Picked up 1,000 rounds of ammo (9MM FMJ) and the whole process was pretty smooth from start to…read morefinish. Placed the order online, got the "it's ready" email, went in during a weekday and was out fairly quickly. The only thing that slowed it down was the staff member having to enter all my license info manually because their reader doesn't seem to work with the newer licenses the DMV sends out now. I just had to verify everything was correct on the screen afterward. Kind of unfortunate because having the a newer reader or another workaround would definitely save some time. I did some comparing around some local gun shops near me and it comes out way more. I believe I'm getting a good deal buying from Sportsman's Warehouse. Overall, customer service was friendly and everything went smoothly. Definitely recommend going during the week if you can. Weekends can get pretty busy.

I had a great experience there today with 4 different associates from front to back of the store…read more It's the Cal & Fed commies that suck.....Buying a gun now is freakin' CrAzY! And you have to give them a free rectal example - None of their fuckin' business! The staff there was excellent, knowledgeable, friendly & did their best to get me through that governmental intrusion Bullshit as straight-forward as possible.

Normally pretty clean in the store and there is always a 20% coupon somewhere so look online or on…read moretheir website or ad for a discount. They're not the cheapest price but they're local if you ever need anything asap.

this visit was all about getting the proper gear for my mother's mild arthritis. she already goes…read moreto to PT, but the suggestion was to get your own equipment and do mild exercises everyday we ended up copping 5LB weights, pull up ropes and t shirts for jogging; also, a back scratcher. service is nice as they greet you, and the shop ranges from weights, to fishing to sports wear

I came here because my son was in need of some sports gear. We came here and they had a lot of…read morethings. Even winter gear for woman. They had everything I needed. The price was okay a little high but all sports items seem a little expensive. Overall okay I definitely will try this place first.

Horrible customer service. Went looking for shoes and they had a sale, the shoe I picked was…read morespecifically $59.99 but when I went to pay it was $76.99 and when I asked about the sale that was displayed, the workers were extremely rude and just said that it wasn't and when I went to show them the sale the other worker went before me and took off the sale sticker and they both claimed it wasn't ever on sale. Never coming here again.

Came in today to buy an AR and a pistol and was not disappointed! They had exactly what I wanted…read moreand the customer service was amazing! Andy and Christopher helped me take my FSC test and to get the guns I wanted! And for the price everything went perfectly! I will definitely be buying from them again they were friendly and knowledgeable as well! Didn't give any of that dismissiveness I've gotten from bass pro or Antioch armory! Very helpful and friendly employees there! Thank you Andy and Christopher!

Came here to buy an optic only. As the display cabinet is very long, I didn't notice the sign in…read moreiPad. Another patron was kind and told me about it. The staff is incredibly slowwwwww, while I understand providing a good customer experience, they don't know how to manage their queue of customers. Instead of understanding that they have a line that isn't moving and growing, they delay helping others by talking to their current customer more. I wanted to support a local business but should have just order the optic off Amazon for the same price and saved myself time and frustration. So far I've been here 45 minutes and nobody has called a single name. I was hopeful this place would be better than sportsman's but I was wrong. It's somehow worse. My name was finally called, from being called to walking out took sub 5 minutes. Again poor queue management.

I made a purchase from them in 2004 I had no issues however I visited their store a few years later…read moreand while browsing two people working there were waving guns around playing and flagged me a few times. I felt extremely uncomfortable and I've never been back

This is a stand-up shop! I've come here for most of my "self protection" needs over the years, and…read moreI've always been satisfied with the service. I trust this establishment and the staff that work there. The website is very informative, as are the employees. The ability to take the Firearm Safety test in order to become certified is simple and straightforward at this location. I highly recommend this establishment!

After an incredibly frustrating experience at the Fairfield Dick's Sporting Goods, I felt compelled…read moreto recognize an employee who truly understands customer service. I purchased a pair of softball cleats for my daughter online. Unfortunately, they ended up being too small. She wore them briefly while sitting in the dugout at practice, immediately realized they hurt her feet, and took them off. The cleats were essentially brand new. When I attempted to exchange them at the Fairfield store, I was met with resistance from management. Anna Pintane refused the return and was extremely condescending throughout the interaction. Instead of listening to my explanation, she lectured me about how cleats should be worn around the house before practice and even told me that if they didn't fit, I should sell them to a teammate or on Facebook Marketplace. I couldn't believe that was the solution being offered by a store manager. The entire interaction left me feeling dismissed and disrespected as a customer. Fortunately, I decided to try the Pleasant Hill location. What a completely different experience. Mike McKensy (store manager) was absolutely wonderful. He listened, understood the situation, treated me with respect, and promptly processed the return of the cleats that were still essentially new. He was professional, friendly, and focused on helping the customer rather than finding reasons not to. Mike turned a very negative experience into a positive one and restored some of my faith in Dick's Sporting Goods. Customer service like his is exactly what keeps people coming back. If you're shopping at Dick's, I highly recommend the Pleasant Hill store and especially Mike. He is an outstanding example of how customers should be treated. Thank you, Mike, for your professionalism and for making what should have been a simple exchange actually simple.

