I hate the fact I am reviewing a hospice center and pray that no one needs to ever look for a…read morecenter. If you do need hospice for a loved one, this is the place to go. My grandmother sadly needed to stay there for 4 days before she departed us. The facility is clean beyond belief. They worked on it every moment of every day. The staff took such good care of my grandmother. They continuously checked in on her to make sure she was comfortable and also rotated her and kept her clean. I have heard so many horror stories of facilities that just kept their patients drugged. Here, the continuously checked her need for medicine. The facility also cared for my entire family. They made sure we were okay and spoke to us in such a caring manner. They helped to keep us fed, comfortable, and sane during this horrible time. They had things to keep my children busy both inside and outside. I also thought the chapel was a calming place. The procession the staff shared in with my family as my grandmothers body was taken will be engrained in my memory. The staff really helped make this situation easier on all of us.

Over the years their employees are rude and show minimal compassion to patients and families…read more Service is slow( equipment old and AB is environmentally stale. I still use the Alexian Bros Outpatient Pharmacy with confidence.

I am so grateful that we have LifeChoice Hospice for my husband. Without a doubt, all of the…read moreprofessionals who visit us on a weekly basis are phenomenal people-Alex, the nurses, the CNAs, and the "emergency" times we have needed people here. We get a call when there is a substitute coming, we get a call if someone is running late, we get a callback when we have questions. Medicine is delivered to our door within 24 hours of the request, but usually the same day. The seamless care from everyone is remarkable. When hospice is mentioned, most people have no understanding of what the wonderful benefits are for them. At a time of life when support is crucial, LifeChoice Hospice is there-for my husband and for my family and me. Again, thank you LifeChoice! Peggy T.

My family decided that my Dad required hospice care towards the end of his life and we chose…read moreLifeChoice for that need. We were assigned Emily as our case manager and she was great to work with. However, we interacted the most with Grace who was on-call at the time we engaged them and helped my Dad a good bit during his last couple of days. Grace was super patient with us when we asked lots of questions about his care and hospice in general. LifeChoice also provided a rabbi for us and I think my father really appreciated that the rabbi visited with him for over an hour. I think they provided my father a lot of peace and comfort during his final days. My only regret was not engaging them sooner. Thank you LifeChoice for all of the help you provided my father and our family.

BrightStar was recommended to me by another agency for a nurse who will come to your home and fill…read moreyour medicine boxes, which I needed for a relative. I spoke to Erica, the community liaison, who was very helpful & got someone to come out within two short days. The nurse Ursula was absolutely wonderful. She was incredibly patient & knowledgeable. She then helped us find another affordable option through our township, which was a godsend. We wouldn't have discovered this if it weren't for Ursula genuinely wanting to help us. We couldn't be more grateful. Highly recommend them. Very caring and supportive.

Awful. I am simply going to state facts here, and you can judge for yourself what you think of…read moreBright Star. First of all, they were suggested to me by the Kenneth Young center, which I find odd in retrospect. I was told at the start that every attempt would be made to achieve consistency. But suspiciously, I was discouraged by Ursula the nurse to try to meet any of the caregivers to give them a tour of where things are in my 88 year old mother's house. Then I found out why: Over a period of about 2 and a half months my mom has had 15 or more different people coming to her house. Her schedule is by no means demanding: Just 4 hours 6 nights a week and 5 hours two days a week. 2 or 3 people should easily be able to cover such a schedule. I never realized the vast amount of different people because all the invoices come 2 weeks after the date. One woman seemed to come regularly and my mom liked her and the caregiver knew what to do, but often it was some new person filling in a shift who a) my mom didn't know and b) didn't know what to do or how to do it. About four times no one showed up at all, and once a woman left early because she had to drive to another town to care for someone. Because of the inconsistency of staff, the quality of work really suffered. I think they tried and it certainly wasn't the caregiver's fault, but they just had no idea what was going on. More importantly, it really soured my mom on having caregivers come at all because it was like being invaded by an unhelpful stranger all the time. I complained about this to the manager and she told me they were understaffed and having a major crisis. Previous to that, I had complained about the inconsistency to Ursula and she told me the caregivers just picked up whatever shift they wanted and the managers had no control over it! This is not the impression I was given when we signed up. I feel I was lied to more or less. When I finally realized how many people were coming, I complained once again and was told in a vague way they would talk about it at their next meeting. All in all I complained to three of the upper management and they did absolutely nothing. In fact, there was a lot of passing of the buck. Home Instead is the company I switched to and they took the time to design a schedule with 3 caregivers for my mom. I'm sorry this business is having problems; perhaps the quality will improve when they lose enough clients. I called to cancel service and told them I'd be quitting in 2 days, the last day being Wednesday. Guess what, *no one* came to my mother's house that last day. I had to go help my mom on what should have been a day off.

