I was referred to Dr. Weaver by my dentist for a tooth extraction. I paid the $150 for a…read moreconsultation and heard him put down my dentist and endodontist that I had seen previously, and I didn't like that. But his credentials look good so I still considered him. I asked for a second opinion and paid another $150 to talk to Dr. Bush in the same practice. I was willing to do that to get the best care. Ultimately, I chose Dr. Weaver because he is also an MD and I would need to be put under. Today was supposed to be my surgery. I arrived on time and waited in the office for an hour. When I asked what was going on, the reception said they were behind and fixing up two rooms for the other person in the lobby so the surgeon could work on us both. What?? I am here for surgery, not a tandem get er' done fix it. To top it off, at that moment, after waiting an hour, I found out I had been booked with Dr. Bush and not the doctor I had requested! Everything felt wrong, so I asked for a refund and left the office. This is the first time I have felt the need to write a review for a business, it was shockingly bad.

Wow! I was Refered to "Dr Weaver" personally by Johnson Dental next door. When he came into my…read moreappointment to be evaluated for oral surgery, he told me that my dentist was the wrong person to diagnose the problem with dental extrusions going up into both of my sinus cavities. After cutting down my dentist, who was the one doctor who DID read my CT scan and identified the problem in the first place, he continued to talk about why he wouldn't do anything about it. I recorded a video of his "findings" and showed it to my referring dentist. She was stunned by his arrogance, and couldn't believe he would undercut her like that when the diagnosis of extrusion in my sinuses were so clear on the CT scan she had just done... and that I brought in with me. Weaver sent me to a ENT doc, who said Dr Weaver didn't have any idea what he was talking about at all. I was going to ignore this and let my dental insurance deal with him and cover this. Months later I got a bill from some doctor collective billing company in Michigan saying I owed another $120 for a 20min consultation where this guy spent me of his time telling me how bad my other doctors was. I just couldn't pay it in good conscience. Justin Weaver is a good looking guy, and I'm sure he knows and uses it to his advantage. Unfortunately he's gotten away with bluster, cutting other good doctors down, and passing off the responsibility for the work he is supposed to be an expert in, by saying they are wrong and he is right. His opinion meant absolutely zero in my case, and I can't believe my dental insurance company paid him a dime for his bill!

The office was very clean and up to date. Everyone working was really nice…read more However I have to give 3 stars for the poor proactive customer service. I felt a bit scammed when I called the front office asking them "do you accept my insurance" and they responded "yes". Fast forwarded after my appointment I check my explanation of benefits and I saw I was being charged for out of network expenses. I called the office asking why I was being charged for OON and their response was "you asked if we accept your insurance. But you didn't ask if we were within network with your insurance". I feel the communication could improve in order for better customer service to help educate others who don't live in the confusing health insurance world. My only complaint.

Another great experience; this time with Dr. Wilson. He was very personable and willing to answer…read moreall my questions. As usual, his staff was kind and efficient. Unfortunately, even Medicare doesn't cover the $247 for the x-ray machine.

I've been through a complicated journey with facial trauma from a serious car accident years ago,…read morewhere my face hit a metal dashboard. Because of that injury, I needed orthodontic treatment as part of preparation for corrective jaw surgery -- it wasn't cosmetic, it was medically necessary. When I first visited this office in San Luis Obispo, the doctor suggested single jaw surgery instead of double jaw surgery, which would have cut my costs in half. While I appreciated the effort to save money, this recommendation didn't align with my surgeon's plan for proper correction. The office itself raised concerns. Their website and messaging mirrored my original surgeon's office, causing confusion. Months into treatment, after consulting with my surgeon and other specialists to confirm the surgical plan, I received a call demanding $800 for an evaluation fee. Much of this evaluation relied on imaging that was never conducted, and when I questioned it, the response was aggressive and dismissive. Orthodontic care for trauma-related jaw surgery requires close coordination with your surgeon. In this office, that coordination felt secondary to billing and aggressive collection tactics. While the doctor may have been well-intentioned, the office's practices left me frustrated and concerned. If you are dealing with medically necessary orthodontic treatment, especially after facial trauma, I strongly urge caution: Confirm your orthodontic plan aligns with your surgeon's recommendations Get a full itemized breakdown of fees and services Know your rights to transfer or modify care if treatment plans change I'm now back under the care of my trusted surgeon and hope to continue treatment safely. I share this review to warn patients to verify that the office truly supports medically necessary care before committing.

I was very, very anxious about my appointment today. From Sedona at the front desk, to Streisand,…read moreAshley and Dr. Janette, I was treated with such respect, compassion and kindness. I'm so grateful to have found these wonderful people. The care you showed me was above and beyond and I would highly recommend them to anyone. Thank you!

I've been to several dentists over the years and finally found one who genuinely cares about my…read moredental needs, and I've had a few! The staff is great and I always feel like I'm their #1 patient.