Thanks to the Dick's employee who thought it was a good idea to swap my Meta glasses with the…read moredisplay pair, I now officially have trust issues with Dick's Sporting Goods. I ordered Meta glasses for same-day pickup. I was in a rush when I picked them up, so I didn't inspect the box until I got home -- that part was my fault. At first I assumed maybe the glasses just come in a different type of box, but once I opened it, I realized something was off. There was no charging case, and instead the glasses were stuffed into a cheap cloth case. Big red flag! I examined the glasses closely and saw the words "Not for sale." I was so mad! I had paid $400 for the Meta Wayfarer transitional glasses, only to end up with a display pair. I've been a loyal Dick's customer for years, I can't believe I got scammed! I drove all the way back to the store and calmly explained what happened. The male employee helping me was shocked but very helpful. The manager said it looked like an employee may have swapped the glasses and that she would be checking the cameras. She offered to order it for me, but I wanted it the same day so I opted for a refund. Now I'm down $400 until it gets refunded on my card. I ended up purchasing an authentic pair at Macy's instead. So yea, it's a never again. I hope they catch whoever swapped the glasses out. 1 star for the helpful managers and employee who helped me out!

Kindest sporting retailer. Carl and his wife supported my two sons throughout their high school…read moresporting endeavors. They are both patient, accommodating, kind, and compassionate. I could not thank them enough as a sports mom. They created a Letterman jacket that is a to-die-for special for my senior. Their customer service and kindness are what keeps us going back! When people ask me where should we get our Letterman jacket? I say Star Sports because of the care they take to make the experience special for the athlete and the family. Thank you, Star Sports, for making high school sports even more special for my sons!

Good service and product quality is great for a local business. Prices are comparable to large…read moresporting goods stores. I like to buy locally.

Always a great experience shopping here and soon playing in the big field. Shout out to Kevin and…read moreTyler who helped me my first few visits. Picked up a G&g arp 556 metal version and a Gate Titan V2 . Looking for any airsoft parts/accessories they most likely have it :)

Shoutout to Logan who answered ALL my questions about the LMG I wanted today. I haven't bought an…read moreairsoft gun since around 2001ish, so getting back to the hobby, Logan has been VERY helpful. Held the LMG I wanted, answered all my Qs about batteries and chargers, general talk about the hobby itself. 10/10 service. Got to watch people play which tempted me to get myself and friends to possibly get back into the hobby. Btw, first time ever going to this place.

Great rental experience! I recently rented 3 bouldering pads for a week, and the rates were a…read morefantastic value; much less expensive than other rental options I looked at. When we realized all 3 pads wouldn't fit in our car alongside our luggage, we went back in and the employee working was super helpful, easily swapping one out for a smaller size with zero hassle. Both picking up and dropping off the gear was completely seamless. Highly recommend their rental department; I'll definitely be renting and buying from them again!

A one star rating is harsh ... but as my neck hurts, I feel it's justified…read more I rented a wetsuit for today's Sunday Alcatraz Open. The neck chafing: however, the wetsuit I got scratched the right side of my neck, and it hurts. The irony is after the swim, I realized that a wetsuit isn't really needed: warm water at 64 degrees with great weather - but I won't know in advance. I hope they either fix it or retire it. Otherwise,I'd give it a five star. Housed in an old rink. Very pleasant with excellent service.

They offer a huge selection of sporting goods and they have a history of having it in stock all the…read moretime. I really enjoy going into the store because they're always fast efficient and have plenty of staff on hand. I went in for a fishing license for my wife and I, which was awesome. I hope I have some fish before the end of the year to prove it was worth it. Actually the laws changed on fishing licenses. Now it seems that fishing license is good from one year of purchase so I have till this time next year to catch that fatty. Good job team Big Five.

I came in to buy Nike running glasses, and I'm really happy with my purchase. I get it, people…read morewould rather buy online these days. But I'm surprised by how often I need to stop in and buy something here. I don't shop a lot but when I do I tend to buy athletic items. I'll be coming back.