Both Mayra (CNA) and Frank (Nurse) have been caring, sensitive, and compassionate with my Dad who…read morehas recently entered Hospice Care. Top rate consistently excellent service during a very difficult time. Thanks!

My father has been in hospice since this past January. and from the first day with nurse Hara it…read morehas been incredibly amazing. and later with Nurses Julie and Mayra. they keep me updated with every thing and every time they visit my dad. their care and empathy is next to perfect. I appreciate them so much bd are never bother by any of my questions or concerns. I don't where we would be without them. my family is blessed to have hope hospice be our support system in this sad situation we are living. everyone at Hope is amazing. thank you so much. thank you Julie and Mayra. thank you over and over again.

I have personally known and worked with Assisting Hands Home Care - Schaumburg, IL for the last few…read moreyears, and I can confidently say they are truly exceptional. The owners and staff lead with love, care, compassion, and kindness, treating their clients as if they were their own family members. Their dedication, professionalism, integrity, and support are unmatched. When you do what you love from the heart, it shows--and this company exemplifies that. They create an environment where clients feel genuinely loved, cared for, supported, safe, and happy. The peace of mind they provide is invaluable, and you can trust them to deliver an incredible experience for your loved ones. If you're looking for a home care service that goes above and beyond, I highly recommend Assisting Hands Home Care - Schaumburg, IL. My personal experience with them over the years has only reinforced how truly remarkable they are.

This company is very arrogant. Yes of course they go above and beyond and work shifts themselves…read more They are all about the money. They do not care about the caregivers. They rate on a previous employers pay and request previous paychecks. Andria speaks to you like a child. One of her favorite sayings is: "Like I said". Very immature office staff. The company has nothing to offer their employees. Caregivers stay clear away. Clients good luck. They will fill the shift themselfs.

Capital Hospice provided in-home care for our Mom this past July. Mom at 95 was diagnosed with…read morestage 4 cancer. Once she made the decision to be at home with family we called Capital Hospice. Capital immediately provided equipment, hospice nursing, medication and a twenty-four call line. We are so grateful for the attention of care that Mom and the family was provided- even a visiting Chaplain on the morning of Mom's passing. Candace and Benjamin of Capital were the angels that enabled us to safely meet Mom's needs.

A big THANK YOU to Natalie RN and John RN who cared for my mom in her last months and moments…read more Natalie was her main provider from October 2023-February 18th 2024. Natalie was on top of everything going on with my mom's health - including ordering equipment to assist her and keeping the nursing staff at the Radcliff updated. John was caring for her in her last moments. We appreciate how they kept us apprised of any changes. Thank you so much! Lisa Smith Family of Heather Lartz

Charles (Chuck) Fox…read more My wife has been in Memory Care at Clarendale for the past four months or so...needless to say a difficult adjustment for her and for the family during a particularly difficult time for us. We found the Clarendale staff to be welcoming, informative and helpful throughout the transition. As most people know, dementia is not a static condition, the signs, symptoms and behaviors constantly change as the disease progresses. The Memory Care staff and caregivers here understand that residents' needs change over time and work together with the family to discuss and implement appropriate changes. (Sometimes a small change can make a big difference.) Of course, no staff, no system is perfect, but in our opinion, the people we've worked with at Clarendale genuinely care about their residents.

I'm posting this to let people know about the Memory Care at Clarendale of Algonquin.. Neglect,…read moreabuse unsafe conditions and in adequate care. The Executive Director and Director of Health Services and their staff were fully aware of the on going problems which never was resolved. I hope this is a warning for families that are thinking of putting their loved ones in Clarendale of Algonquin. We finally had enough of their in adequate facility and moved my mom out.

I couldn't have asked for better advice, understanding and options on care than I received from…read moreElderwerks personnel. Barbara was always on top of the choices I could make and where to find the best services. I have never received such great assistance. When you are dealing with a person who needs memory care the path is not always a straight line. Barbara could respond to all of the dilemmas and point me in the right direction. She was so understanding. Her counsel was the best I could have wished for. If you need help call Elderwerks. They are GREAT!

IV used elder works or something very similar in another state . They really didn't help me with my…read moreneeds . I was told to call and I could possibly get a microwave, and possibly a small couch. They had both peices but for some reason I couldn't have them . sorry I don't remember the reason why. I just relocated in this state and everyone really thought this place would definitely help me. So I'm hoping what I'm reading you help with permanent housing? IV been homeless for almost 3years . I was staying at one point with my son but that just wasn't working out. But I need permanent stable housing. I'm on fixed income and I'm disabled woman 64yrs old with a small fully registered service animal.hopeing this time elder works can help me this time.