What I enjoyed about Fire Loss Response is their level of professionalism. They are extremely…read moredetailed, knowledgeable and go the extra mile to help their customer. I would definitely recommend them to friends and relatives for any reconstruction and restoration works and content cleaning services in the Colorado area

Since the beginning of the year they were left to repair my house and until today they didn't even…read moremanage to demolish the whole house they just lie I gave a check for 90,614 dollars and now they don't even answer me to give me the rest of the money they haven't even sent me the receipts where they check the money they spent and they don't even answer me anymore the truth is a company that only lies and steals from people more than anything they take advantage of Latin people who don't know how to defend themselves they only stole my money and now they don't even answer my emails

We had Spencer out to give us a quote on our flooded kitchen and basement. Spencer is incredibly…read moreknowledgeable and helpful when it came to what we needed. He knows how to handle insurance claims as well. We are so thankful that Spencer took the time to look at things, explain and helped walk us through the problems we were having with our current restoration company. Although we did not end up using Insure for our project, we will keep them in mind on any future projects.

Spencer and Mike are a joy to work with. They were on time to every appointment and to start work…read moreeveryday. They were flexible with me making small changes to the project and super flexible when the counter company messed up and delivered the wrong counters. (The counter issue was not related to Insure or Spencer and Mike.) They were able to move some things around to still get the job done quickly after the mix up. I love my new kitchen! Will be booking them for future work.

I had a great experience with Reliance Environmental Services. They were prompt, professional, and…read morecommunicated clearly throughout the process. Brian was very helpful and took the time to explain everything. I also appreciated them coming out a second time to make sure the job was done right. Highly recommend!

Bryan was hear for the first time today. He was here for 10 minutes to explain what would need to…read morebe done for out Abatement work. i was trying to understand how it would be done. At the point he said you should find someone else!! When a person is spending thousands of dollars for work they need more than ten minutes of time!!!!! i was trying to esplain what I wanted and trying to understand how it would happen!! only at my home 10 minutes and he turned his back said find someone else and walked out the door!! I live in a very nice neighborhood of Applewood Knolls in Lakewood with million dollar + homes. I am sure I could have gotten the company at least 1 more job of a neighbor. 10 minutes and he walks out the door!!!!! very rude!!!!!!! Guess he has so much business he doesn't have to explain anything to anyone!!!!

I had a very disappointing experience with Restoration 1. From the beginning, there were serious…read morecommunication problems, no accountability, and little to no follow-up on my project. My kitchen suffered water damage which lead to asbestos, and my family was without a functioning kitchen for three months. After repeatedly trying to get updates, I had to contact my insurance company for help and was ultimately assigned a new contractor to complete the work. During the project, Restoration 1's crew damaged the water line to my refrigerator, and despite reporting it, it was never repaired. I also objected to Restoration 1 receiving additional payment because of the poor quality of work and lack of service. To my knowledge, the insurance check was cashed without my endorsement, I discovered the check had been desposted without my signature which was required. Overall, this experience caused unnecessary stress for me and my family. I rarely leave negative reviews, but I feel others should know the lack of communication service, and poor customer service, and unresolved issues we experienced. Kathy K

I had a deeply disappointing experience with this company. The project manager changed multiple…read moretimes (3-4 times), causing major communication issues and delays. They just picked up the contaiminated cabinets they left outside today - OVER 3.5 months later. Critical instructions from mold inspectors to remove baseboards were ignored, and they sprayed them instead without informing me, despite my severe mold toxicity, autoimmune issues, and chemical intolerance. Spraying baseboards is ineffective as it only addresses surface mold, leaving spores and roots behind. Proper removal was essential, but they chose to cut corners and did not communicate the change of scope to me. They failed three mold clearance tests, left holes in containment areas, and even claimed the job was complete with visible mold remaining. On top of that, they invoiced me for incomplete work / things that they never did like removal of the dishwasher (I did that). The chemicals they used have now contaminated my home, making it unlivable for me. I am a unique case with MCAS and chemical intolerances. I can't stay in the house without severe allergic reactions - the potent smell has made its way up 2 floors - its all in our clothes, furniture, carpets. There is now so much work to try to save this house and make it liveable. I'm working with another company to fix their mistakes, but the chances of fully resolving the issue are slim according to a remediation consultation that is experts in remediations for highly sensitive people. This experience has been devastating. I strongly caution anyone especially those with mold toxicity or chemical sensitivities to find a different company that will take your unique case into consideration by either following instructions, doing proper research, or following the mold inspectors recommendations (and communicating properly with the client). I would give 1 star but I am adding another because I do appreciate after they made this huge issue, they brought in a hydroxyl machine at no cost. Unfortunately, it did not solve the issue and I am still out of my house 3.5 months later.

