This was a swing and a miss for me- went there looking for a bedframe, bureau and bookcase and I…read morewasn't able to find anything. The prices seem pretty comparable to what you would find in the actual RH store- and the upholstered beds I was looking at were pretty heavily stained. I get that for an outlet but for $2500+, no thank you. I did like the giant open layout though, and they had a massive amount of coffee tables if that's what you're looking for.

I wanted to buy a bed on Black Friday and their windows said the sale was 10%. The beds were…read more$2500-3024 for outlet prices. I wanted a white fabric bed and every single one in the show room had shoe prints on them! And lots of other stains. I'm not paying $3000 for a dirty bed! The white couches were also dirty but I assume those cushions slip off and you can send it to the dry cleaner for cleaning. What a horrible disarray this showroom is in if they don't care about the merchandise! White fabric furniture should be covered in plastic.

Wow... The Rockville / Bethesda location is ready for the holidays…read more The store looks fantastic . Very clean and very organized. Tons of stuff for all locations. Very good prices and selections.

I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

There are so many fun things in here! I had no idea what to expect and was ever-so-pleasantly…read moresurprised to find a Sesame Street tote bag, felt Dia de Los Muertos-style skeleton, cute little felt ghosts garland, and lots of other interesting things! It's clean, easy to navigate, with easy parking and checkout, all making for an all-around great experience! Highly recommended!

Hello,Disappointed with my $400 marble table purchase. The wood base cracked under the weight of…read morethe marble. When I visited the Rockville store on Feb 11, 2025 around 7PM, to discuss the issue, the manager's response was unacceptable. He was rude, spoke condescendingly, and treated me poorly. Not the customer service I expect. I honestly don't know how he got the manager job and treats customers like that

We found the perfect, traditional chandelier for our foyer, at a good price, including…read moreinstallation. The installers did a great job, despite having to deal with a two-story but space-restricted foyer. All complete in lessthan one week.

John gave us a great deal on a beautiful and unique chandelier for our two-story entryway. The…read moreinstallation team did a great job, hanging it at the perfect height to both illuminate the inside of the house and to add appeal from outside, through the large front window, at night. It really looks more like an art installation than a chandelier.

Their customer service at the store is abysmal & has honestly made me question whether I want to…read morecontinue shopping here regardless of how cute & unique their items are. Last week we went and grabbed some things off of clearance. 2 cushions, only one had the original price tag and the other had the WM price tag. I only noticed the original one & said hey that's not 50% off of the price. The associate showed me the other cushion with now the marked up price tag from WM & said "oh we had to increase the prices for inflation" and never honored the original price tag on the other pillow... then she marked me wrong for yet another item for the price it was marked before the final one. I showed her the other price tag on the other side saying "look you guys marked it as such" for the final price. She gave me attitude and said "oh I need to speak to the manager to see if she can honor it". She gave me the price without my reward coupons but I was so tired of her nonsense I wasn't fighting her over a couple of dollars. I didn't want to make a scene but it's honestly absurd that they can't even honor their OWN MARKED PRICES. They were giving me attitude for their negligence & honestly, shady business practices. Another time, I went once to do a store pickup. It wasn't ready for 3 days & I finally just went to the store because we were in the area & don't live nearby enough to just wait around and I needed the items. The person gave me so much attitude about how I shouldn't come in without notification. It wasn't a holiday or anything, just a random spring day. But I shook it off as oh maybe she's having a bad day. They have cute stuff but for the price & the horrible CS, I can easily see this being the next store to go out of business. "Inflation" is affecting everyone but don't go marking up items & then expecting us not to say anything when you pull things like this. We most likely won't be returning or just order online to avoid this.

who doesn't love world market??!!…read more This location is convenient and well organized, and contains amazing finds from gift bags, to utensils/dining ware, to furniture. And so much more! And you get rewards points that turn into cash off on future purchases. This place is not expensive, but you can also find better deals at other businesses; however, World market is a one stop shop for almost anything you're in the market for, especially for unique finds. Customer service is helpful, and mostly cordial but they get busy, and have a lot of merchandise to cover. parking is crazy but they have dedicated spots for online pickups-which is highly convenient! Highly recommend!

