1. Ann Tran, OD

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Laguna Hills, CA

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Ann Tran, OD

4.1 (18 reviews)
Closed • Closed

By appointment only

Services - Ann Tran, OD

Retinal imaging

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Review Highlights - Ann Tran, OD

“Tran also made note of alternative drops to reduce the itching in my eye at an affordable price if I couldn't get the prescription that day.”

Mentioned in 11 reviews

Read more highlights

Visionworks Doctors of Optometry

Visionworks Doctors of Optometry

3.8(13 reviews)
2.9 mi

Very helpful! I walked up and had two pairs of glasses adjusted here! Thank you for the prompt and…read moregreat service!

I am extremely disappointed with my experience at Visionworks and want to caution anyone…read moreconsidering purchasing eyewear from them. Visionworks advertises a 100% refund guarantee on eyeglasses, and before purchasing, I specifically asked multiple employees about the refund policy because I was using my medical flexible spending account (FSA) credit card. I was repeatedly assured that any refund would be issued back to my medical FSA card or, if that was not possible, a refund check would be issued to me. I returned my glasses because they were uncomfortable and caused additional vision issues. At that point, I was supposed to receive a refund of $498.92. Instead, the employees discovered they were unable to process refunds to medical FSA cards--and they also informed me that Visionworks could not issue a refund check because it was not the same form of payment. This directly contradicted what I had been told multiple times before purchasing. The only option they offered was a store credit that could be used at any Visionworks location. This left me without the $498.92 I had allocated for other medical needs and forced me into a credit I did not want and cannot use for my intended purpose. Visionworks' refund policy was misrepresented to me, and the employees provided inaccurate information that ultimately cost me nearly $500. Customers should be extremely cautious when relying on Visionworks' stated policies or employee assurances. My experience shows that their guarantees are not as straightforward or reliable as they claim.

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Visionworks Doctors of Optometry
Visionworks Doctors of Optometry
Visionworks Doctors of Optometry

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Ann Tran, OD - optometrists - Updated October 2026

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