Made an appointment for my bestie here to get her breast imaging instead of a traditional…read moremammogram. The environment is so inviting and the staff are super friendly. My friend had an amazing experience. No compression, no pressure. The scanner is super fast to complete the imaging scan and the images are way better than anything else. Highly recommended as the new way to do mammograms. Just be aware this is very new tech, so they don't bill insurance. But still worth it for sure.

The office staff were really nice. The procedure was easy but after a month I still do not have my…read moreimages. I have called many times and the Breast Center has requested them many times and we still can not proceed without the images. I did receive the letter that says their finding requires additional imaging studies but thats all. Also they do not accept insurance.

I've been to Rayus twice in one week and it is a fabulous place. Checkin is fast and simple, little…read morewait time and staff is the nicest I've ever experienced anywhere. I will always choose this location for my imaging!

From the owner: You do not need to go far for high-quality imaging services. At RAYUS Radiology, we know that…read moregetting an MRI, CT scan, or x-ray can be a daunting prospect. That is why we make it as easy and convenient as possible for you to get the care you need. We are conveniently located off of Interstate 24 on StonecreStreetParkway near the TriStar StoneCrest Medical Center in Smyrna, TN, with ample parking for patients and their families. Our staff is dedicated to providing you with personalized attention and state-of-the-art imaging technology, so you feel comfortable throughout your entire visit. Whether you are trying to get a better sense of your overall health or just want a more accurate diagnosis for an injury or illness, we can help. We understand that some people may be nervous about having an MRI, CT scan, or x-ray--for some people, these scans can seem scary or invasive. But at RAYUS Radiology, we want everyone to know that these scans are safe, and we will do everything in our power to make sure your visit goes smoothly from start to finish. Call our Smyrna office at 615-617-6285 to schedule an appointment, ask questions, or learn more about how we can help you today.

I am just learning about this health care option - it makes alot of sense to me that early…read moredetection is key -- I had a full body scan and just received the report-- I have a couple things I need to follow up on with my doctor that were a surprise to me. So thankful I had this opportunity.

Great experience! We declined buying any of the additional scans, but they were still very…read moreprofessional. We got the results in about 10 days.

I recently had to undergo an HSG test following a season of loss. Due to many imaging centers in…read moreNashville no longer offering this procedure, I scheduled with Vanderbilt Imaging. While the staff were friendly and professional--which I do appreciate--the overall process was frustrating and unnecessarily burdensome. Vanderbilt Imaging requires a pregnancy test be completed before the appointment, but does not offer it on-site. This means patients must coordinate a completely separate appointment through their doctor beforehand. In my case, this turned what should have been a straightforward visit into a half-day ordeal. I've had this same test done at another center in Nashville where the pregnancy test was handled in-house. It made the process smoother and far less emotionally taxing. An HSG is already an intrusive and sensitive procedure. Patients deserve a streamlined, one-stop experience--especially in the context of fertility testing and loss. I strongly urge Vanderbilt Imaging to reconsider their policy and begin offering the pregnancy test on-site to better support the people they serve.

Since I left a bad review before, I can definitely come back and report on a positive experience. I…read moreended up back here because I'm in the Vanderbilt system of doctors and they ordered testing at this location. The girl who helped me check in (I'm sorry I couldn't remember her name) was very helpful. I was scheduled for two tests that were hours apart on the same day. They, without me asking, arranged for me to have both things done while I was there instead of having to come back for the second test hours later. I waited a little bit but that was way better than having to come back. The ultrasound technician seemed thorough, the MRI team and the technician were all very nice. I had a good experience and wanted to correct my previous review. Whatever changes they've made are working.

I feel the need to write a current review so as not to scare off anyone who needs their services…read more When my doctor arranged for me to come here, after reading the other reviews, I felt a bit uneasy. There was no need for me to feel that way. Hillsboro Imaging provided a safe, thorough and positive experience for me.* Arriving here in the aftermath of a snow event, I was concerned (again, previous review) about the parking situation. There was no situation. There was available parking in the rear of the building (dedicated) as well as parking to the side. I didn't notice the situation in front, as that wasn't the way I drove there but I didn't notice anyone grousing about it in the waiting room. Let's talk about the waiting room: it's large, it has ample seating for everyone and a TV to keep you company while you wait. Between checking in (at my appointed time) and walking back for the appointment, I waited 18 minutes. I might complain about that but HI fit me in to be seen earlier than my scheduled appointment so I wasn't about to moan about a relatively small wait time. Once behind the door, I was greeted and instructed to engage in some pre-screening (literally) procedures. From there, I was walked back into a private room, prepped and had what was to await me described in detail. When I got to the hadron collider, I was ready. The process was easy and despite being in the room by myself, a tech/nurse walked me through each step via speaker. I was comfortable throughout my time here and the attitudes i encountered ranged from (curt) professional to unquestionably nice and patient. The only o_0 moment was when I was done with the procedure and needed to get changed back into my street clothes. The tech/nurse (different from the one who walked me back, prepped me and led me through the procedure) stood over me waiting for me to get up. I had to ask for her to leave the room, close the door and give me some privacy (as much as possible given the large window in the room). I came here expecting something awful (thanks to the reviews). I left feeling relieved. I think it the responsible thing to pay it forward and help ease any minds sent here. You're in good hands. *Thank goodness for insurance. But that's an entirely different topic. What a day to be discussing health care...

