Greg can help! I turn to Greg for all of my Mac needs. He is kind, patient, personable, extremely knowledgeable, and always willing to help. I was having serious storage space issues on my older iMac, and after ONE remote session with Greg, he nearly tripled my available storage capacity. Regardless whether you are well-versed or a beginner, if you need help with your computer, phone, laptop, or anything Apple-related, call Greg. You'll be glad you did! read more

I contacted Apple Help LA after receiving a top review from searching Clause for MacPro help. Greg texted me back immediately. I told him my issue but could not speak then. In the meantime, and only being a first time called, Greg contacted the software developer of the software at issue and determined the problem. Greg texted me back with the fix and my issue was resolved. Would I recommend Greg? Absolutely!!! I am already putting together other Mac and iPhone issues that I will present to him. Greg was professional and amazing to undertake this task for a new customer. Thank you Greg!!! read more

Greg is organized, expert and kind. He worked across all Apple devices and apps to clear years of missteps into a coherent and workable whole. He's fast but not hurried. He's a great teacher! I have no hesitation in giving him five stars and highly recommending him. read more

Greg at AppleHelpLA is FANTASTIC! He is extremely patient, helpful and is able to answer any questions. He has solved all the problems I have had, on multiple occasions. He is particularly good at explaining issues in terms comprehensible for a non-techie to absorb. His simple instructions allow me to move forward with ease. Thank you Greg!!! read more

Greg is patient, thorough and respectful--he is both extremely good at what he does and has the ability to calmly talk the computer illiterate off the ledge. I'm a repeat customer, which really says it all. read more

Greg is FANTASTIC! He did a much better job than any of the techs I have worked with before. To invite someone into your home and into your computer and phone requires trust, and is risky. Greg was very expert, friendly, and made me feel relaxed right away. Definitely trustworthy! I had been struggling for days on problems he fixed in minutes. I had contacted Verizon, Google, and no one could help. He figured out work-arounds where I needed them with my Mac and also advised me on buying updated equipment, backups, etc. Thank you so much Greg! See you again! read more

My daughter's MacBook Pro I purchased through third party wasn't charging. I called couple repair shops including the top listed in Yelp and Google... They seemed more focused on rushing me into their store and getting to my wallet as they simply told me to bring it in...However, as for Greg, he made helpful problem solving suggestions and went out his way to send instructions how solving the issue at hand.. He even made some recommendations to save me money.... I feel like his kind is an endangered species in the world of customer service... Needless to say, I'm certian he will be my goto for all my Apple repair needs... Btw, Apple Store Support and the Genius Bar are by far the worst when it comes to customer service in my personal experience... Thanks Greg! read more

Apple Help LA - Awesome! - IT Services & Computer Repair Near Me

Greg is a God!! My laptop ( with my life and work documents in there) suddenly went haywire. The keyboard developed a mind of its own and typed random characters into my password spot so I could not even get into it! Thank goodness I found Greg. He came out within an hour and diagnosed the problem. I had to buy a new laptop, and he waited for me to go get it, and then set the new one up. I cannot even tell you how much anxiety this man saved me from!! In addition, he was calm, considerate ,pleasant, knowledgeable, respectful and even funny! Five star Exemplary service! I will be a customer for life! Thank you Greg! read more

Greg is such a professional and so kind. I felt at ease with him in my home and he was so knowledgeable. Wait, it gets better, Greg did assist me with protecting my technology but he went many steps further to give me a name and number of someone else who could further assist me then he refused to take payment. Who does that anymore??? I will shout from the rooftops that Greg is a professional and a great guy. read more

I was helping a friend and needed some additional technical advice and contacted Greg. He couldn't have been more professional or generous. He's knowledgable and accessible and I won't hesitate to contact him in the future if I need anything else. read more

Greg did a great job of cleaning up photos on our various Apple devices and teaching us how to coordinate them. In the process he discovered low batteries that needed to be replaced and helped us make that happen. He was easy to make an appointment with, arrived right on time, was courteous and respectful toward us and our home, and clear in explaining his quite reasonable rates. He combines friendly ease with professionalism in a nice way we look forward to his meeting our tech needs into the future. read more

Greg is amazing! He single-handedly helped untangle a very complicated situation with my email server between my email service and my domain name company. He was even able to orchestrate communication on a conference call with Google, me, and Network Solutions. In a single day he triaged and got the problem resolved. (I had been struggling for a week with no email before that). On my own, I couldn't get a human at Google. And Network Solutions refused to help. He figured the problem out and was able to talk to both companies (at the same time!) and get them to work together to solve my problem! I'm looking forward to using AppleHelpLA in the future for my technology maintenance. read more

I was having terrible internet issues especially with Zoom calls from different parts of the house and yard. Greg from Apple Help was able to fix and now I can zoom from anywhere. Totally recommend. Best Dom G read more

I am writing this review on behalf of my Aunt Jean who had Greg come to the house and set her up. She was so excited to have her computer cleaned and internet running perfectly, but she doesn't have a Yelp account so she asked me to tell the world about how great he was. Thank you Greg! read more

