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    Anna Lerner, MD

    4.0 (4 reviews)

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    Sisselman Medical Group - Misleading flier for allergy testing when they are just primary care physicians

    Sisselman Medical Group

    (21 reviews)

    What I remember is the poor customer service where misleading fliers caused my dad to waste his…read moretime rescheduling an appointment by phone that wasn't as advertised. Apparently, same day availability applies only for existing patients when this is not stated on the fliers. When we arrived, we learned that they are only primary care physicians and don't do allergy testing or specialize in this. The worst part is they blamed a senior citizen with disabilities and other impairments for their miscommunication instead of rectifying their incorrect misinformation that they promoted and entered into their database. When a medical office can't even type a patient's contact info correctly, how can one trust them to maintain accurate medical records when lives may be at stake? This seems extreme, but it reflects a lack of attention to detail as evident from not even having a copy of their own marketing collateral to reference their own claims. My dad was looking to switch his primary care physician, but not after this unaccommodating experience. If the front office were trained to deal with seniors either more empathy or management of expectations, perhaps we would have given this place a try. Instead, three office managers and/or staff ganged up on us defending their perspective of telling us what they claimed that we didn't hear them say. My memory is still good enough to recall that had they stated they were a PCP, we likely wouldn't have proceeded because we would've realized this conflicted with their advertisements. The only saving grace is that the owner is responsive and tried to contact us for addressing the situation. However, this is too late when after patients leave unhappily and when the reply is again defensive by not seeming open-minded enough to consider alternative or neurodiverse perspectives from a patient-centric point of view. This is in part my our healthcare system is broken because solutions don't seem designed from the customer's perspective.

    Way better doctors out there. do waste time. went here for the first time for a physical because…read morethe hours fit my schedule. the thought of changing doctors do to the hours was a bad idea. The only things he did was ekg. hearing test blood work. weight urine test. and he check my breathing and heart with the Stethoscope that's it out the door. . all cloths remained on. even shoes. the past years and present they advertised in the mail. they must be desperate to get patients. i haven't seen any doctors do this. should of known better. now i have to wait another year for a proper physical. all the staff was great.

    Garden OB/GYN - Victoria Gardner, PA-C

    Garden OB/GYN

    (32 reviews)

    Initially it was a good experience but after I transferred to Stony Brook I realized they were over…read morecharging my insurance by thousands with unnecessary amounts of sonograms and ultrasounds. I was getting several calls from my insurance notifying me that services requesting by Gopika Are, the OBGYN, were being denied because they were excessive and not medically necessary. I didn't know what any of this meant until I finally transferred to Stony Brook and when I told them I was doing blood work and ultrasounds/ sonograms every 2-3 weeks, they were shocked. They said it's most likely a way for them to bill as much as humanly possible to my insurance- which after a few months totaled up to 17,000$. When I told Gopika Are that I was transferring care she was very visibly upset and asked what was the reason. Other doctors I've seen at Garden OBGYN also were annoyed when I told them I plan on delivering at Stony Brook and not Good Samaritan because they were not in their network. They even tried to convince me not to go to Stony Brook which I felt was a huge red flag. If you have Medicaid - you are covered to go to Stony Brook for prenatal and delivery care!! Go there instead as it is the absolute best hospital in the north east.

    This clinic has actively neglected me as a patient. They have NOT given me or uploaded my medical…read moreresults or shared them with me and it has been a month. Provider Januarios Gipsa called me today and told me she misplaced my medical results and can't do anything about it. This is in extreme violation of my patient rights and it is beyond neglect and can be life threatening if not treated. THESE PEOPLE HAVE FAILED!!!!

    Commack Pediatric Associates - Scott Svitek, MD

    Commack Pediatric Associates

    (5 reviews)

    I would never recommend this pediatrician. It's impossible to get your medical records. There was a…read morenurse in the waiting room telling a first time mom why she needed to vaccinate her child and deliberately told this woman to go against his husbands wishes and he was wrong for not wanting to vaccinate. In the waiting room non the less. Then she told her don't breast feed because her daughters couldn't. She was unprofessional and disgusting. I've never been so disgusted with a practice and their professionalism.

    Avoid Commack Pediatrics - A Nightmare Experience from Start to Finish…read more I work in healthcare, have been a caretaker for both my parents, and have lived in multiple states. I also have experience in various industries, and I am absolutely blown away by how unprofessional Commack Pediatrics has become. Unprofessionalism & Poor Patient Care I initially chose this practice because my child was born during the pandemic, and I wanted a local provider. I read reviews, chose a doctor, and stayed with them for over three years. However, my experience deteriorated over time. From the rundown office to disorganized medical care, this place became unbearable. My child had an undiagnosed condition for far too long, causing unnecessary stress before we finally got answers from a specialist. One doctor even screamed at us in the parking lot during an urgent visit, adding to an already stressful experience. The front desk staff is consistently rude--they rarely greet patients, and over time, their attitude became more dismissive and unhelpful. At one point, after I missed a flu shot appointment while hospitalized for severe pregnancy complications, they harassed me with multiple calls and messages, demonstrating a complete lack of empathy. Medical Records Nightmare - A Battle to Obtain What Should Be Basic The final straw came when I switched to a highly reputable pediatric practice. Despite repeated requests for my child's medical records, Commack Pediatrics lied about sending them and became outright hostile. * My new doctor's office tried calling multiple times and was verbally attacked by the Commack Pediatrics staff. * The old office claimed they sent the records four times, yet refused to send them again, even though my new provider never received them. * Even my husband, who works in healthcare and remains calm under pressure, hit a wall when requesting the records. After an entire day of battling to obtain my child's medical records, it ultimately took my husband emphasizing that this was for a child--and that delaying these records any further could prevent her from receiving necessary medical care--for them to finally comply. What's baffling is that earlier in the same day, they repeatedly insisted they had 30 days to fulfill the request and outright refused to send the records. Yet, with enough persistence (and a lot of huffing and puffing on their end), suddenly someone else was able to send them immediately. Final Verdict: Avoid This Practice at All Costs This office is unprofessional, disorganized, and unwelcoming. If you ever need urgent care, medical records, or basic human decency, do not count on them. If you're considering this office, think twice. Unless you have a specific doctor you trust, be aware that: * Appointments are difficult to schedule * Emergencies are handled poorly * The front desk is dismissive and unhelpful * Obtaining paperwork is a nightmare After sharing my experience with friends and family in the area, I was not surprised to hear that others have also had nightmare encounters with this office. It solidified my belief that no family should ever have to go through this. I'm using my voice and this platform to warn other parents who are researching providers and seeking consistent, reliable care for their children. If you value professionalism, efficiency, and respect, look elsewhere. Thankfully, I am now starting fresh with highly reputable doctors who actually prioritize patient care. I can finally close this chapter and move forward with my life.

    Anna Lerner, MD - physicians - Updated May 2026

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