This place is NOT what it used to be when it was ran by Mimi! This USED to be my go to nail place.. I didn't care how expensive they were, but now things have gone down hill since Mimi just sales her shops to ANYONE! I went in for a refill on my nails and a pedicure. My go to person is Maddy, she sometimes does both my nails and toes, but I decided to let someone else to do my toes so It wouldn't be a long process. My nails came out good like always, but my toes looked like my 3 year old son painted them. It was all kinds of polish on my skin, and my toes looked ashy because she attempted to clean some of the polish off but it still looked UGLY and horrible! The fact that she was going to leave my toes like that really shocked me! I told her that it was ugly and I wanted it fix because I am NOT paying for that. She redid it and it STILL LOOKED BAD!!! Polish was still on the skin and my toe nail skin was all white ashy looking! So since Maddy was to scared to fix it, I requested to speak to the owner. The owner came over looked and tried to clean off the polish on my skin, then when I pointed out how the skin on my toes looked like I been playing in powder she goes "that's dry skin, I put oil on it to fix it" so she puts a drop of oil on my skin and it barely fixed the issue smh ... so I was mad and just paid the 70 dollars! As I was being checked out by the receptionist, the owner comes up there talking to the receptionist i guess aggressively.. so I figured she was talking about me.. I wanted to take it there with her, and say uhmm... are you talking about me if so talk where I can understand it because she was speaking in her language so I couldn't understand it obviously, but I was like I am going to take the high roll because why check someone who is clearly scary, that's why she is talking in her language about me. So when I left my boyfriend told me my toes looked really bad, so I was like ok that's it I am going to go back and make them fix this! So I went back in and told them I am just unhappy with this and want it fixed, maybe changing the color would help.. so I heard the owner yelling in the back and she finally comes to me and started to redo my toes white like I requested... sad to say her work was very much so UGLY I should've stuck with what i had, but because I was so mad I just said thank you and left! I want to let people know this place has changed for the worst, most of the technicians do BAD JOBS except Maddy, but I wasn't happy how Maddy was acting scared to fix my toes so I will just spend my money else where because this place is very expensive and I am not going to pay big money for a slop of a job! The owner is very unprofessional and if the owner can't even do a good job of painting toes that should speak for itself. I am disappointed in MIMI that she just sales her shops to anybody! read more