Janie and her team have been the most helpful and supportive in the home buying process. Despite…read morenot purchasing due to unforeseen circumstances she continues to encourage and advise me in the process. The Empress team does it all for all things home buying and not in a cheesy way. They make the process seamless and convenient . Janie's extensive knowledge and support for her clients is immeasurable. When she says she's your realty for life she means it... from purchasing to maintaining and even decorating.

Reviews that most people will find come from clients, as we certainly want to hear the perspective…read moreof someones experience as a consumer, but I am a mortgage loan officer. I can shed some light on working with Janie behind the scenes, in which consumers do not hear or know about through the process. When it comes to working with a realtor, you will not find a realtor better than Janie. First and foremost, with Janie's background and knowledge in home repair and maintenance, along with her connections and understanding of home quality. Janie is able to walk into a home, just like I am able to look at a loan, and know if this is a doable property from a lending standpoint to expected repairs and maintenance needed for a home to relay to a client. Most agents are unaware and without this knowledge and background, and look to appease the client which is point 2. Janie does not sell the client like most, to get an offer in quickly, she gives them the truth. That's how I have run my business, and it is the single most important factor that drives success, not selling or pushing someone into something they may not be a good fit for, or not knowing all the details. Third, Janie has tons of connections, not just apps or knowledge of companies, I am talking real connections to all areas of the home from home repair, to IT, to flooring and ways you can snag some deals on things you decide to accomplish with your home thereafter you move in. The next area comes with the process - unlike most realtors, Janie is INVOLVED the entire process, which helps take a lot of miscommunication and heat off me as a lender - she helps get documents, sets her clients expectations accurately and prepares them for the process, she translates my mortgage lingo to reiterate a better understanding to clients, and she is usually on the phone with me daily reviewing all the files for her clients to ensure everything is on track - she lays out the red carpet here. I was blown away when I started working with her and didn't have to request or even obtain a single document - She literally sets clients up right and stays on them throughout the process to ensure we do what we need to do to close on time. If there is an issue, Janie steps in. If there is a need, Janie steps in. If there is a question, Janie steps in. When you consider a realtor, you have to remember, you do not need a degree, you do not need knowledge, and many look to sell or appease people as a service. Same goes for lending; it's a person-to-person basis as far as who is good or not. This can be tough for someone discern, especially if they have multiple people reaching out to appease them, and then someone comes in and paints reality. Now I do not speak of all realtors or loan officers, I speak in terms of over all what the experience typically can be - you will find one of 3. Someone who wants to appease and will be your order taker, someone who is knowledgeable and has been doing this for awhile so they take the reigns within compliance for you, and then Janie, who rips off the baindeds and pulls you through to the closing table so that you have not only a great experience and knowledge, but someone you can utilize as an professional asset and become friends with in years to come. Janie is community, Janie is a true partner, Janie is the best. If you are looking for a realtor in Maryland or the other areas she services, if you do not use Janie you are missing every bit of what it looks like when a realtor earns their commission and goes to work for you.

I moved into a condo managed by John Thompson about 3 years ago. At the time I had just come out of…read morea bad living situation and I desperately needed a safe and reliable place to live. I found that. The application process was seamless. I was approved quickly and the transition was smooth. I had my keys and access to the unit quickly. The last few years have been amazing. Whenever anything was broken and we submitted a maintenance request, it was addressed quickly. Nothing remained broken for long. John even came over and replaced the batteries on the smoke detector when I couldn't figure out which one was low and the beeping wouldn't stop. Our microwave broke and I messaged John and it was replaced within a few days. In my experience Scout Properties is a great property management company. They are reliable, responsive, nice human beings. It was a pleasure to have our home manager by this company. John's the best!

When we first started with Scout Properties, things were great. Our first manager, Nick, was…read moreprofessional and easy to reach. But after Victor took over, everything went downhill fast. I'm not sure Victor ever really knew who we were and I can't be sure he ever visited the apartment before things really went to crap. He completely missed a major toilet leak--even after the tenant moved out--which left us with a cumulative $5,773.14 water bill. Then Scout didn't handle the tenant's voucher renewal properly, with no warning to us, which made the tenant move out early and cost us rental income. Even worse, we've now been stuck for several months without a tenant and have had to cover all the turnover costs ourselves. Despite that, Scout still charged their full management fees while barely responding to us. All of a sudden, Scout dropped us as clients (including our neighbors who were clients also), kept the fees, and stopped returning calls. Our next‑door neighbors had the same experience -- and told us their tenant was even offered an apartment at another property managed by Scout. Everything started fine but turned into one expensive, stressful mess. Don't hire Scout Properties unless you want poor communication, big bills, and months of lost rent.

I worked with Tracey from November 2020 to January 2021. This was my second home purchase in…read moreAnnapolis, MD. Tracey was extremely responsive and very easy to work with. I took her advice from start to finish and am glad I did, she truly knows the area, the other agents, and lenders. It was truly just such an easy and stress-free experience from start to finish and both us and sellers felt like we got the best deal possible. Highly recommend you ask for Tracey!

Tracy is super knowledgeable about the Annapolis area, and worked diligently to help us find our…read moreperfect fit. She knows many local realtors, moving companies and has great recommendations for who to work with throughout the entire process (inspections, contractors).

