They helped connect us to what we needed in an emergency when our basement flooded at 6pm.read more

We called them to setup a fire mitigation estimate walk through. They were great on the initial…read morecall and answered a ton of our questions. Additionally they have a lot of great reviews which can be hard to find for mitigators. We ended up not going with them, but it had nothing to do with their service, knowledge, etc. We'd recommend reaching out to them for an estimate if you have fire or smoke damage.

One wall of our basement was damaged when an outdoor spigot froze and split the water line. These…read moreguys were one of the companies recommended by insurance. They were AWESOME. Came immediately and did excellent work. Highly recommend!

We recently had a flood in our basement due to heavy hail and a clogged gutter. Our insurance, USAA…read morerecommended CleanMaster. Jeremy was our first contact. He was very conscientious and polite and absolutely knew how to handle the problem. We had a huge amount of water that required several days of dry time. The area was carpeted. The pulled up the carpet an disposed of it. We were very impressed by the whole team. I would certainly recommend this company. Susie G

We have had to use remediation services twice. Once when selling a home and a second time after…read morefaulty roof work caused an issue in our attic space. Both times after numerous quotes we hired Serpro. We found them to be priced the best and the service was fantastic. They were fair and hard working. They would show up on time and set realistic expectations for us. If we ever have a need again, fingers crossed we won't, they are the company we plan to turn to. We're so thankful we were able to find an honest remediation company to work with that doesn't try to cheat you or make false promises. I would highly recommend them.

Chris and his crew are my heroes! A plumber broke a pipe and left without turning on the water…read more When I turned it on, I had instant 3 story waterfall! Needless to say it was a traumatic experience! Chris called that evening and assessed the situation. He was out early the next day. He scoped out what was needed and brought a crew back the next day. The entire crew was polite and extremely helpful and kind. They finished their work in one day and set up fans and dehumidifiers. Chris came by that afternoon and the following day and was available by phone to answer my many questions. Chris and crew made a very stressful experience much easier to handle. I would recommend them and will use them in the future.

I had a sewer line break in my basement crawl space. Unfortunately, this is the second time since…read moreI've lived in this home with the problem. The first time I used the green and orange national company and, while the work got done, it was a bit of mystery as to what they were doing, when things would be done, what it would cost, etc. I can't begin to express how much better this experience was with Paul and the BOR team. They are night and day better about communication and setting expectations. Their crews were friendly, respectful and did a great job. I definitely will recommend them to friends and family.

Best Option Restoration was incredible from day one. My initial call was met by boots on site and…read moremitigation starting within 90 minutes. This was an incredibly stressful and trying time. Paul always took the time to take calls and answer any and all questions. His knowledge, patience, and ability to help me remain calm throughout the entire process is unparalleled. I am very thankful for BOR- Lakewood!

I had a great experience with Reliance Environmental Services. They were prompt, professional, and…read morecommunicated clearly throughout the process. Brian was very helpful and took the time to explain everything. I also appreciated them coming out a second time to make sure the job was done right. Highly recommend!

Bryan was hear for the first time today. He was here for 10 minutes to explain what would need to…read morebe done for out Abatement work. i was trying to understand how it would be done. At the point he said you should find someone else!! When a person is spending thousands of dollars for work they need more than ten minutes of time!!!!! i was trying to esplain what I wanted and trying to understand how it would happen!! only at my home 10 minutes and he turned his back said find someone else and walked out the door!! I live in a very nice neighborhood of Applewood Knolls in Lakewood with million dollar + homes. I am sure I could have gotten the company at least 1 more job of a neighbor. 10 minutes and he walks out the door!!!!! very rude!!!!!!! Guess he has so much business he doesn't have to explain anything to anyone!!!!

These guys are awesome. can't recommend them enough. uber-responsive…read more 2nd floor laundry room flooded, water down leaked through the kitchen ceiling. they were there within two hours of my call, and took care of everything. one of the dehumidifiers started leaking, but they returned to my house within one day and replaced it. as smooth a process as one could hope for, given the circumstances.

Team K was very hit and miss. It seems that they have a ton of turn over so the project manager…read morewho tells you the plan is gone and no one else communicates with you. Note: we did work with Team K in 2022, so I am really late in writing in this...and the whole world had a lot of turnover in 2022, so this might have changed. The different parts of the business are very different...the damage treatment is a 4 to 5 star operation...the reconstruction is a 2 star, so that's why I'm giving them a 3. They did come out promptly and the owner is very nice. The quality of their work also greatly varies. The job manager said that on a scale of 10, his guys "are 6s and 7s, but the great thing is that always come back and fix up what they might have missed". If you have an emergency leak that needs water damage treated, they are great at that. When it comes to the construction to repair/place (install new floors, trim, etc...there are better and less expensive options around.

These guys were really friendly, honest, and easy to work with throughout the project! The…read moremitigation team was wonderful. Matt did a great job managing everything! The reconstruction team really listened to my needs. Bradyn was extremely helpful and taught me a lot! I feel they did a terrific job. Thank you!

I had an excellent experience with RestoreCo after water damage in my basement. Because insurance…read morewasn't covering the work, I was grateful for their effort to keep my costs down while still doing the job right. They carefully isolated the work area to contain dust and contaminated material and kept the disruption surprisingly minimal. Gilbert was the standout. He showed up on the dot, explained everything, thoroughly answered my questions, and took pride in his work. His workmanship and work ethic were exceptional. Nobody wants to need a restoration company, but if you do, you want RestoreCo.

First rate service, excellent customer response time( faulty valve in the water line that connected…read moreto the water dispenser in our fridge- damage to basement below and to kitchen floor , cabinets, island, hardwood floor adjacent to the kitchen) and amazing mitigation manager( Jared ) and his team ( Ian) . Jared and Ian were on time every single morning as they had to check moisture levels , set up drying equipment, section off areas with heavy duty plastic sheets, protect existing carpeting up and down stairs, and explain what steps were involved to repair everything. Jared was even here when our insurance adjuster came to survey the damage. ( highly suggest this) The days of superior customer service are long gone in today's world. RestoreCo is the exception! if I could give them 10 stars, I would. Huge Kudos to Jared , Ian, and the owner, Ryan. No one likes to deal with flood damage, in their home, but this company made it easier to deal with it all!