Excellent place to give donations. They are polite and efficient-- and the money goes to those in need, not administrative costs. A+

What a nice store. It is a little small, but great staff and prices. I plan on returning anytime I'm in Ann Arbor.

What is there not to like about the Ann Arbor Thrift Store?!? clean organized and choc full of good stuff just about anytime you happen into this store. Quality and inventory surprisingly good most of the time; you may forget you're in a thrift store. I've scored jackets and career wear from upscale labels still in good to great condition. Jewelry selection is usually good across a range of costume and finer jewelry. As with any thrift or used clothing - I recommend you try on your find before purchasing. I've found at times small but significant problems e.g. button holes that are too big for the button, torn interior pockets, etc. Prices seem to creeping up a bit the past few years especially since the shopping location was renovated. But love love the retired professional & friendly ladies who run the store and openly delight in the items you bring to the counter as a purchase. Big plus... all your items will be packed into a gently used paper ( not plastic!) bags. read more

Wonderful place to shop. Prices are reasonable clothes are gently worn. Workers are all volunteers and very friendly.

Located in a little strip mall makes it a conscientious location. The store itself was very clean and orderly which is uncommon in most thrift stores. It appeared that most of their staff was volunteers, which I love! All of the items appeared to be gently used. The books they had available were whole with no rips, staines or creases. All in all a very nice thrift store! read more

I shopped here on the regular when I lived closer to this place back about 15 years ago, and have also donated items as well. I haven't been here in many years, and decided to stop in today for old times sake. In one sense, this place is pretty solid. I forgot that they always have a bunch of old ladies running the place, which I think is so hilarious and cute at the same time. The clothing selection here is pretty good for both men and women, but I never seem to find anything that I like. It's never been the biggest baddest thrift store, but they seem to be picky about what goes out for sale. Prices are amazing, all like $4, $5 and $6 for stuff that's in pretty good shape. Purses, shoes, household items, all are items in good working order. See, my problem is, that even back in the day I had a hard time finding stuff that I liked. The selection is decent, but it's not a ton of stuff to choose from. I'm always on the lookout for work clothes, dress shoes, maybe a nice purse or two if it really catches my eye. I would put this on my list of "Meh" thrift shops. You know, the places you go, hoping today will be different and score some stuff, only to walk out empty handed and off to the next place. read more

I'm surprised this place isn't rated higher. Their credit card machine was down when I went this last Saturday. Normally you see that kind of sentence in a one-star review. But even though I was heartbroken I had to leave some great finds, they were so incredibly kind. They were genuinely trying to make it right even though it was through no fault of theirs that service was down. The clothing quality is very good. I didn't see anything with rips or stains. They had a good range of sizes, and most things were reasonably fashionable or high quality. The 2 sections that seemed like they needed better selection was jeans and shoes, but everything was consistently impressive. The care shows all around the store. Everything was clean and organized. You didn't have to look far to find something great. The best part was that the people working clearly took pride in their store and were happy, even under some duress due to the their internet being down. It still was such a welcoming environment. I'm crossing my fingers my good finds are still there when I go back, but either way, I'm looking forward to goimg back. The prices are higher than goodwill, but not as much as consignment. A couple brands of shirts seemed priced a bit high but they were in great condition. I had 5 items and it would've come to about 30, which seemed like a good deal to me. Definitely recommend! But wait a week so I have a chance to go back and get my left-behind finds. read more

If I were setting up a new home. I would start here! Complete kitchen ware, dish sets, textiles, cook books and accessories! Also this shop has the best donations and is the cleanest TS I have ever shopped! read more

This shop is run by what I assume to be older women who volunteer. Their level of welcoming various from neutral to a little cold. I always get a suspicious glance for whatever reason. I guess I look like one of those dern hooligans! The best of the women's section is definitely the shirts and blouses. They are organized by color and take up most of the outside long wall. There are few skirts, even fewer dresses, and some two- or three-piece women's suits. Sometimes there are a few sweaters in the mix and coats/jackets. The average price is about $4 for most items. Shoes are over by the dressing rooms (two of them in the back of the store). The men's section is quite small but does have a decent selection of sweaters and long sleeve shirts. Some pants and coats. The quality of the items are not necessarily grand. Maybe somewhere at the level of JC Penny's? (aesthetically generic and from the 1990s). No vintage stuff that I've seen. When there are nice things they do price them higher. There are also some jewelry items in the display case below the cashier counter but somehow I always forget to look. Boo. The turn over isn't all that impressive. I've seen the same general selection for sometimes over four months. But there are always a few people picking through stuff, almost none under 40 - caters to an older crowd. Head's up! They close at 4pm. And they are CASH ONLY - there is a drive-up ATM almost next door that you can walk-up to. If you're in the area, or if you have a lay-over at the Arborland transfer bus stop on Washtenaw, pop in. Once in a while I find something decent in there. read more

