Had labs done yesterday on Mallory Lane, Franklin. I was greeted by Phlebotomist, Rebecca who was…read morewelcoming, professional & kind. She did an excellent job accessing my vein...thank you Rebecca! I definitely recommend Quest in Franklin

This was to most convenient stop for lab work - came in, checked in on an ipad, and was brought…read moreback almost immediately. Staff working was very kind and skilled. Whole process took less than 10 minutes! This is a drop in service, not a typically doctors office setting - no one is working a desk. The waiting room is not all that cozy, so if you're early waiting in your car is likely more comfortable.

This Labcorp sits inside of the Walgreens at the corner of Cool Springs Boulevard and Mallory Lane…read more I ended up here based on convenience and the need for a quick blood draw per the ole doctors orders. I made an appointment via the app and arrived at that time. Did not really seem like the appt did much for wait time or order of being seen, but lets pretend it did. I ended up waiting about 15 minutes to be seen beyond my original appointment time. The space where draw happens is a small room with three chairs. They bring in three patients at a time, confirm information, and then process what is needed whether blood draw, urine tests, etc...seems a bit weird and awkward sharing the space with a few folks to be honest. The lab tech was nice, very talkative...maybe a bit too much considering the situation and shared space. Never fault someone's friendliness, just added to the perceived awkwardness. The process was fairly simple from registration to arrival, process to departure. Good to know the location is here if needed again.

Lab techs are a one person shop. And all business is negotiated while sitting in the lab draw…read morechair...arms length from other patients...prior to a single lab draw. Awkward.

I have been a long time patient of Sarah Roberson.I just want to shout it out that she is the most…read moreamazing care provider I have ever had. She is Compassionate, Knowledgeable, Kind , Honest and upfront.listens and never makes me feel like I am less then .If you are blessed to become her patient you will fell so comforted in knowing she listens and takes everything you tell her serious I have never felt dismissed. Honestly if you're looking for a new provider in this current health care climate choose Sarah you won't regret it. Angela Manring

Before I started seeing Emily at Pure Integrative health I battled with insomnia, anxiety, brain…read morefog and head tension. These issues made it very difficult to do every day life. I was suffering and I didn't know what was wrong. As I started following Emily's recommendations, I felt my body become more stable. My sleep has greatly improved and I'm able to sleep even after I wake up at night. My body has come out of fight or flight and into rest which has greatly lowered my anxiety. I can think and focus more clearly and my head tension is miraculously gone. I have been battling all of these issues for years and I finally feel like I'm in a place of peace. I recommend Emily to anyone who is battling the same issues. You will be glad you did! Thank you God and thank you Emily for the healing in my body!

They have been accommodating, prompt and efficient when I have gone in. I have had labs, X-rays,…read moreMRIs, etc. They are my preferred provider.

I went to Dr. Reisman for an initial consultation. At the end of the consultation they drew blood…read moreto be sent to a lab. I was under the assumption the testing was included because no one explained there would be an extra fee, nor did they tell me what the fee would be. A few weeks later I received a bill for $1,493.00 for blood work, that my research showed would have been done by another lab for $349.00. I reached out to their office multiple times to discuss my shock and dismay at not being told of the cost or given the option to refuse the treatment. I sent emails as well. Throughout the process he never responded to me personally choosing to have his office manager buffer him. He also never acknowledged or accepted any responsibility for the financial hardship I was potentially facing. I ended up having to handle the cost on my own. The worst part of this is not the $1,493.00 fee for blood work. The worst part is that a man who I thought was of high consciousness and who promotes himself as someone to be trusted is actually someone who would carelessly and callously refuse to accept any responsibility for a breakdown in his system, would refuse to speak with me, or email me personally or to show any compassion for the situation he put me in. He may be highly competent but his actions demonstrated to me that he lacks empathy and is more about profits than people. Which is the same model that is destroying the medical care system which he proposes to be the alternative to. So beware.

Met with Dr. Reisman last summer and paid the $385 for the one hour visit. I went into great detail…read moreall the symptoms that I was experiencing and for how long. After a time, he stopped asking me questions and made notes. I kept talking but based on his demeanor, he seemed to have already decided what my issue was. He sent me on my way and said someone will get back to me in a week. No blood work. No tests of any kind. I asked if he wanted me to have any tests done or blood work drawn and he said no. A week later, I got a call from his office. She told me Dr. Reisman wanted me to take a particular supplement, and I could purchase it at their office or buy on my own. I asked what it was for. She said "mood." I then kept searching for answers and met with a group Functional Medicine practice. They had me do dozens of tests and labs. Turns out, they said I had Lyme disease, multiple gut infections and more. But Dr. Reisman thought it was all in my head. I am so glad I sought medical advice from another practice--they immediately thought to look at specific test markers based on my symptoms. I look back and I am stunned that during our conversation, in his arrogance or what, Dr. Reisman thought I was depressed or moody and to take one supplement and check back. Unbelievable. I have Lyme disease, Dr. Reisman.

