Doctor Bloom kept asking me questions and talked over me every time I tried to give an answer. He…read moredidn't take my concerns seriously. I finally had to tell him that I graduated from Vanderbilt and this is not normal diarrhea and the cramping is not the type of pain that I am used to when I do have diarrhea. I asked if they did testing for cyclosporiasis and he said he did not know what it was. I paid 130 dollars for him to try and scoot me out of the door with some imodium before ever listening to what issues I had, what food I had eaten or anything. I had to tell him that when I had appendicitis the cramping was far worse than this but this cramping pain is definitely not something I experience regularly. He brushed it off and said I should try the health department. He wrote me a prescription for antibiotics. I won't take them until I can get tested for the parasite.

I travel quite a bit for work and this location is close to one of the areas I work in. I've come…read moreto this location a few times and it has always been very clean, the providers have went above and beyond, and the front desk has always been extremely friendly. A few years ago we left early while on vacation due to a really bad staph infection, when we arrived back to TN this location was open so instead of going to the ER, I had my husband bring me here because they had treated me a hand full of time before and I just trusted them. To this day I will still drive to this location, even if it is out of the way because their teams are very knowledgeable and they are always positive and friendly. Shout out to this team, they are ALL so wonderful!

Not a bad experience at all. Called first to see if they required appointments and received all the…read moreimportant information on the recording. I waited to speak with someone (Derrick) to ensure we could still come in as it was 1 hour before closing. Derrick was super nice and professional even when we arrived. The location is new so it still has a pristine appearance. We were the only patients there so able to get in and out in about 30-35 minutes. Certainly will consider going here again if needed as it is convenient to home and open after pediatric clinic closes.

my wife got charged 400$ ju for being a new patient who came in for ear ache but got charged with…read morethings that had nothing to do with an ear ache her whole charg was about $700

As government has destroyed the quality of healthcare in this country, GracePointe is an oasis in a…read moredesert of dumbxxxxx. They are not poison pushers like the average allopath; however, they prescribe meds when needed. Jennifer specializes in bio-identical hormones for women (maybe men too), and I love her! She spends as much time as needed to learn about you and explain the solutions. I had severe cramping during menses (9-10 in severity) and blood tests along with symptom-eval pointed to Estrogen Dominance. In the end, a simple supplement totally fixed the problem. No more pain! Rob has seen it all medically. Former military medical and still serves in reserves, he is not afraid to tackle your health problem. He's not a psychiatrist; so, if you have mental issues then you need to go somewhere else. They helped me when I got Covid, and I was well in a week. (The hospital would have killed me to gain Cares Act-govt bonus money) Many plans are available that even include house calls. GracePointe offers good old-fashioned, proper healthcare like it used to be--before the fall. I don't know what I would do without them.

I've been a patient at Gracepointe for years, and unfortunately my recent experience has been…read moreextremely disappointing. I rely on prescription-strength allergy medication (Zyrtec D) because over-the-counter options do not work for me. The week of Thanksgiving, I realized I was running low, so I called the office and spoke with Christopher, who said he would speak with Brenda--the provider I normally see--and that she would call me back. I never received a call. The following Monday, I called again and was told there was suddenly a letter in my file discontinuing my medication because I've been on it for five years. This was news to me. On 12/3/25, I spoke with the office manager, who said she would look into the situation with both Rob and Brenda and call me back. Once again, no one followed up. The staff at this facility knows I get seriously sick from allergies, yet no one seems concerned or willing to communicate. After this experience, I cannot recommend Gracepointe to anyone. Their lack of follow-through and disregard for patient needs is unacceptable.

The staff was great and punctual. They were able to explain the test results to me in terms that I…read morecould understand.

Great experience, Kurt made me feel very comfortable throughout all tests, explained everything…read morevery well and answered my many questions. No painfully fitting masks as with another lab. I left with lots of resources and tips and have a new goal to aspire to. Highly recommend and will be back.

They advertise "Walk-ins" are welcome, however I beg the differ. Receptionist ask upon arrival if I…read morehad an appointment and I informed her that I was a walk-in. She directed me to the kiosk where I entered all my info, to include insurance. I waited over an hour and she called me up and informed me that I could not be seen as a walk-in on the first visit. What a waste of time!!!