The worst dentist ever. Overcharged me! I'm left with pain, and I need to hire another dentist to…read morefix the problem. This dentice twice gave me a verbal quote of $4,200, $2,100 per tooth, to build two teeth to be installed over completed dental implants. Within two weeks I was billed for the first tooth in the amount of $2,680 instead of $2,100, but I was told by the assistant that was the price with no explanation. I paid the bill reluctantly. I wrote a letter to the dentist saying the fitting process was extremely painful and it took over two hours. He never explained the reason. I was asked to pay the balance of $2,680, again, more than his original quote. It turns out that the tooth was oversized and did not fit, but the dentist didn't admit it until I returned for a consultation months later. He admitted that tooth was not seated all the way and food would penetrate underneath it, and could cause infection. It's has been very painful from the start. The dentist suggested having an adjace nt tooth shaved but he wanted to charge for that third tooth even though he caused the problem. So now, one year later, I am stuck with the pain, and must hire another dentist and pay more money to have the mistake fixed.

Actually we were told, by Karen, we would have a small copay. Ex-rays cost each of us $400. My…read morefriend had to pay $1,000. We're very happy with our new dentist.

Cool dentist but had several billing issues (over charging or charging incorrectly) over several…read moreyears. I caught a few and it then makes me wonder how many I missed. Had to change dentists as a result.

We are very grateful for the kind, compassionate care that we continue to receive from Dr. Wong and…read morehis exceptional staff. My husband is very dentist adverse, but Dr. Wong's gentle approach and brilliant technique has earned his trust completely. Our crowns are works of art, ready in just one appointment. The practice cares deeply about your total dental health and will tell it to you straight when you need work done. Whether you choose to follow the advice of experts is completely up to you. We have never felt pressured into any procedure, and have been allowed literal years to make decisions regarding our care. We continue to trust Dr. Wong and his remarkable staff for our superb dental care.

This is the first dental visit I've had that I actually enjoyed in 40+ years…read more I HATE going to the dentist but I discovered I may need to replace a crown that was over 40 years old. We had recently found out about digital crowns through an experience my husband had in Eugene, Oregon and struggled to find a doctor in our area who is capable of producing these kinds of crowns. We landed on Dr. Wong in San Luis Obispo. He has all the latest technology & is able to create the crown in the office in under two. So what would normally take 2 to 3 visits using a traditional crown, takes just a few hours with Dr. Wong. No dentist I have ever been to has been able to completely numb my mouth. Dr. Wong numbed it on the first try, which was a huge relief to me. I felt absolutely no pain or discomfort during this procedure. His office staff and assistants are extremely helpful and very friendly. He is a bit pricey. He is out of network so we did not get the full benefits of our dental insurance, but he is definitely worth the price.

Dr Negom has been taking care of me since I moved to the central coast for 10 years. He is honest,…read moreprofessional and does a great job taking care of me and my teeth. He has done bridges and crowns for me as well as my semi annual cleanings. He really cares about his patients and making sure they are happy with his work. He will not let you leave until you are happy and completely satisfied. I also like his sense of humor. Once you get to know him he is very funny and I always look forward to seeing him and his staff. Keep up the great work Doc!!

In a nutshell, I would say shady and incompetent. I therefore recommend that you not waste your…read moretime even calling this guy. Even if you do, you will probably will be told that he not accepting any new patients as he is over booked with so many he can't handle them. I can tell you that is bull crap. My new HMO had him as my closest in network dentist, so he had to accept me. I was coming from another dentist who was in network with a different insurance company and then I had to change insurance, so I ended up with this guy. I was in the middle of treating 4 cavities in which the dental work was started whereas 3 of them only needed permanent fillings and the last a crown. I met with him and told him my x-rays were taken just 5 weeks prior and he needed to get them from that office as you are not suppose to have x-rays more than once every 2 years. He refused and insisted on taking x-rays. I informed him of the dental work and he ignored me and said alternatively that I have peridontal disease and he needed to send me to his friend. I have never had peridontal disease, my previous 2 dentists who have recently done work confirmed that and my gums do not bleed at all. So, between the peridontal bull crap and the x-rays that he said he had to do because that are "the rules," I realized this guy was totally incompetent. Now let's talk shady. For someone too busy to see new patients, I was "fit in" the first day he was back from vacation in the first slot in the AM. I arrived and not a sole person was in there. The waiting room looked like it hadn't been occupied by anyone in months. While I was there (almost an hour) not a single person came into the office. When I finally got into a dental chair, it was obvious that all of the equipment was at least 20 years old, but looked as though it was never used and just came out of the factory. None of the readily used dental equipment, attachments, products and disposables were nowhere to be seen. It was obvious that there have been no (or very very few) patients there in a long time. That is shady. Concerning all of this (especially the x-rays), I turned him into the insurance company, and for everything I will be filing a Complaint with the State Licensing Board. So BEWARE !

From the start Dr. La Puma and his staff communicated professional and on point. They offered…read moremultiple options based on my son's needs and financial needs. Extraction was painless, safe, and quite timely. They made us feel at home. In gratitude.

Best oral surgeon in town. Would highly recommend. Had a very successful sinus lift and implant.read more