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    Quest Diagnostics

    2.1 (14 reviews)
    Closed 8:00 am - 4:30 pm

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    9 months ago

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    1 year ago

    I had a great experience. Check in was easy. My appointment was taken care of in time& quick. The nurse I had was very friendly.

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    10 months ago

    their system is down again, a lot of unhappy people and no one available to assist patients

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    5 years ago

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    6 years ago

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    Quest Support

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    2 years ago

    worst customer service they dont care about anyone , no integrity , lies and slacking , they dont care

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    10 years ago

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    10 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    Quest Support

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    9 years ago

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    8 years ago

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    8 years ago

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    Aegis Labs

    Aegis Labs

    1.2(57 reviews)
    2.9 mi

    Did not have to show a photo ID to do a telemed drug test? Question the results and their chain of…read morecommand processes. that might explain their low rating and reports of false positive/negative results. questionable physician uses questionable facility makes perfect sense.

    4:30PM Covid Test at Walgreens drive-thru pharmacy in Sacramento, CA on Friday 11/5. The only…read morereason I didn't return to the next-day Molecular Matrix Diagnostics in West Sacramento was that I needed a later appointment time than their available hours/slots and the Walgreens was more convenient to home. Provided the requisition number, I logged into the Aegis Labs patient portal on 11/6 and 11/7 and both times it said that my sample # "has not been received at our laboratory" followed by statements: -Samples are typically shipped via overnight delivery to the laboratory. -Shipping delays and weekend shipping schedules may delay receipt in the laboratory. -Sat/Sun collections are most likely to be delayed beyond next-day delivery. -Please allow for transit time and check back later or verify the requisition number. -Samples received greater than 30 days ago are no longer available on this portal. Finally around 4:00AM on Monday 11/8 I receive the email from Walgreens/PWNHealth with the results attached (negative). Funny, even on the final report there is no date entered for when the sample was received, only the collection date and results reported date. Oh well. I understand transit time doesn't count for turnaround, but it would've been nice if at least I could see that it was received, tracking and being processed, test status updates. According to their website their target turnaround is 24 hours or less from the time sample is received.

    Quest Diagnostics - laboratorytesting - Updated May 2026

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