Six years now, and each time I need glasses Warby Parker in Old Town Alexandria, Virginia, is my…read morego-to place. I recently lost a silicone nose piece for a pair of my WP glasses, and visited earlier today. A feature I really appreciate is that whether the shop is busy or not, upon entering I'm greeted by a representative who asks for my email address. Once given, I'm immediately placed in line for whatever service I need. I get a text instantly, letting me know I'm in the queue and will be served in the order I arrived at. This is really, really, important when the shop is busy. Each visit, I've been treated with respect and courtesy; and have been able to resolve my concerns with a minimum of effort. Abood was helping me today, and I've come to trust the staff at the Old Town Alexandria shop for all of my vision needs (although I still rely on my long-time opthalmologist to do the medical and vision exams each year). I'm very favorably impressed with the service, the staff, and the quality of the experience.

Great customer service! I bought glasses with progressive lenses and have been pleased. Next visit,…read moreI will get my eye exam there as well.

Have been with them for awhile, had a great Doctor that's no longer there and there has been good…read moreand bad experiences. Towards the end when we left , Not So Good. Horrible communication by manager , lost glasses, husband's lenses cut wrong more than once to name a few. Dr Adair has done an Excellent job though throughout all his locations equipping with State of the Art equipment and cares about his business.

Thank you new Era Eyecare excellent staff very friendly and professional. Today I walked in with no…read moreappt. and they were so pleasant . I love my new glasses! Service 10 out 10 M. Haley

I had a total 5 star experience as a first time customer yesterday. All the pros:…read more *I was promptly greeted upon entering the business *Appointment started on time *Tech who did testing before the doctor showed up was super friendly and great at explaining what to expect during all the tests *My doctor was super friendly and great at explaining all the test results *The lady who checked me out was super friendly and fast (I also saw her great a patient while I was waiting to get started by first name, unprompted) Zero complaints from this gal and kuddos to your staff for great attitudes all around!

I visited this office for an annual eye exam and to get glasses on August 27 and I was told I have…read more90 days to get a contact lens exam if I was interested. I scheduled a visit for a contact lens exam and an employee calls to tell me it's been past 90 days, which it has not and I would have to repeat my eye exam from August, in addition to the contact lens examination. My initial visit was ok, the optometrist and other staff members I interacted with were pleasant , I will say that I don't think they have the best selection of eyewear. You have to park in the surrounding neighborhood but it's normally easy to find a spot. Based on the issue with my contact lens exam, I am hesitant on returning.

I went to the Rosslyn location but they don't seem to have a yelp page so writing the review here…read more Recommended to this practice after being a patient for many years at another practice - the other eye care practice was purchased by a PE firm and quality of care at least on lens fitting exams just deteriorated. For my appt, some staff gave me the peripheral vision exam, and some other routine exams first before Dr Hubert came for the eye exam for lenses. He was very patient, attentive, and answered all of my questions. Very happy with the experience. My previous experience at the other eye clinic was pretty terrible, an assistant was doing eye exam for lenses and a Dr only came in if there were problems, the sample glasses that the assistant tried on me with the prescription he got was still blurry, Dr was very annoyed that she had to step in and check the work instead of just signing off on it. That's what happens when health clinics get sold to PE firms, they focus on the bottom line more than patient care (trying to get assistants to do most of the work to free up Dr time and see more patients). Dr Hubert mentioned that NOVA Doctors have no intentions of selling their practice to PE and I can see the difference in care. Thank you also to the office staff who are very friendly.

Despite a longer than expected wait on a Friday evening, my experience at Northern Virginia Doctors…read moreof Optometry (NVDO) was excellent. Dr. Hubert and the entire staff were kind, patient, and professional throughout my visit. Upon arrival, I was greeted warmly by the front desk staff. Note that if you're a first time patient, you'll have several forms to fill out via paper. On the bright side, the pen I borrowed was super smooth to write with. Plus one star for that! For some reason, the doctor was behind, but the staff did a good job of informing me of the delays, popping in and out to let me know how much longer they'll be My not so favorite part about optometry visits is the puff in the eye and the dilation part, but that's just me. The tech was very patient with me blinking and having to re-do maybe twice or three times. Once seen by Dr. Hubert, the visit accelerated from there. He was knowledgeable, friendly, and was able to describe my conditions in a way that was understandable for me. Little did he know I come from a family of eye doctors, but I so appreciated that he was able to catch something my family had missed all along. The staff even gave me a week's worth of contact lenses samples as I was going away for a week, and that was so appreciated, especially since my visit took longer than usual. I was able to get my contact lens prescription via email too since it's a bit of a trek for me to find parking or walk there - super convenient. Overall, I highly recommend NVDO. Even if they have a slower / hectic schedule, they really do care about their patients and are super accommodating. Be sure to book way ahead of time because their schedule goes pretty far out - I waited 3 weeks for my appointment.

waheed was so kind and helped me when i was in a tough spot-- i am visually challenged and my…read morespecialty glasses were wonky, and i was far away from home. he put me back together in no time and was so generous and kind.

