Had issue with my water heater. Darn valve went out. Dan…read morecame and was able to order a replacement and got it in ASAP. Very professional and prompt with their time. Will definitely use again and refer to friends that need plumbing needs.

I will only work with Dan for our plumbing needs :) He has helped us with several plumbing projects…read moreover the past few years. We first called him when a gas leak was discovered on our property, which ultimately required significant gas line work and replacement of the main line from the meter to the house. Most recently, he installed a new water softener and took care of several other plumbing items for us. He has consistently been reliable, knowledgeable, honest, and very easy to work with. He communicates clearly, shows up when he says he will, does excellent work, and takes great care of the property while he's working. His pricing has always felt fair and reasonable for the quality and scope of the work, and I appreciate knowing that the job will be done right. He also leaves everything incredibly clean when he's finished. On our most recent job, he hauled away the old water softener, took all of the packaging and debris with him, and swept up afterward. It's clear that he takes pride in his work from beginning to end. After using Hartman Plumbing for multiple jobs over the years, I'm very grateful to have found a plumber I trust and feel comfortable calling whenever something comes up. Highly recommended!

Major bathroom sink clog and Western Rooter is our go to for all our plumbing issues. Joe S…read morearrives at 8:27am and is as polite as can be. Comes in assesses the situation goes to his truck comes back with his snake and worked it out and was literally done and gone before 9:00am. But Joe S, again was very polite, respectful and skilled. He showed the black sludge buildup that he worked out and he cleaned under the sink and surrounding areas that had that back sludge from our plumbing attempts before the call. Theam is always great and Joe S definetly maintains that sentiment.

I can't say enough good things about my experience with Joe from Western Rooter!…read more Joe showed up at my house right at 8:00 AM to install a tankless water heater and a new shower valve. Before getting started, we talked for about 20 minutes and went over everything, and then Joe got straight to work. I have an older home, so I already knew there were probably going to be some challenges. Sure enough, Joe ran into a few issues along the way, but he handled every one of them professionally and never let it slow him down. He did an excellent job getting my new tankless water heater installed and working properly. After that, Joe came inside to work on my shower valve. He took the time to lay down drop cloths and protect my home before starting the work. Of course, he ran into a few challenges with the older plumbing, but once again, Joe figured it out and got the job done right. I couldn't be happier with the service, craftsmanship, professionalism, and overall experience. Joe clearly takes pride in his work, and it shows. If you're calling Western Rooter, ask for Joe! Not only will you get great plumbing work, but you'll also get a great experience from start to finish. I'll definitely be asking for Joe again the next time I have any plumbing needs. Highly recommended!

Albert at Goodwill. Plumbing to the rescue again. This time ourwater heater sprung a leak at one…read moreof old fittings. Good thing since the tank is new and was recently installed. They were out the next morning and took an hour to find the leak and repair it to make sure we had no issues going forward.

Worst experience I've ever had with a plumbing company. I called today to have someone come out and…read moreassess an issue with my bathroom. When the plumber arrived, I walked him through the problem. He didn't seem to do much troubleshooting and appeared to be guessing what the issue might be rather than thoroughly checking. He quickly told me he was going to call his boss, Albert Diaz, for further guidance. After the call, he came back and began checking other faucets, but still only inspected one bathroom, even though the two bathrooms back up to each other. He gave me estimates for a couple of options he recommended. Because of how long the work would take, and because he had arrived late, I told him I would reschedule. Shortly afterward, I received a call from Albert Diaz asking what had happened. I explained my interaction with his plumber and told him that I felt the plumber was guessing and that I didn't feel confident or reassured by his diagnosis. Albert apologized and explained that the plumber was new and that he would work on additional training with him. I genuinely appreciated his response because I was simply providing honest feedback about my experience. The conversation changed when I began clarifying the estimates I had been given. It turned out that the plumber had mixed up the quotes, so I was trying to make sure I correctly understood the pricing. I asked, "Just to clarify, it's $500 just to run the camera through the toilet?" My intention was simply to confirm what the $500 charge covered--not to minimize the work or suggest that it wasn't worth the price. Albert appeared to take offense specifically to my use of the word "just," as though I was downplaying the service. That was not my intention at all, and I attempted to explain that I was only confirming the pricing, especially since I had already been given incorrect information. After that, Albert asked who had referred me to him and then told me that he would not be providing any services to me. I found the way the situation was handled extremely unprofessional. As a customer, I should be able to ask questions and clarify an estimate--especially after receiving conflicting pricing--without the owner becoming offended or refusing service. I was initially appreciative of Albert's willingness to listen to my feedback and address the training issue, but unfortunately, the way the conversation ended completely changed my impression of the company. Very disappointing experience, and I would not recommend this company based on the customer service I received.

We were extremely fortunate to be given Andy's name by a relative. Long story short....Andy made it…read morehis mission to not only fix our recurring issue but go above and beyond to determine the root cause. This diagnosis was something other plumbers failed to recognize and diagnose. A plumber that is honest and trustworthy (not going to take advantage of you), thorough, and highly professional and experienced is huge. Highly recommend Andy and his crew at Peter Lai Plumbing.

Peter was responsive, solved the problems I had, and charged a very reasonable and honest price…read more Will definitely use again.

Service went smoothly, would use again!…read more .

