and lives up to the brand. I was greeted upon entering, explained my situation to the rep who clearly understood my issue and placed me in queue for service. The store manager helped me about 10 minutes later and then handed me off to another staff member. The "fix" was seamless and effortless, taking no more than 15 minutes later. I must say that I was in a bad spot prior to my visit because of an error that I made the day prior setting up my new Apple iPhone Pro 17. All was well when I left which made me extremely happy. I know that each situation is different and wait times depend on people ahead of you. Please be patient with staff as they try to assist you and take it easy on them in your reviews. They are only trying their best to help and they'll do everything they can to ensure that your needs are met if you let them.

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    5 months ago

    Pleasant store! Was greeted immediately by a great staff. Answered all of questions! Definitely recommend!

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    1 month ago

    Make sense this location is closing, as it seems to be operating under a mantra of "no service is the only service."

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    2 years ago

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    8 months ago

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    1 year ago

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    5 months ago

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    2 months ago

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    5 months ago

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    6 months ago

    Very nice and knowledgeable staff. Highly recommend this place. The tech that helped me has been with Apple for awhile and knew his stuff.

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    2 years ago

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    7 months ago

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    9 months ago

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    5 months ago

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    5 months ago

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    2 years ago

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    3 years ago

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    3 years ago

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    9 months ago

    Scott was quick to help and solved my watch issues making things quick and easy. I appreciate the way they were kind and quick to help

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    1 year ago

    Unfriendly team, looked bothered, refused to help me or even look at putting a key back on the keyboard of my macbook.

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    2 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    1 year ago

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    2 years ago

    We knew more about the new Apple Watch than the employee did. Customer service has gone WAY down. Will stick with ordering online.

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    3 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    2 years ago

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    8 years ago

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    Page 1 of 10

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    Review Highlights - Apple North County

    Went to the Genius Bar at this location and the tech we had named Tess was super helpful.

    Mentioned in 11 reviews

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    A to Z Wireless - HTC One X/X+ Screen & LCD Replacement

    A to Z Wireless

    (24 reviews)

    $$

    One star is being generous for these salesmen. My husband and I walked into the building ready to…read morespend $200 on sturdy, expensive cases to protect our iPhones. We have a six month old who is at the "put everything in my mouth" phase, so we figured it would be a worth while investment. We went straight for the otter box and life proof cases because of their reputation and the salesmen said they were "military grade" and that "a hummer could roll over it and it would be fine." I then began to ask the people if the warranty covered phone or just the case. The gentleman helping us didn't know, so he asked the other man working. He went on to say that yes, otter box would cover both the phone and case. My husband found the Otterbox Amor for his phone and asked them to put the case on because we were interested in buying it. This is where things went wrong. The guy did not know (we found out later) how to put the case on and may have even sold us the wrong case for the iPhone 5S. (No where in the Otterbox case does it say for what phone it was intended.) Within seconds of handing us our new, super protect, can be run over by a car phone, my baby is sucking on the phone and drops it. I go to pick up the phone and it is SHATTERED. The phone was put in incorrectly and the pressure from the home button shattered it all up the phone. The guys were both in shock and knew that they had messed up, but all they would do was offer to fix our newly cracked phone for $65 instead of $85. At that point, the manager came out and told us that the phone was not covered. The little man who told us the phone was covered cowered into his little corner and avoided us at all costs, much less admitting that what he told us was wrong. I tried to reason with them and even agreed that it was a shitty situation, but I never felt that they were doing anything to go above and beyond to better the situation. They simply saw an opportunity to make money and took full advantage of it. After a bit of arguing, we left with no phone cases, a cracked phone, a pissed off husband, and a wasted Sunday afternoon. We ended up going down to t-mobile to fix the phone and buy a phone case. Ironically, the cases at the t-mobile store were cheaper (lesson learned!), plus I found a 30% coupon online that they honored in store! (I totally recommend the Tech21 cases!)

    Due to the unforeseen circumstances of a family member's phone, we were informed by the maker it is…read morebest to purchase a brand new one! Not interested in simply tossing a few days pay to the wind, I objectively decided to seek another avenue. Fortunately I recalled this little store down the way. The worst that could happen is needing to grab something else in the easier price range. It doesn't take long for Sam (the manager) to understand the situation and diagnose an affordable option. The phone was dead. Nothing to lose, but my time for a phone out of warranty. 25 minutes later I reappear to find Sam using an associate's nimble hands along side his. Together they were finishing the job. With great shock, I am surprised the phone actually worked!!! Really!! #€¥|* amazing! Imagine the relief! No really, try! Yes, I am happy! Hey, I know it's not the original supplier products. Remember it's out of warranty. This baby works! Thank you, Sam! I'm happy to refer this location for service. We had the charging/mic/antenna/whatever done. Guess what! I'm referring my fiends here. Thanks, Sam and crew!

    invisibleSHIELD of North County

    invisibleSHIELD of North County

    (3 reviews)

    Super super super super slow service... come here expecting to wait 30 min while people stand…read morearound and do nothing to speed up the wait

    It has been about 5 or six months since I've had the invisibleSHIELD installed on my Droid2. Here…read moreare my thoughts... As a product, I was intrigued by a military grade film that would protect my precious check-in machine. A bulky shell just wouldn't cut it, plus it would render my car cradle useless ( too big to fit). A protective film seemed to be the right choice. Issues - After a few months I noticed peeling of the edges of the film. I knew this was a possibility when I bought this product based on user reviews. I was told this was covered under their warranty. I'm a little skeptical on the warranty because the guy selling the shield was writing down names and phone numbers on notebook paper. Hopefully it was entered into a database. It took a while to get used to the touch of the film. Touch movements felt lethargic at first. I've also found the shield to be more difficult to clean. If the droid screen gets stained it's more difficult to wipe it off. The good - It protected my droid as advertised.. The film has a few dings and scratches, but the non covered areas are all torn up. So is it worth it? At full price, no.. They have discounted the product since my purchase so it's worth considering again. You'll have to try out their demo phones to see how the touch responds to your expectations.

    Apple North County - computers - Updated May 2026

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