I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

This HomeGoods location is fantastic!…read more The store is overall clean and well organized. Everything is easy to locate and always has great finds and eclectic selections. And of course, HomeGoods always has excellent prices. Customer service was helpful, and mostly personable. But parking is a bit busy, even on a mid week, mid day visit. However, the parking lot is huge. This is my favorite location in the area! Highly recommend!

There are so many fun things in here! I had no idea what to expect and was ever-so-pleasantly…read moresurprised to find a Sesame Street tote bag, felt Dia de Los Muertos-style skeleton, cute little felt ghosts garland, and lots of other interesting things! It's clean, easy to navigate, with easy parking and checkout, all making for an all-around great experience! Highly recommended!

Hello,Disappointed with my $400 marble table purchase. The wood base cracked under the weight of…read morethe marble. When I visited the Rockville store on Feb 11, 2025 around 7PM, to discuss the issue, the manager's response was unacceptable. He was rude, spoke condescendingly, and treated me poorly. Not the customer service I expect. I honestly don't know how he got the manager job and treats customers like that

The bad: West Elm has very limited quantity available in…read moretheir brick & mortar locations. This location is more of a showroom. If you see something you like, you have to order online and pay shipping. The good: The staff are super helpful and friendly but they will most likely have to order the item you want online. It is nice to be able to see things in person to measure, view the texture, color, etc. Quality: I have purchased furniture from them in the past and have no complaints with the quality. Their prices can be steep but I do think it's worth it (for the most part). I hope they don't go 100% online and just make some tweaks to improve the overall customer experience. There is no replacement for a human touch and the ability to see and touch items in person.

I ordered a sofa in late December 2025, and it was delivered early April 2026, ......and it…read morearrived without the hardware and legs. I was told the legs were on another moving van and would be located and delivered within a few days, but that never happened. The sofa was shipped from Hong Kong without all of the necessary parts, and the company then refused to send the missing hardware by any method other than boat. After more than a dozen calls to customer service, I was told I would have to wait until September 2026 for the legs to arrive. As a result, I have had to wait an additional five months before I can use the sofa, which is still sitting on the floor without its hardware or legs. Customer service has been completely ineffective in resolving the issue.

Super-cute store with loads of really nice things 'packed' into a space that feels airy and has…read morethat real Med. Sea vibe (I know, because I grew up close to there.) Awesome hand lotions, hair perfumes, Turkish towels (I got a great grape [okay, just plain purple] and pink one that's got teal on the other side -- just beautiful and so soft, ooh, what luxury! Turkish towels are awesome because they take up less space and dry far more quickly than other, thicker towels, so of course they end up both smelling much better and being a lot more hygienic. The orange-scented hand lotion is super-luxe, too, with a rich creamy feel and excellent scent. I got the amber hair perfume. The rugs are really nice, with just enough texture balanced together with softness and sturdiness all together in one piece -- and there is an amazing selection of different colours of these area rugs available, all rolled up nicely in a cool basket. Speaking of baskets, they've got them! The baskets have a real beachy vibe and would be perfect for a day (or a week, or more!) at the beach. They're real sturdy and stand up well on their own, unlike some other floppier baskets or of course beach bags out there .... The baskets are also really good for shopping, too. There are cookbooks, fun cooking and cleaning supplies such as the never-before-seen-by-me ravioli-shaped sponges and oh-so-many things to explore, I wouldn't want to ruin it for you by telling you more! The person I encountered was super-helpful, friendly, nice, accommodating, etc. The parking is plentiful (At least it was when I was there.), and if you like pretty, flowery things, there is also a lovely gardening center just steps away ... plus lots of other stuff nearby to explore in Kensington! Very glad I stopped by! Only thing is: it's closed on Mondays. Oh, and I love the name, too! Olive & Loom -- even the name has texture and beauty in it .... A very 'Yay' type of find, indeed! Just lovely. :-)

Olive and Loom is a good retailer. The owner, Ferzan, is honest and fair…read more I had a good experience, and would buy from her again. Recommended...

World Market has been around for a while. I used to be a regular, mostly when I was furnishing my…read moreapartment and needed some funky artisanal pieces at affordable prices.. While I was about it, I'd pick up some global snacks. It had been years, but yesterday, since I was in the area, I decided pop in. The store focus seems to have shifted to foodie treats. I scooped up a box of British brownie mix made with Cadbury chocolate and a jar of Madras curry powder made with spices from Cape Town. I could have bought many more items, believe me, but I've been on an eating tear lately, so I held back. I was sad to see the home furnishings section much scaled back and more conventional than back in the day. But still, World Market remains a foodie delight!