WE WISH WE HAD CALLED GREG SOONER! We had been dealing with internet crashes daily (sometimes more than once a day) We had slow internet and glitching internet. With four people either working or attending school from home we were obviously losing our minds. Greg was recommended to us. He arrived promptly, was polite, practiced safe social distancing and best of all he FIXED IT! We now have super fast internet speeds and haven't had one issue. Also, Greg explained everything to us, helped install our mesh system and even dealt with Spectrum!!!! We highly recommend Greg. read more

Greg was very accommodating to my schedule. He also advised me on what he thought was best for my daughter's MAC and I took it since I am no computer guy His patience with me was appreciated and the fact that he came over to the home was helpful I would highly recommend him for any computer project or issue that you may have Thanks Greg George read more

I called Greg after reading he had an Apple repair service and had two deadlines next week where I needed my barely 2 year old computer that was not charging. A port issues. Had called "Applecare" to "troubleshoot" and they were completely unable to help. Within 20 seconds Greg called me and suggested that I simply plug it into to another port on the device; something I did not realize I could do nor did Apple advise. Guess what? I'm writing this on my now charging computer. He's caring, efficient, and a complete pro. Call GREG FIRST! read more

So I want to start off this review by saying that I didn't get any service is done from Greg. The five stars is in regards to his awesome attitude and amazing customer support. I called him AFTER hours and he was nice enough to pick up the phone. I had a question about an Apple device that I was interested in buying. His advice saved me a lot of time and money as the laptop in question was stolen. I had a separate hardware issue with my current laptop and he referred me to someone local to me that could fix it. 5 stars on that alone and if I need something repaired remotely I will be coming here in the future! Good luck Greg! read more

I talked to Greg, pre-service. He was awesome and knowledgeable. He scheduled a prompt pickup. He solved my hard drive problem, easily. And he was incredibly affordable and all with phone and door-to-door service. I strongly recommend Greg and Mac Apple Help Service. read more

I have been using Greg for help for years. Even remotely. What would I do with out him. He is so smart and knows his stuff.

Greg at MacAppleHelp has been taking care of my computer needs for several years. There is no problem that has ever stumped him. Greg has always been very fair in his billing. I no longer put off addressing my computer needs. I actually look forward to Greg's visits. read more

I called Greg to help with my email issues and he ended up fixing everything. he even helped me with my new apple iphone. It was all Remote, quick and easy. I was up and running in no time. He's awesome! read more

Greg set up a new computer for me. He was thorough and did a terrific job. He was patient in explaining how things work and I really appreciated his positive and professional attitude. Five stars!! read more

My first ever Yelp review because Greg at Apple Help is an aWesome guy~kind & helpful and will be doing future business with him. Wish this had 10stars!!! read more

I've been fortunate to have known Greg for the last 5 years. He's not only a very nice guy but very knowledgeable and efficient. He helped the company that I worked for on many various computer and iphone problems and setting up new applications and software. Now that I live overseas, it's great to be able to have someone I trust assist me remotely when issues arise. I've tried Applecare on a few occasions and after a couple of hours of troubleshooting, I was always left without any resolution. I would then contact Greg and in a matter of minutes I was back in business! I would highly recommend Mac Apple Help and Repair to anyone! read more

Greg is the best! Comes to the home and is respectful of your space and trustworthy. He tells you all he is doing and why. He's fast and super knowledgeable and fixes what's needed quickly even though he's on an hourly. He also recommends apps and programs to keep my Mac PowerBook at its optimal speed and so that it stays healthy longer. The best! read more

These guys are great!!! They helped to get me off Windows and onto my first iBook G4. They managed to make my transition nearly painless which is saying something. My transition from the G4 to my current MacBook was so easy that I hardly realized there was much of a difference. They have also been extremely helpful with not only getting used to my first "Smart Phone", an iPhone 4, but also taught me how to integrate it with my laptop. The thing I like best, they come to me. If I'm away from home or the office and need something, they will come to where I'm at if I really need it. I cannot imagine going anywhere else for service and tech support with my Apple products. Worth the call! read more

Greg is extremely knowledgable and professional in every aspect of service. He helped me in a pinch with a short-term repair plus he helped me select a new Mac that was well-suited for me and my needs. He is punctual, very reasonably priced, and patient. You couldn't ask for anybody better! Who needs a Genius Bar when you have Greg! read more

I have been using Mac Apple Help for years. Greg is great - very knowledgeable, honest, helpful. He really cares about his customers.