I had an appointment this past Friday morning and was very pleasantly surprised after reading a lot…read moreof negative reviews. The staff was able to see me promptly (which may be because it was 7:45 am but if you're in a crunch I'd recommend morning appointments) and they were efficient and kind with their work. If I had any feedback to offer, in my last mri at a hospital in another state I was given headphones and a pandora playlist to pass the time versus the earplugs I was given here, but that's neither here nor there. There was plenty of available parking in front of and beside and behind the building, and there were tons of spots still open when I left, so that's no issue. The staff were courteous in answering my questions about the procedure and helpful.

I was referred from the Ortho Sport Urgent Care clinic for an MRI of my knee. I called to schedule…read morean appointment but luckily the receptionist stated that they had an opening in the next 20 mins. so I took it. Outpatient Diagnostic Imaging of Nashville is located off of Charlotte and behind the Red Cross. It is easy to find and has plenty of parking in front. I walked in to be greeted by the front office staff. I handed over my MRI order, picture ID and insurance card, and then received MRI screening forms to fill out. The check in process took approximately 10 mins. The waiting area was clean and comfortable, with two gender neutral restrooms if needed. There is also a complementary tea and coffee station. I was called to the back and escorted to a dressing room to place and lock up my belongings. The MRI equipment is state-of-the-art that I did not have to remove one article of clothing. The tech explained the 20 minute process, gave me ear plugs to drown out some of the loud noise, and asked me to be still as possible. I think I even dosed off. He told me that my results would be ready by the end of the day. Friendly, convenient, and professional service- I am truly grateful.

The staff and especially Randy, the man who runs the MRI machine are so kind and very patient…read moreespecially with claustrophobic people like me. I am very happy I faced my fears and they were so great the whole way through.

I went for an internal ultra sound in February but the problem contined I went to a specialist and…read morethey did the same test that showed up a problem which they discovered was cancer. Then 2 weeks ago I had an ultrasound on my legs for blood clots. It was clear according to Rayus. However, I spent 4 hours this morning in ER because I have a blood clot in my right leg. Imagine that. Avoid Rayus if you can!. Now I have to delay my surgery that was scheduled Friday because I have to take blood thinners.

This is the 3rd time that I have been to RAYUS Radiology in Murfreesboro. Everyone was very nice…read moreand knowledgeable at all 3 of my visits.. I highly recommend!

The care is great! No issues with the quality of care. But the Billing!!!! They will only send a…read moreTEXT!!!! You will not receive a bill other than a text. The billing information that they use to bill the insurance is different than the texted bills. Customer service is no help whatsoever! Barely speak English. They also take many weeks to text you the bill. And if the patient doesn't let the person who pays the bills know that they received a text, which looks like a scam, so why would they? It will end up in collections. Who ONLY TEXTS a bill without letting the patient know that's they only way they are going to get a bill?!!!!!

Terrible overseas customer support. I called to discuss a bill that was related to a workman's…read morecompensation claim and it took well over 10 minutes for the CSR to even FIND my account. She was so incompetent. I explained that I'm getting continual text messages and emails about a balance. While I knew I have a balance, it's related to a Workmen's Compensation claim and I was calling to let them know that I will be calling when I get the claim number. The person I spoke to told me there was no balance on my account! She kept cutting me off and reading from a script, and her accent was so thick I could barely understand what she was saying. Absolutely ridiculous customer support and I would give zero stars if I could... stay away from this company if you can. Unfortunately, this company was used to read results of a visit I had to the emergency room so it was out of my hands, but if you have a choice, stay away!

Ty at the front desk is very welcoming and was excellent at checking me in and showing me what to…read moredo to get ready and Bryan, who ran my MRI was also very thorough in explaining the process and was helpful throughout the whole process. I was a little early for my appointment but they still accommodated me at no discomfort to anyone else. I would definitely use them for all my MRI needs here in Nashville as I felt safe throughout the process and well taken care of.

From the owner: Winner of The Best of BusinessRate 2024 Award 1. Siemens 1.5…read moreTesla MRI 2. Wide bore with 1 foot of space above the head - less claustrophobic 3. Head can remain out while scanning the lower part of the body 4. Scans are read by specialist radiologists 5. Easy street level access to the scanner. 6. Specialized in scanning patients with implanted spinal cord stimulators or pain pumps. 7. We accept all insurances, workers comp, personal injury and self pay. 7. We can get you scheduled in less than a week subject to approval from your insurance. 8. Online image access available to your physician. 9. All patients get a CD with their scan images immediately after completing the scan. 10. Excellent customer Service

I am very very impressed with this location. I walked in, checked in at the front desk, and was…read moreimmediately taken back to have blood drawn. Granted, I did complete the intake forms online to reduce wait time, but even then, I was in and out of this place within 5 minutes tops. The woman at the front desk was so friendly, and she is actually the one that took my blood as well. When I tell you I didn't even FEEL her put the needle in my vein!!! Her customer service and blood drawing skills are amazing! I will edit later if I happen to find out her name. 5/5 recommend this place.

I went there to get general blood test. Angela was wonderful! She has the hands of an angel. Very…read morerespectful and clean space. Thank you Angela!