My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

My name is Shannon Parson Johnson, My father William parson was able to pass away with dignity and…read morerespect, I cannot say enough about the incredible care and compassion this hospice team provided for my father. Their whole demeanor and attitude is that of angels, compassion, empathy, love..When he was in the hospital, he was not receiving the proper pain management, they kept delaying the hospitals hospice program while my dad was dying in pain. I was desperate to get him home. Alena, the administrator, moved mountains to make that happen. They got my dad home in less than 18 hours, they were by my father's bedside within two hours of me calling desperate for help, which felt like a miracle during such a difficult time. Daniel, the nurse who came to the hospital, was so attentive and caring such a such a genuine person. And once we were home, nurse Julie and nurse Grace took over and truly went above and beyond. They made sure the bed oxygen tanks supplies and meds was delivered before my dad even got home.They made sure my dad was comfortable, out of pain, and surrounded by dignity and respect--something he was not receiving in the hospital. there was also a Sweet CNA that came to help as well, Because of them, my dad was able to pass peacefully at home, just as he deserved. That means everything to me my father and our family. All of my father's friends and loyal family were able to come visit with him before he passed the next morning.. I highly recommend this hospice agency to anyone going through end-of-life care for a loved one--or even for themselves. Don't wait until the last minute. Have this hospice team set up ahead of time--you will not regret it. They are truly angels doing God's work. Shannon Johnson-parson

This is such a nice company to work for. They treat the employees and clients really well! They…read moreoffer ongoing training & fun events too! They are super patient and no matter who you speak with in the office, they all are willling to help in every way possible!

My mom lives in the Northwest Suburbs and we finally decided that she could no longer "do it…read morealone". We had gone through a lot with my dad before he passed away and so we knew what we wanted and what we didn't. Unfortunately, the informal network we used for my dad didn't have women caregivers so we were back to to square one. After doing a lot of research with the local senior center and online we called For Papa's Sake, which is based out of the town next to where my mom lives. From the very first phone call I suspected we had gotten lucky. After a couple of calls and some group discussion between me, my mom and a For Papa's Sake senior person we decided we'd try them out. And am I glad we did. They listened to my mom's and my requests, likes, dislikes, deal-breakers etc. and they never batted an eye. They did say it might take a bit longer than usual (given our needs) to find the right care giver, but they called back in less than 5 days and we had a care giver within 10 days to 2 weeks of that 1st main discussion. That care giver has worked out so well. It has really improved our lives and I can go days without worrying about my mom...what a relief. That's what For Papa's Sake provides: relief! If you are looking for an alternative to a nursing home or aged care facility or whatever you want to call it, For Papa's Sake really cares and I would encourage you to give them a call. They have worked out great for us and I would not recommend them for something so important if they weren't doing a great job.

I am so grateful for the support, compassion, kindness and care for my family member. The…read morerelationship began with Claire & Ashley to introduce Heartland Hospice and hold my hand. Then we met Janet K., hospice nurse...who quickly felt like family. Janet was always there. Janet listened and guided us. She was with us every step of the way. I don't know how I would have handled the passing without Janet. Everyday Shawntale, CNA visited John to support him. She showed such compassion, humility and care. When there were a few issues with the facility, Ashley was there! She answered my text messages within minutes, quickly addressed the issues. The words "Thank You" are inadequate to express my appreciation for the love and support from Claire, Ashley, Janet, Shawntale and everyone at Heartland Hospice.

deep gratitude for Xio (hospice nurse), Ester and Jacqueline for caring for my mother the past 3…read moreweeks. their kindness and support at a difficult time has been so appreciated. they take so much time to explain to family members how to care for their dying loved one. a thousand tha k you's! you have inspired me beyond belief

Amazing care all around The 24hr hotline was especially…read morehelpful in giving us the peace of mind Every staff is full of empathy and knowledge Thank you for helping our sister cross the bridge Bless you all

I had the chance to have a family member come here for hospice and the nurses here are true…read moreprofessionals. They comfort and care for everyone with total respect. There is always someone there to ask questions and monitor the health of all patients. Parking is tricky as they don't validate and have valet. There are plenty of metered parking nearby.

The VITAS Hospice team is amazing! They provided such wonderful care for my Mom and supported me…read moreduring her last stages of life. Today I received a precious gift from VITAS Hospice volunteers; three Care Bears made from my Mom's favorite blouses. Cherished memories.

Took great care of my mother in hospice. Shout out to Dawn and Sheila! Made sure she was…read morecomfortable and calm. Also provided a religious counselor to talk to.

​I would like to recognize two truly exceptional members of the Gentiva Hospice team, Tiffany…read moreWisinger and Chaplain June. Tiffany Wisinger is full of joy, incredibly kind, and deeply dedicated to her work. Her compassion and positive spirit shine through in everything she does. She consistently goes above and beyond to ensure that patients and families feel cared for, supported, and valued. Chaplain June has a heart of gold and a genuine love for what she does. Her care and concern for patients and their families are sincere and heartfelt. She brings comfort, encouragement, and hope to those around her. Her uplifting spirit and willingness to always be there for others make a lasting impact. I know this personally because she was there for me when I needed support. Gentiva Hospice is truly fortunate to have both Tiffany and June as part of their team. Their hard work, dedication, compassion, and commitment to serving others do not go unnoticed. Thank you, Tiffany and June, for all that you do. The difference you make in the lives of others is immeasurable, and your kindness is greatly appreciated.