Greg is outstanding. My Macbook appeared to be dead-black screen & all. I took it to the Apple store & they couldn't help. So I called Greg, as I had several times before. Greg came over & worked on my computer, and solved the issue! I haven't backed up very often, so I was extremely grateful to get back my stuff. Greg also had me run a program to see if any unneeded things were on my computer, and sure enough there were several. Not only that, but Greg was very respectful of my allergies, which are really bad. Also, Greg followed up to make sure everything was running okay. He really cares about his clients! I highly, highly recommend Greg. read more

Greg is a fantastic help to me he knows so much about computers and is always available and helpful and besides he brings me chocolates and we have fun together I would highly recommend read more

Didn't have an appointment but was diar need of assistance and this kind young man took the time out of his busy schedule, IN THE MIDDLE OF DRIVING TO AN APPOINTMENT BTW, to pull over to the side and assist me over the phone when I was stranded in randomly called. Couldn't thank him enough read more

Id be lost without Greg at Mac Apple Help. He set up my Mac and tailored it to all of my working needs, making all of my tasks simple to perform. He also set up my Epson Pro, and taught me tricks I'd never have learned on my own. Whenever an issue arises he comes to my rescue. He knows his stuff...and I have yet to find a piece of technology he isn't well versed in, whether computers, Ipads, printers or spaceships. Seriously, I can't recommend Mac Apple Help and Repair highly enough. read more

I contacted Greg , the owner of " mac Help and Reppair " already twice and was extremely satisfied with his services . I was able to get an appointment with him within 24 hrs . The first time he made a slide show -movie on imovie based on my directions , he was very competent and and knew the program in details .He finalized the movie the same day and I was very very pleased with the result . More recently I had some really challenging problems with my wireless network . I spent 6hrs ( yes ) on the phone with Apple Technical support and things were almost in the same state at the end . I decided to contact Greg for this new issue . He was able to come to my place the next day and fixed the problem within 2 hrs as well as secondary issues I 've had for a while . He is very knowledgeable about Mac products , cooperative , very friendly , patient and always gives you great advices on how to improve computer related matters . I highly recommend his services . read more

Greg has helped me clean up my macbook and sort out some "issues" on several occassions. I have enjoyed the experience of working with him: he is prompt and efficient, has good suggestions for improving the mac experience, and he is fun to work with. If you want someone who will come to your location and get you back on track with your computer, I suggest you call Greg. read more

I've used Greg on and off for the last year and he's always fixed the problems and resolved all our issues every time. He's reliable, consistent and very helpful. I will continue to use Greg for all my computer needs. read more

On 6/06/12 I received an email reminder from Greg at Mac Apple Help and Repair, regarding my need to move my MobileMe account to iCloud, if I had not done so, already, and offering to assist with this if necessary. I thought Greg was the Mac person, who assisted me last fall in setting up my new computer. As Apple had been sending these reminders in the form of a "countdown," I "assumed" I would attend to this with time to spare. Never assume. The last two months have been particularly challenging, and, sure enough, I had waited until the afternoon of 6/30/12 to attend to this (Apple set the cutoff time at 11:59 pm). I should say that I'm not particularly savvy, with respect to computers, and when I began trying to move my MobileMe account to iCloud, I was inundated with so much information or things I was suppose to check/backup, I went into a fetal position. I remembered receiving Greg's email on 6/06/12, and immediately searched for his contact info so I could send out an SOS! Greg provided not only his email address, but, also, his cell phone number, and it's when I read that his cell number began with a (310) area code, that I became curious, since the person I worked with last fall lives in Sherman Oaks and I was certain his area code was (818). I called Greg's number, and sent him an email. He responded in record time, especially considering that it was late afternoon/early evening Saturday. The first comment he made to me was, "Are you still living on Corinth," which meant the Mac person I worked with four years ago, not last fall, sent me this important reminder! The tech I worked with last fall had not even bothered. After exchanging additional pleasantries, I explained to Greg that I had waited until the last minute to make this critical move, and he immediately committed to assisting me. At first, he thought this might require a house call, which would have meant traveling from West LA to Sherman Oaks. Fortunately we were able to do this by way of a "screen sharing session," and within a reasonable, yet very involved period of time, my MobileMe email account had been safely moved to iCloud. This was very important as there were many items, saved within Mail, that I could not afford to lose, and there wasn't enough time to backup all of this. The cost of doing this was very reasonable, as well. To summarize what I consider to be the most important points in this admittedly lengthy review, they would be as follows: 1) The fact that Greg sent me a reminder of this need to move to iCloud, in spite of the fact that we had not spoken in four years. 2) Without a moment's hesitation, and without prior notice, Greg committed to making certain that I was safely moved to iCloud, which was very involved due to things I had not addressed on my end, and did this in the most cost efficient way for me. 3) Last, but certainly not least, throughout the entire time we worked together that evening, Greg was, both, sympathetic, and sensitive to my situation - never hinting, and/or, reminding me of what an idiot I was for waiting until the eleventh hour to deal with this matter. He could tell how badly I felt, and how panicked I was. Greg reminded me of how SERVICE once was, when this word had true meaning, and people respected their roles in it. I know I'm gushing, but I was just so impressed by all of this. Going forward, I would not consider working with anyone else. I'm just so grateful to Greg/Mac Apple Help and Repair for coming to my aid. Rosalie W. read more