Wow... The Rockville / Bethesda location is ready for the holidays…read more The store looks fantastic . Very clean and very organized. Tons of stuff for all locations. Very good prices and selections.

I've never met a Home Goods that I didn't like, until I visited this one!…read more Sure, it's huge and carries an extremely large amount of items for every single space inside and outside your home, but the customer service absolutely sucks! I was eye to eye with at least 6 employees and NONE of them spoke, offered assistance, or seemed to care about me being an actual paying customer. I guess discussing their happy hour plans was more important than assisting the customers. After I grabbed the items I wanted, I got in line. I saw that register one was open and didn't have any customers, so I proceeded to it. Instead of letting me know she wasn't open, I had to ask and the cashier said, "we are open, not ready for you yet." Rude and should've been handled much better, but whatever. I then head back to the line but another line opened up. As soon as I approach, the cashier said, "no, she's next!" Talking about the woman behind me. I said, "No! I'm next. I just went to register one and they're not open!" She apologized and said she thought I came the wrong way into the line. Now, why would I do that? I can clearly see where the line starts and ends and I clearly understand the concept of a line! That interaction was the icing on the cake. I won't be returning to this location. Home Goods in Rockville, do better!

There are so many fun things in here! I had no idea what to expect and was ever-so-pleasantly…read moresurprised to find a Sesame Street tote bag, felt Dia de Los Muertos-style skeleton, cute little felt ghosts garland, and lots of other interesting things! It's clean, easy to navigate, with easy parking and checkout, all making for an all-around great experience! Highly recommended!

Hello,Disappointed with my $400 marble table purchase. The wood base cracked under the weight of…read morethe marble. When I visited the Rockville store on Feb 11, 2025 around 7PM, to discuss the issue, the manager's response was unacceptable. He was rude, spoke condescendingly, and treated me poorly. Not the customer service I expect. I honestly don't know how he got the manager job and treats customers like that

My husband and I needed ready made curtains for a few rooms in our new home. We had never really…read moreshopped at West Elm, but at the Pike & Rose location, we found several wonderful items: eucalyptus greenery, worn velvet draperies, small drink table. We made several purchases for draperies, but the colors online were slightly different and that difference did work well with our space. The return process has been outstanding. Whether ordering online or in the store, the process allowed us to return to the store. On many occasions, Marna Eshra, has been very helpful in selecting the best color for draperies. Marna was attentive, gave us space to talk amongst ourselves, and looked for the best alternatives. Marna has great customer service skills and really looks out for the best interest of the customer. One thing that could be improved is for the store to supply fabric samples for the ready made curtains to help reduce the number of returns due to inconsistency between color on the website vs color samples in the store. Thank you. Andrea Hines

The customer service is dismal. They "open" at 10 but didn't bother to open the door on time -…read moredespite clearly seeing that my husband was waiting in the rain. No one asks if you need help in store - we have been there numerous times to compare couches and items. Not once has anyone asked us if we needed assistance.

Olive and Loom is a good retailer. The owner, Ferzan, is honest and fair…read more I had a good experience, and would buy from her again. Recommended...

Emailed with a concern and was handled promptly. Great customer service. Highly recommend Olive and…read moreLoom.

Their customer service at the store is abysmal & has honestly made me question whether I want to…read morecontinue shopping here regardless of how cute & unique their items are. Last week we went and grabbed some things off of clearance. 2 cushions, only one had the original price tag and the other had the WM price tag. I only noticed the original one & said hey that's not 50% off of the price. The associate showed me the other cushion with now the marked up price tag from WM & said "oh we had to increase the prices for inflation" and never honored the original price tag on the other pillow... then she marked me wrong for yet another item for the price it was marked before the final one. I showed her the other price tag on the other side saying "look you guys marked it as such" for the final price. She gave me attitude and said "oh I need to speak to the manager to see if she can honor it". She gave me the price without my reward coupons but I was so tired of her nonsense I wasn't fighting her over a couple of dollars. I didn't want to make a scene but it's honestly absurd that they can't even honor their OWN MARKED PRICES. They were giving me attitude for their negligence & honestly, shady business practices. Another time, I went once to do a store pickup. It wasn't ready for 3 days & I finally just went to the store because we were in the area & don't live nearby enough to just wait around and I needed the items. The person gave me so much attitude about how I shouldn't come in without notification. It wasn't a holiday or anything, just a random spring day. But I shook it off as oh maybe she's having a bad day. They have cute stuff but for the price & the horrible CS, I can easily see this being the next store to go out of business. "Inflation" is affecting everyone but don't go marking up items & then expecting us not to say anything when you pull things like this. We most likely won't be returning or just order online to avoid this.

who doesn't love world market??!!…read more This location is convenient and well organized, and contains amazing finds from gift bags, to utensils/dining ware, to furniture. And so much more! And you get rewards points that turn into cash off on future purchases. This place is not expensive, but you can also find better deals at other businesses; however, World market is a one stop shop for almost anything you're in the market for, especially for unique finds. Customer service is helpful, and mostly cordial but they get busy, and have a lot of merchandise to cover. parking is crazy but they have dedicated spots for online pickups-which is highly convenient! Highly recommend!

