I like the equipment and chemicals utilized. All works as a…read moreself serve car wash should. My issue is being overcharged for use of wash. The "stop" button, obviously does not work. Once again, I was charged $25.00 to wash my car. No way I used this much time. I can't afford to use "tap to pay" at $25 a pop. Quarters are too inconvenient. Owner, if you read this, what do you suggest? And, how do I get a refund on the overcharge?

Cougar isn't glamorous and they have basically zero customer support but because they manage to…read morekeep everything running and they keep the place clean, they win the 'best self service car wash business' competition in the Frisco, Colony, Little Elm area. Basically, every other self service car wash business within 10 miles is utterly horrible and Cougar, while not glamorous, gets the job done so 'In the land of the blind, the one-eyed man is king.' If you need someone to talk to about your car wash experience at Cougar, you should probably get your car washed elsewhere because Cougar tends to have various anonymous people 'running' the facility, most of whom are never there and who also provide no means for contacting them. If you wash your car at least once a week, install the Coinless app and you'll be automatically be charged $25 / month which nearly always covers the time required to wash your car so it is worth it because you are basically paying a little over $6.00 per car wash. ($25/4 = $6.25). If you don't wash your car that often (let's say once or twice a month), then of course your cost per car wash goes up ($25.00/#washes per month) is $25 per wash if you only wash your car once a month. Since I have recently scaled back the number of times that I wash my car per month, I elected to delete my account from within the Coinless app, which, as far as I can tell, is the only possible way to keep them from charging me another $25 on the 23rd of this month. Similar to the Cougar Car wash, it is extremely difficult to actually find someone to talk to at the 'Coinless' company so I'll be watching my bank account for any future charges to my bank account after I delete my Coinless account via the Coinless app. Moving forward I'll just use quarters to pay for my car washes at Cougar.

Location looks closed down. Came on a Wednesday at 941am. Said it was open but it was not. What a…read morebummer

Glad this car wash change hands from zips to Express. Fast, convenient car wash with hand towel dry…read moreand vacuums.

I don't usually leave reviews for car detailers, but this place definitely earned one…read more I brought my car in expecting a decent clean, but they went way beyond that. The attention to detail really stood out--every corner, every surface, even the little spots I usually ignore were spotless. My car honestly looked (and smelled) like it had just come off the lot. What I appreciated most was that they didn't rush through it. You can tell they take pride in their work, and it shows in the final result. If you're on the fence about where to go, this is the spot. I'll definitely be coming back.

Finally found a car wash that offers hand washing at a reasonable price--only $79, and that…read moreincluded the interior and tires! Great staff and a comfortable waiting area with coffee and water. They also have outdoor seating, which was perfect on a beautiful day. The wait wasn't very long either. I'm very pleased and will definitely be back!

Fantastic car wash! The membership plan saves me so much money, and I love that they actually hand…read moredry the cars. My vehicle always looks great when I leave. Definitely recommend!

Paid for the $225 detail service. They didnt even clean the windows or rear view mirror. The seats…read moreand carpet look good so far waiting on them to dry.

You get what you pay for, right? I figured for a promotional "$1 car wash today" sign out front,…read moreI'd get a garbage $1 wash. But for $1, why not? Was very impressed at the quality of the car wash for the $1 promo value, and quality like this for $10/mo? Heck yeah. Guys up front spent more time than other washes paying attention to the crap that builds up on your front grill and "power washing" it off. I've never had a front clean so effective that I didn't do myself. Then TONS of soapy wash was dumped over the top as i entered the automatic part of the wash. This stuff looked thick. Whatever the magic sauce was, it worked. This is the cleanest my truck has ever been after an automatic-style wash like this. The dryer blowers at the end were STOUT. My front hood was vibrating like never before at a car wash, and water blew into nooks and crannies that don't usually get wet at a car wash. So heads up - could get interesting if you have a convertible, especially a soft top. If your vehicle isn't nice and sealed up, I'll bet the blowers at the end blow water in. Very powerful. I personally was appreciative of the effective drying. I took advantage of the free towels and vacuum afrerward, and the towels were very nice - super soft. Yes, my windows still had a few water droplets after the impressive blowers, and the back of my truck and other small areas were still wet. But if I has to hit the road immediately after a wash here, maybe the blowers did a good enough job that whatever water wad left would evaporate without spotting. Maybe. Impressed.

This place is awful. First, they try high pressure sales tactics to get you to sign up for their…read moremonthly membership. Even if you say you already know about their membership, the discounts, etc. they will just argue with you about how much money one would save having a monthly membership. We all know that is complete bullshit. They push that on you because the average person will not visit the car wash enough times to make up for the added cost. Secondly, The wash is mediocre for an automatic system. You do have access to their towel station and vacuums, but I can drive 1/2 mile down the road to the next car wash and they hand dry your car and it is included in the price. My friend used Club Car Wash and told me he had to have his car paint repair due to the damage they caused. Apparently, a piece of metal got lodged on one of the roller brushes and whacked his car repeatedly. In Summary, it is best to skip this place and go just about 1/3 of a mile down the road to Wash Guys car wash. They have been in business longer, provide a better wash inclusive of hand dry, and don't try the high pressure sales tactics and argue with him. Club Car Wash has the worst customer service of any place I have visited..

Easy to book. On time and quality service…read more I love that I can check off things from my todo list without leaving the comfort of my own home. Thanks guys!

Our five year old family car needed a deep detail - dogs and kids and life - and Sharman did an…read moreexceptional job so that it is now in pristine condition ready for the nexx family. Wonderful service from first phone call to pickup and I highly recommend this business.

Self wash machine operates on both coins and credit card. Directions are clear but sometimes the…read moremachine eats quarters. I didn't see anyone working to complain, but oh well, its just a few quarters... Don't forget to bring your own drying towel to dry your car afterwards. Facility was pretty clean! Would go back again!

I had to switch stalls and still had problems. Out of soap, pressure is low, hoses cracked. I don't…read morerecommend this location as they seem to not keep up with maintenance.

Amazing service took no time to a great job we'll go there again................. The service in…read morethe people were excellent.

- The wash damaged my vehicle causing $1000's in damage…read more - Owner refused to reimburse for damages. After all, it's his word against mine, right? What are the odds of having a credible 3rd party inspect the truck immediately before entering wash? - Have an affidavit of credible 3rd party confirming truck was undamaged upon inspection. - They have been served.

I gotta say, not bad! They really got the grime off my car, and the interior smelled great…read moreafterward. A few spots were missed, but overall, I'm pretty satisfied with the service. Would recommend!

All in all a really good Carwash. I prefer hand car washes so I decided to try them out. It was a…read morebit confusing coming out of the washer on knowing where to go next as I had paid for my interior and wheels to be cleaned. I drove around twice before one of the workers directed me into a parking spot. Would I come back? Yes.

Went on a long road trip and my SUV was covered in bugs and pollen. My car looks as good as the…read moreday I bought it! Highly recommend!!!

This guy is looking to only clean cars that are already clean. Check the screenshots...this guy is…read moreclaiming my 2019 is really dirty and looks like it's NEVER been cleaned. If a detailer thinks my car has never been cleaned, he must not be experienced at all. I'll attach pictures so you can see what he's calling "really dirty" floor mats and a dirty car door that needs to be buffed. I ignored his messages after he raised the price from $325 to $350 on me. Instead of staying quiet, he wouldn't stop messaging me, and started getting rude saying I've never had my car cleaned before.