Hello,
I have nothing but positive experiences with all members of Adair Homes.
Both Mrs. Dara Steinhoff and Mrs. Elizabeth Grant were knowledgeable, kind, and empathetic of my schizoaffective disorder (bipolar type), which is why I am medially retired. I also have 1991 Gulf War Illnesses.
As an initial e-mail contact, Mrs. Dara Steinhoff was friendly, knowledgeable, and she investigated my questions to provide resolution of my desire. For example, I researched vinyl siding, wanted to use the Consumer Reports Best Buy recommendation of Heartland Hearttech, and Mrs. Steinhoff discovered that Adair would allow me to do so. I am interested in a low maintenance house.
I spent a great deal of time with Mrs. Elizabeth Grant. She listened to my desires, she was curious, she was wiling to learn about new topics, and she was straight forward.
I also had to tell Mrs. Grant that I have decided to wait two years so I can earn more money to build the home I desire. She told me that was fine, provided me an e-mail, and said she would happily work with me.
As a chemical engineer, I appreciate Adair's desire to have customers review their employees because I believe in Six Sigma, Lean, Validation, and other quality reviews. All companies should do the same. I am impressed.
I suspect that my experience with the above two people will be a trend.
As a chemical engineer, I do believe in constructive critique as well. My critique has nothing to do with Mrs. Steinhoff or Mrs. Grant. Rather, I have mixed feelings about my communication with AFS--Mr. Brian Miner.
Mr. Miner responded to my e-mail, but he did not answer my questions. He did supply me with an application for a loan, but there is much more to a relationship than an application, and the latter is especially true when building a home. Never the less, I, as a chemical engineer that has worked an average of 80-115 hours a week in the past, know that there just isn't time sometimes. In other words, I know management can be at fault as well.
Have a nice day!
For other customers, I would like to suggest a great book for helping to decide a home. The authors are from Stanford University on Longevity[3] and ex-Secretary of HUD[1;3]. I have found some other useful references as well[2-7]. If possible, please consider healthy house principles[4-6], Universal Design and Vistability[1], location for extended productive life living[1], and energy efficiency[7].
References:
[1] Cisneros, Henry; Dyer-Chamberlain, Margaret; Hickie, Jane. (2012). Independent for Life: homes and neighborhoods for an aging America. Retrieved (2014, Oct. 10). University of Texas Press.
[2] Lloyd. Janice. (2013, Mar. 12). Your Dream retirement home takes planning. Retrieved (2014, Oct. 10). usatoday.com[online]. Available from: http://www.usatoday.com/story/money/personalfinance/2013/03/12/retirement-housing-relocating/1971265/
[3] Stanford University. Stanford Center On Longevity. Retrieved (2014, Oct. 11). longevity3.stanford.edu[online]. Available from: http://longevity3.stanford.edu/
[4] Underwriters Laboratory. Indoor Air Quality: Impact Of Paint On School Air. Retrieved (2014, Oct. 11). newscience.ul.com[online]. Available from: http://newscience.ul.com/indoorairquality
[5] American Lung Association. Health House. Retrieved (2014, Oct. 11). healthhouse.org[online]. Available from: http://www.healthhouse.org/
[6] Healthy House Institute. For a Healthier Home: The Resource for a Better, Safer Indoor Environment. Retrieved (2014, Oct.). healthyhouseinstitute.com[online]. Available from: http://www.healthyhouseinstitute.com/
[7] Energy.gov. Energy-Efficient Home Design. Retrieved (2014, Oct. 11). energy.gov[online]. Available from: http://energy.gov/energysaver/articles/energy-efficient-home-design read more