We were concerned about a strong odor emanating from our laundry room, so we contacted Ye Old Town Sweep. We suspected the dryer vent was slowing the exhaust, posing a potential risk. It had been many years since it was cleaned. The technician arrived slightly early and got straight to work. He seemed knowledgeable and had all the necessary tools and supplies. After getting under the house, he quickly determined that the odor was coming from the laundry area, not the dryer vent. It was the foul smell of a skunk. The dryer vent was indeed in need of cleaning; reassembling the ductwork, he used screws and tape, so I feel it's very serviceable. The gentleman was considerate and flexible because I asked him to give our wood insert chimney a mid-season cleaning. Having a strong draw is essential since it provides over 60% of our heat. So thanks to the skunk, we now have more efficient facilities and a new resource. I will put the Ye Old Town Sweep in my contacts for their service next year. read more

Just had our dryer vent cleaned and the guys did a great job...so if you're looking for more than just Chimney Sweep service these are the guys! Will definitely use again. read more

if you want to be talked at, ridiculed, belittled and manhandled - go ahead call this business owner/chimney sweep. He told me he is a sixty- year-old man who is dying of cancer, I told him he should not be in business. The most unpleasant experience I have had in years dealing with a business . read more

Used a few years ago and was going to use again for blockage. Behavior on phone was VERY odd. Seemed bothered and was rude. I'll go elsewhere. Very strange ... Doesn't keep records. read more

Ye Old Town Sweep has cleaned and repaired our fireplace chimneys for over two decades. He shows up when scheduled, cleans both chimneys and leaves no mess. Our home first build date is 1880 with a second build date 1951. Standards have changed over many decades. Recommendations to rebuild meet current standards. While I have not yet saved enough to do the recommended repairs, I have always had excellent service for very fair fees. read more

Did a through job, was mindful of COVID protocols and pleasant. Would use again. Reliable, showed up on time

Our usual pellet stove cleaner was unable to clean it due to issues with a change in their policy to only work on stoves they sold. They referred us to this business. He came out and refused to clean it, charged us 189 bucks for an inspection we did not request in which they said it was not functioning though it was. Stove Doctor told us there was no issue. They did a wonderful job cleaning it. I think he just did not want to do the work (because he would need a ladder) and wanted to still get paid. Never use or recommend these folks to anyone. Never. read more

We had Ye Old Town Sweep come out for animal removal and chimney cleaning because we had a crazy infestation of flies in the house. They removed a dead squirrel and said they cleaned the chimney. There was no reduction in flies. We had dozens and dozens in the house. It was totally gross. We called and said we thought they might have not gotten everything and wanted them to come back. The owner was defensive and said the tech did everything they could and he'd been in business for 40 years and we just had to wait it out. Weeks later we still had flies and called another company. They were cheaper, more professional and showed us pictures of everything Ye Old Town Sweep missed. We didn't have a single fly after the other company did the work. Our problem was mostly with animal removal but based on what was left behind after they "cleaned" the chimney I wouldn't trust Ye Old Town Sweep with the safety of my chimney or my house. read more

Be sure to check all city ordinances or this guy will charge you for the privilege of learning them

Great service. Fast and friendly and didn't leave a mess. I will definitely use them again.

Very professional and thorough! We called for a last minute inspection, and they were able to squeeze us in. Fantastic service!

Glenn came out for an inspection and clean for our new house. He ended up repairing two things. The first was we didn't have a cap on our chimney so he took care of that with one he had in his van. He also replaced our ash dump which had rusted into oblivion because of no cap. He then talked to us about building a fire since our chimney was too old to have a draw from outside so we need to crack a window once the fire gets going. read more

Went above and beyond to get our chimney cleaned and capped after chimney swifts made a home. It was a dirty job but they did it promptly for a great price! Highly recommend! read more

TL;DR: Probably good at cleaning, but they don't actually listen to the problem you want solved. They're more interested in getting out to your property to charge you the fee than in working with you on an issue. Experience: We contacted several chimney specialists regarding a newly-purchased property with a chimney in poor repair. Among these, Ye Old Town Sweep was the only one who charged for a visit. A not-insubstantial $169. But for this amount, we were promised a detailed inspection, a full report with recommendations for options, and that a portion of the fee could be applied to whatever remedy we decided to go with. We were sold on the phone regarding their experience and ability. We emphasized the importance of their expert consultation. Following the inspection, we received a one page stock form that described the components and features of the fireplace and chimney. A summary of condition, and a single line recommendation to replace the chimney stack. In response to a follow-up text, we were told this was the extent of the report. Additional texts only provided alternatives in the form of my asking if something was an option and getting a yes/no. We also learned that the repair recommended by Ye Old Town Sweep on their "full report" was not a service they performed, so our fee couldn't apply forward to anything. In contrast, the two other chimney specialists we spoke with provided us with options and recommendations--and without charging for the site visit. In all likelihood Ye Old Town Sweep is good at chimney cleaning. However they are not clear on communication and happy to oversell you on what they will provide. Once they have completed the work, they leave you with a bill and little interest in actually solving your problem. I sent the payment with a full page typed letter explaining my disappointment with the service they provided. That I was paying them as promised, even though they did not deliver on the specific request I made from them. There was no response, only a prompt cashing of the check. This was a $169 learning experience. Ye Old Town Sweep is not a business I would use again and I would not recommend. read more

Fantastic Customer service .. Josh was our technician. He was communicative, efficient and left my area super clean. I'd Highly recommend Ye Old Town Sweep ! read more

First time using the services of Ye Old Town Sweep to inspect and clean the freestanding wood stove and chimney in the mobile home I recently purchased. They were efficient, thorough, tidy, and shared some helpful tips too. I appreciated the senior discount. Thanks! read more

I called and asked some questions and got screamed at for not remembering all the answers when I asked the same question a second time. Yikes!!! Not a good way to get customers. read more

They've serviced our fireplace and chimney two years in a row now. Great service both years. They were prompt, thorough, and courteous. I would recommend them to anyone! read more

John was friendly, efficient and was helpful in explaining what was going on when I had questions. Would recommend!

John from Ye Old Town Sweep is as professional, outgoing, and caring as they come. He has been servicing our stove since 03 when we bought our home. He always goes above and beyond just cleaning our wood stove. He ensures we stay on schedule with our cleanings. He came today and after cleaning our stove he also fixed a piece of broken marble under the stove for free just because it needed to be done. Ye Old Town Sweep is wonderful and essential if you have a wood burning stove!! read more