Excellent customer service, very friendly. The staff takes the time to learn their customer's names, which is a personal touch I can appreciate. I signed up for the VIP service and look forward to the 50% off coupons every month! read more

This morning I had the worst experience with customer service in the US. This was my second time using Anton's cleaners services and won't ever use them again. The first time I went they damaged my winter jacket after assuring me it was going to be ok. They responsibly paid Mr back for it that time, even though I took about a month to get my money; this first time I went to their Boylston st. location in Newton. About a month ago I gave them a chance again because I thought the jacket situation had been a rare case (they have so many locations that you imagine the service is pretty good), this time I went to a different location, the one in Needham to get a dress I bought and brought from Mexico cleaned. Well my surprise was that when I picked it up I checked it very carefully and once again they had damaged it. It took a month for the manager/supervisor SANDY to see me and when finally I could see her she refuses to pay for what they did. She said they were not paying anything because they hadn't done it (I'm sure my dress was perfectly fine when I brought it). She starts acting very rude and disrespectful to me. Starts ignoring me and asking me to leave because she was not going to pay anything. She was accusing me to wore the dress after picking it up, she said that how was she sure it didn't happen after because I didn't left ir there (honestly with the other experience I had, of course I didn't want to leave it there). I asked her several times to pay me for what the dress had cost me because I cannot use it any more. She refused and THREATENED me saying she was going to call the police if I didn't leave to what I said, call them I'm not doing anything wrong. I felt this was a power abuse and a bit of racism too. At the she gave me 15 dollars, saying I owed her foe the other order (the one when they damaged my jacket). Dhe gave me 15 dollars when my dress cost more than 100 but at this point I didn't care about the money or the dress any more. At this point it was the way she treated me what had me upset. This Anton's Cleaners company has many locations and they are known for doing charity work. Well what happened to me today at the Needham location with this MANAGER/SUPERVISOR SANDY was pretty sad and a really bad experience, nothing to do with the excellent reputation the company has. SO SAD AND DISAPPOINTING EXPERIENCE. I hope she's not treating other people like she treated me today.​ read more

Anton's prices are on the higher side, but a few bonuses of going here are that your dry cleaning is ready the next day for no additional charges and they have a VIP program with 24 hour drop off if you find yourself working late or traveling during the week. I can drop a bag full of clothes off Friday evening on my way back into town or Saturday morning, and if I ask they will have it ready on Sunday. Preparing for business travel is just a little more convenient. Or if you have last minute plans, a dress you are dying to wear and haven't made it to the dry cleaner for a while Anton's saves they day. They have great customer service too. Love this place. read more

Poorly trained employees do not know how the business works. Many times in the past I have used this place. My last time there was my last time there. Will not be backi. Prices fluctuate each time sometimes higher sometimes lower. read more

The service is fine and they do a good job, I just don't understand why their prices are $1 more per item than the place directly across the street. I understand some people need overnight service...but for regular service, you should at least come close to matching your closest competitor. read more

I've been using the VIP service for over a year and have had to call multiple times because of price discrepancies week to week. One week the price is X and the next week it's a higher price. As a result, you have to waste your time calling them to have it corrected and half the time it takes them a month for that to happen. They've never damaged the shirts I've sent, but I recently sent in a coat and not only did they over charge me but they damaged the sleeves. I don't know what they were trying to do but the sleeves came back pilled. I am done with Anton's and if you value your time you shouldn't bother with them. read more

I use to go here for dry cleaning, but stopped because one of the staff was very rude to me. The service was great and I liked the rewards program where you save money on your next dry cleaning. However I don't want to go somewhere where I'm not welcome. read more

Go to Lewandos accross the street. Drive by Anton's and do not go in. Last year, that site ruined a pleated skirt-granted an older skirt. Mike or Matt told me that Ann Taylor clothing is poor quality!! His arrogance is exceeded only by his lack of professionalism. I also needed to repress other basis pleats that Anton's could not complete properly. At the time, I emailed the company. The response from Mr Anton, that Anton's is conerned with customer satisfaction, was pathetic. Let's see if her replaces your garment. Perhaps then, they may be on the road to ethical and professional service. Go Lewandos'!!! read more

I went here a few times and wanted to give it a chance. However, I never had a great experience. I find the employees to be unfriendly and not helpful. Either only some of my clothes were ready by the expected date or they were unable to apply a coupon since I did not give the coupon to them when I dropped my clothes off. They are also quite expensive. I will be driving further down the street to New Season Cleaners where they are always friendly. read more

Prices on some items are way out of line. Just paid $22 to dry clean one two-piece men's suit. At Jensen's across the street, and most other places I've been to, it's about $15. I won't be returning to Anton's. read more

If I could give them 0 stars I would. Worst customer service, ever. Last week, I dropped off 8 pieces of cleaning and they tried to give me back 7. I saw my dress on the rack and told them they missed a piece. I was told it was not mine. I had to argue for with the clerk for a good ten minutes before she got her manager. They went back and forth and decided it was mine. Then told me my cleaning was $600. I had to get the manager again. She said it was a mistake and it was $106. Then offered me a $5 coupon. No apology, just a $5 coupon. The dress they charged me $19 to clean and tried to give to someone else, should have been free. I will never return. I usually go to Holly's but Anton's is closer. I'll make the effort next time to go to Holly's. read more

Brought a blouse there and they returned it completely damaged. Supervisor blamed it on the construction of the shirt and noted they have seen this many times and that the shirt is in fact, not dry cleanable. Somehow they neglect to tell you this when you drop the clothing off, and no one during the dry cleaning process attempts to perform their tasks with any awareness of what they are doing. Unethical business; offensive management. There are many other professional, honest dry cleaners in Needham. read more

I would not recommend this dry cleaning place. Dropped off comforter and was told it would be a week. Went back two weeks later only to find out they had not started the comforter and could not find it for me to take elsewhere. The two ladies working there brought a comforter up and asked if it was mine (plain white down alternative) I was not 100% positive since all down comforters look a like. There was no name on comforter so I could not even take it to go elsewhere. All they could tell me was to call Monday when manager was there. Meanwhile when I was there they could not find another persons laundry either. Now I have to go buy a new comforter since they do not seem to know which is mine and it is getting cold out. Would not recommend this place to anyone. read more