I woke up late this morning and still had 30 minutes to drive to the airport, those not even…read moreaccounting the time to return the rental car. The wonderful associate at Advantage EZ rental informed me that there was a service she can call to help me with my luggage and drop me off across the terminal. When "Z" came, he greeted me with a warm welcome that was able to bring my anxiety down from the morning I just had. I was a little worried about how am i going to manage walking all the way to the terminal with 2 large luggage, a carry on, and a extra small one on top of that. Z went above and beyond! He not only took me to the drop off point, the then grabbed a cart loading it up with my luggage, walking me in to the ticket counter to make sure I was able to get a flight, then accompanied to the TSA line!!! He was so accommodating that i never had to carry one of them that whole time. The light conversation and excellent customer service...I couldn't thank him more. I DEFINITELY recommend using their services and asking for Z. There no set price for services, they do accept tips. Z recieved the highest tip I have ever given because he not only did he help with my belongings, but provided some positive energy when needed from the morning I had. Thank you Z, I appreciated all that you did.

Best field service inspection company in the businesses. Had my New York 711 gas station inspected…read moretoday by a true professional. Not only was he an expert in his trade, he was warm and welcoming, just like our hot dog roller hot dogs. Stop by 711 today for two hot dogs and a slushy for $2.99!

Went for an initial appt on Jan 4. The office looked halfway thrown together, after the initial…read moreconsult, I was told they needed to get a pre authorization from my insurance, 3 weeks later I had to follow up with them, and that's when they wanted to reach out and follow-up with the insurance. Highly unprofessional in my opinion that their clients have to basically babysit them to do their jobs. I will be finding a different specialist.

The employee on the phone Beth is very rude, not willing to try and help with your needs at all. My…read morebrother had a sleep study done there 1 1/2 years ago. His Resmid 10 started leaking. He called and they gave him a number of a company in Florida. They would not give him a replacement or a loaner even this it was still under warranty. They instructed him to do as the repair company advised him. He had to send the machine to the company at his own expense, again no new machine or loaner. He would call and check and after 10 weeks, I called and spoke with Beth at the sleep center . Beth informed that the company had gone out of business. I asked what about his machine and she said not our problem we aren't responsible. After calling several times her response being the same she angrily said I will call you back tomorrow, we are in clinic and I am busy. After my brother called his insurance company they told him he would have to come in to the office. I talked with the Ins company also and told him they are just wanting money and a new sleep study. Since my brother has been without his C-pap he's had 23 wrecks , not allowed to drive or go back to work since October. The sleep center didn't care & it was 40 miles away. Cigna told me sleep study's are good for 10 yrs. So finally I took him to a sleep Dr here in town and we sent a release for his records to be sent to her and she can order him a machine. Been a week and still has not been sent . I have to say working in the medical field for years this is ABSOLUTELY THE WORST CUSTOMER SERVICE I have ever dealt with. I will not ever deal with this company. HORRIBLE HORRIBLE HORRIBLE

I had a terrible experience with this clinic and the hits keep coming! 7 months after being injured…read moreduring a PAP test - which they OFFERED to me and assured me it would be covered by insurance - I received a bill for $400. Apparently they charge over $1000 for a test that takes 5 minutes and I am now being charged for what insurance wouldn't cover. The majority of the staff is young and seems inexperienced. Their billing department is a nightmare as I've also received threats of collection for a $20 check that they cashed but didn't mark as paid, and they called to remind to schedule my Well Woman Visit a month AFTER I had the Pap Test from hell. If I could give them negative stars I would! (This review does not include the one wonderful staff member who drew my blood and apologized for all of the other bad stuff that happened - there was more, but I'm running out of space.)

The absolute worse clinic I've ever encountered. Communication is terrible, there is lack of…read moreprofessionalism and I would not recommend this clinic to anyone I know. They dropped the ball numerous times on serious medical concerns. Be very weary of this place, go anywhere else!

Since I left a bad review before, I can definitely come back and report on a positive experience. I…read moreended up back here because I'm in the Vanderbilt system of doctors and they ordered testing at this location. The girl who helped me check in (I'm sorry I couldn't remember her name) was very helpful. I was scheduled for two tests that were hours apart on the same day. They, without me asking, arranged for me to have both things done while I was there instead of having to come back for the second test hours later. I waited a little bit but that was way better than having to come back. The ultrasound technician seemed thorough, the MRI team and the technician were all very nice. I had a good experience and wanted to correct my previous review. Whatever changes they've made are working.

If youre expectations are to get results within a couple of days, think again! It's been 10 days…read moresince my MRI and still nothing. The staff was great during my time there. It's just disheartening i can't get any results to see what's going on and why i'm having these symptoms. I hope nothing bad happens in the meantime-like having to go to the ER or anything.