Great experience so far! The move-in process was easy and the staff were really helpful. They even…read morehad a little welcome gift ready for new residents, which made me feel really cared for. The location is perfect for students -- safe area, near shops and public transport, and management actually responds when you message them.

The company will never prosper because they simply do not genuinely care about people--it's all…read moreabout the dollar for them. The integrity and character of a company speaks volumes, and my experience with Stork made that very clear. I'm honestly so happy I got away when I did. Looking back, I truly believe I made the right decision for myself, and I'm grateful I recognized it and moved on when I did. Not recommended. Do not rent from these people. Based on my experience, I wouldn't put my dog in a unit managed by Stork, let alone another person. The way residents and employees are treated speaks volumes about the company's values and priorities. I would strongly encourage anyone considering renting from Stork to do their research and think twice before making that decision.

Since David responds to negative reviews quicker than his maintenance staff responds to requests, I…read morefigured I'd share. I've left the maintenance ID in place but redacted the names and address. In case yelp removes the photo, 43228-1. This is a maintenance request opened 22 days ago where I asked if they could fix a tower bar or if I should hire someone myself. They assigned it to a technician the next day and scheduled "something" for the next day. Since then they have been completely silent. I've checked in multiple times to no avail. They do not call, they do not e-mail, they do not leave notes in their crappy portal. This is very similar to last year when my water heater failed in the cold of February. It took a month of me literally harassing them to get a service call placed and get them to authorize the repair. The technician got it working by bypassing safety settings, but since "it works" RW marked the call complete and I've never heard from them again. Not a stellar experience. Let's see how long this one takes to resolve. Update: They called and texted me this morning to arrange service. This seems quicker than their maintenance portal, but I'll update again once complete.

I would have to say that the communication from my rental manager (Rod Albancis) is atrocious. He…read moredoes not keep me abreast of anything. Sends generic emails but never returns a call or responds to an email. My renters moved out and I still cannot get ahold of him so I may voice my concerns and to figure out where my keys are. That, in addition to other comms that has broken down through the months. By far the worse customer service. I will make an attempt to sell my house but in the event I do not, I will not use Renters warehouse again.

HANDS DOWN - PEACE OF MIND - 100% SUPERIOR AND PROFESSIONAL!!!!…read more Peace of Mind Property Management (POM) gets my 5 Star rating two times over!!!! If you are a landlord looking for true "Peace of Mind" Melissa and her team are the way to go!!!! A little about me I am an 22 year Active Duty Service member Navy who was super skeptical of renting my property and was gonna sell 5 years ago. In talking with a colleague he convinced me that owning a rental is a smart idea and can really generate some passive income. He referred me to Melissa at POM who simply bridged the gap and eased my stresses of becoming a landlord. Today, because of Melissa and her team I am a success, I was able to deploy overseas on two separate tours and leave my home in the palms of her teams "Golden Hands" The day I moved out I turned over keys to a 4 year renter and had "Zero" issues. In Nov 2021, I got the sad news my 4 year renters were moving out end of December. In one months time, Melissa and her team, turned my property over and had new renters placed to move in the beginning of Feb. "Simply amazing". In closing, all I can say is that Melissa is nothing but professional and truly cares. My responses her entire team are within minutes. Additionally, I want to give a huge shoutout to her inspection enforcer :) Nikki Marlatt" and the rental listing agent, Chris Meldrom from "Cornerhouse Realty". They truly came through with getting this all together and once again, have left me with nothing but "PEACE OF MIND!!!! Nicholas K. SCPO, U.S. Navy, Active

Terrible service from viewing listing to asking questions about the property. After a month no…read moreresolution on reported problems at the property. Then they said it wasn't their problem and I as the tenant needed to contact the HOA again after a month of inquiry. There was no HOA the email bounced back. Then the tenants were told they needed to provide MORE pictures to the head of maintenance again of the issue despite the listing agent taking pictures for POM, the plumber provided pictures, the maintenance person took and provided pictures and the head maintenance had visited the property 2 days b4 move in and should have pictures. We asked for a decrease in rent for the ongoing issue and/or a phone call. Head of maintenance said it wasnt POMs fault so no decrease. I said well it certainly was not OUR FAULT. We received an email from Melissa to end the lease no conversation. Which we happily took. And from move in to move out ~ 20 days of communication there were more than 86 emails for submission and system response to maintenance requests and over 40 texts. Meld is the system and its terrible. I would not recommend this property mgmt in any way. I forgot we were forced to take an earlier move in date and then attend to no less than 4 different plumbing appointments on our time and dime that all should have been taken care of in advance. And no staff accountability.

Nurith pays attention to details, is responsive, efficient, and timely in addressing any deadlines…read more The contractor that she brings onboard also provides quality services.

I am a tenant and really appreciate the attentiveness NLR always shows when I raise a concern. I…read morealso appreciate the fact that the service people they send to make repairs and highly experienced and reliable, plus they tend to be local small business people. A recent example: my AC went out on a Saturday during the brutal heat wave (110 heat index). Fiona at NLR kept in contact with me all day and was able to have a repair person at my house that evening. He diagnosed and fixed the problem within 30 minutes. I was so relieved and am very grateful for her support.

DONT DO IT.....check past reviews!!!!! Our experience with…read morethe owner and their management services has been horrible. I wish we never rented the property. She's rude, she's a bully, and will speak over you and yell at you... Do your research, we wish we did

Gemstar has been my property manager for the last 10 years. Gemstar keeps the propertlies in…read moretip-top shape. From credit checks to yearly inspections. I give Gemstar a 10 for perfection. Tscott

May have been a competent company at one point, but certainly no longer. In the 18 months we…read moreworked with Ed, his company mismanaged the lead inspection process (costing us thousands), mistakenly charged us for maintenance and repair that was the tenant's responsibility, failed to coordinate with our HVAC company on maintenance and payment, failed to remit monthly payment for the correct amount due, and failed to coordinate and communicate with me regarding the renewal process for the tenants. I would avoid.

