Did a good job at a reasonable price. What more are you looking for? We're in and out in less than…read morean hour and made no mess at all.

Great value and service. Repaired our chimney crown and replaced our stove pipe. They're very…read moretimely in responses and willing to address any questions or concerns. Looking forward to using them to clean our chimney in the future.

Adam was very honest and suggested that the only thing we needed was a carbon monoxide detector. He…read moregets a great review from us.

Adam advised me that our 100 year old chimney was dangerous to use, end of story. (not redeemable)…read more He was immediate in his reply and passionate about his advice not to use the fireplace - to keep us safe. We already suspected as much but coming from someone with with his expertise made the final point. Thank you Adam!

Was hired to put a new cap on my chimney . Man shows up doesn't have the right cap and also he…read moredoesn't realize that it's the middle one out of the three at the top . Did not have the right tools for the job or the ladders . I finally got up on my roof to see what had been done because I am quite old 71 to be exact and found that he had smashed my air vent across the top of the roof as I have a metal roof . He tried to use a standard ladder to get to the top which he could not reach so he laid it down and stood on to ​ the edge in able to get a few inches so he could stretch on his tipping toes to reach the top which he never saw the top . I also witnessed with my own eyes and tried to put up that slid down my chimney which smashed ​ on my roof with him on top of it . Now if you would have bought the correct ladders like a step ladder he would not have done such a poor job . Extremely unhappy with this contractor I would not use him again or recommend him . Which I have all pictures to verify this . When he was here I called the owner told all of my problem that I saw and he told me to just to let him go he knew how to do his job well that apparently was not the case

DC Chimney is the only place I'm going ever again. We had someone else come in and clean, and then…read moregave us a ridiculous quote about repairs. Got introduced to DC Chimney by a friend who came in, and immediately noticed that the prior person left our chimney filthy, with a lot of possibility to have the *wrong* type of fire coming out of there (as in, house damage). So what did Craig and his people do? First, he got in and cleaned the hell out of it. Second, he gave me advice on how to take better care of my chimney Third, he helped me understand options for my chimney (we're getting caps installed next week) Oh, and then there's price. He's cleaning it for *less* than the people who left it dirty AND he's incredibly fair and reasonable on things like caps. He's just a genuinely good dude, who does quality work, and is fair and reasonable to customers. Honestly, there are lots of people who claim to take care of chimneys, but DC is the only one I can trust to do it right AND trust not to rip me off. That should be what you want, too.

Nicest people! Very trustworthy and feel safe starting a fire in my wood burning stove after just…read moremoving to the area . Prices are fair as well

They showed up on schedule. Service person was friendly and cooperative. He fixed a problem with…read morethe baffle which was preventing the chimney from drawing properly and did the cleaning. Work was completed quickly leaving no mess. Charges were as quoted when I made the appointment. I would certainly recommend the firm.

It's been a year and the chimney needed cleaning. The workers showed up early and were done…read morequickly and now I'll be able to enjoy my wood stove all winter worry free.

Heard some thrashing in my wood insert liner and knew I'd need help extracting whatever was in…read morethere. Joel and crew were on the spot the next day, ready to help. They cleaned the chimney (luckily, whatever was in there had gotten out on its own), installed a cap, advised me about a problem with puffback, showed me a better way to maintain my insert, cleaned up and were gone. Prompt service, very fair price, congenial guys and good advice--hard to find but great when you do. They are already on my calendar for next year's cleaning. I've consulted with a number of other chimney companies. This firm got the job done quickly and well and, let me say it again. for a very fair price. I recommend them without reservation.

Chimney Hero's has been servicing my cabin stove for 10 years. They are reliable and trustworthy…read more The technicians did complete inspections and filled out reports for my insurance company The company stands behinds its work and returned to complete a job to make sure stove was working properly. My stove is working well now!

My complaint is about an extra charge of $326.93 for a "Heroes Membership" that I had not asked…read morefor, agreed to, or was told I was being charged for and the mismanagement of this charge by the office staff and manager. The extra charge was in addition to their $340.00 chimney cleaning fee. When I called the office to inquire about the extra charge, I was told the person I needed to talk to was not there, and the chimney tech that serviced my chimney was on vacation. I tried to find contact information for the owner of the business, but was unable to find any, which was as concerning to me as being mistakenly charged over $300, and then having my bank account subsequently overdrawn due to their error. I tried to get to the bottom of how this could have had happened, but every answer I got from the office manager left me feeling more perplexed, bewildered and mistrusting in the company's financial practices. I was ultimately refunded my $326.93 but never offered any sort of written apology or incentive that would lead me to want to keep my business with Chimney Heroes. If they had simply given me a discount on next year's cleaning, and/or an offer to reimburse me for the overdrawn account, I would have felt compensated for the error and wanted to keep my business with them. But you don't just help yourself to a client's bank account after they've trusted you with it to take only what is owed. 3 years ago I spent over $10,000 having Chimney Heroes install a wood stove, and have been a loyal customer for years. During the increasingly frustrating call with the office manager, she told me to make a suggestion as to how they could make it right. I told her that this was why I wanted to talk directly with the owner, as the office manager seemed oblivious to the concept of offering compensation or incentive to keep my business and trust after such a significant error. She clearly wanted me ask for it instead of offering, which added insult to injury. She was condescending in tone and approach, and left me feeling enraged. I am retired and on a limited income and this whole experience has breached my faith and trust in Chimney Heroes, as well as my bank account, and my patience. After 20 minutes I was livid, and she was admonishing me for saying that "this much money is a big f***ing" deal, so I informed her that I was ending the call, and that they had my contact info if they want to make this right. I informed her that I was going to write a review that reflected this experience, and although she balked at this, she continued to be obstinate. A good office manager knows what to do in a situation like this. A good office manager doesn't "handle" a customer, they work with them. That is what I want the owner to know.

Our third experience with these totally responsible young contractors was, as we've learned to…read moreexpect, excellent. They come when they promise, they do the job fast and very well and their fees are more than fair. With no reservations whatsoever, we strongly recommend J and A Masonary Ed and Terry Kornbluh

I am not using this business, but they did offer me a competitive quote and good communicationread more

Quick response, good diagnosis of problem (not a roof leak, instead condensation from poor…read moreventilation), Improved ridge vent, installed other vents, totally resolved problem. Not inexpensive but good service, great people.

Home Evolution did a great job replacing my roof and even helped with the financing. My roof was…read morelong past due to be replaced down to the decking. The large crew arrived dressed in company uniforms and brought lots of safety equipment. They did a fantastic job! In one day, they ripped off the old shingles, replaced all the old plywood, and installed a beautiful new roof. They also did a great job cleaning up around the house. They were quick to respond a fix a portion that needed a little more care. They inspected one year later and called several times to make sure there were no issues. Everyone who works there is very friendly and customer service is in their culture.