Team K was very hit and miss. It seems that they have a ton of turn over so the project manager…read morewho tells you the plan is gone and no one else communicates with you. Note: we did work with Team K in 2022, so I am really late in writing in this...and the whole world had a lot of turnover in 2022, so this might have changed. The different parts of the business are very different...the damage treatment is a 4 to 5 star operation...the reconstruction is a 2 star, so that's why I'm giving them a 3. They did come out promptly and the owner is very nice. The quality of their work also greatly varies. The job manager said that on a scale of 10, his guys "are 6s and 7s, but the great thing is that always come back and fix up what they might have missed". If you have an emergency leak that needs water damage treated, they are great at that. When it comes to the construction to repair/place (install new floors, trim, etc...there are better and less expensive options around.

These guys were really friendly, honest, and easy to work with throughout the project! The…read moremitigation team was wonderful. Matt did a great job managing everything! The reconstruction team really listened to my needs. Bradyn was extremely helpful and taught me a lot! I feel they did a terrific job. Thank you!

We cannot say enough positive things about RestoreCo. If you're unfortunate enough to need their…read moreservices you can rest assured that they will take care of you and your home from start to finish. You will never have to chase them for information, explanation, pricing, or anything else. They are upfront, on time, professional, and know the insurance industry inside and out. Jared was the main contact assigned to us and he was the absolute best. He was an utterly outstanding provider. He explained everything to us - not just their work, but the plumber's work, insurance etc. he was incredibly knowledgeable and friendly. He called us and kept us informed every step of the way and made sure the entire job was done professionally and perfectly. Our situation unfortunately was a pretty complex, messy, and stressful one. Jared, Ryan, and John made it as easily as it could possibly be. This company truly looks out for the little guy and fights for you! I would absolutely recommend them over anyone else.

I had an excellent experience with RestoreCo after water damage in my basement. Because insurance…read morewasn't covering the work, I was grateful for their effort to keep my costs down while still doing the job right. They carefully isolated the work area to contain dust and contaminated material and kept the disruption surprisingly minimal. Gilbert was the standout. He showed up on the dot, explained everything, thoroughly answered my questions, and took pride in his work. His workmanship and work ethic were exceptional. Nobody wants to need a restoration company, but if you do, you want RestoreCo.

Things are hectic when you have a flooded basement and the team was very knowledgeable.read more

We discovered a dishwasher leak had caused extensive water damage beneath our floors, cabinets, and…read morewalls. After filing an insurance claim, the emergency service company they sent provided what we later realized was an inadequate response. We then hired our own expert to inspect for any potential "microbial intrusions"from the damage, which clarified what needed to be done. A friend recommended Advanced 24/7 Restoration for the restoration. Given the initial shortcomings, we decided to also have them handle the remaining remediation work. They responded quickly and professionally, promptly removing damaged materials and opening walls to inspect for hidden moisture and microbial intrusion. Advanced 24/7 set up comprehensive drying equipment and used proper remediation techniques to fully treat the affected areas. An independent inspection confirmed the home was free from microbial contamination. They then expertly replaced drywall, flooring, and baseboards with great attention to detail. Throughout the project, they communicated clearly, answered all questions, and showed care for our health and home. Their professionalism and thoroughness made a stressful situation easier to manage. We highly recommend Advanced 24/7 for restoration and remediation services.

I used this company to reroof my house and my parents have used them twice as well…read more Allan Aumen and his team did a fantastic job. The work and materials were top quality. I really appreciated the amazing service and follow up. When I had damage to my new roof from a tree limb, they were quick to respond and get it repaired. Can't recommend them enough!

we only needed a quick flashing repair but wanted a consult on other areas that might need to be…read moreaddressed going forward, and the CO preferred team was thorough, personable, and did a great job explaining what they found and what options they could offer based on my needs and preferences. They even tried to save an injured bullfrog they found on the property.