My Dad was on hospice through the memory care facility in Naperville. He was approved and serviced…read moreby Gentiva for 9 months. Then he ran out of money and prior to being approved by Medicaid and going to a nursing home he went to my sisters up north. We asked to transfer my Dads care from Gentiva to a branch that service the area. They did 2 evaluations and said he didn't meet the standard to receive the care. After being on hospice with the same company for 9 months. Said his dementia wasn't bad enough & he was walking fine. Well after just 10 days he fell last night and broke his hip. I do not understand how the same company could have such different standards. I would not recommend Gentiva if you are looking for compassionate care for your loved one.

Over the years their employees are rude and show minimal compassion to patients and families…read more Service is slow( equipment old and AB is environmentally stale. I still use the Alexian Bros Outpatient Pharmacy with confidence.

Positives: The facility is nice and peaceful, depending on what other families are there…read more Nursing/PCN staff was mostly compassionate and kind. My mother-in-law was brought in on Mother's Day. We were originally told she was only approved for 14 days of hospice, no mention on what would happen if it took longer than 14 days. It took a week to hear from social worker regarding her situation because social worker was out of town. no on-site chaplain, but one was available upon request. Social worker promised support with FMLA and a note for work, never received either. My husband was promised bereavement/mental health support, but only after she passed. it's been over a week and nothing. We have to track down the social worker to do her job. The last week of her stay, several loud families were visiting patients in the hospice house, with no enforcement of rules, rowdy guests, or inappropriate behaviors after we were told the teenagers in our party need to be on good behavior. The last few days of her stay, visitors, nurses and staff were talking loudly outside of her room about their personal lives. Completely inappropriate. Have had to ask staff several times for pain meds for MIL, she would be moaning and saying "ow" - nobody would check on her. Would tell staff at desk to get her more meds, they said I had to tell the nurse in a closed-door office. Why is it so hard to identify who is actually providing care? We were told by staff to plan funeral arrangements and they would contact our provider. After she passed, we were told she was a coroner's case and had to go to the Cook County Medical Examiner. We were NOT told this and have no record of this conversation or procedures (but a handout with funeral homes/crematoriums). Staff insisted they told us she was a coroner's case. We have no record. She passed on Memorial Day, the nurse on-site was unprepared for this and kept us at the hospice after she passed to talk to coroner. Did not release us, PCN staff told me it was okay to clean out her fridge and go home. We did not know we would have to talk to the cops, nobody told us that anyone who is seen for a fall and passes within 1 year has to go to the ME. No clue what to expect. More trauma after a traumatic day. We have now had to contact the funeral home on our own and hope they transport my MIL from Cook County to their facility without incident. This has been botched from the get-go. No continuity in training, communication, or actual support for families. The social worker here does not care about the families at all.

My mom has been fighting Alzhiemers for 10 years now and in a memory care facility for the past 6…read moreand the last 2 in a nursing home. She declined rapidly very recently and she is saying it is time. I did my research and selected Rainbow to provide hospice services. It has been about 3 weeks and so far I have been quite impressed. lots of team engagement with me and more importantly my mom. I made a great choice in this part of our journey.

At the end of the trail, our brother, Robert Snyder, passed away. While we interacted with Rainbow…read morefor a relatively short period of time, we cannot say enough about the outstanding service they provided with sensitivity and understanding. Everyone we communicated with were great, covering all the bases, but Sharon stands out in terms of her knowledge and expectations. She was right on the mark throughout. Thank you, Rainbow, for. your support and guidance during a very trying time.

Like anyone else, I headed straight to hospital when my uncle got hurt or sick. Hospitals having to…read morecare for so many people and wait times, it was hard. It was even tougher when I was out of town. I've always felt sorry to my uncle since I couldn't be there for him, when he needed me the most. While trying to find alternative ways to take care of my uncle, I found this home healthcare service called, 'Primus.' I was skeptical at first since it's not me who's taking care of it, it's a 'service.' I've met John, manager of Primus, and Diane, the care giver, to discuss how my uncle will be taken care of... It looked simple on paper, but the 'real' services that they provide, it was better than expected. I couldn't tell the difference at first but a week or two later, I saw it. My uncle's got healthier and happier. What I wanted for my uncle, Diane and Primus team took care of it. I'm looking forward to how well my uncle will be. I'll write more later...

My mother is under the care of Primus Home Care for the last 3 years now, and I feel that my mother…read morewouldn't have made this far without Primus. Both case manager and caregivers are very caring. I will definitely entrust them until the last day of my mother. I recommend them without reserve!!!

My sweet mother in law was nearing the end of life, and the people with 5 star really helped her to…read morebe comfortable during her transition. Everyone we encountered from the director of nursing, to the chaplain and nurse assistant were so nice and helpful. Felicia the CNA was so gentle, and treated my MIL with such kindness. The nurse we worked with, Clarissa, reached out in the evening to see how we all were doing, as if she had a 6th sense that she had just passed. Thank you for helping us while Judi transitioned peacefully.

From the owner: We render compassionate care during terminal illness to patient and support to their families. Our…read morenursing staff is available 24/7 to meet the needs of patients and their families. At Five Star Hospice and Palliative Care, we are proud to state that we offer in house medical equipment. If needs change, our staff is ready and prepared to assist in providing the best quality and compassionate care. Our diverse team is passionate about caring for others with their hearts. We look forward to serving your community!