Great things, friendly people, clean, well-organized, easy to find, fun to look around, always find…read moregreat new unexpected storage solutions plus fun things along the theme of organization, such as paper clips in various shapes or cool rubber bands and things like that!

Looking for a cute little container or a big container for storage? Well, you have come to the…read moreright place. I really like the variety of storage options. They have things for your desk or office. Also, containers for the bathroom, which is where I was today. I have also purchased toy containers and boxes to hold books from my classroom. The possibilities are endless. The quality of their merchandise is high quality, so you pay a little more. But, I would much rather pay more and have the product last. Service was great, they have people servicing the sales floor and at the counters. If you need a container, chances are The Container Store has one to fit your needs.

Horrible experience all the way around. We received incorrect cabinets for three different…read morelocations. Had to build a platform in order to make some of them work. Ordered the wine cabinet. We were missing all of the hardware missing shelves and also missing the glass doors. We were also quoted kitchen cabinets without handles. I'm not sure how that makes any sense. We were also shorted cabinet handles and still can't get the correct amount. I have sent several emails about one missing handle and cannot get a response. Kingston Zhang was our point of contact. He is very incompetent at his job and we feel like he does not care about the finished result. Would highly recommend using another company.

Friendly and professional. Delivered and installed the furniture as expected. The show room has…read morevariety of furniture, including authentic Chinese wood dinning table and living room sets.

This is a cute store! I had some business in the area, and the timing of this opening happens to be…read moreperfect because my niece just asked for specific items from here. The mission was a keychain, but they have so much more in there. There's toys, themed merch, beauty products, food, accessories, there's really a lot to choose from! When I was finally ready to pick a keychain, I had a whole ton of options... it was a bit overwhelming! At the same time, everything here seemed familiar... and I realized it's the same store that was in Montgomery Mall -- apparently they moved over! I was surprised that my niece knew about this stuff -- she sure stays hip. So now Rockville Pike has Teso Life, Ebisu, AND Miniso. There are probably even more I don't know about. What fun!

Miniso recently moved to this new location. The store feels a bit smaller than the one at Westfield…read moreMontgomery Mall, but everything is well organized and easy to browse. They have a decent selection of blind boxes, which is nice. I remember when Miniso carried more simple, affordable stationery and lifestyle items around 2018. Now the focus is more on cute, kawaii-themed products. If that's your style, there is plenty to choose from, though similar items are also available at Ebisu or TESO Life nearby. A convenient plus is that this plaza has plenty of parking, so stopping by is easy.

Horrible selection. Very unhelpful staff. Asian Lady at the front desk today 3:10 on 7/29 is…read moreextremely rude and I actually walked out of the store due to how unhelpful she was. You can truly tell she hates her job.

Our design consultant, Bill (William R.), was fantastic! He greeted us warmly right when we entered…read morethe store and, over the next week, helped us find a couch that matched our budget and style preferences. Bill really went above and beyond, providing us with a variety of options from sectional layout/fabric choices/arm designs/etc. We're very thankful for his help and knowledge!!

First of all, this store is likely to be closed permanently…read more I used to love this store back when it had physical locations nationwide. I hadn't purchased from them in years and was unaware that they had changed their business model. I recently received a poor-quality Christmas tablecloth set from Villeroy & Boch (or possibly a counterfeit). Three separate items were included in a single order and arrived together in one package. However, the store required that each item be RETURNED INDIVIDUALLY, with return shipping paid separately for all three. Bottom line: I paid $45 to return an $89 purchase. The items were sent back two weeks ago, and I have yet to receive a refund. Please be aware. this store is not what it used to be.

Have you ever ordered a big ticket item online? Well, I nervously did! It was a $400 Dyson heater,…read morefan, and it purifies the air. I had a horrible experience with another business and I was nervous. I really wanted this fan and it was on sale, at $100 off. So, I put on my big girl pants and went forward with the purchase. My fan arrived three days after I ordered it. My fan arrived right to my front door and in perfect condition. It works so well, I may never leave my family room again. It is so toasty and warm. All hail Bed, Bath, and Beyond for doing a stellar job with my order and the shipping!