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This place is fabulous, l have been shopping here for over 20 years. I continue to save lot's of money and it's a complete recycle . Thanks for still being here read more

Nice little thrift shop. Emphasis on little -- it's tiny. Volunteer run. Proceeds/donations go to a good cause so I would recommend coming here. They carry a bunch of VHS tapes, and books. It's a pretty decent selection. Most of their clothing is for women. read more

RUDE, RUDE, RUDE and offensive employee. I swung by a bit before 4 last Wednesday (29 November 2017), afternoon. As I passed the clerks behind the counter, one informed me that they'd be closing in five minutes. I thanked her. Her co-worker, a woman with short black hair in a red suit quickly and LOUDLY followed with "Actually, it's four minutes, no three and a half" and proceeded to countdown seconds. She got the attention of everyone else in the store- clerks and about five customers. I responded, far more quietly than she, that I had understood her co-worker and wouldn't stay, I asked why she needed to do that. She responded that far too many stayed well after closing and continued to defend her offensive behavior. I headed for the door (it was before 4), several other customers were still in the store a couple told me they'd also experienced the same treatment (I wondered why they tolerated it). I had never been here before. I had no idea they were about to close. I assumed (wrongly) that they were open for at least another hour. I was dressed in clean PT gear- I had just moved my mother from physical rehab back to her independent living apartment. I had already been a tough day. I couldn't help but think she judged my by my appearance. One of the other clerks (volunteers?) told me as I was leaving that they'd reopen tomorrow at 10. I told her it wasn't an issue as I had no intention of returning. I gave one star for her long-suffering co-workers who had to deal with that harridan daily. Too bad, it seems nice and there were a couple pieces that caught my eye. read more

I love this non profit organization that has been around since 1931; it's a complete recycle. Everyone is a volunteer, and all monies goes back into the community; I love spending my money here as often as possible. The staff has exceed my expectation every time I visit, and if I'm lucky someone just might remember me. I love this place.... read more

This thrift shop is so clean and neat. It's really small which is probably why they are able to keep it so organized. They also curate their selection and redonate the clothing that isn't that great to other thrift stores. I love that it is all curated as I don't have to go to bigger thrift stores and sift through clothing for hours just to find the good stuff. I've found so many absolutely gorgeous clothes here. The prices can be slightly higher than the average Goodwill's prices, but it's worth paying imo, and they still aren't that bad of prices. Definitely my favorite thrift shop in the area. read more

Stopped in here while visiting the Ann Arbor area recently and it was a fine little shop. A few good things, a few bad but overall, worth a visit. The pros: *Pretty nice selection. This is a small shop but they pack a lot of merchandise into it. *Prices seemed fair and on some items, downright cheap. The cons: *They don't have great hours. If I lived closer, this would be a shop I'd only shop at on rare occasions that I found it open. I wouldn't make a special trip to catch it though. *Sadly, I have to mention the staff. I'm not sure if this is a shop that supports a church or mission work but it seemed as though their staff were mostly elderly volunteers who were giving every customer the beady eyes as though we all had mid-priced secondhand bras stuffed in our pockets. read more

Thrift Store or Pricey Boutique? I have been shopping at this thrift store for over 7 years. It used to be a joy to stop weekly into the quaint shop. I have watched the items priced reasonably to now, extremely ridiculous for the majority of items. As I browse through the racks, I can't help but shake my head and think if the shop secretly changed over from "thrift" to "boutique" and no one told me. Some items are priced higher than what I could pay for the exact same item "new" on a department store clearance rack. I understand the money raised go towards a good cause...I do receive the thank you emails advising the total raised but the extreme price increase for donated items is just not good at all. I've gone from walking out with 2-3 bags to 1-2 items or nothing at all. Unfortunately, my mom and I are not as excited to shop there anymore. Hopefully, the powers in charge will review the current pricing structure. This review represents my experience and opinion. Thanks. read more

