I visited the Apple Store because my MacBook had not been turning on completely. After…read moretroubleshooting it myself for over a week, I had already prepared myself for the possibility that I would need a new computer. Kennedy helped confirm that my MacBook had crashed and was considered vintage by Apple. Considering it was a 2020 model, I definitely had to laugh at that because it does not even feel old yet! From the moment I checked in with Bethany to working with Kennedy at the Genius Bar, the customer service was excellent. Kennedy was very personable, knowledgeable, and easy to talk to. She explained everything clearly, answered my questions, and made what could have been a frustrating situation much easier to navigate. The store was very clean and busy, but everything still felt organized and efficient. I ultimately purchased a MacBook Neo in the Citrus color and have been very pleased with my purchase so far. Although it was disappointing to learn that my old MacBook could not be repaired, the positive experience and excellent customer service made the visit a great one overall.

The wait after arriving for a scheduled appointment is aggravating. You check-in and they say 10…read moreminutes wait, but in reality it's more like a 30+ minute wait.

Jim responded immediately to my inquiry even on a Sunday. They did the work very quickly and he…read morecharged a fair price. You can tell he takes a lot of pride in what he does. I will definitely be calling him again. HIGHLY RECOMMENDED!

I went to JC's tech it & received the best customer service. Jim Linzell was so helpful & I…read morereally appreciate his time and effort. Customer service no longer exist with most companies but Mr. Linzell definitely has excellent customer service down. THANK YOU!!!

I did a dumb and dropped my iPhone X in the bath. Rice did not help, even after 48 hours. I was…read moretold that my phone was beyond saving by everyone in my immediate circle, but I took it here and the water damage was fixed in less than ten minutes. There was no line when I got there; the man that helped me had a bit of an accent, but we understood one another well enough to joke about how the Apple Genius Bar told me they couldn't fix my phone and had to upgrade to the newest model. He fixed the water damage, gave me a new screen (It was shattered), and it was less than $100. The man that helped me was very knowledgable, so I will be going back again to fix my old iPhone 5c (that Apple told me was obselete).

I went in to see if they could repair my phone's battery line. When I got there, I immediately saw…read morethe "no refunds" sign, which raised a red flag. When speaking with the guy there, he told me it would be a quick 30-minute fix before even looking at my phone. I felt like he didn't fully understand what was wrong with it, even after I explained the issue, which is why I asked if I could pay afterward in case he was unable to fix it. He continued to insist that it was an easy fix, so I paid the $170 and waited. When I returned, he told me he couldn't fix it and gave me only a partial refund. If they do not give full refunds, THEY SHOULD NOT REQUIRE YOU TO PAY BEFORE THE SERVICE. It seems like a scam to me.

Chip has been servicing our Baton Rouge store for over 7 years. This weekend, we were hacked with…read moreransomware in our New Orleans stores. As a precaution, Chip came to our BR location right away to set up an off site backup and secure our Baton Rouge computers. He is always available and responsive. He also upgraded our laptops, which are now working like new. Thank you Chip!

Brought in my MacBook for a new battery. 2 weeks later battery installed for $90.00. Took it home…read morethe touch pad was frozen by the over tight inn of the battery. Took back 3 days later it was ready by 5:00pm. Took it home 2 weeks later battery is dead. Returned and was told it might be that Minecraft is not letting the computer see the new battery? SAY WHAT? She uninstalled Minecraft. Nope battery dead. She did not reinstall Minecraft. And here I am waiting on a new battery in week 2. When I get the second battery installed I will NOT return to this Debacle. I should have gone to apple store, Worth any price to save a month long headache. And they only put good reviews on their web page! JRHETT57

Claude has gone above and beyond every time I have needed his services. He has installed multiple…read morecomputers at multiple locations and we even have VOIP phones with them. I have always been pleased with the timeliness and reasonable pricing. Give them a call for your IT needs.

I came here to do a fingerprint scan for my new workplace. You have to wait a while, but they get…read morethe job done. There is a fish tank and some magazines in the waiting room. They have a lot of time options for appointments, and there's a parking lot outside.

Both times I've been here I have had amazing, quick and affordable service. So impressed by this…read moreplace every single time.