I had my USCIS medical exam done in early February, and I truly cannot recommend this civil…read moresurgeon's office enough. 1. The price is very reasonable compared to other offices in the Nashville area, which immediately put me at ease. 2. Dr. Steve Samudrala is incredibly kind and professional. He treated me like a regular patient, not "just an immigrant going through paperwork." He genuinely cared about my well‑being and even took time to give me thoughtful advice about some health conditions I have. That meant a lot to me. 3. The immigration team is absolutely amazing. Morgan scheduled my appointment over the phone and was so nice and patient -- she made me feel much better about what can be a very intimidating process. Amber is such a wonderful woman. She turned what could have been a boring and stressful immigration medical procedure into a great experience. On the day of my exam, I actually made two mistakes on my paperwork (completely my fault -- I misspelled my name first, then added an extra number to my passport number ). I can laugh about it now, but at the time I was overwhelmed with work, life, and immigration stress. Amber and another newer team member helped me redo my paperwork twice without any frustration, only kindness and support. They truly saved my day and made everything so pleasant. My USCIS application has now been submitted for about a month, and I'm very grateful I chose this office. Thank you to Dr. Samudrala, Amber, Morgan, and the entire team for making such an important step in my immigration journey a positive and supportive experience. I truly appreciate you all.

Jonathan Lee has been overseeing my diabetes for a couple of years (as well as a few other smaller…read moreissues I've had) and he has gotten me from an A1C of 11 down to a 5.9. He listens, and offers great practical advice. I'm a big fan of the Family Practice at The Crossings!

I went in twice and saw two doctors for a non-critical problem. Both diagnosed me without really…read morelooking at me, even though I tried to explain why it couldn't be what they were saying. I later went to a specialist and was told their diagnosis was completely off. The staff is really nice but I wouldn't go back unless my issue was something obvious and I just needed a prescription.

I had Salimah Jones as my physician for a telehealth visit using Sesame. Not only did she only care…read moreto take my call from her car but she also did not put in the correct documentation for my prescription, she was unable to be reached all day by the pharmacy as well as sesame staff. She never responded to messages and gave the minimal care possible as she only spent 2.5 minutes on the call with me after being 10 minutes late.

I discovered Dr. Jones and Elevated Concierge hydration and wellness earlier this year, and I'm…read moregrateful that I did! At this point, I've received over five hydration treatments(lost count after that and each time is a pleasure. I've now made this apart of my self care maintenance/wellness. They offer additional services that I will try in the near future. The team is consistently caring, knowledgeable and patient.

I don't usually write reviews but I must in this instance. If you are white -- stay away! I have…read morehad a bad cold and just needed some antibiotics so I spent a lot of time booking an appointment etc online. I was not welcomed when I entered the lobby but instead the front desk clerk said, "Our computers are down so I cannot check you in." with a frown and a grunt. I waited and waited, observing that indeed their system was back up. I approached the desk with my ID and insurance card but she flatly told me "you have to complete all the forms online and you did not do that..." No, I did not do that because I would rather fill out the forms with old fashioned pen and ink. When I stated that she went in the back to get the Nurse Practitioner who told me I was being 'rude and obnoxious'? Huh? I am 60 years old, I have numerous advanced educational degrees and was not feeling too great. No other clients were in the lobby. I said "I did not come here to fight with you, I just want to be seen..." She didn't care. I was told to behave better or I would be ejected from their facilities! Well, I filled out the form, gave my payment to the clerk and clicked the pen on the counter. Wrong thing to do! Apparently I clicked the pen rudely. Those 2 whispered and huddled together and I was told to leave! I have been previously to this same facility with no problems. Staff and management change? I went over the the Ascension Urgent Care on Memorial Blvd and had a very pleasant experience, which greatly improved my day. Oh, by the way, they thought I was very sweet!

Booked my visit online for the Covid test yesterday evening…read more It was not busy but it took a full hour for them to finally take me to the back. One nurse took my blood pressure, about 5 minutes later about nurse came in to give me the test. She was very nice, asked a few questions.. swabbed the inside of my nose and checked the back of my throat. She said results should come back about 48 hours. I know it was already about 7:30pm when I finished. Their office closes at 8pm. The lady at the front desk did not give an invoice when I left. I give this location 3 stars for overall experience. It was a very clean lobby area but it did not feel welcoming.