We made an appointment and had several confirmations to see a specific optometrist, but when we…read morearrived and were checking in, we noticed that we were 'scheduled' to see another individual on site. We immediately questioned this, as seeing the specific optometrist was the only reason why we came to this location - We felt bamboozled, and the staff were trying to 'persuade' us that this other individual was 'great', too, but, honestly, we didn't really care. We didn't even have time to vet this individual, and to 'trust' this service in another person's hand that we had never met and were unfamiliar with made us extremely uncomfortable. It was just poor service and such a frustrating experience overall - such a waste of time. No thanks, Eye See. +poor service +dishonest tactics

Great service, straight forward and friendly. I appreciated how welcoming the doctor and…read moreoptometrists are here! Highly recommend

I always go here for my annual exam. Staff is nice and helpful. Quick and easy! I plan to return…read moreagain next year.

I made my first appointment on June 30, 2025 for July 24th. Someone from the office called me on…read moreJuly 22 and informed me the doctor wouldn't be available for my appointment and we needed to make another appointment. My appointment was rescheduled for July 24. I got a call on July 23 informing me that my July 24 appointment the doctor wouldn't be available for & we needed to reschedule again. We rescheduled that appointment for September 8 at 3 o'clock. On September 8th at 10 AM in the morning I got another call From Dr. Braun office informing me that that schedule that appointment had to be rescheduled because the doctor wasn't available at that point I just gave up and started looking for another doctor. I'll blind before I get to see Dr. Braun. Walk away. If I would have read the reviews first, I would have walked away months ago! One star is too much!

I can't give enough praise to the staff associated with my annual eye exam visit on May 28th. Dr…read more Adel Ibrahim is truly the best eye doctor I have ever seen, as he spent the time to really evaluate the best contacts to address my astigmatism, as well as explain everything about my vision. He provided me options for me to decide what was best for me without pressuring me to go a certain direction. I've never had an eye doctor be as thorough as Dr. Ibrahim and will definitely opt to see him for future visits. The woman who did my initial eye tests was also extremely nice and did not put any pressure on the optional items, such as the retinal image. The general manager was also the most pleasant one I've ever dealt with at an eye doctor. He is the individual who helped me with my contacts order and the pricing was cheaper than an online option (like Warby Parker). I was in and out in about an hour for approx. $250, including the exam and year of contacts.

I recently got an exam here from Dr Ward. She was really thorough and took the time to answer my…read more(many) questions. The rest of the staff was amazing as well. It wasn't salesy at all; I was given various options and scenarios as far as buying different lenses and frames, and at no point did I feel pressured. I was given info on why a more durable frame is right for me (I don't replace my glasses often) and also encouraged to shop around for prescription sunglasses since I already have a brand that I like that is online only. I can't recommend this location enough.

My wife had an appointment scheduled here, but upon arrival they wanted to charge an additional fee…read morefor the exam on top of the insurance copay. As we took the time to figure out with our insurance company what this fee was, the receptionist informed my wife that she could no longer be seen because her appointment time had passed, despite her being early to the appointed time. This individual was rude and impatient in their explanations , and we will not be coming here again.

Honestly, I was a little nervous at first but this whole process was so easy. My eyes were a bit…read moreuncomfy immediately after the procedure but the team here is great and I was in and out in a short amount of time. It hasn't even been 24 hours yet and my vision is so clear. I'm experiencing very minimal discomfort and I feel fully ready to take on the world. Thank you! The place is clean, too, and the process is quick! Be sure to ask about additional discounts when you go in for your consultation!

Very disappointing experience overall. I was scheduled for surgery on Monday, but only two hours…read morebefore the procedure I received a call saying the doctor determined my corneas were too thin. What's concerning is that this only happened after I specifically asked them to review my scans again. Had I not pushed for a second review, I genuinely worry they may have proceeded with surgery despite the risks. I also requested a direct explanation from the doctor and never received one. Instead, I had to repeatedly call the office just to get basic answers and speak with someone knowledgeable. My impression is that the process felt far more focused on moving patients through surgery than on patient safety and communication. I would strongly encourage anyone considering a procedure here to ask detailed questions, seek a second opinion, and carefully review whether they are truly a good candidate before moving forward. I also felt the recovery expectations were presented in a way that understated how difficult and lengthy recovery can actually be.

I had PRK about ten years ago and I noticed that my vision had started going recently to get a…read morecheckup. After a quick reminder about how important it is to get regular checkups they started the process. It was quick and painless and everybody was super nice and helpful to answer all my questions along the way. I originally wanted to see if contacts were a good fit, but Dr. Reynolds-Temple informed me of the difficultly of fitting contacts post PRK. She suggested that I try glasses for a bit, and she would be willing to work with me on the process if I really wanted them. I really appreciated the honest advice and the friendly attitude. It was a great visit and I appreciated not being pressured to get glasses at their in house shop. It would be a nice convenience, but it can get expensive, especially given the online options out there.

Excellent Service. This is the best Eye Care Doctor in Alexandria. I had an eye irritation and…read morecalled them and they booked me for the same day on Christmas Eve. Thank you.