I just love the fact that this location doesn't demand for me to make an appointment for all my…read moretransactions. I have gone to so many showrooms and each one of them are sooooo rude! Basically ignore you. Vick and all the staff have been so helpful, courteous, and have provided all the information I need at any time from a $5 to $14k purchases. They are always very attentive, have competitive prices and excellent collections on faucets, toilets, handles, sinks, etc.

Went into this shop yesterday to get some brass couplings, and returned today to pick up a few…read moreadditional items. I am working on connections to gas space heaters in my home, and needed a 1/2 to 3/8 adaptor for the line, which is typically used for plumbing applications- therefore I returned to this store. Upon walking in, I made eye contact with the associate who assisted me yesterday and began a conversation with him. I placed the heater down on the counter so that I could show him the threads needed for the bottom connection, and in the middle of the conversation between the associate and I, a bald-headed man loudly interjected, "hey bro we is that a space heater? We don't work on those this is a plumbing shop dude." To which I replied, "look man I just need a connection". The associate who had helped me previously corrected the presumptuous manager who made an incorrect assumption and automatically prejudged my situation without ever welcoming me to the shop, or asking how they could help me. I let the manager know that I was looking for a part, and that I felt he had been a little abrasive as he came in pretty hot towards the situation. He looked at the associate and said "sell him his shit and get him out of here." When I asked him if there was an issue, he said "I'll fucking clock out right now and we can go outside and handle the problem." Never have I been threatened with physical battery by a customer service employee before, but to add fuel to the fire, he aggressively pointed at the sign on the wall and said "I can fucking refuse service to anybody I want." His profane-laced and aggressive attitude towards customers is obviously a concern, and unless you want to be threatened with physical violence from unstable staff with no people skills, I'd suggest frequenting one of the many other plumbing supply shops in San Antonio.

Mena Stone supplied and installed quartz countertops for our galley kitchen renovation. Also…read moresupplied the sink. Price was within our budget and work performed within our schedule. Installers friendly and professional. Have a number of other projects planned and will be using Mena again in the future.

I spoke with Lizette Mena at the Mainland location and scheduled an appointment. I provided all…read morepersonal details for the appointment. This company was a NO SHOW. Thankfully, I worked from home that day so it didn't present any issues except for loss of trust.

New Generation Kitchen and Bath helped me renovate my shower area after a leak in the tub…read more Everyone I worked with was friendly, low-pressure, and gave me options that fit my budget without trying to upsell me. Thier showroom is great, being able to see all the tile in person made selecting the right one a lot simpler and the designers made sure everything matched well. We ended up converting an old tub to a wlak in shower, replaced the water damaged flooring and drywall and it looks like a whole new area of the house. The work was completed within a week and aim incredibly happy with how everything turned out.

I am so grateful to have picked New Generation Kitchen and Bath to remodel our bathroom. The…read morequality was superb and the attention to detail was on point! There was also always an incredibly fast response to any questions I had concerning the remodeling process. I would definitely recommend!

We recently contracted with OMG to completely remodel an upstairs full bathroom. They did an…read moreexcellent job -on time and on budget. Our Project Leader- Isaah- was professional, a master planner and a first class communicator. We highly recommend this company. Bill

We paid about $110,000 (without appliances) for a kitchen remodel. Very few things went well in our…read moreremodel from permits still open to still owning us $3200, credit from our final payment since the floor that they purchased was of very poor quality and since it was incorrectly installed the warranty was voided by the manufacture. This is a nightmare I wish on no one. David begged us not to post anything negative since he was 'going to make this right' (I have the emails to prove it). You had plenty of chances to make this right and you still haven't so now it's for the world to see. I don't think they are in business anymore but if they are stay away from David and any of his companies.

Maggie and the team here are always leading the area for design and service…read more Top quality products, excellent service, and partnerships with high quality professional tile and stone contractors resulting in execution. All about relationships !! Ask for Maggie!!

My very expensive glass tile was ruined by my idiot contractor who called the store to ask what…read moregrout to use. After months of trying to fix it we had to demolish glass tile in two showers that the contractor screwed up. The owner did help me prove to the contractor it was his fault but he refused to use his insurance and it was not worth suing because we would " have to crime scene " for about two years. With mold growing demolition was in order and the owner said she would give me tile the second at her cost but that was not the truth. I begged her to give me a strong discount because 16,000$ in tile went into the dumpster but she would not. She said 7$ a foot was the cost of the tile I wanted and that was her cost. My new contractor found the same product ( not glass- such a nightmare I was too afraid) for 6.50$ a foot, so thanks for nothing Design Materials!! No class at all.

TJ has done work for us twice now and each time has been a great experience with results we are…read morepleased with and proud of. TJ's crews are professional and highly competent. I recommend them without reservation and will use them for any future work we need done around our house.

Gave the guy our address. My husband leaves from work to meet him for an estimate and the guy…read morecalled at 11:07 7 minutes after the appointment to say he's at an address in Seguin after I confirmed with him!