Came to this World Market while visiting friends in the area. It seems a bit smaller bht they have…read morea lot of stuff like the other ones. We found some Asian snacks and cute teas to purchase. They have a great wine selection.

My friend and I took the macarons baking class at this location this past weekend. Chef Jess was an…read moreabsolute delight! The class was about 3 1/2 hours long and held at 9am. I appreciated Chef Jess' enthusiasm, kindness, patience and sense of humor--especially so early in the morning. Macarons can be intimidating but she set up our expectations at the beginning of the class and taught us helpful techniques. The macarons turned out decent looking but tasted delicious! The class is a fun opportunity to learn, bond with friends and meet new people (especially if you're teamed up with them - you're put into in groups of 4). You get a 10% in-store discount if you shop the day of your class. I appreciated that Chef Jess gave us a brief store tour; I ended up buying a couple of her recommendations. Can't wait for my next class! All the Sur La Table staff are friendly and knowledgeable. The store is well organized and the available samples are always a fun perk.

I am basing this more on the cooking experience than the actual shop itself…read more Chef Lisa was amazing! We appreciated her energy - she was consistent and great throughout the 2.5 hour Argentine steak night experience. She involved everyone in the class and the food was delicious. We will definitely be back!

What a gem of a store! They have such a variety of unique, thoughtful and lovely gifts that are…read morebeautifully displayed! The sales people are lovely as well, making it a pleasure to shop at Red Orchard.

Red Orchard is my go to place when looking for interesting and unique gifts. It has always been a…read morewonderful experience.

Pretty good selection of fabric but the bag of remnants is dangerously tempting. They didn't have…read morethe heavy duty black zipper I was looking for but the had lots of other notions.

The staff is so helpful. There is a good selection of fabrics. So glad to see an independent place…read morethriving.

Jay was helpful. First He kept the store open right at 7 PM when I showed up not knowing they were…read moreclosing. He allowed me to browse, and I found something I wanted but didn't know the measurement of my space. So when I came back the next time, the item was still there. Jay remembered me and was helpful - he gave me a great deal. I will be back.

I stumbled upon their outlet part of the website in looking for some new furniture. I emailed and…read morethe manager yousser was very responsive and connected me with a sales rep Lisa. Because everything was closed she was able to help me by taking pictures of the items i wanted to buy. The website also had issues so she helped me buy the items. The delivery guys were quick to get everything set up and wore masks and then left. They did leave one piece of small trash which could have been by accident it wasnt big and noticeable like a box would be. I was scared of a C rating but now i have confidence i can buy more C items and be satisfied. Best part was they had a memorial day weekend sale for an additional 50% off their already low pricing!

Do you want to be a Fairy Grandmother? Then, part of your job description is locating those hard to…read morefind toys. I had been on the phone trying to find the "Rumi "singing doll from the K-Pop Demon Hunters movie- she sings- Golden. They were sold before they even hit the shelves. I was dedicated to the search. I was in the Rockville Target and I had searched all over the toy section. I stopped this nice gentleman who came over to look in the toy section where the dolls were supposed to be located and none were there. So, he went searching in the back of the store and found the very last one. Yeah, my Fairy Grandmother wings were back. Thank you to that awesome gentleman! The doll was not cheap, but the look in my granddaughter's face made it priceless. My granddaughter loves her Rumi doll! Thank you Target!

Checked out this Target a couple of times in the past week. Parking was a breeze even though there…read morewere tons of people. The shopping carts were kind of stuck, so had to really jar them loose. Browsed around the different aisles and looked for items on sale, if there were any. Noticed the Electronics' section had minimized in terms of the space used and also the inventory. Earphones were in locked spaces, along with the PS5 games. DVDs/Movies were also locked away. Saw some Funko Pop figurines, but for regular retail prices. Apple iPhone Cases were on sale, but still pretty expensive. Walked around to see the drinks and food aisles, which had a good variety of things to choose from. Chips and gummies were on the expensive side compared to other stores. Bought some Organic Milk, which was $5.99 a gallon. Christmas themed clothes for the kids were intriguing. For Adults, there seemed to be some odd looking clothes for the Holidays, like the fabric and styles were eccentric looking. Personal hygiene and toiletries were adequately stocked. Saw some items on sale for the Men's Cremo products as well as The Rock's personal care items.