Marshalls has been our heater and A/C for maybe twenty or more years. installing a heat pump and…read moremaintenance of heater and A/C. In that time they replaced one heat pump and installed a second pump. The service department is the weak link in this company. Phone calls to make an appointment with the service department can go unanswered for hours. Leaving your phone number with a message to call back is futile. This problem has persisted for years and does not get better. Pointing out that problem doesn't change anything. Even to the service manager. The only bright spot of this department has been the technician Jeff Allen who has been great. He is an asset to this company. I can no longer recommend this company.

Marshall's service was very good. The tech met expectations by performing the necessary checks and…read moremaintenance. Plus, he was polite and interactive and gave me some hints about my heating / cooling system. The company communicated well with me, providing updates on the tech's arrival time.

We were concerned about a strong odor emanating from our laundry room, so we contacted Ye Old Town…read moreSweep. We suspected the dryer vent was slowing the exhaust, posing a potential risk. It had been many years since it was cleaned. The technician arrived slightly early and got straight to work. He seemed knowledgeable and had all the necessary tools and supplies. After getting under the house, he quickly determined that the odor was coming from the laundry area, not the dryer vent. It was the foul smell of a skunk. The dryer vent was indeed in need of cleaning; reassembling the ductwork, he used screws and tape, so I feel it's very serviceable. The gentleman was considerate and flexible because I asked him to give our wood insert chimney a mid-season cleaning. Having a strong draw is essential since it provides over 60% of our heat. So thanks to the skunk, we now have more efficient facilities and a new resource. I will put the Ye Old Town Sweep in my contacts for their service next year.

Just had our dryer vent cleaned and the guys did a great job...so if you're looking for more than…read morejust Chimney Sweep service these are the guys! Will definitely use again.

Prompt replay ( upon return from vacation). Showed up on time, did job, recommended further work…read moreand two possible contractors one of which was great.

Paul and Julie have been servicing our woodstove for the past 12 years. We are always very pleased…read morewith their work and will continue to call them as long as they are in business. They are timely, clean, considerate, and professional.

Aye let me tell ye' , this one's a doozy…read more My MIL's house burned down in a forest fire on Labor day weekend 2020. After insurance came through and we'd done some design consultations, we signed a contract with Adair in February 2021. The sales folks said that the build team would be able to deliver a house in August 2021. Wet ink on the page, the superintendent laughed in my face and said, "who told you August?? September is the earliest we can possibly do." After that, he declined my calls, ignored my emails and texts, refused to answer my questions, and rebuffed the upper corporate overlords to whom I complained. September came to October, October to November... Thanksgiving came and went and the estimated completion date stopped being updated at all. At Christmas time, with my MIL living in a literal shed in the literal mountain snow, they told me the house was done. Well, I inspected the house and there were many structural and quality deficiencies apparent to me, the layperson. I told them "um no, fix it." December went. January went. Meanwhile they managed to fire the first super and hire another without telling me. And then fire that one and hire a third, again without telling me. Midway through February. I told them "You know what? All the rest of the work is stuff I can do, I don't need you. You're fired." And that's why I'm down at my MIL's house every weekend now fixing s* they didn't do. If you ever need a house built, don't. And if you do, for god's sake don't hire Adair.

My husband and I just finished building with Adair in June of this year. We had such a good…read moreexperience with them and our home turned out beautiful! Our contractor, Craig, really made all the difference. He was responsive when there were any questions or issues and always followed through on his promises. The build took 7 months from start to finish which we were really pleased with. Here were bumps along the way and things my husband had to stay on top of to keep the build moving along but you're going to have that with any builder. Im so happy we had Adair and Craig especially for our build.

Darrell and his crew fixed our crumbling mortar and put a New England style cap on our chimney. I…read moream confident that his work will out live us. You will most likely have to wait a bit before he can start but it's worth the wait. His attention to detail, friendly and knowledgeable staff and excellent service are the best I have experienced here in Eugene. Sarah

When I sought out a contractor for my home's crumbling chimney, Darrell responded quickly to my…read morerequest for an estimate and made me feel confident that Blackstone Masonry would do a great job. He and his team did not disappoint me. While I had to wait a few weeks for them to start the job (it's no surprise that they're in high demand!), it was worth the wait. From choosing the best colors for the bricks and mortar to coordinating the placement of the chimney's flashing with my roofing contractor, the communication was terrific. The construction crew arrived each day when they said they would, did a fantastic job, and cleaned up everything when they were finished. I'm incredibly happy with their work and wish I could give them 6 stars instead of five.

Outstanding service and attention! Apparently they are under new ownership…read more My old fireplace bellows finally crumbled in my hands from years of service. Driving around and calling proved useless as the only bellows we found was almost $300!! It was gorgeous though, but too beautiful to use. Finally, Home Depot Customer Service recommended this small mom and pop shop. I'm so glad they did! We called them and yes they have bellows. We drove over and were greeted with a smile. I was stupefied to think I'm going to a sewing and vacuum repair for a bellows?!? What?? Uhh, okay, then I might go to a burger joint looking for a car wash?? ... Jokes on me as this place has it all! Yes, they have loads of sewing and vacuum equipment, supplies and repairs, plus they have a beautiful selection of pizza ovens and outdoor barbecues. There was one pizza oven in particular that really caught my eye. This beauty would go well on my patio deck next to my smoker. It runs on either wood or propane and is assembled on a really nice frame with shelving. It can do fairly large pizzas as well. Other areas of the store surprised me as there was also a nice variety of wood and pellet stoves as well as a section for sewing and vacuum. I ended up with a nice quality bellows for less than $100 and a firewood tote that was made from recycled canvas materials and very sturdy. The store is clean and well organized with quality brand names. Staff are polite and friendly and they mentioned they are new owners. I would definitely go back for more supplies.

The crew at Viking Sewing saved the day! I am very attached to my 50 year old Viking Sewing…read moreMachine, which my mom bought new and taught me to sew on. It has followed me to many moves, and has made clothes and gifts throughout the years. A few years ago, the button hole feature did not work. I took it to the center, and was told it was not worth fixing. So I just worked around its idiosyncrasies, and my husband bought me a new Brothers Machine. What a piece of junk! I hated it, and used my Viking as well as I could. Recently, I decided to at least have my old Viking cleaned, and took it in for service. A whole new crew--and THEY FIXED IT LIKE NEW!! I am SO HAPPY! And it was only a week to do, and reasonable rate. Can't say enough about the great service. Please support this business.

Shawn/All Purpose Painting will always get a call when I need some painting. I had him do my…read moreexterior. He did a great job at a very fair price.

Shawn painted the exterior of my house recently. At every step, he was clear, professional, polite,…read morekind, and competent. I will seek him out for additional services in the future. His work exceeded my expectations. His prices were great, as was his responsiveness in every communication we had. I am so glad that I found him!

We're so thankful for the beautiful job Steve did for us. I'm totally happy with the workmanship…read moreand with the way Steve and his crew worked diligently and were very helpful. Steve was very knowledgeable and kind. I highly recommend Steve's Masonry. Bless you for your hard work and professionalism.

Steve responded to my request for an estimate by coming to my house just a couple of days after I…read moreask. It was apparent he knew his business. He understood my project and made suggestions. A short time after his visit I has the estimate. He seems to me to be a very good mason.