I shopped online and received a pair of shoes that had been worn. I was hoping the store would…read morepay to repair the shoes which would cost around $30. They won't pay for repairs or issue a $30 credit.

I can't believe I've been walking past this place for years! Dress is my new favorite store on…read moreCharles St (and maybe all of Boston). This place carries a beautifully curated collection of trendy upscale brands, with an emphasis on French designers. Whether you're looking for a staple for your capsule wardrobe or a statement piece for the season, Dress has you covered with basics from A.P.C. to funky prints from Saloni. It's also one of the few places on Charles St you can just get a wearable, simple piece of high quality that's still young and fresh. It's pricey, so you likely won't be picking up a ton of casual stuff here, but you might luck out on the 50% off rack. Even if the clothes are out of todays's budget, you should still go to check out the gorgeous selection of perfumes and candles. I'm so glad I found this hidden gem!

Stopped in here to look for a formal dress for an upcoming wedding Thanks to the amazing women…read morethere who went over and above to help me, even finding cute shoes (which I purchased) to try on with dress I found the perfect dress! Many thanks to Ann and Tatiana

I needed to buy a dress for a family photo shoot with lots of specific needs - spring color, covers…read moremy problem areas, etc. The store manager was amazing and worked with me for hours to find several excellent options. Truly amazing customer service. Will come to this store again!!!

I finally checked this place out and really love the classic pants and cardigan I got. I have a…read morefeeling I am going to be living in them (I already am!!). The store really lives up to its name and I know I am going to be a big fan of their knits. Really flattering and the owner Cherry offers very professional service. Very happy I found my way to this store as I wont have to shop endlessly for basics.

I admit it. I'm a convert. Not a day goes by when I don't wear something Basiques. The white…read moreblouses are to die for. And if you want the perfect black suit jacket this is the place to go. The key is in the fit and the one-to-one service from the owner Sheri is unmatchable. If you need a couple of go to pieces that you'll wear over and over again, check it out.

I love the clothing from Agnes B, there's a certain modern sophistication that you just don't find…read morein most Western off-the-shelf brands. The four stars is four the international label, but I hesitate in anymore because this particular location only carries women's clothes. What is a metrosexual to do?

I noticed this place some years ago as I've been living in the area for 11 years. However, I never…read morewent into this boutique although I would see clothing that I liked displayed outside the store. One day I decided to go in and take a peak at what they had available. To my surprise they have a very interesting inventory! I wish that I had found this place when I was "younger" as most of the clothing definately yells bold, confidant, and ready!!!lol However, I still did manage to find a few pieces that I liked! The nice thing is if you purchase anything from here; it's very unlikely that you will see anyone else with it on! I also, like the fact that the staff is friendly and very informative about the clothing. Lastely, the down side is that the store is very small, but even with that their selections are really organized and are displayed nicely. And another little thing is that they may not have your size when you finally find something you like. Their kind of limited with any giving piece in the store. It's basically your typical hit or miss kind of situation. But even with those few exceptions, this place was a serendipitous find! :) I would encourage anyone in the area to check it out; you may luck up and find that perfect party dress! I know I just did thanks to the owner Patrick who picked out my entire outfit down to the shoes! Now it doesn't get better than that!:)

My favorite boutique in Boston. I absolutely love how Patrick helps in assisting you on what you…read moreare looking for. I have a few pieces from here that I absolutely love. A lot of contemporary must-haves. Go visit for yourself.

This review is solely about how the store looks - gorgeous and beautiful!! Dark wood through the…read morestore with really nice decor. Christmas decor is so pretty - so elegant and classically done!!

Ryan is the nicest man on earth and gave us water while we were in the store he deserves a raiseread more

Mia rooftop next to Umbria is an amazing experience! The ambiance, the drinks, the food are all…read moreamazing! Drink menu and wine list are second to none! You are part of the dePasquale experience there for sure. But the key to the experience are the bartenders, servers and hostesses. Friendly, engaging, and professional and very customer service oriented. Kerri was a difference maker in the 4 times I have been here so far and I will come back!!!

Cute, affordable clothing and accessories! Helpful friendly staff. The only drawback I see is the…read morereturn policy. I am shipping this to my niece and if it doesn't work for her, we may not be able to get it back in time.

How pathetic...... love beacon hill, but these kind of…read morethings are sad I went to this store with my friend last month and felt uncomfortable - now I found out that I am not the only person who is treated like this. Welcome to visit this store, where they seem to take 'serving with a smile' to a whole new level - if by smile you mean an eye-roll and by service you mean a lesson in invisibility. It's remarkable, really, how some staff can show such commitment to making you feel... well, let's just say, less than welcomed. And to think, all this time I believed 'exclusive shopping' referred to the merchandise, not the customer service model based on skin color. A truly 'enlightening' experience that redefined 'service with a snub.' Tip for east coast ivy: it's a store, not a 1950s diner; might want to update your service policies to reflect that.

The owner or employee is definitely racist. A white Female…read more I and my boy friend went to this store and tried to look for some dresses for my graduation and vacation. What happened? Nobody helps, only a woman hiding in the back of the reception staring at ours with her eyes rolling and mouth pouted. You think I am too sensitive? Not at all. I picked some dresses and wanted to try it on. So as the regular process, she should take my clothes and make me in the line waiting for the fitting room - it may not be the responsibility but she did that to everyone in the store at that period. I waited, and I talked to her - she heard that, but did not give us any response. She let another girl, who come later than me, use the fitting room. I found that, and I questioned - silence and no response again. She then took the clothes I picked - after I noticed her many times. When it is my turn, I asked her to pass me the clothes. She rolled her eyes and did not give me any response. I waited there for a long time again. While everyone has a basic "welcome" and "bye-bye," we don't receive any polite greeting. I am sad cuz I love Boston, I lived here for a long time, and as an Asian I never met any racism in Boston. I believe that Boston is a great city to live at and the thing happened today really upset me. While beacon hill is one of my favorite place to shop at Boston, I never imagine this kind of thing will happen to me one day.