I've been using Edward as a property manager since July 2020 (i've used 4 different firms over the…read morepast 15 years). I found him after interviewing about 9 firms, and then went with him after speaking with 5 of his references that he provided. He was very transparent when I first connected him and he would quickly answer questions about his management style, company and staffing profile. Perhaps the worst part about Edward is that its hard to find anything negative about him (LOL). He's just the most even keeled person I've ever dealt with... He deals with everything in a calm, paced manner. He's definitely not pushy, and treats everyone with respect, and has the gray matter to anticipate and work through problems before embers turn into flames (and we've had many embers thrown at us over the years, so he's battle tested at this stage in my eyes). One example: a few years back, the unit he was managing for us had a heating issue. The parts were on back order (early pandemic related shortage), and without asking, he went through multiple hoops to try to procure the parts needed, and then checked the weather report and because of an upcoming temperature drop he went ahead and provided backup heating device to the tenant to head-off a potential heating emergency before it happens. Lets roll the clock forward: While your mileage may vary, for me, I have had several documented occasions when I sent him an email near midnight and he responds within 3 or 4 minutes afterwards. I think one time I sent him an email way later than that which was meant for the next day, and he immediately responded. IIRC, I scolded him slightly for not prioritizing sleep over a low priority email from me LOL... but that's just how he's wired. His demeanor also extends to how he hires his staff. Again, the people he's brought on seem very even keeled and are active listeners. Also, it appears he's scaling his company in a methodical fashion. When I first spoke to him 5 years ago, I think he had about 200 properties they were managing. I know he's grown beyond this, but I haven't felt any difference in the orchestration of the work. This was a huge problem for me with a previous firm where as they grew, the wheels came off. Also, with his being a registered agent in Maryland, I'm already set on using him if we hit the market for anything. He's also served as an honest sounding board a few times we considered moving on something.

Resideone was responsive and very professional. Anytime when I have questions or concerns, they…read morecover it. I would highly recommend

Reside One made the whole home buying purchase nice and easy! I highly recommend to anyone in the…read moreMaryland area starting their home buying journey!

Silver River Property Management has been a continued lifesaver providing property management for…read moremy home while I'm out of state. They are upfront with services provided, cost, professional and a business I trust to manage my property and make sound decisions! Silver River has provided an array of services for the past two years. Most recently, my home had repairs after the previous tenant moved out, Silver River coordinated all repairs within a week. The next week my home was listed and application was processed. The next week new tenants were approved and moved in! Professional pictures and videos were listed and there is an interactive portal With feedback on the home showings provided. Awesome! Thanks Nari, Chris, Dan and Silver River staff!

As a tenant, I would ABSOLUTELY not recommend this property management company. I have had nothing…read morebut issues with them and my property manager. My ability to pay online was terminated over an issue with my roommate's account. I was never notified that it was terminated and when I logged in to pay rent, surprise I can no longer pay online. Instead of being helpful and fixing the issue like she had the ability to do, my property manager threatened me with late fees if I did not drop off a certified check with only several hours notice. She was also extremely unresponsive to maintenance requests. I was told that wires coming down in the yard and tearing siding off the house was "beyond a normal maintenance request" and I would need to get the problem fixed myself. If the roof fell in would that be beyond a normal request and on me to fix?! Oh and she also tried to schedule the walk through several days before my move out date and before I had the place professionally cleaned. I got her to change the date but it didn't really matter because she charged me for having the place cleaned again anyways! Oh well, at this point I was already so over Silver River and their ridiculous antics. I am so relieved to be moved out of their property and into a rental where I am actually communicated with and treated with respect. I would not recommend moving into any of their properties under any circumstances, they do not have the tenant's best interest in mind, clearly they are just trying to make a buck for the property owners.

Roger has been an excellent property manager. He is consistently responsive, professional, and easy…read moreto work with. Whenever issues arise, he communicates promptly and follows through to ensure they are resolved. His reliability and attention to detail have made managing our property a smooth and stress-free experience. I would highly recommend BMG to anyone seeking a knowledgeable and dependable property manager.

I have worked with BMG since about February of 2023. I took the time to really ride out my time…read morewith them before posting a review. From the beginning to now I have had excellent support and service. Everyone I have interacted with has been professional and prompt. They have done the absolute best to ensure success for myself and for the tenants. The maintenance and repair crew has done a great job in turnover and in readying my unit. The property manager has been on top of the process and has been super responsive to any and every question I have. Victor Guerrero has made my time with BMG smooth and confident. I am undergoing a turnover and I feel good as Victor has been spear heading this effort with the leasing team lead by Zach to do what they can to ensure my property has minimal vacancy. I look forward to the future business we will do together. Thanks to everyone at BMG for doing an outstanding job when managing my property.

I had an eviction case and I mailed them the money in the exact method they explained to me only…read morefor them to tell me something different the following day. They had people there to move all my stuff and throw it on the lawn even though my check wa sent overnight and said the delivery would be by 3. They refused to check their mailbox. Luckily I checked and it said "delivered" right as they were about to enter my townhouse.

I thought this company would be better then the previous property manager I hired. It seems like…read morethat didn't happen. They seemed like they were able to handle my situation. The communication was poor. The calls, emails , texts either took a long time to be returned or not returned at all. I disconnected the relationship, paid all my repairs in full and I have yet to receive my security deposit. Beware