Drove out here at 1pm. OPEN sign on display on locked door, right above HOURS sign that says you're…read moreMEANT to be open. Nobody in store to help me with my large order. Very disappointing. Learnt my lesson! CALL FIRST! Pity.

This review is specific to the leather repair services which are fantastic, especially if you need…read moreto repair or modify motorcycle riding gear. This shop has a tailor who is excellent at leather repairs and modifications. The old man moves slow, but his work is top notch. To date, I have had him replace pocket zippers in my motorcycle jacket, replace sleeve straps on my bomber jacket and had him do an addition of a zipper to my motorcycle pants and riding jack that allows me to zip the two together like a one-piece suit when I go riding. My wife needed to have her riding pants narrowed lengthwise. He did a phenomenal job. Her pants looked like they were made for her -- well they have. The prices were very reasonable. To replace a pocket zipper was $10, to add a zipper between the pants and the jacket was $20, to narrow my wife's pants was $50. Bottom line, for all you people that need to tailor your motorcycle riding gear or leather clothes, the tailor at this shop is excellent.

Very Rude and pricey. The woman does not talk to you properly…read more Bad customer service I would not recommend this place to anyone

I have been using this service for over 5 years now! They are just amazing. The owner (I believe…read morethat his name is Daniel) is not only always nice and professionally looking, but also very talented. Because of him. all my clothes fit me just perfectly. He does miracles with the clothing I ask them to cut, fix, etc. Also, I would recommend this place for dry cleaning. They are very careful with clothing I bring them, and the quality of their work is always high.

I sorta went here by accident because I meant to go to another Dry cleaners with my couture leather…read moretheory dress. Turns out everyone in the chicago land area has to send out that kind of work to this place in Wisconsin. But the lady called him, spoke to him in her natural tongue. Quoted me a reasonable price based on going to a different dry cleaners earlier. Picked up my piece. Everything was as expected.

VERY reasonable. I compared with 3 other local drycleaners. Wonderful customer service...the owner…read moreis very nice. They take cash or cc. I'd warn there is no parking but the best part is when you go, just pull up to the front door. There has never been a problem with waiting.

Look at my linen Free People jacket. I PAID for this. The cleaners told me the button was rusty…read more Ummmm. Nope. They burned my jacket ironing this. Then came after me across the counter. Are you kidding me?? And they charged me. DO NOT GO HERE. Awful. The owners were absolutely rude. Tried to tell me I brought the jacket in like this. And the owner actually went after me. Wow.

Meh,The place is good but not best when it comes to altering your suites or repair on your…read moretreasured or cherished garments. I know the owner's Husband who is an angry, crabby, moody, old Korean guy name Ted Park. I used to work with him long ago in the late 1990's and early 2000's when he was an active HVAC Designer. The dry cleaning is average if that is what you are going to but prices are expensive if you do not know him or his wife who is the owner.

Fantastic tailor! I ordered a bridesmaid's dress for my friend's wedding online. Obviously this…read morestory ends with the dress not fitting and I was running out of time. I reached out maybe 2 months before the wedding and they were the first ones to reach out to me, immediate availability, and an affordable rate. I took the dress to them the first chance I had and they were on top of it. They were quick with the measurements and overall fitting, I think I was there no more than 20 minutes. I asked about payment and return time, they gave me a fair price, literally average tailoring price online, and I picked it up 1/2 weeks before the wedding. It fit perfectly, they were able to keep the pockets without losing any space, and I never had to worry about any wardrobe malfunctions. They were kind, respectful, and honestly funny. Great place! tl;dr: Good price, fast return time, professional and friendly, good communication

Alterations were completely off from what was discussed. Piece was ruined. Failed to return my call…read moreto make the mistake right.

I stopped by to see if they could fix or replace a zipper for a couch cover. They said they would…read moretry their best and I can back the next week and it was perfectly fixed! Pricing is reasonable :) I love to support smaller local spots like this

I wish they could extend their hours. Currently i think 7am to 7pm. Nice good quality service, i…read moreleft my special made shirts here and they took care of them very well.

Doorstep Cleaners is awesome. The employees are super cool, friendly, and really easy to work with…read more I've had two rush orders and both times they came through for me without any stress. They really go the extra mile, and the prices are reasonable for the quality you get!

I brought in a button-down shirt to be tailored, it needed to be shortened, with simple finishing,…read moreand the sleeves needed to be shortened and taken in. I was quoted around $65 and told I'd receive a call when it was ready over a week later. That date came and went with no communication, so I stopped by myself the following day. At pickup, I was suddenly told the total was $115 because additional work had to be done. In my opinion, charging $115 for a button-down alteration is excessive, but more importantly, if the cost was going to nearly double, I should have been contacted beforehand and asked if I approved the additional work and cost. When I explained that the price increase was a shock and that a heads-up would have been appreciated, I didn't really receive an explanation. I ended up paying $100. It's disappointing because I genuinely try to support local businesses over franchises, even when it costs a bit more, but this experience was beyond reasonable for me. Unfortunately, I won't be returning or recommending this tailor.

I would love to support this business as I live right down the street, but my two items were not…read moreready in time. It was already a four day turn around time-now it will have been a week, for two items, during a time when many people are still not needing professional garb because they are working at home.

I've been a customer here for a decade - mainly because they used to have the lowest prices. Now…read moreit's just out of habit. Major pet peeves: They leave "open" sign in window 24/7. Either too lazy or inconsiderate to customers to bother flipping the sign to "closed" at the end of the day. This is made worse by the fact that on occasion they just close during regular business hours to run errands or whatever. Cleaning is never ready when promised. I've learned to just coming back a day or two later to pick up cleaning. Wind chime on front door swings around and hits me in the face every visit. They've lost my clothes and added stains to my shirts on a couple of occasions. The last pet peeve is not the cleaner's fault, but since the mayor foolishly added curb cut-outs on that stretch of Oakton, its impossible to find parking. Guess using Dart is another habit I need to break