Very very sad customer service!
Our order was £126 which to me is a very large order. First problem was the portion size of chips. It was a children's size.
Secondly, they missed an order of fish as well as seafood dish and the fried rice came with egg when we specifically requested NO EGG!
When we called we were told how many times they checked the order. They were not at all apologetic about the mix up, they continued to tell us how many times the order was checked.
After explaining that numbers 90, 91 and the fried rice MUST be replaced, plus the chips, they finally complied but they were not happy.
The so-called correct order arrived, guess what? It was still wrong. Number 91 was still missing the seafood, the fish arrived but no seafood.
Another call was made and they basically said TOO bad!
I'm very disgusted with companies such as this that are friendly when an order is placed but forget about customer service. Quick to take your money is what this place should be called!
To make matters worse, the food wasn't the best. The deep fried shrimp was decent but the food was rather bland.
I'm positive that in CR2 there are far better places you can order from where the company knows what customer service is.
I'm thoroughly disgusted!!! NEVER AGAIN! read more