Not a huge thrift store, this shop still warrants a stop in now and then. The store is staffed by older women. Though the store has clothing suitable for men as well, I'd say the overall stock seems to cater more towards women in their 50s+. However, for someone who likes to dress a bit grandma-like at times, this is not totally a bad thing. I found both a dress and a shirt, which rang up at just about $7-8, total. I can't imagine being a regular here to cull through new stock, but I wouldn't rule it out if I was running errands nearby and decided to browse for a few minutes. It's size lends itself well to rather quick thrift shopping, rather than weaving through the many aisles of a larger Value World or Salvation Army store. read more

One of my absolute favorite thrift stores in Ann Arbor. The hours are a little inconvenient- only open until 4 pm, so I can't go after work, but I will go about once a month on a Saturday to come see what they have. Their turnover is extremely quick, because they are picky about what items they allow in the store. I have gotten nice martini and champagne glasses here, for a few dollars. I always can find clothing here that I like. The options are middle-priced brands, such as Loft, Ann Taylor, the occasional J. Crew, Ralph Lauren, or BCBG. Style is a little more mature, but it's perfect for looking for work clothes. I have never been impressed with their shoe selection, but it's neatly organized so I always take a glance. It is a very very organized store and everything is separated by item type and then color. There are 3 changing rooms available, which is convenient. The prices are very reasonable, ranging from 3-8 dollars on average. All of the women working in the store are volunteering, and they are so-so on being friendly, sometimes they're too caught up in chatting with each other. Cash only, which is just the only thing you need to remember. I like that it's small so you can really go through everything to find if you want anything. read more

The clothes are well arranged by color and special makes . Everything is clean . the store is neat and the women are friendly and sweet

This shop is run by volunteers and store profits are used to help people in need around Washtenaw County (I asked). So anything you donate or buy here eventually helps someone else in our community. I think that's fantastic! The sale clothes appear to be high quality, slightly worn or sometimes brand new. Other items around the store include jewelry, house hold items, a few children's toys, and books. It's a small, clean, well organized shop. Just remember they close at 4pm sharp (don't mess with the old ladies!). read more

This place has a pretty good selection of clothes but they don't have much of anything else. I got a really stylish American Eagle shirt here for just a few dollars that has become part of my regular wardrobe. I do remember that the ladies who ran the shop were really kind! I was short a little for my purchase and they were very understanding even though I was embarrassed. I do remember that they had a few shelves of books and a pile of vinyls but nothing that really caught my eye. read more

A small thrift store run by volunteers who have lots to talk about. All the women that volunteer here ARE my mom. I'm always very amused listening to their conversations. "The cookies were just.... dry." "Mm, not good." "No!" ::I suddenly hear someone breathing very close to me as I'm looking through the long sleeved tops:: "Oh, sorry dear, I just need something to put on because it's FREEZING in here..." I recommended checking out the blazers/jackets section, from which I'd just come. A few minutes later I confirmed that she had in fact found a blazer to wear. I pointed it out, pleased. Her response: "Yes but the sleeves are TOO SHORT!!" They get hilariously ruffled and scattered when it's busy, but I don't mind because it's so funny. One woman rang up my two items, then walked away. The woman putting my things in a bag was like, I cannot hit the total button. That isn't my job and I don't know what she did. I was like no problem-- I totally understand. I was amused, truly. Not annoyed. Becaaaauuuuusee---- EVERYTHING IS $3 BASICALLY. I will put up with whatever I have to in order to buy a pair of J Crew pants for $3. Or a silk button-down. Or a brand new Ann Klein dress with tags. read more

The previous reviews on this place have pretty much hit the nail on the head. Though I don't know why they all gave such few stars. Like many thrift stores they are cash only. But the prices are extremely reasonable. Priced to sell. The cute little old lady's that run the place may not say hello to everyone that walks in the door but this is Michigan. I'm quite entertained eavesdropping their conversations about crochet and knitting as I shop. This place gets 5 stars because I've never left empty handed and I've always felt like a winner with my useful finds. read more

