What I remember is the poor customer service where misleading fliers caused my dad to waste his…read moretime rescheduling an appointment by phone that wasn't as advertised. Apparently, same day availability applies only for existing patients when this is not stated on the fliers. When we arrived, we learned that they are only primary care physicians and don't do allergy testing or specialize in this. The worst part is they blamed a senior citizen with disabilities and other impairments for their miscommunication instead of rectifying their incorrect misinformation that they promoted and entered into their database. When a medical office can't even type a patient's contact info correctly, how can one trust them to maintain accurate medical records when lives may be at stake? This seems extreme, but it reflects a lack of attention to detail as evident from not even having a copy of their own marketing collateral to reference their own claims. My dad was looking to switch his primary care physician, but not after this unaccommodating experience. If the front office were trained to deal with seniors either more empathy or management of expectations, perhaps we would have given this place a try. Instead, three office managers and/or staff ganged up on us defending their perspective of telling us what they claimed that we didn't hear them say. My memory is still good enough to recall that had they stated they were a PCP, we likely wouldn't have proceeded because we would've realized this conflicted with their advertisements. The only saving grace is that the owner is responsive and tried to contact us for addressing the situation. However, this is too late when after patients leave unhappily and when the reply is again defensive by not seeming open-minded enough to consider alternative or neurodiverse perspectives from a patient-centric point of view. This is in part my our healthcare system is broken because solutions don't seem designed from the customer's perspective.

Way better doctors out there. do waste time. went here for the first time for a physical because…read morethe hours fit my schedule. the thought of changing doctors do to the hours was a bad idea. The only things he did was ekg. hearing test blood work. weight urine test. and he check my breathing and heart with the Stethoscope that's it out the door. . all cloths remained on. even shoes. the past years and present they advertised in the mail. they must be desperate to get patients. i haven't seen any doctors do this. should of known better. now i have to wait another year for a proper physical. all the staff was great.

I was not her patient, my mother was until her passing. My mother was a woman's rights activist…read moreand loved having a woman physician. She thought it was the "cat's pajamas". I have met Dr. Reina several times and we discussed my mother's care, tests, meds and treatment both, in person and by phone. She is thorough, considerate and caring. My mother absolutely adored her, and was confident in the care she was given was the best available. As an R.N., as well as concerned daughter, I agree.

I received a recent diagnosis for an auto immune connective tissue disease, colitis, and…read moreneuropathy... The Dr quickly prescribed all of the toxic meds traditionally used for these problems. Being a naturalist as much as possible I decided to seek an alternative after watching Dr Sajay Guptas show on the benefits of Medical Marijuana. I tried Dr #1 who said my RA wasn't on the list of illnesses (which is CRAZY) one of my Drs gave me Dr Herman's name and number and that is where I first encountered KIM (his receptionist)!!!! Talk about a CAN DO attitude! She couldn't have been more responsive and compassionate . Together we got all of this red tape resolved and I was in the office seeing Dr Herman in just a few days! Dr Herman is also a warm, caring Dr who doesn't think within the box and understood exactly where I was coming from and what I needed. I strongly urge anyone suffering taking toxic chemicals which are not adding anything good to our bodies to make an appointment and get into see them! I promise you will be as happy as I was. Kim made this process easy and fun. KUDOS to Dr Herman for having KIM at his side! KUDOS to Dr Herman for practicing medicine that makes sense!

I have been a patient of Dr. Herman for the past 5 years and couldn't be happier. He is very…read moreprofessional, and his office staff is amazing! After suffering with health issues for many years, Dr Herman was finally able to treat me, and improve my quality of life immeasurably. I have referred friends and family to him, and everyone has been extremely pleased.

Very pretty office. Parking is ample. Doctor and nutritionist were helpful. Can't go wrong with…read morethat combination

From the owner: Catholic Health Ambulatory Care at Commack offers one convenient location to help you on your…read morehealth care journey. Our physicians are experts in multiple areas of care, from primary care to more specialized care, such as cardiology, women’s health, pain management, physical therapy and orthopedics.

My husband and I are patients of Dr Lerner . My son was hospitalized. When he was released we…read morewere told to follow up with a doctor. Called Dr. Lerner and they refused to see him even when I told them the nature of the seriousness. NTheybsaid she was too busy and might be able to fit him in in several months. Terrible office. Unaccomodating. Person who takes blood thinks he is too manly for gloves. Whatever happen to treat the sick and care about people.?

Simply the best! Takes time to answer all my questions and explains whatever I don't understand…read more Her nurse Gary is terrific as is the rest of her staff. If you're looking for a new doctor, I would strongly suggest making an appointment with Dr. Anna Lerner... Laurene T.