I am basing this more on the cooking experience than the actual shop itself…read more Chef Lisa was amazing! We appreciated her energy - she was consistent and great throughout the 2.5 hour Argentine steak night experience. She involved everyone in the class and the food was delicious. We will definitely be back!

What a fun outing! We now know hope to make Seminole pasta and spaghetti using a kitchen aide. You…read moreare in teams of four so coming solo may not be as enjoyable unless you're extraordinarily outgoing. Our chef, Diba, was knowledgeable and funny.

Best store and best experience! Can't get better business. Love these people, so down to earth…read more Whatever I get from here hold a dear place in my heart.

Don't shop here. I had a very scary and upsetting experience. I was a loyal customer - not anymore!…read moreThe owner is horribly rude. I have been a regular customer for a while, to the point that the sales lady recognizes me and my son. I purchased a $40 stuffed animal less than a week ago, for example. Anyway, I went to the store today with my son and let him hold a jellycat. We have so many (most purchased from this store), that I didn't want to buy it. I hid it from him behind the books because for anyone who has kids, sometimes that's what you have to do to avoid a tantrum. The store sent a male to come follow me to my car and ask me where it was. They obviously thought I stole it. At a minimum they should have sent a woman to come follow me and knock on my car window. Their excuse was that sometimes kids take things without their parents knowing. As if I wouldn't notice my BABY taking something - especially when buckling him into a car seat. And if I did notice I would have obviously brought it back. We've spent hundreds of dollars in this store on jellycats. Never again! Please don't shop here.

My mother recommended G Street Fabrics to me after our local JoAnn closed, and she spoke highly of…read morethe store from her years of shopping here. I wanted to continue supporting it for that reason and for its sense of community, but my experiences have been consistently disappointing. Yesterday was my final straw. I am new to sewing and come in seeking guidance on fabric selection and product education, yet nearly every visit is met with dismissive or rude customer service. The older representatives in particular often do not greet me and respond reluctantly or faintly when I ask for assistance. Help is provided, but it often feels like an inconvenience unless they are in the mood. Yesterday, when I asked a representative at the fabric counter for help understanding a product, she was short-tempered and instead told me they were closing at 5:15 p.m., despite the website listing a 7:30 p.m. closing time. The interaction felt rushed, dismissive, and disrespectful. At checkout, I asked for a bag for several small tools and fabric. The cashier said they were running low, and etc and tossed the bag at me. This type of behavior has happened on multiple visits and consistently dampens the experience. I truly wanted to like this store, but the repeated lack of basic courtesy--especially toward newer customers--has made me unwilling to return. I hope management takes these ongoing customer service issues seriously.

G Street Fabrics is truly my happy place. The staff are incredibly knowledgeable, and their sewing…read moreexpertise shows in everything they do. They've been in business for over 80 years, and their deep sewing knowledge really sets them apart from other stores. Most employees have been here for years--some for decades--which truly shows their dedication and love for what they do. Even the store owners are very dedicated; you'll often see them on the floor greeting customers, which shows how much they care. Courtney is super helpful and really knows pattern making, Linda has been part of G Street for decades, and Leo is incredibly knowledgeable and always willing to help. You'll soon know everyone by name because they naturally become your sewing-expertise coaches. I even call them the fabric whisperers because they always seem to know exactly what you need. I bought my sewing machine here with Esther's help--she is so kind and genuinely wants you to succeed long after your purchase. They also offer upholstery services and sewing-machine repairs--both of which have saved me more than once. And I have to give a special shout-out to Lew, the sewing tech. He's the absolute best and always knows exactly how to fix any issue. I can't recommend G Street enough. It's a must-visit for anyone who sews, creates, or simply loves beautiful materials.

Jay was helpful. First He kept the store open right at 7 PM when I showed up not knowing they were…read moreclosing. He allowed me to browse, and I found something I wanted but didn't know the measurement of my space. So when I came back the next time, the item was still there. Jay remembered me and was helpful - he gave me a great deal. I will be back.

I stumbled upon their outlet part of the website in looking for some new furniture. I emailed and…read morethe manager yousser was very responsive and connected me with a sales rep Lisa. Because everything was closed she was able to help me by taking pictures of the items i wanted to buy. The website also had issues so she helped me buy the items. The delivery guys were quick to get everything set up and wore masks and then left. They did leave one piece of small trash which could have been by accident it wasnt big and noticeable like a box would be. I was scared of a C rating but now i have confidence i can buy more C items and be satisfied. Best part was they had a memorial day weekend sale for an additional 50% off their already low pricing!

Great service, selection, and value! The sales clerks were particularly helpful. I love my…read morepurchases -- and they were so affordable! I suppose the selection could have been broader, but it suited my tastes.

Rude employees have the nerve to look my friends up and down when asking about sizing. Already felt…read morenot welcomed coming in but the staff made it worse.