In world with so many choices for plumbing you need to choose Rosales plumbing & rooter! You won't…read morebe disappointed that you selected this family owned business. I submitted a message/ request last night on Yelp and right away he was out to my home the next day at 9am. What a huge blessing! He was so kind and patient. He took the time to explain to me the cost and the work that was needed to be done and honestly it was so worth it. He came in uninstalled my sink and installed it after my counters were installed all in one day which was amazing. The service that I requested got done perfectly. Thank you so much Robert! I am so glad my family met you. Your company will always be our go too!

Steven was punctual and very professional. Gave me a reasonable estimate and explained the job…read morewell. There was no pressure at all, a very nice experience.

Hands down the best experience I've ever had with a plumber! Steven fixed our main water line and…read moreinstalled a pressure regulator valve at our home in Los Angeles. He was extremely knowledgeable, took the time to break everything down into easy-to-understand steps, and went above and beyond to solve our water issue. He even taught me how to handle a few small fixes myself that he could have easily charged extra for, and he made my family feel completely comfortable throughout the whole process. What blew us away was the level of care his team showed to our property. After trenching and digging, our front yard looked like nothing had even happened. My wife loves her garden, and she was so happy to see how much attention and care were put into protecting her plants while they worked. Incredible service, competitive pricing, and top-notch customer care. I'm so relieved to finally have a trustworthy plumber I can rely on!

Need my water heater looked at and gave plumbing buddy the first call because of the 4.9 stars out…read moreof 200+. Phone rang and rang. Finally a young man picked up. I ask (to confirm) that they cover my area. Gave him the zip code and he said "sorry, that's out of our coverage area". I was like really, you can't cover 10 miles from your office in Glendora? Wow!! They he preceded to say I'll schedule a time anyway, and have someone else call you for the time. Before I can give him my info, he hung up. REALLY?? Wow!! UPDATE: Jeremy the owner took time and call me to apologize. Apparently the third party call center was the one that dropped the ball. Appreciate the gesture, hence the revised review. Unfortunately, already called someone else for my issue.

I'm writing on behalf of my mom, Nora…read more Jeremy was excellent to work with from start to finish. He came to my mom's house to inspect and remove her old water heater and install a new one. Jeremy was professional, punctual, friendly, and communicated clearly throughout the entire process. He took the time to explain everything and made sure all of her questions were answered. She also appreciated how clean and organized he kept his work area from start to finish. The installation was completed efficiently and with great attention to detail. Most importantly, my mom now has the peace of mind that comes with a brand-new water heater and knowing the job was done right. She is very pleased with Jeremy's service and would highly recommend him to anyone looking for a reliable, knowledgeable, and trustworthy plumber. Do not hesitate to call Jeremy for all your plumbing needs!

We had a great experience with Adrian! Our water heater started leaking, and of course it happened…read moreat the worst possible time. Adrian made the entire process so easy. He was very helpful, professional, and honest. He explained everything to us, answered all of our questions, and got our new water heater installed quickly.

Nolasco ecommended & Installed a Bradford White waterheater with a 4 year extended warranty…read more Required smoke detectors/carbon monoxide units were installed on ceilings in required rooms. The first female Arcadia City inspector complemented the quality of Nolasco's work. This is a family business since 2008 with efficient technical work by Aidan, Juan, Francisco & Luigi. The use of a pressure regulator Francisco discovered a low reading that was corrected by replacing the old one...to protect pipes at risk. I would highly recommend Nolasco for other single family homes in need of repair and maintenance. They also applied for the permits required and patiently answered my questions. The old waterheater was removed and discarded too. It is a big relief to have this work done well with strong customer service. I would recommend Nolasco to other Seniors who might struggle with experience in plumbing.

I had a gas leak in my attic and called Jerez Plumbing. Gas company found a leak and turned off our…read moregas. The owner came out the very same day, which was a huge relief. He didn't just fix the original leak, he thoroughly inspected the entire gas line and found a few additional leaks that could have become much bigger problems. He repaired every one of them. What really impressed me was his communication throughout the entire process. He explained everything he was doing, showed us videos of the leaks and the repairs, and made sure we understood exactly what was going on. I never felt left in the dark. He went above and beyond to make sure every gas leak was found and repaired before he left. I have complete peace of mind knowing the job was done correctly. The gas company did came at the end of the day and turned it back on. They found no leaks.

Great service! Quick and reasonable price. Definitely recommend. I had him come to fix a toilet and…read moreinstall a water heater filter. He did excellent and was very thorough. Definitely recommend.

Nick's response on Yelp was almost immediate. It was a real human responding, not an automated…read moremessage. I provided my cell and got a call right away. He was able to inspect my issue within 1 hour (which was mainly due to location he was in at the time). While I did not move forward with working with Nick, I found him kind a courteous. We have a handy man who normally works on the house that at the time I thought was unavailable and used him instead. When I mentioned my scenario to Nick he was very understanding. I would reach out to Nick again based on my interaction.

I initially called Nick about a slow shower drain and discussed some troubleshooting options. A few…read moredays later, we found that our water pressure regulator was leaking and called Nick again. It was not an emergency but Nick came out within two days and replaced the regulator. Thereafter, I noticed the regulator gauge was jumping around so asked Nick to come take a look. He determined the regulator itself was bad, a manufacturer's issue, and replaced it on the spot. Additionally, Nick scoped our sewer drain and showed us a few segments that may need repair in the future. Overall, we're very grateful to have Nick as our plumber; he's honest, has fair pricing, and stands behind his work. We recommend him for your plumbing needs.