ATT Fiber + Directv worst service ever! 4 weeks ago a sales rep from ATT showed up on my door…read moreoffering me to switch from Xfinity. I did and it was the worst decision ever. Poor service, and absolutely no support from ATT. Canceled the service after 4 days and now I have to eat a $500 early cancellation fee. Beware of ATT sales reps offering you great deals and if you're happy with Xfinity just stick with them.

From the owner: AT&T Internet and Cable Provider read more

https://nextdoor.com/p/hrFgSMLPkb8h?utm_source=share&extras=MTA4NTUxMDg1&share_platform=10&utm_campa…read moregn=1779331693583&share_action_id=dbd53e53-da25-4c89-9bee-c1546eb6028f

DirecTV blocked my access to my online account. I used chat to cancel the account when the…read morecontract period was over. I switched to a new provider. Now after 3 months I discover they have still been charging me and didn't close the account when requested in September. They have now offered me a goodwill gesture of 1 month fees refunding, but they have taken almost $1000 from me since I cancelled. They are the worst company I've ever dealt with. Dani W Suggests I contact customer support. But they are the source of all of my issues and have cost me money. Here's a small excerpt 156. No, don't issue any refund unless you give me what I want. I've already started a complaint to the Better Business Bureau. I will let them handle this if you cant 157. No, we have not made any mistake on your account and due to security reason we cannot cancel the service without your approval, you went unresponsive on the chat before we are connecting you to the dedicated department. Arul 158. Shall I proceed with the cancellation ? 159. of course cancel it! 160. It was cancelled in september whatever you say 161. Thanks for confirming the same. Arul 162. I have been with xfinity since september 20 163. why would i use a service i can't access online 164. Cancellation Disclosures Please review the following Service continues until Saturday, January 3rd 2026 at 12 p.m. EST . The included Gemini Air Device or other paid in full devices, no action required on your part and there is $0 due. If a Gemini Air or Gemini device(s) was financed, the amount charged on your next bill cycle date will be the remaining balance of payments. An email will be sent confirming your total Early Termination Fee that will be billed on your payment method on file on your next bill cycle date. Arul 165. what is this garbage 166. early termination fee 167. i wasn't in contract 168. Not to worry, you don't have ant early termination fees. Thank you for your valuable time! As per your request, I have successfully cancelled your service. You will receive an email confirmation to your email address shortly Arul 169. Sorry to hear you canceled your DIRECTV service. You can still watch live and on demand entertainment until Jan 03, 2026. If you change your mind before Jan 03, 2026, reactivating your service is easy! Just sign in to your account and follow the instructions. If you have any questions, click here to chat online or call us at 800.531.5000. For installment plan questions, please contact 800.531.5000 for questions on any remaining balance you may have on DIRECTV devices. 170. do you see a huge problem here? the line JUST SIGN IN TO YOUR ACCOUNT. The whole problem to start with is that directv doesn't allow me to sign in 171. You can ignore the early termination fees since your contact is already ended. Arul 172. you really need to fix your IT 173. I would've just stayed with directv if you hadn't blocked my access 174. I'm really sorry for that. I will take this as feedback and forward to the concern team Arul 175. No you won't. the last guy said the same and he couldn't even fulfil his promise to close the account 176. anyway, i'm putting a compensation figure into my complaint to the BBB. You can fight it out with them 177. Please do accept my apologies. Sure I will take this as feedback and forward to the concern team Arul 178. I'm sorry for that. 179. I know it doesn't personally affect you since you're just a cog in the wheel 180. I'm really sorry for the hassle, Is there anything else I can help you with ? Arul 181. tell me something else. I was charged 233.28 in september and october. but then charged 243.52 in november and december. Why did that price change and why wasn't i notified? 182. The case against you is getting stronger the more i dig 183. I've filed the complaint with the BBB seeking 953.60 184. i'm now leaving my trustpilot, yelp, and google reviews 185. I would like to inform you that , your price guarantee has been ended on the August month hence the price has been changed to our normal price that's the reason you have been charged high that usual. however you would have received the email for the same once your price has been revised. Arul 186. i'm asking when you notified me of the $10 increase. Obviously i was out of contract which is why i cancelled the service 187. the fact it went from 166 to 233 was why i cancelled. but why then did it go from 233 to 243 without notice 188. The annual price has been increased on the 5th of October and we have sent email to all our customers. Arul 189. prove you sent the email. i have no record of it 190. You can check your register email, also please check spam, junk folder. Arul 191. explain again how i am meant to manage my account 192. Also, all our emails are system generated. Arul 193. so you're just telling me what it should do. You don't know this for sure 194. Please log in to www.directv.com Arul 195. Log in with your credentials,

Excellent service and very professional! Great communication during the whole process. Greatly…read morerecommend using their services.

