I had an extremely disappointing experience with JG Auto Detailing.
I booked ceramic tint for my new Tesla Model Y based on their Google listing. Although I was directed to a location in Euless for my appointment, the work was actually performed at a business operating as WrapHaus instead of the Irving location shown on the Google listing.
After waiting more than two hours, I was told the tint film was defective and the installation couldn't be completed. Before leaving, I discovered that my driver's side window had cracked while my vehicle was in their possession. The staff acknowledged the window cracked at their shop but blamed me for opening my own driver's door, even though no one warned me not to touch my vehicle or that the window had been placed in a condition where opening the door could cause it to crack.
I arrived with a perfectly intact window and left with a cracked window and no tint installed. I now have to obtain an OEM replacement estimate from Tesla because of damage that occurred while my vehicle was under their care.
The combination of the different work location, failure to complete the job, damage to my vehicle, and refusal to accept responsibility has completely destroyed my confidence in this business. read more