Avoid this "luxury" apartment at all cost…read more I have lived here for the past 3 years and I cannot recommend despite trying incredibly to like this place. And here's why. People are living here on VOUCHERS. The behavior you witness here is something you would expect from a college dorm. Dog feces littered everywhere, poor parking, and screaming. This is NOT a smoke free building despite what they advertise, they do not enforce the policies and I smell weed outside and even my NEW apartment had cigarette stains on the walls when I moved in that they could not clean (see in pictures) THERE IS ZERO SECURITY. Your cars are not safe here. Broken windows and stolen tires ARE CONSISTENT. When I get home I see cars with shattered windows and tires gone. (See in pictures) Management say they're are "collaborating" with law enforcement which just means they called the cops. They are doing NOTHING to make the place safer; ZERO additional camera, ZERO security officers and ZERO extra lighting. And to top it off, for the my kitchen sink is completely broken.

This month marks my one year living here at Monarch. It has been such an amazing experience for me…read moreand my son. The leasing office team Kara, Michael and Raven are always so friendly, accommodating and very professional. They've done a great job enforcing the Covid protocols ensuing the residence are well informed. A huge thank you goes out to the service manager, Angel Cotto and his maintenance team for diligently handling the snow removal during our snow storms. Their hard work and dedication is appreciated by many, if not all. I would highly recommend Monarch as a place to live. They offer great amenities such as Resort-Style swimming pool, fitness center, indoor and outdoor yoga studio, pet spa just to name a few. The building is within walking distance to several retail and grocery stores and restaurants. I am pleased to call Monarch my home!

BEWARE! This realtor is sneaky and adds a cancellation penalty for $1650!!!…read moreShe abandoned the sale of our home after 4days on the market then requested that amount to get out of contract with her! HUGE waste of time and money! There are so many great options out there this is NOT THE ONE!!

Jennifer DeLaRosa group helped us buy a home in Ellicott City in the crazy market of 2021. Jennifer…read moreand her team are essentially a One-Stop-Shop when it comes to real estate. As soon as the first time we spoke to her on the phone, she immediately made us feel at ease. She understood our needs and promised to cater to it. And boy did she deliver! Her understanding of the Columbia area and the market are superior. However, what makes her an exceptional agent, is her offer writing and negotiation skills. She was able to negotiate in our favor in a multi-offer situation, and yet get us a excellent deal! After our offer was accepted, Jennifer and Laura ensured we were taken care of every step of the way until we were truly move-in ready. The next time we or anyone we know will be buying/selling a home, I will recommend (actually, insist) on working with Jennifer.

My wife and I met Alison at an open house. Her professionalism and demeanor made us want to employ…read moreher services. We did not purchase that particular home. However, we found a very knowledgeable, quick to respond realtor in Alison. She answered our questions thoroughly. From corresponding with the seller's agent to ensuring documentation was accurate and properly filled out, Alison displayed exceptional attention to detail. She stayed very involved and available throughout the whole home search and purchase process. We were very happy the services that she provided.

Alison sold my home in Heritage Harbour, Annapolis, MD during a difficult seller's market. She…read moreobtained an excellent price and gave me constant advice. Her communication skills are awesome. She went above and beyond what other agents have done for me in the past with other sales or purchases. I highly recommend her. She is with The Colab at Coldwell Banker in Annapolis MD.

As a prospective renter, my experience was very poor. The man who showed me the apartment I was…read moreinterested in was very nice, but didn't know much about the property or me (he was waiting in a different unit than the one I wanted to see because he got mixed up). That would have been fine. But what really annoyed me was the application process. The management is not familiar with more modern ways to verify employment and income (such as third party service) and insisted on unredacted pay stubs - which is much less secure. The interaction as we went back and forth was rude and reminded me of scammers trying to get one to divulge information urgently (because so many people are interested in the apartment!) at the cost of better judgement. In trying to get more information from me they cited their "policies" but being unable to articulate why their policy insists on having the information I didn't want to share (like my pre-tax deductions) This conversation was not with some mid-level employee but what seemed to be the owner. I should hope he could articulate the reasoning behind his own policy! To me, this company clearly orients themselves to customer service of property owners, not renters. Which fair enough, but it doesn't mean I have to like it. To the reader/renter: Don't let these people bully you!

I am very excited to lease with Rent the District. My roommates and I found a beautiful home on…read moretheir site, and from my very first correspondence with Hanna via phone, the communication has been flawless. Prompt responses to emails, quick answers to phone calls, transparent updates throughout the process, and even reassurances to call you back if they are tied up at the moment (and they actually call back as soon as they can!) Since my roommates and I are all out of town at the moment, and unable to tour the property in person prior to signing the lease agreement, Hanna assured me that her assistant Johnny would send me a video tour the following day. And sure enough, the next day - Johnny had a detailed video tour of the home in my inbox. Any question I had about the property, Johnny was able to answer. We so look forward to working with Hanna and her team during the duration of our lease agreement. If the last week is any indication of how our experiences will be as Rent the District tenants, I very much look forward to staying at this property. Hanna and Johnny were both very friendly, and professional. I will recommend Rent the District to any of my friends who look to rent or have property management services in DC. Thank you again!

I was reminded to finally write this after putting it off for months. Our experience here was…read morefrustrating from start to finish. Responses and timing often felt inconsistent, and situations that should have been straightforward ended up taking far more time and effort than expected. If you're looking for peace of mind and reliable management, I would strongly caution you to do your research before choosing this property. Overall, the experience was far more difficult than it should have been. I regret not asking other tenants about their thoughts before moving in.

Was with them for a year and had no problems! Maintenance would come same day. super friendly…read moreleasing office and staff, very clean . constantly remodeling , my first apartment and was not disappointed!!! good area close to everything ! Chris