KO Telecom did a great job installing my CCTV System! Very friendly and professional service…read more Highly recommended for any CCTV, data wiring, or DirecTV needs!

Att cable and internet is the worse provider there is. you schedule new service they call and…read moreconfirm the appointment and dont show up then want to give you another appointment 2 days later. so now i will make sure xfinity can service outr area and they be removed. the worse customer service ever!!

If I can give this company 0 stars I would. I set up for the cable and internet to be installed…read moreJuly 2nd. The cable guy shows up without the cable box, he says he'll come back Saturday. Saturday comes and goes... no cable guy. I call to get a status update and no one is aware. They tell me that they'll send someone the following week. I open my door to gather my uber delivery and a man is standing outside my door holding my uber bags. He says he'll be back with the rest. 2 minutes later my door swings open... the guy a grabbed my uber delivery from was the cable guy.... The same cable guy as last week. This time he looks at me and tells me he doesn't have an HDMI... he'll have to come back tomorrow at 11:30. I call the cable company... the escalate the ticket. Well... it's 1pm the next day. I call the cable company, there is nothing they can do. Insist in a supervisor so they patch me through to Riece, the tier 1 supervisor... Tiers are important here. In 24 hours I have explained my situation to 4 different people at this company, and now I meet Riece who tells me there is nothing he can do. He only answers to the COO and he gave me my time to talk and now it's his turn. So what I've gathered is this is a cable company who does not provide a service to anybody. They can't solve problems, can't call back, but the most hilarious part is they don't even bother to set up the cable. The lack of professionalism is only matched by the sheer incompetence. I downloaded this app solely to post this comment because I have never in my life seen people get paid to not do their job. If you want a cable box to sit on your entertainment center to collect dust give this company a call. If you would like to actually watch television, call AT&T, Xfinity or any other company because these people will make you wait half a month to watch a blank screen.

I am very dissatisfied with the service provided by Broadband MDU at Bay Village 1. As the only…read moreinternet provider available in the area, I subscribed to their most expensive plan--Rapido! Rapido! Extreme--expecting high-quality service. However, my internet speeds have never even come close to the promised 100 Mbps, so I'm clearly not receiving the service I'm paying for. On top of that, I was hit with a $25 late fee just one day after my payment was due, which feels unnecessary and excessive. These kinds of practices are more commonly seen with companies serving customers with bad credit, which is not my situation. Broadband MDU seems more focused on charging extra fees rather than fixing their subpar service. They shouldn't be advertising the Rapido! Rapido! plan if they can't deliver the speeds they promise. I hope they address these issues soon, but until then, I can't recommend their service.

Angelo and the rest of the processes to have functioning wi-if or internet is the absolute worst…read more No help and all that could be said is I am sorry there is nothing I can do. How is it that you run a business and a technician is required to go to the home to reset the internet. What happened to good customer service skills and also the fact that we are able to remote in to televisions, boxes and more yet I am without internet and a paying client?' IT JUST MAKES NO SENSE! If you want your money stolen from you use DirectPlusNow. Worst service ever. I will be taking my businesses elsewhere as this is absolutely unacceptable!

I can't express enough the bad quality services of this company. Every week we are out of internet…read moreservices. My building switched to this company and they don't offer phone services therefore my fax number is not working, and they literally don't care. They charge you $5 as soon as you pass one day bill pay date. DO NOT RECOMMEND THIS COMPANY.

My mom was turned away when buying the new iPhone 17 because they thought I was the account owner,…read moreeven though they could clearly see in their system she is the account owner. We ended up going to the store at Pembroke Pines and solved the issue ASAP. They were very disrespectful and rude at this store and do not wish my own worst enemy to come here.

Awesome my service is great I never have an issue everyone is very friendly and helpful!read more