Unfortunately, my experience was quite disappointing. The repair took much longer than initially…read morepromised. I was left waiting in the shop for over two hours, only to find that the replacement screen was of subpar quality. Shortly after the repair, the screen began to show signs of discoloration and flickering!!

I am happy with this service.I purchased a 5g internet service from T Mobile online and the prices…read morewere reasonable and shipping was fast and the staff were friendly and intelligent in ways cox and at&t were not.

Well after Att going crazy, I decided to talk with…read more T-Mobile. I'm not sure if they're service will be any better But the customer service at the Blue bonnet @ Perkins Location I highly recommend. I had a problem with Att and felt the manager went beyond the normal to Take care of me.

Computer Hell. Brought my computer in because it kept randomly restarting after a couple minutes of…read moreopening. They call me back and say it's a ram slot issue, apparently fix it, I bring it home same issue is occurring so I bring it back, they tell me they just switched over the ram slot. So now a couple weeks later my problem has gotten even worse and what do ya know! The whole motherboard is messed up! Now they're telling me it was on the work order the whole time and that I need a replacement motherboard starting at 199. Stay as far away as you can from this place unless you want a 2 week fix that will inevitably break again.

I'd rather wait the 3-4 days it takes for a part to ship from Best Buy than go here and get…read moreliterally scammed out of my money. There is no way a $200 up charge is for a "lifetime warranty". And that's not to mention that these guys will call and harass you about buying their software even though you said no the first time. They only care about how commission they can make off you. Go to literally any other place than here. It's not worth your time or especially your money.

This company was great to work with…read more On Friday night, my computer started shutting off immediately after pressing the power button. Spencer reached out, and from the start he was friendly and easy to work with. After I explained the issue, he was confident he could help and was upfront about his rates. He even offered to let me bring my PC to his home the next day. Within about an hour of dropping it off on Saturday, he called to let me know he had diagnosed the problem--it turned out to be my AIO water cooler. He clearly explained what was needed to fix it and gave me multiple options: I could pick it up and install the parts myself, bring him the parts for installation, or let him handle everything. I chose to have him order and install the parts. He sent me pictures and pricing for the recommended parts before ordering anything, which I really appreciated. That level of transparency made him feel very trustworthy. Once the parts arrived, he completed the repair and adjusted the necessary settings. The replacement he chose was actually an upgrade from my original AIO, fit better in my system, and cost less than I expected. During our conversations, I also learned that the company doesn't just handle home PC repairs--they work with commercial clients as well and offer a range of IT services for businesses. For context, I usually handle all my own PC repairs and am hesitant to let others work on my system. I spoke with a few technicians before deciding, and I chose Spencer because he asked the kinds of detailed, knowledgeable questions I expect from a professional before trusting someone with my rig.

Our office switched to Ascentecs after a not-so-great experience with another IT company, and it…read morehas been the BEST decision. They are super responsive, easy to work with, and actually fix things the right way the first time. Such a relief knowing we finally have an IT team we can count on that will answer any questions we have. We absolutely love them!

We have been very please so far with Catapult Creative Media - they take a relationship-based,…read morelong-term vision and comprehensive approach to design for web and video. They maximize the SEO for Google and steered us away from ineffective measures. They have been most conscious of value, return-on-investment and brand imaging for us out of ANY marketing value we spoke to (and we verified with ALOT of tech companies that passed as web marketing that are really IT support, amateur designers and impersonal corporate) before we choose Catapult. They were very conscious of our feedback on design concepts and copy. Catapult (especially David and Virginia) have really elevated and streamlined our marketing that converts into lots of leads and conversions. It has been a more fruitful relationship that originally imagined as Catapult stays on ahead of market trends.

From the owner: Leveraging proprietary technology, creative thinking, and data-driven decisions, our team helps…read moreyour business grow. From logo design to video production, Catapult's imaginative engineers create memorable marketing pieces that produce results. Offering top-tier services like SEO, branding, PPC management, blog writing, and more, Catapult is a full-service marketing and advertising agency serving clients throughout the United States. Our team holds multiple certifications in their respective disciplines and Catapult is consistently recognized and awarded as a top agency. We pride ourselves on producing exceptional results for our clients, no matter their size, industry, or expectations.