Dear staff of Aperion Care Evanston:
I can't thank you enough for the way you care for my mother --------- On behalf of my siblings and family, THANK YOU!.. I Hope today you find this letter to be the opposite of other letters you may have received (negative letters if any) and this letter fills the heart.
The sign in front of your building states "Hero's work here", so true! Heroes whose names are Takalra, Joe , Daisy, Jessica, Kristen, Veronica and Lucero and I'm sure I'm missing others, please accept my heartful apology!
My mother has Parkinson's; a horrible disease. She has been in and out of rehab centers for the last 10 years (7 centers to be exact). When mom's not at a center, my siblings and I care for her. So we understand the demands of hard work placed on care takers and facilities such as yours. That you care for 5, 10, 15 patients at once is admirable.
With that said, I'd like to take this opportunity to express appreciation and sincere thanks for the tremendous quality of care you've provided for mom and the many others at your facility. You always find creative solutions on bringing joy to the residents. From corn-hole bean toss to face mask painting or just creating an environment of excitement for a holiday such as Halloween, you keep things fun filled and entertaining.
Takalra Overton and Jessica Grant you are mom's favorite and my family's personal hero (other than our look alike niece Kirsten with that professional answering voice) From teaching her how to connect her phone or learning to use a new one for an hour (Jess she is still lost, will get there one day) or Takalra scheduling our visits or just looking for a bag that was misplaced, no request is too small or big. You are always up for the favor. Aperion is so fortunate to have a hero's with your qualities on their team. Thank you for giving Mom your best. We can tell what you do comes from the heart.
Daisy Altamirano, thanks for helping me make the right choice without even visiting Aperion due to Covid 19. The drive from the south side of Chicago to the north side is totally worth it and it happened because you assured me a difference.
Again Thank you creating the WOW factor within me and my family. read more