Great selections and good deals here. We didn't find what we were looking for but had fun looking around the store. Will come back. No restroom here though. read more

This is perhaps the tiniest thrift store, and the farthest from downtown, but if you are looking for good quality clothing - this is the place to look first. They sport a free box in the front for those clothing items that just are not good enough to put on the racks - and there is some good stuff in that box that other thrift stores would charge you for. The quality of clothing is generally very high compared to other thrift stores in the area. The prices are on par with other stores. I have found that the clothing is a good mix of styles (there is a good amount of more senior oriented articles, but there is a mix of other offerings as well). Aside from clothing (and jewelry/shoes) they have a very small book/movie/music section and a small selection of household items. The shop is staffed by a very nice group of women. I believe they are all volunteers who are members of the Ann Arbor City Club (Previously the Woman's City Club). Although on occasion the welcome has been cold, I have also had very warm welcomes. As with anyplace staffed by volunteers, the service will vary. I have been in the store a great many times and have generally felt comfortable and welcomed. You will not go here if you have a specific item in mind that you need to add to your wardrobe. This is a shop that you visit to see what interesting and nice things you may want to add to your wardrobe. It is worth a visit. They are a CASH ONLY store. Know before you go! There is a bank next door, in case you need a cash machine, as well as Hiller's across the street if you want to get cash back on a debit card purchase of something small to avoid the bank fee. Proceeds from sales go to local services assisting groups like the homeless, the hungry, and victims of domestic violence. read more

Mostly clothes and household items, but the quality really makes the difference. Found some great holiday things. And, will always go here first for any fancy clothes. The shop feels more like a store with things displayed nicely. No hunting and hunting like at some of the other places. Would definitely recommend and plan on stopping in at least every other week for the special deals and new items. read more

I am a regular shopper at the Ann Arbor Thrift Shop and always find great deals and great things. Women's clothing, sweaters, household items, candle holders, pictures and frames. Mens clothing too, they have great clean men's shirts! Shoes galore and nice people work there. No grumps like some thrift stores. Easy to park there also and or take the bus. read more

Although this is a fairly small shop, the selection is quite good & well organized. It's immaculately clean - doesn't have a thrift store feeling. The clerks are helpful & friendly (all volunteers). The quality is better than average - some interesting small housewares, too. read more

Not a large thrift store but very clean and friendly. One of the clerks told me that they only stock items for 30 days so if you see something you like, better buy it . They have a special theme every month which is fun--ranges from back to school, holiday, work out clothes and animal print month. They have a good selection of wedding gowns. If you ask a clerk about them she will help you find one in your size. read more

This is a small, but wonderful thrift shop. The 100% volunteer staff takes great care to look over the merchandise before putting it out on the floor. So, you don't have to sort through stained and torn items like in many other thrifts. The have fabulous high-quality merchandise at the lowest thrift store prices in town. And I love that all the proceeds go right back into the community to help people who are struggling to pay their bills. The hours they are open can be a challenge, but well worth the trip. read more

Poor customer Service. I spend my money often in this shop and I'm not happy about the service I received January 26, 2018 between 10-10:30 a.m. I had asked them to hold three items. The three women began to go back and forth about no they can't then they could hold the items. Then I told them other associates has held items in the past until the end of their shift. The blond lady with glasses said said no we can't hold them that long and if a customer sees and wants your items we will let them purchase them in a very snarky tone in front of customers who probably thought to eye the pieces I wanted set aside after she made that comment. Then one lady said they would hold them. Then I called the shop before one o'clock no answer of course to let them know I was on my way. I finally got an answer after one. They told me the black coat I put aside was gone. I was furious. I'm also furious that the volunteers are taking advantage of the good merchandise before anyone else. I've witnessed this twice. I heard two separate volunteers talk about getting an item in the back (that was known to be pricey) before it can reach the floor. I never find seven for all mankind jeans or guess maybe they get them for family members too. Shame on them! I'm a low income single parent who wants quality items but can't afford mall prices I have friends making six figures who also shops in these places where does that leave me. I spend my money in that store too. (Ypsilanti Township resident not from San Francisco as appeared) read more