Considering a remodel? This place definitely has options. I don't know, but going from place to…read moreplace looking for tile, floors, doors, sinks, etc., is stressful. This offers a lot of variety for a lot of needs in one place. The pricing seemed pretty competitive, but honestly I was so overwhelmed I didn't really check this out as much as I should have. What was outstanding was the customer service. My questions were answered easily and returns were accepted with no hassle. This is a win-win for me.

I would give it a 0 if I could but Danielle Gillmore is very very but very unprofessional ! and…read morelacks tons customer service and communication skills ! I am appalled on how someone like that is a manager, let alone is allowed to work here . if you want need any flooring or anything of the sort I suggest you go to ANY other location but this one . It seems like she has a problem with Latinos or Mexicans . I had my family contractor call regarding my order who's first language is Spanish with a heavy accent called regarding the status on my order because I told him to, although he does have a language barrier its never been an issue to get his point across if you have a brain , which clearly she lacks. I have been in this store several times and never had an issue with any other associate from cashiers to designers to some people on the floor etc . there was even one time I did not have a receipt for one of my products and I do understand the policies and a young gentleman in the front with curly hair returned them for me either way due to me having my receipt for all of my other returns and it was only 2 pieces of a mosaic, cause floor and decor is all about assisting customers right?? WRONG !! And from seeing the reviews it is not a first. And I do not know who she feels like but clearly this is not the place for her she has such a bad reputation with the store because when I told my neighbor about this incident who also does tons of remodeling and business in this location he knew exactly who I was referring to which says A LOT . anyways she answered the phone and my contractor was explaining the situation that my order had been in a pending shipping for a while now . she proceeded to HUH!?? WHAT?! I CANNOT UNDERSTAND WHAT YOU ARE SAYING and "SIR I NEED YOU TO TALK CLEALY I DO NOT KNOW WHAT *mocks him* IS and *hangs up* . Yes just like that . as I'm in the kitchen listening to this I cannot believe my ears so I tell him to disregard it and I decide go into the store and there she is in the back desk with her jacked up teeth and eyes wide "Hi do you have a receipt??" I just walked through the door went to the pros and cancelled my order I cannot believe floor and decor would allow such person to work here she is clearly there just for a check . And clearly does not care to resolve any customer issues if anything she gets s kick or ruining your day and is straight up RUDE!! please save yourself a headache, gas and a trip, my family and I will no longer be doing business here or any F&D we'd rather not deal with someone as miserable as her. I will also be taking this to Human Resources because the energy she gives off is up front MALICIOUS!!

What? No reviews since 2011? I'll remedy that situation!…read more Ferguson Bath is the designated bath and kitchen supplier for our custom home builder. The showroom is humongous and has more options than anyone can imagine! We had an appointment with Christina. She led our designers and us through a vast array of faucets, bathroom fixtures, sinks, etc. over a 2-hour stay. Her knowledge base was rock solid. She did a great job of keeping us within our budget. She worked well with the design team to find products that would fit into our home. Several times, she came up with novel ideas or better options. My wife and I left confident and pleased with our choices. A couple of days later, we received an e-mail with a well organized PDF portfolio that showed all of our choices with photos, stock numbers, and prices. OVERALL: EXCELLENT. HIGHLY RECOMMENDED.

I was sent to look around your showroom before I made an appointment, and I am now going to ask my…read morebuilder if I can go somewhere else. Although your showroom was beautiful, the lady at the front desk with the short strawberry blonde hair and the scowl on her face was the rudest person I have ever encountered and I cannot believe that you would have someone like that representing such a well known company with your reputation. Especially at the front desk greeting people. She was curt and just out right hateful. I knew I needed an appointment already, and I told her that, but I wanted to walk around to see what y'all had to offer and she was not nice about it, like I was inconveniencing her altogether. Such a shame. I ended up walking around for a minute because I was so mad at how she treated me and I left. I told my builder I will buy elsewhere. Really need to do a better job with her.

If there was only one store I could shop for the rest of my life, it would probably be Target…read more However, I am not sure if it would be this Target in particular. This location has had some very much deserved TLC over the last few years, and it is probably one of the most "modern" looking Targets in San Antonio. This location has everything and anything you can imagine and more! From plants, to home decoration, groceries, clothing, school supplies, you name it! However, the main reason why I am not giving them a full five stars is because of the way this location has their product placement. They have items from the same category spread in two separate locations. Why? My guess it that they want customers to walk all over the store to find products. Here is one example, I was looking for Jurassic World toys for my kid and they had them spread in two locations of the store (toy section and a random path in other section of the store). Another example would be their school supplies sections which again was spread between two different locations, making us go back and forth to get what we actually needed. I would prefer if they had everything in one place and just let customers shop a little more efficiently instead of making us guess where the second part of what we are looking for is actually located.

I stopped into Target for the first time all year and the first time to this location. I was…read morelooking for a couple specific items, but I stopped at the restroom first. There was a man standing there in front of the door and he tells me the restroom is closed and I can use the one by the pharmacy while pointing off in the distance. I ask him if someone is in there and he says yes, but if he let's me in then he has to let everyone else in and again he directs me to the pharmacy. I'm irritated now and really need to use the bathroom so I tell him that and he finally moves. After this I left and did not even buy anything I was so disgusted. I don't plan on going back to this or any Target.