Quick to make appointment and to get the windshield replaced at a very busy time of the year. All…read moreat a fair price. Thanks Chris!

From the owner: "Complete Auto Glass Solutions in Niagara Falls is locally owned and operated. Together our trained…read moreprofessionals provide over 65 years of Auto Glass experience. Our story is simple, we felt that there was a need for more value, and personal customer service, in the auto glass industry. With extensive training and experience and a genuine desire to offer the best, Complete Auto Glass Solutions was formed. Using only top quality materials and suppliers, and backed by our guarantee, we are proud to offer you service that is unprecedented in the industry."

Sent to this company through insurance. Clean hand off and very communicative. Received reminders…read moreand such. Technician was very friendly. Everything seems good. I'd just say that there was/is debris from getting my windshield changed. Some on the dashboard and a splatter of the glue on the hood of the car. I hope that washes off easily. Waiting area story time: As I'm waiting in the waiting area, someone is having a phone call on speaker phone. That's not the most considerate, yes, but I don't know how long they've been waiting. One of the staff, then, hangs up a passive aggressive sign saying that people should not be on speakerphone in the waiting room. I find this rude considering the staff member didn't even address the customer. Just hung up the sign to guilt the customer outside. Thankfully, it's decent weather out. Also, the check in area is weird. It's a big opening and there are two desks. Instead of getting up to address people, you have to yell for the staff to hear you. And you have bad luck if two people are checking in at the same time. We were basically yelling over each other to be heard because the staff weren't getting up from their desks. Restructure the check in area so it's not so rude and an issue. Infomercial on the TV my entire waiting time. Ugh. If I need this service again, I'm just going to ask them to come to me. The office is not pleasant for reasons above. But I'm guessing their mobile service does much better.

Crack in my windshield from a road trip and went online to their website, insurance paid for…read moreeverything, super nice in person when I went to their shop and the phone customer service was amazing

He did a good job in my van he is a professional he also had my van inside his garage for a week…read moreother places only leave out your cars the care of my van

Wow! This place was incredible…read more I had to take my dad's car to Buffalo Auto Glass because the driver side window was stuck rolled down. I called first thing this morning to see if they had any open appointments for them to look at it. They gentleman on the phone said to bring it over whenever I can and they'll have it done by the end of the day. They did not disappoint! They updated my mom on the progress of the car throughout the day and they truly did have the car repaired by 4pm! The price was very reasonable, customer service was friendly and the service was impeccable. I would definitely recommend Buffalo Auto Glass. My dad's car is now back on the road thanks to this team!

Extremely personable when first called, helped with insurance, got me in right away, working around…read moremy work schedule, and got my car in as soon as I came. He explained before I came in what was exactly needed and what my windshield had as far as the camera, defroster, and sensors. Spent time to be sure glass was put in correctly and did not rush. Explained what to do and not do for the next few days and even gave some swag! I know why this is an insurance-preferred place - they are AMAZING! And if insurance does not cover, they are extremely reasonable with their pricing. If you do not have insurance or do, definitely call this shop FIRST! You will not be disappointed.

Great service, facility and workmanship. Kept me informed on the status and when the job was…read morecompleted. Went over the process, very professional!

Wonderful customer service. Respectful, timely and quality work. I would recommend Tony and his…read morebusiness.

Never deal with these people again. Poor quality glass broke my antenna and missed a few screws…read moreinstalling the trim

If you're looking for an auto-body and mechanical shop that does it all, and does it all with…read moreintegrity and a true concern for quality customer service, go see Bank Street Auto in Orchard Park. They're tucked away in the back of a business complex, so they're a little tough to find, so call if you need help finding them. They do everything from collision repair to mechanical repair to basics of maintenance and vehicle care - even state inspections. Give Jeff a call and finally get started with a auto shop that you can trust!

Eric and his team at Bank St Auto and Truck give, without a doubt, the best customer service I have…read moreever received from a business. Honestly, I've never been treated better in any business that I have patronized. The quality of work is spectacularly excellent. I appreciate you guys!! If you're looking for a truck repair and collision shop, don't bother going anywhere else but Bank St Auto and Truck. I have turned my entire extended family onto Eric and his team, and they all feel the same as I. Well done Bank St!!! You set the standard for exceptional work quality and customer service!

Very pleased with the service I received when I replaced my windshield. Ken and his staff were…read morecourteous, profesional and kind. I waited on their comfy couch while my windshield was being installed and I was treated to snacks, beverages and a great movie that was so good I almost didn't want to leave! The work done was great and the price was reasonable and the wait was not too long. To top it all off, when I returned to my car, there was a nice mug and a Keychain pocket knife. Also, I got a follow up a day or so after to see if there were any issues, there weren't any. I wouldn't hesitate to recommend them or use their services in the future. There is a reason they have numerous 5 star reviews, so glad I found them.

I ask, "what's the advantage of coming to your shop instead of a dealership?"…read more Ken answers, "well, you know who's installing your glass, and it's for sure quality work and service." Ok Ken, take my money. Thank you for your professionalism and friendliness. Will be back (if we have to)! Steff and Charles PS. We have a nickname for you - 'life coach'!

Excellent, timely and polite service. The windshield glass was ready to go when I arrived. They…read moresaid two hours and it was two hours. Great staff and team. Very friendly. Thank you for being so good at what you do.

From the owner: Frontier Glass has been family owned and operated in the Buffalo area since 1920. We work with…read moreplate glass for, tabletops, wall mirrors, glass shelves, cabinet glass, plexiglass and safety glass. We have a glazing division that works on house windows, thermopanes, storm windows, entrance doors and commercial storefronts. We also install custom shower enclosures, measured to fit your space.

These guys are fast, friendly and professional. Competitive prices too! They replaced my windshield…read morein about 40 minutes and even fixed my broken windshield wiper for free!

A great local business. Had a small stone chip. Came right to the house at the appointed time 20…read moreminutes later no chip. Fast and friendly. Highly recommend!!

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .